Really nice ladies working here!! Super friendly!! Sub was great as always!! Will for sure be back!

Javier the Lead refused to give me a full refund. Then told me the only thing he could do is provide me with a remake. So here's the situation: I am working a 16 hour shift in a law enforcement capacity and my wife calls in an order and ask for a sandwhich with extra meat and on the grill with Chipotle Mayo. The sandwich was ice cold and the Chipotle mayo was non existent and the extra meat was only regular meat. The phone call: My wife calls to report the problem and is put on hold then Javier answers she states the problem and he the begins to argue that we didnt order on the grill and that he remembers putting on the Chipotle mayo himself and that per policy extra meat is only 1 more slice of meat. Haha so he makes excuses for his incompetence and basically calls me and my wife liars. I then get on the phone as it was on speaker phone and I demand a full refund. He says no he cant. But says he can do a remake. I tell him no thanks I want a full refund. This petty individual then tells me ok I can give you a partial refund but I refuse to give you the extra meat refund. I say this is absurd I will need to speak to your upper management because this is ridiculous. He said go ahead. I said OK I will. This sandwhich was definitely not Mike's way. It was JAVIERS WAY. And that sandwhich tasted like a cold subway sandwich. Horrible service and garbage food. read more

Food could use a thick cut for flavor, everything thing is extra so you go from$9.95 to $19.95 just like that.

A busy place on a Sunday evening, but Raul was extremely efficient, he was greeting everyone when they came in, taking the orders, helping the uber eats customers and also handling the cash register. Hard working kids like Raul are gems. Hope Jersey Mikes awknowledges his worth. Raul, hope you do big things, your personally and attitude is destined for greatness! God Bless! He's the reason for my 5 stars today. read more

Been here a few times since they have opened. I downloaded the app and ordered. When I arrived my bowl was ready. This location stays busy but you get your food quickly. The staff is always nice. read more

Jersey Mike's Subs - My salad - Fast Food Near Me - Spring Valley, California

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Came in around 5pm today 12/7/25 and idk if they need a raise or better coverage but the girls absolutely killed it despite how many people were coming in, the amount of online orders, and some rude customers. They memorized the orders communicated to each other, to the customers and still found the time to greet every time someone walked in. I've worked food service before so I know it's hard. Thank you read more

This is a pretty efficient place. There is always a lot of staff, sometimes I don't understand how the process works-various people doing different stations, paying sometimes takes a minute but otherwise all the sandwiches have been on point. Recently tried the pastrami, I found the mustard overpowering. I'll stick with the favs..roast beef, italian, turkey always solid. I'm glad they came to the neighborhood. read more

You know all those people that skip onions, peppers and jalapeños? Well, I order double the veggies, on two sandwiches: one sandwich got double, and the other barley got any veggies. Saw ONE CHOPPED red pepper. Vegetables add to the flavor and savory taste. I Tried to call the store, voice-mail is full. So it seems customize your sandwich isn't really guaranteed. This store needs adult supervision and an accountable manager during business hours. read more

Horrible!!!!! Tonight 6/23 We ordered two chicken subs and they were dry as a board and plain nasty tasting. The chicken looked old , dry and some pieces were brittle I would have taken the subs back but by the time we got home the store was closed. We ended up throwing the subs in the trash where it belonged. read more

I had a very good #3 Ham & Provolone Mike's way on wheat bread which I quickly made into a combo with a bag of chips and ice tea. The submarine sandwich came with a good amount of ham and cheese. The bread was surprisingly soft and flavorful. I usually have issues with their bread here, but I am glad they have improved it. The sandwich was tasty and you can't go wrong having it Mike's way. Service was friendly and quick. I ate inside this location. It's a smaller location then most. read more

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The 5 star review is for SKYE!! I hope I spelled the right! I walked in maybe 3 minutes before closing, not realizing they were almost closed. And she happily made my 2 sandwiches for my parents and had a simple conversation with me to have great customer service! She's doing amazing!! Thank you for the positive experience at this store tonight! read more

Beyond LIVID!!! I was trying to order my food which I ordered a tuna sandwich while the guy was trying to spread the tuna by looking at it was drenched with water while spreading the tuna with 4 scoops left from the bowl I asked the guy if I can get a fresh batch. He told me that it comes like that. What's wrong with you! are you telling me that I never ordered a tuna sandwich! How about you try eating drenched tuna! I'm a paying customer! While leaving the place the girl made a rude remarks about what had happened! Try eating a drenched sandwich and tell me how it tastes like! read more

Jersey Mike's Subs - Bad service - Fast Food Near Me - Spring Valley, California

Came here on a busy Sunday afternoon, was met with friendliness and courteousness above and beyond!! Had a #13 I believe mikes way light lettuce and it was amazing as usual!!! As healthy as an all meat sun can be!! Lol The Jersey decor is always a good sight to see and the place was clean and kept so that's always a plus!! read more

First of all...they got my order wrong. I was tired after a 14hr shift. So I just said screw if and started eating the chicken Philly . To top it off I'm getting my dad the other half . And the whole second part of the sandwich just falls apart.. cmon guys ... if the bread looks stale throw it away and use good bread for us customers paying 20+ dollars for these sandwiches . For the love of god .. read more

Went in to get a mini 13 and the customer in front of me was being so rude to the staff. She was being very nitpicky and kept saying " IVE BEEN TO JERSEY MIKES BEFORE I KNOW HOW TO ORDER MY SANDWICHES" repeatedly. The staff tried accommodating her but she was stubborn. Crazy how people are over a sandwich. Anyways, all their staff were very sweet and tried their best in the situation. I definitely recommend this place, they really try their best to meet everyone's needs. read more

Great location . Workers always welcoming you , always enthusiastic about what you get. Lobby could use more lobby sweeps and wipe downs

This place is good and the staff is friendly. No complaints other than the location. Recommend this place.

I've always ordered the Big Kahuna and this time is no different. Sandwich is good and consistent. I saw some negative reviews here and was a little bit concerned. Though the complaints may be legit then, but my visit today is worth a good review. Everyone was friendly, attentive, and on point. The place was clean and organized. I'm also a small business owner and know that sometimes it's a hit or miss. Give credit where credit is due. Keep up the great work and the bas reviews will take care of itself. read more

Not too much to say, employees made this visit awesome. Great service, kind feeling environment and good vibes, thank you Josh!

Great sandwich spot. Quality ingredients and freshly baked bread bread makes for really good sandwiches.

Sorry Jersey Mikes, I really enjoy your sandwiches but... PLEASE hire people that actually want to work there. The crew in this location is terrible. The attitudes and lack of enthusiasm did it for me. If you don't want to take peoples order then don't apply for this type of job. I literally got into an argument over how to make my sandwiches. I will be back again, but never to this location. read more

Came during lunch on a Saturday and I won't do that again, lol. Super busy, as in, 20-25 min wait in line. Now that I know though I will definitely order ahead online. The shop is nice and air conditioned, and there's a bathroom so those are pluses. The sandwiches were really good especially because we ate there and the subs didn't have time to get soggy from "the juice". We left happy. read more

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The first time I went to this Jersey Mike's was amazing. The customer service was wonderful. I was greeted when I came in and each person was very inviting. I got the BLT and it was excellent. The beacon was the perfect level of crisp without being too crunch. The store was clean and the veggies looked fresh. I could tell everyone cared about the service they provided. Shout out to Alfonso, Aiman and Jhazi for making my first time at Jersey Mike's a good experience. read more

Service is horrible They can't prioritize, they require adult supervision. They all very well at making excuses read more

Amazing Sandwiches! Love Love Love Every Single One of Their Sandwiches. Everything is Fresh from Meats, Veggies & Their Bread! And Every Time we go we've Always had great customer service! read more

Service is so horrible! They were so rude and messed up my order and specifically said rosemary bread and the way they fixed the bread was so disgusting. It is not my fault that you messed up my order. I literally paid for my order for you to give me the right order or at least honor the customers satisfaction. How embarrassing! Especially the manager on duty. What type of way of dealing this situation and great example. read more

You can never go wrong with a jersey mikes sub. Service is always good. I love knowing that my sandwich is fresh. If you haven't tried your sandwich off the grill. Tell the workers to throw it on the grill. You'll never have the sandwich any other way. Lobby is always cleaned and there's never a sticky table. Ambiance 100% always. read more

We have been coming to this jersey mikes since they open off and on and given that this is a chain you know what to expect, however in the last two or so months we have pleasantly surprised with the service! Everyone is so nice and accommodating, they truly try to work fast and be accommodating to everyone's specifications. We have seen when the customers ahead of us can be difficult and they all keep their cool! Today we went in right before closing and Aiden (hope that's how you spell it) helped us, I felt bad because I'm sure 15 minutes before closing they're cleaning and preparing for tomorrow. But Aiden greeted us with the friendliest "welcome in". He helped us out right away, we tried to be quick and he had fun and light conversation and never made us feel rushed. Will definitely recommend and of course we'll keep coming back! read more

Terrible customer service, rude manager and is definitely a place I will never return too.

It seems every time I come here it's over 40 minutes to wait for a sandwich. They're either training individuals, or correcting peoples orders. Even if you make an online order and you go to pick it up it's still a 20-30 minute wait. Jersey Mike's needs to do some serious revamping and training. Employees are always rude and have no customer service skills whatsoever granite they all look like they're still in high school. You can tell there is no structure or organization as they all look like they're scrambling to make a sandwich. It's a shame, sandwiches are top notch delicious, just poor service. read more

Workers saw us waiting in line and proceeded to help someone else who just walked in. Ended up waiting about an hour because of that as well. read more

Always love the services ce here. Even when I'm just picking up an order, they go out of their way to make you feel seen and special.

5/5/2024 around 3:35pm The service was horrible. The girls have an attitude and not welcoming at all. When we tried to order specialty (omitting things we don't like and adding things we do like on our sandwiches) they huffed and rolled their eye. One girl ended up dropping one of our sandwiches on the floor! Yes, it was wrapped up but still! That's nasty! I was already irritated by their lack of customer service so I ignored it. Fell like we can't complain because then they really ruin our food! Well, then we checked the other sandwich we ordered specialty they forgot the Mayo & avocado we requests. They said it doesn't come with it but we told them at the beginning of the order we wanted it and they still insisted the sandwich doesn't come with it. We had to be consistent on telling them we don't care if it doesn't come with it, we wanted it on the sandwich! She said it would cost extra, but again had to say we don't care if it doesn't come with it, we WANT IT! No apologizes, no care in the world. Very disappointing and not the first time at this location. Won't be going to this location anymore. Even our 7 year old daughter said "told you mom, we should've gone to subway!" Next time I'll listen to her! read more

Sorry to leave a one star for any business but I paid $2.75 for avocado and there is hardly any there and it's brown. Don't offer it if you can't supply it fresh. For the cost it's absolutely unacceptable. Sad to report I don't be back to this location. read more

Jersey Mike's Subs - This is $3 of guac? - Fast Food Near Me - Spring Valley, California

I've been a fan of Jersey Mike's for a while now, and while I've had their cheesesteak (which is legit), I'm a sucker for the #8 Club sub.. no tomatoes, add pickles and juice it up! And, while I've never had a bad sandwich from JM's, I did order a #8 at a Thousand Oaks location last year, and they were out of bacon.. wish they would've told me that before they made it, but the girl was nice about it, and I was hungry as Hell, so I just accepted it the way it was. Probably just a bunch of dingleberry rich kids working a Summer job anyways.. so, I wasn't really butthurt about it. Anyways, I just found out that this location is only two miles away from my work, so I went here to grab a sandwich on my lunch break, it had been a while since I've had a good ol' #8, and it was the best one I've had yet! The bacon was fresh and crispy, and you could tell all the veggies were freshly cut, and the bread was so soft and recently baked (white bread) it almost had a slight sour dough flavor.. the staff was all friendly, I was pleasantly greeted upon walking in, and well, and the dude who assembled my sandwich just straight HOOKED IT UP! Great lunch, with a perfect 10/10 #8 from Jersey Mike's! read more

Totally nasty store. First u think they are making smaller bread loafs. Then I noticed roller marks on the cheese. When I asked the employees tried to make something up but it looked like grease on wheels. Well another employee came over I had them wipe it and it was grease. There were what appeared to be dark grey skateboard wheel perfect lines down the cheese and turkey. I was so disgusted that they were on putting this on a sandwich I left and will not be returning. How can you serve people that? And just look them in the face when they ask? After going to the Eastlake one this one also shorts you on meats. I hate to leave bad reviews but this place is a safety hazard I read more

If you order through the app, check your bag before you leave. We've been there four times since it's opened, and every time they forget something. When you call to tell them, or make them aware, not much apology or care. They also seem to like forget the bacon on the #8 most of the time. This spot has potential. It's located in a convenient spot and the parking is much better than the La Mesa location, but I'd rather have my complete order. One star cause the bread is usually pretty fresh. read more

Yes this was me and my family's first time at Jersey Mike's!!! And it WAS THEE BEST FIRST EXPERIENCE EVER!!!! Racheal greeted us when we walked in. And then when I told Raul and Javi it was our first time, they DEFINATELY went in with the customer service and explained everything step by step.. and that was amazing. Please give them all raises!!! They deserve it! Thank you Jersey Mike's!!! read more

Love jersey mikes in general, but this one is having a super bumpy start. Our first visit, we went in. Even right in front of us, they managed to get veggies wrong on my moms sandwich. They push hot subs to the side and you have to wait awkwardly out of line to be rung up and eventually get your food. They "do the veggies in the back for hot subs" but when you order, they don't ask what you want on it... they tell you that you will do veggies with the next employee. It was prepared Mike's way and the oil and vinegar made it completely soggy by the time we got to where we were going. Bad communication. The next time, we ordered online so it would be easy and ready for pick up. The receipt was correct, the sandwiches were labeled as ordered, and then entirely wrong when we opened it up. I mean wrong bread, wrong sandwich, everything. My boyfriend ordered a turkey on rosemary parm and it was a BLT on wheat when we got it home! Not only is it not what he wanted, but he's allergic to tomatoes so we spent money on a sandwich that literally went into the trash. I'll probably wait a few months before going back and hope that they've made it through the learning curve cause I have been very disappointed both times. read more

I do not like the fact that the employees do not wear hair nets while preparing the meals. It might just be a pet peeve of mine but I would prefer them wearing some type of hair cover. Most of the employees in this specific location all had long hair. read more