Poor Service "Romeoville Jersey Mike's On Weber Rd. Failed to provide napkins with a to go order. The sandwich fell apart and ruined th inside of a car. Store mgr. was a jerk on the telephone. Don't contact customer service either because they're worthless also. They steer you to the app to se file a complaint/message but no one ever responds back. The staff at Dunkin Donuts across the street were more than happy to help with cleaning up the mess. Stay away from this Jersey Mik's location. It's a scam!!!! read more

I ordered the Italian "My Way" which is large on wheat, lettuce, tomato, onion, pickles, mayo, mustard, vinegar, pepper, and cut in thirds. I wish they would store that in the customer profile as I pretty much get this by default and not "Mikes Way", no offense. (Suggestion to Corporate). The sandwich was fantastic. I am happy that the consistency between stores is very good, there has been no noticeable shrinkflation after the sale of the parent company. No cheapening of the product. The store was clean And staff was presentable and kind with good manners. I will definitely be back to this location as I visit friends/family in the area. The sandwich is on the upper bandwidth price wise. However fairly priced as you do get a quality product, Good clean environment to sit down and eat when needed. And good customer attention. WP read more

IT'S A SHORE THING Everyone's got a favorite sub sandwich; mine happens to come from Jersey Mike's. This Romeoville J-Mike shares a building with a Panda Express on south Weber Rd, across from the Farm & Fleet. The storefront has a mosaic-like rock façade, a stylized touch that makes this place appear newer than it actually is. Employees were chipper and I got helped right away. Sandwich order was the usual: #2 regular on rosemary-parm bread, prepared "Mike's Way" with extra mayo & pepper relish ($8). I rarely get lunch combos anymore - at $2.79 for a fountain drink and $2.79 for a bag of chips, your cheap-ish lunch can quickly become $15! The kid at the register commented on how their hand scanner didn't work and wasn't sure when they'd be getting a new one, so I had to punch in a phone number to claim my loyalty points. I've said this before but their rewards program is way more generous than other places. As I was leaving, no fewer than a dozen people came into the sub shop all at once. Clearly, I grabbed my food at the perfect time before the lunch rush started and I'd have had to wait in line for a while. Showing up at 11:55am versus noon makes a world of difference, go figure. * TL;DR * Doesn't matter if the Jersey Mike's is in a lagoon or on the moon, I will seek them out (and seek them out soon). Their cold subs are strangely addictive, most are reasonably priced, and the pepper relish is a standout condiment. I still prefer J-Mike over the competition for a sandwich of the non-toasted variety (as far as hot subs go, the "wreck" @ Potbelly can't be beat). Happy to recommend, likely to return. read more

Jersey Mike's Subs - Get the #2 (jersey shore favorite) on rosemary-parm bread! Most cold subs are $7-9 - Sandwiches Near Me - Romeoville, Illinois

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Always good food prepared fresh by a very attentive staff. Can't go wrong with this sandwich shop.

Good quality sandwiches, at reasonable prices Nice location, typical size with some indoor seating nice decor inside , on my visit enough staff that orders were prepared quickly, Jersey mikes is my *go to* place when I want a sub sandwich and their cheese steak sandwiches are also good read more

The tuna left a lot to be desired, not enough flavor. And it had a little hot spice they could have left out doesn't go with fish. Will look for another sub shop for tuna. read more

I didn't think jersey mikes could be disgusting but this place proved me wrong. By far the worst sandwich I have ever had. I took one bite and threw it out I'm pretty confident the bread was days old it was super dry. The meat was slimy. Horrible. Don't waste ur time because on top of a garbage sandwich it took forever !!! Not even one star read more

Love jersey but this location made the worst sandwich ever and took way too long! Trash.

Awesome employees work at this location!! My first time there and I was made to feel like I was a regular customer. I will definitely be going back soon!! Thank you for the awesome experience.. oh also food was fantastic.. Michael Gray read more

I appreciate that the store manager Bryant reached out to make things right. I went back and there were no issues. Just wanted to update my review to reflect that. read more

Terrible. Used to eat here on a regular basis pre Covid-19. Not anymore. Braved the outside world to pick up a few sandwiches for my wife and I and her co-worker. Dropped theirs off and headed home anticipating the goodness. Thinking about meat piled high, lots of mayo and oil/vinegar. Sandwich used to be a big, wet glorious expensive handful. Not any more. Got home, sandwich is meager with the meat. A few slices of each at best, used to be piled high. Almost dry. I got it "Mike's Way" as always but I could hardly tell. It was mostly bread. I am saddened and will not be going back. Another small joy in my life ruined. read more

So I finally got to try this place after months of wondering what the deal was with Jersey mikes. Omg was this a fail. I had the Italian sub. This sandwich has absolutely no flavor to it at all. The sandwich was covered with shredded ice berg lettuce. I spent 26 dollars on lunch for two. Jimmy Johns tastes much better than Jersey Mikes. The cookies are a joke. They are very small. The cheese is sliced so thin that you don't even taste it on the sandwich. Not impressed at all. New Jersey does not know how to make a sub. Chicago sandwiches are way better!! Save your money and go somewhere else. read more

I've eaten here before and enjoyed the food and service. The employees this time though... so not into paying attention to the customers that they rang my mini and drink up as a large with chips and a drink. I thought DANG, expensive little sandwich... and while I was eating, I looked at the receipt. They were apologetic about it and credited my account and then charged me the correct amount but I'm not seeing the credit on my account YET when I access my bank (I see the wrong charge AND the right charge!) so something isn't right. I'm not real thrilled about this. It was my debit card and I'm cash-strapped at the moment. I better see that credit of almost $10 very soon! The sandwich was fine but today I had "digestive issues", not sure if it's related to the sandwich or not but I haven't eaten anything since then so I'm guessing it was the sandwich that upset my stomach. I don't think I'll go to this location again. It's funny how 1 bad experience can ruin it forever. read more

What amazing customer service! The manager has an amazing attitude. He must have a tenured team bc the atmosphere he created while I was in there was exceptional. Inviting atmosphere. Will defiantly be going back while I'm down here. read more

I don't like sandwich meats. There is something about cold cuts that just bother me. Stopping in here was taking a huge risk. What if its like Jimmy Johns? Wait! What if its like Potbelly? I had to try it. I ordered the chicken parm sandwich. Breaded chicken, provolone, and marinara burning hot on a roll. It was good. I wish there were more veggie options. Oh. And they sold Tasty Kakes!!! read more

Best sub i ever had so far , i give them props but they're a lil pricey, i had the 43 regular size , it was about $8.95 plus tax sandwich only read more

This place is awesome! Best tasting sub's ! The manager cares about the quality of the food prepared! They have new employees but I'm not going to say anything bad about them they are learning and trying! Good stuff way better than subway! read more

Jersey Mike's Subs - Just the wall... - Sandwiches Near Me - Romeoville, Illinois

Arrive just after 8 pm on s Friday night. Walk in and they "we are OUT OF BREAD" WTH! You're a sub shop! How can you run out of bread on a Friday night?!?!!!!! Just shows piss poor management of a business. read more

Best sub shop in town. It gets busy at times due to short staff I believe but it's worth the wait. Tall guy with tattoos is The best

Stopped in today for my Birthday sub. The staff was friendly , professional, and the Sub was Great ! What more could you want ?

I stopped in for the first time to give it a try . I like the fact that all the meats and cheeses are freshly sliced. I ordered a turkey with lettuce and tomato with mayo . I didn't care much for the turkey meat, it reminded me of the Jenny O brand. But overall it was a good sandwich. I don't think that Jimmy John's has anything to worry about. read more

The service and food preparation was terrible The was one person behind the counter, 4 employees standing out back smoking So the one person made my 2 sandwiches very hasty. My # 4 Turkey hardly had any turkey and they forgot cheese. I asked " wow light on the turkey". He replied $1.92 for more. I said do you have any comment cards. He replied No After two bites I threw the sandwich out. The Lettuce was slightly brown and tasted nasty. Can't say how the turkey was there was so little of it. NEVER get food to go and NEVER go to Jersey Mike's Romeoville Bob w read more

Honestly some of the friendliest employees I have ever encountered at a fast food place. Freshly sliced meat and cheese, fresh Bread Will definitely return read more

********WARNING SOME FOUL LANGUAGE USED!******* I do not like to review chains but since this is a new chain to Chicagoland I may as well. First the steak sandwhich is down and outright disgusting! They put sauce on it that tastes like some kind of salad dressing, and you get very little meat, which is good because the meat tastes like crap! I also tried the Italian sub and that was pretty good. The meat was fresh and so was the bread, this is waaaay better than stupid Jimmy Johns or aweful Subway. My problem is the prices are way too high. I would highly recommend God Father's Eatery in Lockport instead. It is way cheaper and the sandwichs are even better, see my other yelp reviews for location. Jersey Mikes has good qualities and bad ones, if you are too lazy to drive to Godfathers, then I recommend this place if you have the money to spend, since it is a rip off. Just stay away from that terrible steak sandwich! ***********UPDATE************** I want to throw in an update without doing the official update on Yelp. I have now been here two more times and I have to say I am not impressed and actually I just changed my stars on this place from 3 to 2 stars. This place gets two stars because the staff is really friendly and the meat and cheese is not too bad. Well the first time I had this place (right around my review) I was kinda impressed with the Italian sub (or whatever it is called), so I have been back two more times and ordered the same, very expensive, sandwhich, and man was I pissed! The first occassion they loaded the damn sandwhich with a shit ton of mustand and pickles. The red pepper sauce is not very good either, so I did not enjoy the sandwhich because I could not taste the meat and cheese because it was drowned in yellow slop and tons of the red pepper junk. The second time I refused to allow them to put anything on the sandwhich besides meat and cheese, well this time I got old bread, yes OLD BREAD! I know it was old from the taste, the smell, and the fact that when I touched it flakes of bread crumbled off. I was so pissed that I posted the pic on Facebook to show my Jersey Mikes loving friends what low quality sandwhichs looks like, and they wanted over $12 for this fucking thing!! Not only that you are pressured into leaving a tip when you pay with a card. What the hell employees at Subgay and Quizblows, and Shitty Johns do not accept tips, why does this crappy corporate place accept them!? Why pay a tip to someone making your sandwhich if it is not a ma and pa location? Smh! Well I left a tip anyway because I am sure the employees expect it and I do not blame them. How about this Jersey Mikes, try paying your employees more so there is not need for a tip. Ok enough of the tip rant because it makes me feel shitty complaining too much more about that, I just find it funny. I felt ripped off by getting non-fresh bread at more than retail value, especially thanks to the tip! By no means am I a cheapskate with tipping. I tip delivery driver minimum $5 when I get food delivered and I tip waiter/waitresses 20% minimum. I just have a huge problem tipping Jersey Mikes, a corporation. Anyway, I am mainly upset about the food. ROFL! How about ordering your sandwhich "Mike's Way?" Which is when they pile on a huge heaping pile of lettuce all neatly LOL. Well if you want it "Mike's Way" I hope you are a fan of lettuce! "Mike's Way" what a joke!!! I will never eat here again that is for sure. read more

Love this place. Chicken parmesan is amazing. A little overpriced but staff is amazing. Good all around.

First time I ever had Jersey Mike's. I had the Original Italian. My had the Big Kahuna Cheesesteak. No more Jimmy Johns, We will be back for more! read more

Been there a dozen times, Always friendly service.., I love their tuna as well as their other daily specials. I'm always told to have a good day when leaving . read more

We heard that they had gluten free bread, so we called to verify and the woman over the phone let us know they did have the gluten free bread available and also checked it for the other allergens we were concerned about. We headed in and he woman behind the counter remembered us from the phone call and proceeded to explain their procedures for making sure everything was kept as free from allergen cross contamination as possible. She sterilized all surfaces and washed her hands before and after doing so. She also washed them again before putting on a fresh pair of gloves before starting our order. She asked for any other allergies so that she could verify everything we were getting was safe. She made our sandwich quickly and efficiently and safely away from all the gluten ingredients. They are really well versed on safe handling practices and very aware of their ingredients. It was very refreshing to see this in a time where so many restaurants and quick service places treat allergies as an inconvenience. We will definitely be going back regularly. read more

Their subs are great. Love the Italian and it's great if you add chipotle mayo to it. Meat and bread is always fresh and delicious. Only downfall is their soup is not fresh. Last time I was there I asked for soup they said if I really wanted it they could open a bag and microwave it. Yuck. Besides the soup everything else is delicious. read more

Bread is dry. Meat is way too salty and processed. Even though I hate subway it is better. Jimmy johns number one.

OMG this place is sooo S L O W!! Waited in line for 20 mins. There were 3 people ahead of me!!! Every time I come here they give me different size for minis and regulars. They even wrap up the sandwich slow. read more

I have since returned since that day and had no issues. When I called the store to tell them about it, they offered me a free sub I said no that wasn't the issue, just was hungry for Jersey mikes. I have updated to 5 stars. Still the best sub place around. read more

Stopped by on 6/14/16 only to find the place closed at 8:40pm. I looked in and staff was cleaning and said it was closed making hand signs as if they where frustrated. Maybe they should change their hours posted on the window to 8:30pm. Oh well ill take my money else where read more

Jersey Mike's Subs - Sandwiches Near Me - Romeoville, Illinois

The guys here are awesome! I frequent this location since its right down the street from my work so they all know my order and have it ready by the time I walk in the door-- now that's service! The place is always busy around lunch time and they're always upbeat and ask how your day is going. I have enjoyed their company day in and day out! Full disclosure, this is coming from someone who works at Jimmy johns back in high school! read more

I heard nothing but great things about this place. Changed my mind tonight because although the sub was good it was the absolute most awful service ever. I called in my order at 630. Was told 15 minutes. Got there at 7. They hadn't even started my order. I had to wait. I'm handicapped and have a hard time standing and this was ridiculous. I had to stand there till 720 when I got my food. On top of that my Son missed his lunch as he had lunch from 7 to 730. Sad state of affairs. We won't be back. read more

Very disappointed, and confused, by the level of "douche-baggery" being displayed by the jag-offs they have working here. The owners should be ashamed of themselves, because it looks like this has been going on for awhile at this establishment, according to the other reviews- my bad for not looking at them before walking into this dump. It started when I walked-up to the "ordering side" of the counter and the frumpy looking gentleman behind the counter, who finally stopped his conversation with his buddy in the back to take an order, says "what's up?" Now...I know I look (and am) cool enough to warrant that kind of welcome, lol, but don't say "what's up" to any customer, ass clown. But, I play along and tell him what I want, and he pulls out my bread...which he then proceeds to cut like he's blind- he started way at the top of the back part of the bread then went at about a 45-degree angle downward toward the front. So now I have a completely whacked canvas for my sandwich...it actually looks like a hatchback car, but I don't say anything. He threw on the meat and cheese and passes my Prius to the next village idiot to slop on some haggard looking lettuce and tomatoes which looked about as fresh as my dogs turds after I feed him table scraps the night before. This genius actually does a decent job, until I asked for yellow mustard...which for some asinine reason they keep in the back and have to walk about 15 feet there and back to grab (I can't fault this place for doing that, however, because they all do that).....he comes back and pours about a tub full of mustard on the sub, slops the thin top part of the bread on top of everything and cuts and wraps it. I could already see the mustard pouring out of the sides of the bread and making the paper wet. BUT, I chuckled to myself and paid knowing I wouldn't be returning here. I didn't even get a "thanks for the order" or anything gracious whatsoever. I'm not returning and I suggest you stay away from this debauchery as well. read more

Called to place a carry out order they said 10-15 minutes. I wait 20 to pick it up and when I get there ,they have not even started to make it yet. No apology no discount offered.....bullshit!! read more

I love the fresh ingredients that Jersey Mike's has to offer. This location is great as the employees are always very friendly, happy, and attentive to their customers. read more

I really enjoy coming to Jersey Mike's in Romeoville. I feel right at home as the staff there has taken the time to get to know as a customer and person. They are always courteous and polite when I come in. I tend to be a creature of habit so when there was a time that the sandwich I order was not available the staff offered me another option that was just as good. The staff always greets me when I come in no matter how busy they are. I also love that everything is made fresh. The meats and cheese are cut as they are preparing your sandwich and not just sitting out in the air. I would like to thank the staff for their hospitality and courteousness. It makes me want to come there more often. read more

First off, terribly slow service. Waited ~20 mins for a sandwich, while at the same time, there were multiple people walking out. The guy who was taking the orders was talking to me like I was one of his friends, and not in a good way, very unprofessional, also not wearing a name tag or any JM branded apparel. The two working the front could not figure whose sandwiches where whose. There were multiple sandwiches that came up to the register made totally incorrect, leaving the customer frustrated. All this due to the unprofessional "bro" that took our order. In the end, the only representative I can stand by is the cook. She made our sandwiches well, and brought them out to us. All in all, will not be visiting this location again. Poor excuse for a chain sandwich shop. read more