Great sandwiches, great service and family friendly interior! My favorite is the Original Italian, and my husband loves the Big Kahuna. The fresh ingredients and consistency makes a great sandwich every time. I wonder if sometime in the future they'll put a local spin on a sandwich? Could be a cool addition to an already great menu! read more

Their sub have gotten much smaller. They also can't get an order right. Worst Jersey Mike's ever!

Best jersey mikes around. The guys here are super friendly and always make some bomb sandwiches

went to the southern and Unser location to have lunch there and it was unsatisfying to enjoy my food due to the place being so hot felt like I was still outside. The employees were so polite and apologized for it being hot and i felt bad the management need to do better on making the atmosphere enjoyable to eat at and support the employees with cooler workplace. i give big props to all the workers that worked this afternoon to deal with that and also deal with customers that came in. read more

our Rio Rancho Jersey Mikes is the best awesome service all of the employees that were there were friendly and on point no screw ups thank you read more

Waited in store for 20 minutes for online order without being acknowledged. Ask for refund and have employee mumbling at me, then an employee told me to "Get out of my fucking store." Done with this place. read more

Never in my entire life have i EVER made an account specifically to put a review I usually love this place but they really don't pay attention to what you are ordering. I ordered a #55 with everything And a #43 for my brother I got chipotle mayo on my Philly (#55) and It wasn't even a chicken Philly like I asked for. The chipotle hot sub my brother order had all my peppers and jalapeños on it. I'm unsure what happened. I've been getting lazy service for about 4 or 5 months now. Bottom line the food is disgusting And they need to slow down, pay attention and TRAIN BETTER. :) Thanks! read more

Ordered through delivery a Club and Chicken Philly without cheese. Upon delivery the club was so saturated with oil it was falling apart. I ate half of it and tossed the other half. Horrible after taste. My wife's Chicken Philly was loaded with beef and had nothing else. Disappointed! read more

This place is my favorite place for sandwiches. Not only are they quick, but my mouth starts watering before I open that wrapper. Who am I kidding, my mouth starts watering before I even have it in my hands. These folks use teamwork so well, it blows my mind. I absolutely LOVE my Jersey Mike's Subs. Peter Cortes read more

Cold and hot subs were bored and dried flavors. Service was slow and haven't clean up on dirty spots.

Excellent service !!! So many choices. There is a sub for everyone. The staff is very helpful. The subs are consistent! I would recommend over dions and subway! You get what you pay for . Great place to grab a bite or take the family for subs. read more

During the pandemic, we've been supporting restaurants by ordering delivery. Until recently, Jersey Mike's was one of our favorites to order from. The food was always good, made correctly and delivered in a timely manner. Our most recent experience has completely changed my once positive opinion. We ordered on the Jersey Mike's app with no problem. Our sandwiches showed up on time, but the order was wrong. We were shorted a half a sandwich. I called the store to see what could be done to fix the situation, and the female employee I spoke to seemed helpful. Since it was my husband's sandwich that was incorrect, I had her on speakerphone so that he could hear the conversation and resolution. She said she would remake it right away and have it re-delivered. She said she still had the ticket, and I even asked if she needed our address or anything. She said that she didn't need any info. After an hour and a half and no sandwich, I called back. I finally got to talk to her again, and this time she was rude. She claimed she had told me I could come pick up the sandwich. I reiterated that mine had originally been a delivery order and that she had said the sandwich would be re-delivered. Her response was a very snotty, "NO, I didn't!" I could understand if I had misheard something, but my husband heard the same as what I heard, and it is NOT what she claimed she said. Why would I even be willing to go pick up a sandwich that I had paid extra to have delivered? Had I known she would only do pick up, I would have asked for a different resolution. No alternative resolutions were offered for their mistake. At no time was I rude or impolite to her, and the conversation ended after several seconds of silence. She hung up on me. At least I was able to get the sandwich refunded after 24 hrs through a message placed in the app. Although we really enjoy their sandwiches, neither my husband nor I have any desire to put up with rude employees. read more

My delivery order was not right- the attached receipt was correct but the sub was wrong. Please read the tickets! It was getting late, we like the subs so ordered, it's a hassle to call and complain then wait for a new sub just get it right the first time! read more

I had the turkey, bacon club. So good! Nice size, not too small not too big, good sub fillings and toppings.

Honestly, I haven't been to Jersey Mikes In a awhile, But the staff was really cool and nice when I first walked in. Also, the sandwich was incredible. I will definitely be back. read more

Ordered online supposed to be ready at 12:24 watched people come in and order and leave with their orders while I kept waiting this is BULLSHIT read more

If you want a decent sandwich freshly made, you will even get a freshly sliced one. Subway used to be decent, but now there are more options and Jersey Mikes is a good one. There are 3 sizes to choose from and plenty of options between hot and cold sandwiches. While I haven't earned any rewards yet, there is a frequent buyer program attached to your cell number should you want it. I usually go when I'm feeling like an Italian sub-- they slice the meat right onto your bread and it comes Mike's way (lettuce, onions, etc.) unless you opt out. The red pepper relish is delicious and the have deli mustard if you ask for it. Worth a trip for at least one try and reasonably priced for the quality. read more

I got to this location 5 minutes before closing which I know sucks because I have been in restaurant work since I was 15 so for 37 years. It's the worst but it is part of the responsibility in restaurant. I was at the hospital and we were hungry and tired. I walked in and they were cleaning up. The guy Troy at the counter told me sorry we're done. No eye contact no service. I asked about them closing at 9:00 and he said we're done. I asked for the managers number and then he offered to make me something. I didn't want it then. I didn't trust him with my food at that point. He refused to give me his manager's number. I love Jersey Mikes but this guy was rude. read more

Sandwich only had half the meat/cheese. Only thing worse was response from restaurant

Ordered online using the JM app. Service was quick, inside was clean, employees were friendly. The only negative is that they don't give you an estimated pick up time when you place your order online. Nor do you get a confirmation for your order. Should I cross my fingers and hope that my order went through? Like, should I guess when it's ready? 5-10 minutes? 30 minutes? A ballpark number would be nice. For this reason l, I gave only 4 stars out of 5. read more

On the internet and on the door it says that Jersey Mike's closes at 9pm. I walked up to the door at 8:20pm and find out that the door is already locked. The employees inside are already cleaning and one of them refused to make eye contact with me. I tried calling and the line is on busy tone. Very disappointed. read more

Had the turkey sub with asiago bread. Ordered Mike's way minus onions. It took a couple of repeats to get the order right. For the most part, it was fine. No real complaints but nothing amazing. I would recommend it over Subway for a turkey sub. The bread was good. They messed up one order and just put turkey and cheese no condiments which was strange. We didn't notice it as had gotten it to go. read more

Jersey Mike's Subs - Turkey sub - Fast Food Near Me - Rio Rancho, New Mexico

Great subs, Great service, Robert made an excellent giant Italian, made my breakfast, noon, dinner and late night snack. Best dudes in town.

First trip to Jersey Mike's at lunch on a Saturday. The subs were fairly hearty for their size which was nice but the cost for a sub, chips and a drink felt a little high. Maybe pricing would sit better for dinner. I'll definitely give it another try! read more

just moved here from Dallas. the jersey mikes in dallas always have soft fresh bread. Tried here in Rio Rancho Unser blvd. location. Not happy at all. hard bread!! read more

Love, love, love Jersey Mike's Subs! This is a step above the rest and if you are looking for not the crunch bread of Dion's (also the bomb.com) this is a great alternative. During our self-quarantine time, you can definitely GrubHub it and it comes in a nice taped bag. I recommend get it "Mike's Way" with lettuce, sliced red onions and vinegar/oil, it is delicious on any sandwich. Don't for get the chips, they have sea salt and vinegar if you are into that. They also have the Jersey Mike's Club that you can get points towards free sandwiches. Great service, clean facility and delicious sandwiches. Enjoy! read more

Decided to finally try these guys via GrubHub. I don't know what the heck I've been doing with my life these past seven years I've been in New Mexico. This place is fantastic. I ordered an Italian and a Club Sub. Ended up eating them both right away. The Italian was absolutely phenomenal. The club sub was also excellent. Their subs remind me of a place back in Reno, Nevada called Port is Subs. Brought me back. I'll be going here from now on. read more

Picked up some sandwiches and cookies for brunch last Sunday. The cookie was raw inside and my friend only realized after he finished it. He ended up getting extremely ill and we had to cut our day short. Went back to the store and the manger only wanted to refund the cookies. I asked for a refund for the sandwiches because they could not be eaten. The manager argued and stated that he couldn't refund the rest of our order. He did not apologize and did not want to give me the name of the store owner. Horrible customer service and food. Never returning there read more

Yesterday was my birthday, and Jersey Mike's is great and they offer free birthday subs! But for some reason my reward wasn't loading on the app and the guys at this location obliged me anyway. They were all very nice and clean and hard-working and I really appreciated their kindness. Sub was delicious as always and i will forever go to this location. read more

Best subs in town. The workers are always friendly and are tentative to their customers. They also have a points reward system which is extremely helpful when you have a teenage boy in the house going through a massive growth spurt. I however am just a little sad that they removed our favorite menu item which was the chicken parm. I know it's been a while since they did that but I'm still holding on to hope that it will come back. read more

We just dined in at Jersey Mikes. The food was great and the service was awesome. The manager and all employees were working hard and making sure the customers had what they needed. Thank you and hope to see you all soon. read more

I have been eating at this location ever since they opened their doors. The employees have always been very friendly up until now. I went in a few days ago and spent $15.00 for a meal. They were not busy when I finished eating and I went up to talk to the employees after I ate. The young lady working simply walked away very rudely. There was also a young kid working and frankly I would not want him making any of my sandwiches. He blurted out "I'M NOT INTERESTED!!!" then proceeded to swear at me under his breath. I know that it's hard to find good employees during this pandemic but the people they are hiring now are so terrible it's going to cost them a lot of customers. read more

Bought a gift certificate thru KKOB radio that the locale Jersey Mike's wouldn't accept for over a month. Didn't find out until I showed up to pick up order. So I had to pay cash as the employee claimed that store had no gift cards on hand and therefor couldn't take my gift certificate. Was told they would get more in a few days. Waited a month before trying again. Again store refused to honor gift certificate I had purchased. The certificate comes with only 6 months before expiration so I contacted Jersey Mike's customer (no) service department. They claimed that they don't work with 3rd parties but the certificate may or may not be legit. I called another location who said they would accept so I had to drive 10 miles extra to use. read more

If there was a minus,the idiots working Wednesday night would get the grand prize. I usually love there sandwiches. After repeating three seperate times for the same order they began assembly for a WRONG order. I am sure the owner would like to know that the workers think everything is a joke. read more

Today, I went to jersey mikes subs with my grandson Micheal after his baseball game. I ordered a 6 six inch turkey sandwich with lettuce, tomato, and vinegar, and after measuring it was actually only 4 and a half inches. The employee would not give me another free sandwich after expressing my issue. I went into the bathroom only to find that they had cucumber scented soap, i am allergic to cucumber and had to use baby wipes from my purse, do they not understand that some people have allergies? They also offered no toilet sheets to protect me from germs and the toilet paper was 1 ply. Disappointing. My grandson enjoyed his meal which is what moved me to rate more than 2 stars. Subway is better. read more

Another bad experience. Guy out wrong top on sub had to get another one. Tried to wrap sandwich and came unwrapped when putting into bag. Guy tried to put it back in and the sub came apart then handed it to me. Really??? Pathetic. read more

I have never been more frustrated ordering a sandwich. The female worker was beyond rude and I had to repeat myself 5 different times for what veggies I wanted. It took me 30 minutes to get my 2 sandwiches when I was the only one in there. Will not be going back. read more

Like the other review mentioned, we placed our order online, waited a few minutes then rolled out to pick our stuff up. Keep in mind, it was 20 minutes between the time it was submitted online to when we walked through the door. None of the order was made, no other customers in there which could've delayed the cooking process.....soooo...I mean, what gives? Walked in and said we were there for our stuff, the gal behind the counter looked a little bewildered when she looked around & then saw the ticket just hangin' out in the printer. Come on, now. This location is starting out on the wrong foot, which is a shame considering we've always had a great experience with the Coors store aside from the location we frequented back in California. Rather than actually waste your time and money here, just go to Alicea's on Southern and you will enjoy the most euphoric sandwich of your life! I promise! read more

Really disappointed in this location. Today was the second time we came here where they got the order wrong. As much as I love their sandwich's, it's just not worth the aggravation. read more

Lost a customer today. I do not agree with policy of putting walk in customers ahead of orders placed on-line. Watched one walk in customer after another come in, order, get sandwich made, pay and leave while waiting for my order. Why is my order put on the back-burner for each walk-in? Finally got my order 32 minutes after promised time. Will not return. Too many other options out there with better service. read more