Food was great. Service sucked ass! The girl on the grill today....right now needs to get it together. If i was the manager she would be done and the kid that made 4 sandwiches and helping the other employees....he jumped back on the grill and knocked my sandwich out for me. While she stood around. read more

I waited for 30 mins for an online order, This isn't attacking the workers . This is about management, it shouldn't take half an hour to get my sandwich especially if i placed an online order. Management needs to get their schedule fixed or hire more people. There were only three people working, and each person looked like stressed out. This needs to fixed asap. There was around 15 people in the store also waiting saying the same thing i'm saying right now. read more

Called in my order 15 minutes before I went to the store... I got there and had to wait another 15 minutes for my sandwich to be made !! There were two people making the sandwiches one was super slow at putting the condiments on the sandwiches! But that's not the worst of it, It's fine if they wanna work slow, but what makes me very upset is the last few times we've gone they're making it look like garbage sub sandwiches. We paid $22 for the "Giant" and they were missing the bacon. They barely put anything on our sandwiches. It's absolutely ridiculous. You pay that much for a sub and you get something that looks like Subway. Do better Jersey Mike's, or we won't return again.!! read more

Jersey Mike's Subs - $$22 sandwich that looks like a generic subway - Sandwiches Near Me - Ooltewah, Tennessee

I hate to see the decline of Jersey Mike's. Since the buyout from Blackstone the quality and sandwich size has went down. I ordered mine Mike's way and only got onions and oil. read more

Not sure why this location can't get it together! Dude taking the orders totally jacked up the grill lady making hot sandwiches. I ordered a #17 for my 86 yr aunt , never received it for 20 minutes. I had my cold sabdwich so we sat at table & waited. He had her making hot subs for the folks behind me. Total chaos. In addition his hair was too long not to he tied back around food. Live in this town but will only go to gunbarrel location going forward. read more

Food was very good and the service was even better. I just don't think they should ask for a tip.

We just ordered two medium cheese steak sandwiches that were inedible. Smelled like they hadn't cleaned the grill all day. Worst sandwiches from this establishment ever. We frequent the cleveland location a lot. Tried calling back to let them know and they refused to answer the phone. They probably get a lot of complaints, odd for the area. Ooltewah is known for good restaurants. It's sad to have to feed $25 sandwiches to our dog. read more

Just left Jersey Mikes at 1:30 on Sunday. We were greeted when we walked in the door/up to the counter. That being said, the men's bathroom was filthy. The counters where they make sandwiches were dirty. The tables were dirty. The carpet in front of the drink machine looked like it had not been vacuumed in a week or more. The lettuce looked like it had been sitting out way too long, it was brown. Very disappointing. read more

Very good everything, food is absolutely amazing, barely ever seen a time when it is not right, the people are nice, never rude, and the atmosphere is just chill, a great place to go, highly recommend read more

Have eaten at the 153 location two or three times always found the subs to be tasty and fresh and well-made. Personnel have been pleasant. Will definitely go back to them rather than Jimmy John's. read more

Place is awesome, always nice people, and there is just something about the food that makes it taste perfect, love this place, never gonna stop going here read more

I came when it was opening and Closing Time was playing by Semisonic how ironic. Two nice gentlemen made a sandwich. It was delicious. I really just wanted to write a review because too many Karen's left bad reviews. read more

Received a coupon mailer and decided to check out this location. I came during a busy time (and there's another restaurant in this shopping center) so parking was at full capacity and I had to park a little further from the restaurant. The store was very clean and the staff was great, friendly and efficient. I watched the person making the sandwich ahead of me and she doused it with oil and vinegar, I mean a lot. I had #7 Mike's way and added relish. I asked her to cut the amount of oil and vinegar in half. The sandwich was big and the flavor was decent. I had chips and a drink. Overall it was a positive experience. read more

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I have visited this location several times but was disappointed during my last visit 12/13/2023. We order $40 in food/drinks and found out after we paid that the ice machine was not working. We informed what I believe was the MOD that the ice machine was not working and he told us that the drink machine was refrigerated. We attempted to drink room temperature sweet tea then Pepsi. Very disappointed by not being informed about this before we ordered and paid. Bad experience and won't go back. read more

food is great but when placing ordering online the order is NEVER correct. Been this way for years. thought I'd give it another go today since we were in a hurry! I should have known better. I waited 20 mins longer then it said it would be ready online. When we got home all our sandwhiches were just cheese and meat... nothing else! we've order online many times over the past few years and it's never correct. read more

As always, slower service, but amazingly delicious subs. I just recently started eating at Jersey Mike's and was so happy to discover their location here in Ooltewah - much closer than Hamilton place. Definately will be back. I do wish that they had a bit more of a homey vibe inside instead of the typical cliche, impersonal fast food joint, but this is nothing new. Regardless, the food is good and that alone keeps me coming back for more, again and again. read more

Sucks! Basically a regular Subway. Poor selection, poor help and nothing poor quality fast food. Go to Dos Bros next door. read more

Jersey Mikes in Ooltewah is outstanding. Always dependable. I have used their catering servuce, call ahead drive through and just walking in. Always happy to see you, consistently great sandwiches very family atmosphere. I always try when I see our police or firefighters there too but their meals. These people who serve and protect us need Anonymous citizens to step up. Jersey Mukes is so smooth to help make this happen, no fanfare just the excellent service and food we've come to expect. Very few eateries sustain the quality like Jesery Mikes in Ooltewa. Thank you and keep it rolling!!!! Now if I could just get a minosa on Sunday all would be perfect. read more

I like Jersey Mike's but this location has little parking. If you find a parking space during lunch time you got lucky.

Came into Jersey Mike's this afternoon craving a sub and not really expecting more than the average Subway experience. What I got instead actually made my day! As soon as I walked in the place the restaurant itself got my attention. Check the pics to see what I mean. Fast, friendly service as soon as I walked in I was greeted and assisted in ordering a chipotle cheese steak #43 on rosemary parmesan bread. This is my first Jersey Mike's experience and I wanted to try a Philly that my friends from the north always brag about. This thing was AWESOME!!!!!! It was cooked right there, they brought it out to me, and the very first bite made me smile. Thanks to Chris and Chris at Jersey Mike's in Ooltewah, you guys are great! Will definitely be going back!! read more

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Customer service here is second to none. Quality of food is unbeatable. This location is managed by a first class team and attention to detail is unmatched. If you are looking for a top quality sandwich, please look no further! Amanda is a rock star! read more

Stopped in before going to aldi because it was across the road. The service was beyond what you would expect and the opposite of subway. For a fresh sliced sandwich I was in and out and signed up for the rewards with help from the cashier. Didn't realize until I left I stumbled upon the best sub in town. Will be back regularly. read more

I have been to this Jersey Mike's several times! So happy they put one in my local area. The food always tastes SO fresh-so much fresher than Subway! Highly recommend Jersey Mike's to anyone looking for the best subs in town! The wait staff are always friendly and love their rewards program too! :) read more

Tried the new Mike's Jersey Subs in Ooltewah over by Aldi's. I ordered a grilled veggie wrap. They had veggies and meat on the grill at the same time, not a biggie. However when they stirred my veggies with the same spatula they just chopped the meat with, without scraping or cleaning it...I declined my order and asked for my money back...yuck!! "We only have one spatula" I suggested they might want to look into getting another one. :/ She was very nice about it all though. :) read more

My experience here was awesome. I asked what the best sub was and the man taking my order said chipotle cheese steak. He was right on! Didn't mind at all leaving 10 percent. Really clean store and fast kind service. Not your average fast food. Can't wait to try the buffalo chicken cheese steak next time. read more

Chris is always very welcoming the food is always great I come here for lunch all the time and have never had less than an amazing experience. I highly recommend this location! read more

Very clean and friendly service. I've had Jersey Mike's before so I knew what to expect food-wise (a yummy multi-meat sandwich with a small salad on top). A great franchise location. read more

Went in with my husband on a Friday evening to see 2 employees working. There was a car in the drivethru and 3 customers ahead of us in line. The service was slow and although there were several customers one employee in particular thought it was okay to talk the entire time she was making sandwiches. She's helped us on prior occassions and she's quite a Chatty Chathy; it would be better if she focused on what needed to he done. We stood in line for a full 15 minutes before she asked for our order - mind you, the other clients were still waiting on their orders to be completed. One I gave her my order she promptly told us that they were out of white bread. That would've been nice to know prior to standing in line for 15 minutes! The sandwiches we watched her make were on white bread, so she could've at least announced this to all of us in line since she felt the need to talk so much. We promptly left and went next door to Dos Bros. Nobody wants an Italian Sub on wheat bread. read more

This is my favorite sub shop but I'm very disappointed! The only thing I ever get is a turkey on rosemary Parmesan bread. That bread makes the sandwich! The last two times I've been in after 5pm, they have been out of rosemary Parmesan and never mentioned If they could make more. They close at 9pm so you're telling me they are going to tell people they are out of that bread for the next 3 hours? Especially while running a promotion to get a 2nd giant sub for $5 after 5?! Every product should be available during operating hours, especially during a promo. Then I ask for Cesar dressing to dip my wrap in cause I'm already bummed by sandwich is a bust and they are out of that too! So no Cesar wraps the next 3 hours too. I would understand if I came in at 10min to close but not 3 hours before closing. I hope they can do better but I won't be back in the evenings so I can make sure to be able to have what I want. read more