I am a regular customer and normally go to the Hamburg location. They are amazing at that location. But, decided to go to the Broadway location and it was the worst experience. I ordered through my app to get points. I always go later because the sandwich is usually finished before I get there. Yes there were busy but, my sandwich sat right there on the counter. They would ask when someone comes in what is the name on the order. They did not ask my name. 3 customers received their sandwiches and mine still sat on the counter not bagged. I finally spoke up and they are like we are busy. I said my name and finally after 8 minutes of waiting left. I get to eat my sandwich the lettuce is brown and dry. I am very disappointed and will never go to this location again!!! read more

Online ordering is always reliable, especially in a pinch. They have the best subs, my regular order is the Club Sub the Mike's way! read more

Jersey Mike's Subs - Sandwiches Near Me - Lexington, Kentucky

Whenever I review an establishment, I try to look beyond good service, or good food, or good selection. Most apprising businesses endeavor to offer a good product. For me, I try to find or discover what sets a business apart from other of its competitors. I watch for the special touches that prove a business is going out of its way to cater to their customer. Today I found it as this establishment. My wife and I arrived during a very busy lunch rush. When we walked in, there were no tables available. With confidence, I ordered our meal. While we were doing so, a table opened and we were able to dine in. Let me start with the only negative of the whole experience. Parking. Parking lot was full. (Usually means a lot of people think its a good place to eat). Enough said. We found parking, but it was at a premium when we were there. Upon entering the establishment and finding it full of lunch goers, I expected some level of disarray. There was none. There was a plethora of people behind the counter. We were greeted upon arrival. I ordered a regular Italian sandwich made Mike's way. As usual, the sandwich was filled with meat and the goodies. I've never gotten a slack sandwich from a Jersey Mike's. My wife has a very prolific sensitivity to gluten and one of the reasons we eat at Jersey Mike's is because they have gluten free deli rolls. Here is where I found what sets this establishment, and all Jersey Mike's aside from other culinary competitors of its type. Upon understanding my wife's need for safe food, the gentleman who had made my sandwich began making my wife's sandwich. That included wiping all the crumbs from the counter, wiping down the utensils and making sure that he changed his gloves. There was a very deliberate effort made to ensure that my wife's sandwich was safe and enjoyable for her to eat. After cleaning the entire workspace and donning new gloves, this employee finished crafting my wife's sandwich with the same care and concern that he had made mine. Despite the work involved with providing her this product, our wait time was not affected. Our food was made quickly and according to our desires. While this was happening, someone in the staff cleaned a table that had become unoccupied, and my wife and I sat down at a clean table to enjoy our meal. The soda fountain was clean, and our beverages were dispensed correctly. I highly recommend the cream soda. It is delicious and not too sweet. As we ate, tables would clear and almost immediately, as if they were waiting to pounce, someone would come out and clean the table and prepare it for the next guest. The floor was clean. The windows were clean. The kitchen was clean. Trash cans were emptied and not overflowing despite how busy things were. Guess where I went next? Back to the restrooms I trotted myself, for no other purpose... than finding them clean as well. While we were there, there was a steady line of to go orders going out the door. Each customer was greeted, even if they were going to dash. While we were eating, someone checked on us to make sure we were happy with our meal. My wife and I had a pleasant lunch date together and felt safe and comfortable eating here. The counter was well staffed, the food was good and the quality of the product for the money was worth it. Despite how busy it was, there was a friendly, bustling ambience. People seemed genuinely excited to be dining there. Smiles and laughter abounded from different tables. For a very busy, inner-city store, this Jersey Mike's is rocking it! My wife and I will eat here again and enjoy other lunch dates to this location. This location is handicap accessible without issue. read more

Jersey Mike's Subs - Front of Building at 867 Broadway, Suite # 120, Lexington, KY 40504 - Sandwiches Near Me - Lexington, Kentucky

This location has the nicest crew I've ever experienced at a Jersey Mike's. Right when we walked in we were greeted with such positive personalities it changed the trajectory of my day. I spoke with Aaron, Brandon, and Eddie who deserve praise for their customer service. My sandwich was also a 10/10. I see myself choosing this location often because of the staff. Great job South Broadway Jersey Mike's! read more

Staff is always incredibly friendly and accommodating. Love stopping here for lunch! Even on busy days they always seem happy to see customers. read more

I love going here it's such a good place to eat at. It's small and clean inside and the workers are always nice. The only complaint I have is they sometimes lack on what they put in the sand which. But other than that I would recommend going here. read more

Ordered JM from DoorDash for an easy lunch today. I picked JM because it had the most customizable qualities in the DoorDash platform. I was able to get something close the the sandwich I wanted and it was well-sized for two meals and really good! I had the Italian with hot peppers. read more

Ordered food using their delivery service. Put the hotel address in the driver can't find the largest hotel in downtown Lexington. They claimed they were given the wrong address when the address is clear on the location services. I call the store since I placed the order on the jersey Mike app. The person who picks up not listening to what I was saying but, wasn't any help. Then to not be able to get in contact with customer service just puts the cherry on top. Jersey mikes will lose a lot of my business after this. read more

Covid! I really wish this could be a better review... but the sandwiches one do not travel well. They were cold with a five minute drive to sit in the red mile parking lot. The team was more worried about getting people through the line that paying attention to what was asked for. They also did NOT give a damn about social distancing!!! I finally was stern after asking the guys behind me to back up! The employees at the registers heard me and still they proceeded to pull people through the line to get them rung out. I think I scared the kid but my spouse is a nurse on the covid floor and we have remained covid free by doing what is required! Just wish some of these employees would! The last complaint is the lack of meal pricing! This trip for two sandwiches and two bags of chips and large drinks was $34! They were definitely not worth the money!!! read more

Jersey Mike's Subs - No 13 Italian - Sandwiches Near Me - Lexington, Kentucky

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This was my first visit to a Jersey Mike's. The place was packed on a Sunday at lunch time. We even had to request a table to be cleaned off. I was a bit decisiveness, but decided to go with the buffalo chicken wrap and clarified that I wanted it warm. Even though the wrap wasn't warm, I must say that it was delicious. My husband got a chicken Philly Cheese steak sandwich and requested Franks hot sauce to be added. They're not shy on the sauces, so be careful. My husband wasn't as impressed as I was, his bread on his sandwich was cold, just like my tortilla was... which is a weird consistency for the bread/wrap on a hot sandwich to not even be toasted. So that's my biggest tip... if you order a hot sandwich, request the bread to be warmed or toasted. It's a bit over a dollar extra to make it a small combo, adding a small bag of chips and a Pepsi product fountain drink or tea. The tea was a bit watered down, and I usually like my tea weak. Overall, I think it's A-Ok, maybe a bit overpriced and not customized enough for the prices. read more

Jersey Mike's Subs - The menu overhead - Sandwiches Near Me - Lexington, Kentucky

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Typical sub shop but they do slice the meat right then when you order a sandwich so makes it taste even more fresh than your everyday place. Took my son after an event and got him the kids meal which is a drink sandwich and cookie, I ended up getting the Italian and was very pleased. They are fast to get your order ready and seems clean from what I saw. We took our food outside to sit on the tables that they had on a small patio. read more

Jersey Mike's Subs - Italian - Sandwiches Near Me - Lexington, Kentucky

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First time eating at a Jersey Mike's. Honestly wasnt bad, big differences from some of the other sub shops you may visit. For starters they cut their meat fresh right in front of you instead of having it presliced and shipped. Theres only 2 types of sandwich breads which is white or flatbread. I really enjoyed my sub but the downside was the price. A regular sub with drink and chips was over $11. If the price had been better I would have given them a 5 star rating. I would suggest eating here if you just want a different sub shop from the normal subway or Jimmy johns read more

Jersey Mike's Subs - Chipotle cheesesteak - Sandwiches Near Me - Lexington, Kentucky

This is my favorite sandwich chain. The sandwiches are built well and fresh. They have hot and cold sandwiches. Unlike most sandwich places they actually cook the steak and chicken when it's ordered and slice the cheese and meats when ordered. read more

One of the workers there had this weird elephant/buzz lightyear tattoo. He was incredibly rude taking my order and rolled his eyes at me because I asked a few questions. He then intentionally messed up by sub and gave it to me anyway as if he did nothing wrong. Absolutely terrible service from a place that prides itself on being a sub above. read more

My wife got a chicken philly sandwich, it was good but was missing the extra umph that would make it a great sandwich. I've had a Jersey Mikes from Houston, TX and loved it but this one wasn't as good. read more

This was my 2nd visit to Jersey Mike's since they returned to Lexington. I visited on lunch today and despite the long line, I ordered and received my sub in just a few minutes. It was impressive how quickly they served everyone. I had a Turkey and Provolone mini sandwich which is one of the cold sandwiches. I got it Mike's Style which includes lettuce, tomato, onion, vinegar,oil, and spices. I was torn between the regular and mini sized sandwich but the mini sandwich was just perfect when paired with a bag of chips. They have some tables outside so if it's a nice day, I recommend taking your sandwich outside as long as you don't mind the smell of burgers grilling at the nearby CookOut. Oh and they have a rewards program so be sure to sign up and then enter your phone number at checkout. read more

Much prefer Jersey Mike's to the other sub shop chains. The closest comparison would be Jimmy John's but Jersey Mike's also offers a number of hot subs and wraps. I have been twice and ordered the #13 Original Italian both times (make sure you get the cherry pepper relish) which the employee cheerfully informed was what made Mike famous. A regular Italian and a bag of chips runs $9 and change. I have been very happy with the size and quality of the sub both times. The Italian has Provolone, Ham, Prosciuttini, Cappacuolo, Salami, and Pepperoni and in my opinion is meant to be eaten Mike's Way which adds onions, lettuce, tomato, red wine vinegar, olive oil blend, oregano, and salt (hold the onions). In the end, it is just a sub sandwich and is probably a dollar or two more expensive than Jimmy John's but I am very excited that Lexington finally has a Mike's again. read more

My boyfriend swore by this place and maybe the fact that the sandwich I picked I wasn't that crazy about didn't help but I'm not a huge fan. The restaurant was clean and employees were super friendly upon us entering. They have a decent selection of hot and cold subs. He let me know when I asked for it toasted that they didn't have a toaster or oven but a microwave that could do the job. That was fine to me and the bread didn't taste funky after. The regular size sandwich is HUGE and that's not an understatement. I wish I had gotten a kids meal none the less. I got halfway through the sandwich and just couldn't do anymore. I liked the atmosphere it was chill. Will most likely try again in the future but I'm not in a hurry to. read more

Jersey Mike's Subs - Chicken bacon ranch cheese steak - Sandwiches Near Me - Lexington, Kentucky

Always great service, food is excellent. Open till 9 and that really does mean open till 9. They serve until 9, and you can still hang and eat inside and they are really nice about it. It's always clean when I'm there. It's my post-run go to spot to get refresh those carbs and protein. Their app is okay, but currently you can only add points to your reward card and purchase an order ahead of time but for some reason you can't pay at the store in the app.?. You have to use Apple Pay or some other electronic payment or card or cash of course. Strange though you can't pay via the app. Favorite place for a sandwich for sure. Italian is the best -"and they have "minis" for the kids. read more

Everything is very delicious and fresh. Not only is the food great but the service is spectacular, always smiling and ready to serve you. If you're looking for subs, good service, and delicious cookies, this is the place to go !!! read more

Went in for a quick to go sub and left smiling. All of the employees were very nice and friendly! 100% recommend this place not only for the amazing quick subs but the good employees as well! read more

I try to avoid chains but I really like this place. There aren't many good local/affordable delis in Lex. Has the options like Subway but bread and meat quality of Jimmy John's. Price is great too. I would give it 5 stars if they didn't holler at you when you walk in. I never have liked it when places do that, I don't really get it. read more

We love Jersey Mike's, so happy they opened one near us in Hamburg area. I got the club sub which is fresh ingredients. It was packed I but the staff was efficient so the wait was nothing and well worth it! Definitely be back! read more

So what a great experience. Me and a co worker went out for lunch and decided to try here . We had never been here so we were excited. When we arrived we were presently greeted and welcomed . As we were looking to order , Wee didn't know what to get of course cause we never had been here before , so I asked an employee named Jonathan for his opinion, he happily helped me and boy was he Right .my food was Great My experience Was Awesome , I Highly Reccomend and I Will be back . read more

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Just not my cup of tea. More for the husband. I had the Reuben. Too much bread and not enough thousand island dressing. The kraut had no vinegar taste at all. I should have gotten a tub. Didn't know what that was till already gotten order. Saw it in small print on menu board. Had to look up on google what a tub was. Seem it's much like a salad. read more

Got caught downtown during lunch. We split a giant turkey and provolone. Yum! The order was TO GO... took it home to the Ms. 25 minutes away. Staff was very friendly... when I mentioned the City where I lived, they said that JM was looking at a store in our community. Hope it comes to pass. read more

In the interest of full disclosure, I've been back to this shop a few times since the original review. All in all, I still think it's a bit pricey, but the items I've tried have all been tasty. They try (perhaps a little too hard) to be friendly. They have a decent app and reward program, so I'm warming up to them nicely. I still don't like being asked to tip at the point of having only ordered and paid for my food but I know how to deal with it. read more

Great subs. Everything is made in front of you, even the meats and cheeses are sliced to order. Also great customer service. Will definitely be back! read more

Fantastic Italian sub and the bread is very good as well. It was seasoned well. I recommend getting it "Mike's Way" that includes onions, tomatoes, lettuce, oil, vinegar and spices. It is definitely worth a visit if you enjoy gourmet subs. I can't wait to go back and try the Philly Cheese Steak next. Good prices and they load on the meat and any toppings you like. read more

I loved the Jersey Mike's that used to be on Limestone years ago so I was excited to see them open this location. I was sorely disappointed. The employees were friendly enough but it took kind of a long time to get our food, considering the place was almost empty. I got a buffalo chicken wrap that had sad, scraggly lettuce on it and the chicken had a weird rubbery texture, almost like it had been frozen and thawed a few times. I've had lunches from airport deli cases that were better. read more

I love these subs. Folks there are always nice and ready to serve. Eat there at least 3 times a month. If you haven't tried, you should.

I've been going here sense they opened. It's hands down the best deli in town. My favorite is the cheese steak but they make all the sandwiches great! read more

I give this place a 3 because the staff was incredibly friendly. Needless to say, it was my first time ever going there and the sandwich was not good at all, subway is way better. The sandwich I got was to go but I opened it less than 2 minutes later to eat it in my car only to have it be as soggy as a sandwich could possibly get. Literally, the bottom bun of my sandwich was completely wet read more

LOVE, this Jersey Mike's!! The staff is so helpful & friendly. Food is fresh, sliced to order. When I feel like eating light I usually order the tuna in the tub Mike's Way minus oil. So delicious! Otherwise my go to is the #9 Mike's Way. Again, so delicious & made fresh. The roast beef is cooked in house every day as well as the bacon. I am someone who can not eat packaged lettuce so BIG plus that lettuce, tomato & onion all are sliced fresh in the morning. The place is very clean and as mentioned staff friendly. Price is the same as all the other sub shops around town. Only difference is they pile on the meat & veggies and I am STUFFED when I leave and this is with a regular size! read more

I love the jersey mikes franchise. They make great subs and usually never short you on meat for your sandwich. I have been to this Lexington Kentucky location two times, and I am very dissatisfied. This is by far the worst jersey mikes I have ever been too. The employees are really friendly and nice but their sandwiches are totally sub par from any jersey mikes I've been to. read more

When they get the order right, the food is great. HOWEVER, 2 out of 3 orders is wrong or missing items. I don't order there much anymore, but have learned to check all items in order before leaving the restaurant. read more

Seeing good quality freshly sliced meats and cheese like that could bring a tear to my eyes. They are good quality sandwiches enough for you to say forget any other sandwich place. Make sure to get that olive oil and vinaigrette even if it's on the side trust me it's worth it. The serving size is huge so keep that in mind depending on the kind of sandwich you what and what size you think you are hungry enough for. read more

Best sub shop in town! Was my 1st time coming here, the bread is fresh & the meat & cheese is sliced to order! There was no wait at all & the staff is well knowledgable, super friendly & even made recommendations. We ordered a club supreme giant Mike's way for $13 to share & boy was it giant! Tasted great, a big difference in the products used compared to the competitors. & their chocolate chip cookies are worth the trip alone. This is high quality products at a great price! Our family definitely will be back! read more

Jersey Mike's Subs - Club supreme giant sandwich is AMAZING!!! Highly recommend! - Sandwiches Near Me - Lexington, Kentucky

I made my way over to the other side of town to Visit this place for the first time. I've been to JM before in other cities but never to this location so I was somewhat excited but things didn't go as expected. I went with the chipotle steak and cheese with chips and a drink. The total was $18.25 with 10% tip which I think is crazy to tip a sandwich shop but I didn't want to feel like a cheapskate either which I was guilted into anyway since they verbally ask you make a selection and confirm while you pay. But $18.25 for a sub in a basic sub shop with horrible 80's music with ZERO atmosphere and kid employees carrying on a conversation from one side of the shop to the other by yelling back and forth to each other did not make my dining experience a positive one. Not to mention the person fixing my sub had long greasy unkept hair that made me think of a homeless person. The bread was very big and fluffy but too big and fluffy if that makes any sense. The ingredients of my sandwich literally feel all over the table as I tried to eat it. Not cool as I hate really messy food. The taste was just okay but I could have been better for the $$ or I could have just went to Subway or Jimmy johns for half the price. I did mention the horrible music to the staff and I wanted to tell them about the yelling back and forth but I didn't want to lose my cool as it would have just made it worse. I have been feeling kinda bad ever since I ate as well I hope I didn't get food poisoning or something. I don't think I'll be making the trip back to the other side of town again to visit JM. They did say a Hamburg location was in the works for those interested. read more

Stop by this Jersey Mike's yesterday at 3:pm it was closed . What's up with that Not happy just spent 3 hours at the hospital , was looking forward to a sub . Hopefully they will be open next time read more