As far as food and service it's a chic fila... it's as you would expect. No surprises. That being said if you are wheel chair bound or have mobility problems this location is horrible. I invite the operator to try to park in the handicap spaces ... surprise you can't because they are blocked off with planters and the drive thru has been routed thru them. No problem I'll just park elsewhere right? Good luck because if it's busy the two lane drive thru also blocks the wheelchair ramp meaning you can't access it without running the gauntlet. Not wheelchair bound but just mobility challenged? Enjoy a challenging game of frogger as every entrance requires crossing those same two lanes of traffic the a significant step up. Clearly my trade will not make or break them as they are always bumping but this particular store is challenging read more

Does Chick-fil-A even NEED reviews? You already know what you're getting--delicious chicken, ridiculously polite employees, and a drive-thru system that operates with the efficiency of a NASA launch (even if the parking lot feels like a game of Mario Kart). Yes, it's busy at lunch and dinner. Yes, your order will still somehow be correct despite the chaos. And yes, they'll say "my pleasure" so many times you'll start to believe you're royalty. If you've read this far, why are you second guessing Chick-fil-A? What else did you expect? read more

Foods great workers are kind, nothing bad to say at all. Ughhhhhh im js waiting characters right now.

The frequency with which they mess up an order is breathtaking. ALWAYS check your order before you leave!

I used the app and picked up my order at the counter as the drive through line was very long. The sandwiches were much smaller that I remember and nowhere near the size in the advertising. The spicy sandwich was thin and had been cooked quite sometime. The waffle fries were the most disappointing as the large size carton was only half full of nubs. Pieces so small I could not pick them up. $16.59 for this two sandwich meal. As for the dining area. The table I sat to wait for my order was dirty and it seemed like they were understaffed today. read more

Curbside is never available It's too hot no curbside It's too cold no curbside It's raining no curbside Snow I get it why not just remove the curbside option read more

Got to love this place! Great employees! Godly environment! Hands down best drive-thru lines ever! Download the app for free items! Love all the sauces, soups, salads, teas, lemonade, ice cream and more! Love the sausage breakfast egg and cheese biscuit! Huge fan of the spicy club with extra tomato and pickles and crispy bacon and pepper JACK cheese read more

I had to update my review of Chick-fil-a because as I was waiting in the drive through for my order, I saw that the staff are checking in at the back door and having temperatures checked before they clock in. Good for you, Chick-fil-a!!! During the Covid era I appreciate that you are taking this safety precaution to help keep everyone safe. As always, food and service were also spectacular. Thank you, Chick-fil-a for consistently providing a great experience. read more

Chick-fil-A - Chicken sandwich and Mac & cheese (my new favorite side) - Fast Food Near Me - Lexington, Kentucky

We came here because I am pregnant and craving chicken tenders. We opted to go inside to order since it wasn't overly busy. Despite not being busy, we waited for ten minutes while various employees looked at us waiting at the cash register to order. You would almost think we were in a bad sitcom where no one wanted to do anything. When someone finally begrudgingly came over to the cash register she said "Can I help you?" and I said "Yes we're trying to order food...". The food itself was ok but it was clear the employees had zero interest in helping customers. read more

This is the worst chick fil a. They mess up orders all the time and do little to nothing to make it right. Needs new management.

Ordered a simple chicken burrito and went through the drive thru, one of the female workers made me pull up to the waiting food lane and proceeded to hand out 10 orders behind me while I waited over 30 minutes giving me a rude look everytime she brought out another order when I saw her through my side mirrors. I ordered a simple burrito... I was starting to think well maybe they are still making it but nope they just kept handing out plenty of orders behind me. I just think some of the workers must've not liked me or something , thankfully a guy came over and asked me what I had ordered and brought it out to me, I think they would've let me sit there all day if that guy didn't come over! read more

The business missed up on simple order through door dash. They forgot most important part of order the 12 piece chicken nuggets. When I contacted them there was no apologies and did not make attempt to correct their mistakes. It is not DoorDash's fault. So I called wanted order and they could not help very unprofessional. In closing "how may I serve you" what a joke and how may I serve you my arse! read more

We have not eaten at this chick-fil-A since it has been remodeled! The interior is pretty much set up the same with the exception of a tall farmhouse table with six metal stool seats. The drive through has been significantly upgraded and improved. The parking lot was always congested before and you could not get around the cars inline for the drive through area. This area has been corrected and they even have more ordering stations in the drive through area. The food was fast and food good this time. We are happy with the improvements and when craving a chicken sandwich will put this one back in our restaurant rotation. We love to eat at the restaurants close to our home. We had good service but came at a generally off time of 2:45 for the busy lunch rush. read more

See all

This chick fil a is reliable. The food is correct, and good. The service is friendly. It is always crowded, sometimes way too crowded. I am not a fan of their political stances, but cannot resist an fast and reasonably healthy ( if you force yourself to skip the really good stuff) fast food meal here every now and then. read more

So food is fine, but they haven't gotten the rhythm down at the pickup window after the recent remodel. What good is it if cars behind get their food first, and are then blocked by the front car? Drive through has gone from efficient to painfully slow at this location, with little apparent resolution. Got to get this timing thing down folks, or it will continue to be a splendid FAIL. read more

Great service and delicious chicken sandwiches. Efficient drive thur. Clean area. Love their stand on Sundays. read more

Chick-fil-A - Cool bottle decor. - Fast Food Near Me - Lexington, Kentucky

Even though the line looks long, it is so fast! My order is always correct, too. I love all the food from chic fila. It is fresh and hot when it comes out. This is one of my go to pick up places when I need dinner for the family. read more

Chicken served here and I don't mean the Colonel's way. Chicken sandwiches and nuggets are their specialty. They also have a breakfast menu. And waffle fries, great waffle fries here. Great place for families and kids. They have an indoor playground for the kiddies. Friendly staff and fast service round out the experiences I have had here. Highly recommend. Closed Sundays. read more

See all

Stop in for breakfast at 8am on a Saturday and the line was not to long compared to normal. I got the chicken cheese and egg bagel and my son got the chicken minis. This about the only fast food chicken that he will eat. Everything was good and I am a much bigger fan of their coffee more so then other fast food restaurants. The only thing I don't like about chick fil a is the lines get very long sometimes, but I know they can't help that read more

Chick-fil-A - Fast Food Near Me - Lexington, Kentucky

See all

The Chicken Burger is tasty different from other fast food chicken burger. Just go and have a bite...

Quick and efficient service. Love their spicy chicken sandwich and my son loves the kids chicken nuggets meal, especially because he gets a book. read more

This is a good clean restaurant. Fast food, but there are healthy options. The staff here is always friendly and helpful. There is an indoor kids playground that is kept clean. I would have given them a better rating, but it is a bit expensive. For example, the grilled chicken combo is $2.00 more than the fried chicken sandwich. Doesn't make sense to me, but that it is. They hire high school kids, and for many of them it is their first job. They do a great job. A big way to go for that. Thanks chick-fil-a. This is a great family restaurant. It's quiet and clean. Oh, remember, they are closed Sunday. read more

Chick-fil-A - Fast Food Near Me - Lexington, Kentucky

Went today around 3:45pm and the line was extremely long but only had to wait around 10 minutes to get through the line and on my way. Food was perfect and exactly how I had ordered it. They walked my food to me while I was still in line. I'm just excited about their peppermint milkshake coming soon! read more

Usually love this place tonight they were bad. Messed up my order twice and it was just dirty behind the counter with employees leaning on equipment when they could have been cleaning ... the manager was more interested in talking to the girls than he was delegating jobs to be done. Poor showing tonight. read more

I am a manager at a different Chickfila out of state, so maybe that is why I am even more disappointed at this stores lack of urgency and respect, but I can say I will not be returning. I hope the store manager sees this and decides to make immediate changes here. Being ignored by (what we call at my store the expo) or the individual giving out food outside.. and then being disrespected by the manager as well was just a VERY disappointing experience. Like I said, I am a manager at another Chickfila and I would NEVER treat a guest this way and would never watch a fellow team member treat a guest this way. I realize that we make mistakes, which is why I was never upset about my order being messed up. However, the way the manager handled the situation was not right. He quickly dismissed me, resulting in me waiting another 10 minutes in line...They were not even busy..Again, I understand a lot plays into the wait, whether we are holding on fries, nuggets or spicy..I get it. I apologize to go on and on but I could not leave without leaving a review. Again, I hope you guys improve in your management but overall, I am disappointed. I do want to say that the two girls taking my order outside we're both lovely, I wish I caught their names. read more

Awesome food I had the grilled chicken bacon with Colby Jack cheese, fries and a large lemonade with no ice. Service was fast and friendly as always. Environment was great, restaurant clean and bathroom clean. The people there couldn't be nicer. Oh how I wish I could get a franchise for Eastern Kentucky, love the place and what it stands for. read more

Chick-fil-A - Love the grilled chicken with Colby jack cheese, and doesn't like waffle fries. - Fast Food Near Me - Lexington, Kentucky

I've been here over 20 times. Never had an order wrong and always friendly service. Will definitely eat hear again!

Quality food, real flowers on the table.. Employees seem relaxed. Everybody seems relaxed. Wi-fi. A sure bet.

CFA has always been our favorite fast food restaurant. The chicken is always Hot and fresh. You can always tell them you would like to wait for the freshly made chicken if you prefer. They have the friendliest staff, everyone working there always seemed so happy! Lunch hour is always crowed so make sure you go before noon. read more

See all

Great service!! Fast even though they had a lot of customers still managed to make perfection to their customers!! Very polite and we enjoyed our experience here will definitely be back. I wanted to give a shout out to All of the staff at chick fil A your awesome !!! read more

Let me say first that the food is still as amazing as it is at every other store. But this is the slowest Chick-fil-A I've ever been too. The times here average between 13-18 minutes for me. Unfortunately today it took 20 minutes causing me to miss my appointment since it is impossible to skip line here once you are in it. I don't care how much I love their chicken I'll pick another spot if I'm on this side of town. read more

I love Chick-fil-a. They are a great company who really takes pride in their food, employees, and customers. We frequent this location quite a bit and 95% of the time, it's great. They are a bit error prone and sometimes feel like they are a bit understaffed. Their management always take care of any issue we have with no questions asked. Overall, still pleased, but a bit more speediness and quality control could get them that extra star. read more

HIGHLYY UPSET with the meal i received and the service. Went through the line and they took my order, as I was waiting for my food to be done and be given it, I noticed that most of the people behind me had already be handed there food. Keep in mind that I had only ordered one sandwich and a fry. After several minutes went by I had to go up to an employee and remind them that I have yet to receive my ONE MEAL. after waiting a good 10/15 minutes I had finally received my food. I finally got the chance to eat it, and it was just absolutely wrong! I ordered a spicy chicken sandwich with pepper jack cheese and no pickles. Anddddd what did I get, the exact opposite, no pepper jack cheese and pickles:( read more

This Chick-fil-A is by far the best one I have been to. The employees are extremely friendly- especially Nathan. He is great and is always there, working hard. The re-opening of this Chick-fil-A, with the updated drive through, is quite the game changer. This location feels like home away from home. read more

40 minutes here this morning waiting on breakfast. Absolutely ridiculous. Sat in line for 30 minutes and then pulled to the side to sit for another 10. Worst chick fil a ever. read more

HORRIBLE! 25 minutes in drive thru because a worker didn't know how to operate the touchpad! Because of the layout in drive-thru I was trapped while 12 cars passed me in the other line. Totally ridiculous... no apology, nothing. Since the new drive thru design this has been an awful CFA to go to. I wanted to call and complain about the experience but wasn't given a receipt for my 3 meals. VERY UNHAPPY! Management changes needed. read more

Fast, friendly, and courteous. A well-oiled machine in every way. If any company is doing fast food correctly, it's Chick-fil-A. I ordered a Spicy Chicken Deluxe combo. Perfect combination of crispy and spicy. Just enough heat. Always love their sauce variety here as well, particularly the Polynesian and the new Sriracha sauces. Their child play area is especially nice as well. I'm pretty sure that's the only reason our food-picky 2 year old starts getting excited as soon as he sees the building every time. read more

If you're I'm in a hurry and don't have time to prepare a lunch, I'll stop by Chick-Fil-A. Solid food and you don't have to order fries with a meal. I always opt for the superfood salad. A great mix of broccoli, kale, nuts and dried fruit. The grilled chicken sandwich always hits spot. Not overly salty for fast food and not fried, which is the most important. I will add a little of the honey mustard sauce or Chick-Fil-A sauce to the sandwich. read more

I love Chick-Fil-A it is my morning and afternoon go to. I typically go to the Hamburg place location but often times Turfland is just convenient. Every time i have been to this location the drive thru service is one of the worst amongst the locations. The line always takes twice as long to get through and the staff at this location is not has happy to help and friendly as the other locations. The quality of food at this store is poor, aside from getting orders wrong a good portion of the time, it looks as if the cooks don't care about the product they are putting out.. I love chick fil a and continue to come back. But I'd really enjoy equal quality, friendliness and timely manner from all locations. read more

Yum yum yum. My favorite fast food restaurant in the entire world. I went here quite often when I lived in Kentucky...Now that I live in CA, the closest one is an hour away :(. I loved their chicken sandwiches more than any other sandwich...Ohhh I miss it!!! I hated waffle fries until i came here...And their milkshakes are amazing too! I also think it's wonderful that they're closed on Sundays, but almost every single sunday I would crave it...Just because I knew I couldn't have it! read more

Chick-fil-A - Yum - Fast Food Near Me - Lexington, Kentucky