Great spot for a quick lunch…read more Found myself in this area and saw the sign, I was hungry so pulled right in, and found it to be a pretty nice operation with a solid menu of recognizable buger/fries/ice cream type stuff, a clean and tidy space, and good prices. The food itself was simple and well prepared. The fries were crispy and hot and the burger was quite tasty and just the right size. It's advertised as a smash burger, but not as smashed as some that you might find...but that's ok. I'd order it again for sure. Overall this seems like a predictable spot with a familiar menu and they did a great job of keeping the line moving during a busy lunch rush. Friendly people, clean space, good food and great value. Would definitely visit again.

Food was very fresh. The burgers are kind of like smash patty burgers crispy around the edges. Very…read moredelicious. The fries are really good for shoestring fries, better than McDonald's. Service was quick even with a line around the building. Order taker was very polite and professional. We will be back next time we are in Gadsden!

Just like anywhere else with Firehouse, good stuff. Recently the smokehouse bbq, can't tell people…read moreenough how hard it is to find healthish food in the south, I mean seriously it's not just my opinion look at the statistics.

I have been visiting Firehouse Subs for 4-5 years and just wanted to give a review of the…read moreexceptional service, food and leadership that I have experienced over the years. We visited tonight August 17th at 8:15. I had the Cajun Chicken for the first time and it was delicious. My wife had her go to...veggie with crispy bacon no mushrooms...perfection tonight. We all hear about negative things, but I want to brag and speak positively regarding my many visits and especially my visit tonight. We will be back count on it. John B.

I was told my call in order would be ready in 15 minutes. I got there in 20…read more The chuck combo was cold. Slathered in mayo with little to none ketchup and mustard. I asked for extra onions also on the burger. Scant amount, period. The fries were cold. It makes me wonder if the order was ready in 5 minutes and just sat waiting for pickup. Wasted money on a terrible meal. ​

My coworker and I shared a huge burger here. It was delicious! I believe it was a double patty with…read morebacon and cheese. This is now my gold standard for burgers.

I.love your muffins but everyi time I go in you raise the prices..I usually go 3 times a week..i…read morewont go back

I ordered a coffee and it was empty, the young lady made a new pot and I think she forgot to put…read morecoffee into the New Pot. It was extremely watery down. I ordered a sandwich combo, all I got was a very small bag of chips. What a Rip off.

This was our first experience at a Cook Out. The prices were lower than that of the traditional…read moreburger place, which was a pleasant surprise! As of September of 2025 they have 6.99 and 7.99 combo deals. It's nice to be able to add on Jalapeños to a burger. Even ala carte items were a good deal. The employees were respectful and nice. The taste was very basic, simple, and like a small cookout that you'd have for big gatherings. I believe no time is spent on making the food seasoned and spiced. Similar to the burgers of Checkers/Rally's flavor, style, and size. The large chili fries weren't worth the price, as they don't appear to be worth 6.99. $2.19 for a hot dog, $2 and some change for a single burger, and $4.49 for a double burger is priced right. But... they do nickel and dime you for toppings, which I'm not a fan of. They get a 4 because I enjoyed the design and appeal of the building and stamped colored concrete sidewalk around the front of the building that looks like tile, and the service was great. Biggest tip I would give is.... Get something to silence the legs of the loud squealing chairs, move the ordering area further from the door as the line was out the door and the line moved incredibly slow. The food was prepared in a flash. It would also be nice to allow patrons the option to refill their drinks so you can cut down time from the line. They also ran out of Dr Pepper. While we were walking up as a family was leaving and they openly expressed their disdain due to the fact the line had not moved, trying to convince us to leave as well. Glad we stuck it out and waited to try it. It's worth a try. Get away from the big chain burger places for a change. May return for the shakes, when and if I'm passing through the area again. If you like a basic burger with no frills, this is for you, not my thing. I was hoping for a grand burger experience. This is similar to that of Guntersville's JJ's.

This is the Burger Man out in search of a great chicken sandwich, and I went to Cook-Out in…read moreGadsden, AL, and got their Cajun Grilled Chicken samich and it was Horrible. Rubbery chicken patty, Fake Smoked Flavor, with wilted lettuce, and a terrible tomato on it. The Customer service was good; the food is junk. I do NOT recommend this place.

This location is really nice! Seriously best burger I've had in some time, ok, not really, but…read moreyou're still reading having thought I got a burger at Chick-fil-a. No different than any other location.....Eat More Chiken Surprising that at almost 8:00 pm they must've had 12 (ish) people working. Plenty of staff on hand and friendly quick service. Menu is identical to any other location I've been in. I went with the Spicy Chicken Sandwich with Pepper Jack Cheese and Bacon plus the classic waffle cut fries and yes, you guessed a large sweet tea (there is a chance I have a problem). Fresh and great taste hard to go wrong. My girlfriend had the grilled chicken tenders which were really good as well. Price for 4 of us was about $30, hard t beat as well. If you have little ones they have a really large kids play area as well. Good location and would recommend it if you are craving some good fast food chicken.

I love ChickFilA but this location is very inconsistent and getting use to being on the poor side…read moreof food. I go here at least once a month and over the course of the last year I've gotten cold sandwiches, sandwiches with a very small portion of chicken on it and/or cold fries. Today I got the trifecta, cold small portion and cold fries too. Lately I've gotten a good meal only one out of four times. Zaxby's here I come.

The attitudes was through the roof, as a Manager form a local restaurant, this is horrible service,…read morethe back and forth almost to the point to arguing. Absolutely horrible, Managers Lead, and Assure the customers the best service. Horrible.

Just went into this location to order tenders and was told by the woman working the counter that…read morethey don't have any chicken tenders and have been out since this morning. It's just after 3:00 pm. I really don't understand why they can't cook more. It's frustrating and baffling to me. She offered to sell bone in chicken but when I asked if they had spicy, I was told they were out of spicy. I just don't get this. She rolled her eyes when I didn't want the original flavor. I left to drive to Chattanooga. Hopefully, they will be a better choice, but lately this has been typical of my experience with most Popeyes locations.

A restaurant doesn't get this kind of rep without the food to back it up. Theoretically, a sweet,…read morefluffy waffle shouldn't complement salty, crispy, golden-fried chicken, yet nothing screams comfort food quite like a plate stacked with both, drizzled with a hefty helping of warm maple syrup. Hilarious, they still have their Christmas lights hanging up in May. They were very busy and understaffed. Our overworked server was run ragged. The staff was definitely not allowed to be their best because of the understaffing. This can affect their tips.

We were passing through Gadsden on Friday afternoon just about our dinner time (6:00PM EST) and…read moresearched Yelp for a place to eat. We came across this nice restaurant and decided to give it a try. We arrived just before the restaurant opened and had to wait, but it was well worth it. My wife ordered the All American Burger and fries. It was not your typical everyday plain ground meat burger, but an herb infused delight full of flavor and the fries were excellent as well. I ordered a cup of gumbo along with the shrimp and grits, and I thought I was dining down in New Orleans. It was some of the best gumbo I have eaten outside of Louisiana. We will definitely have to come back again sometime when we are passing through, or may just have to make a special trip over here.

The place hasn't been the best before but after Mr. Eric had joined usually on the closing shift…read morehe's made my experience here a lot better and is actually good at his job for a change please do what yall can to keep this man he actually provides good service unlike most of the other employees ive ran into over here at the east Gadsden Taco Bell

Food is fine, but this place tests my patience every single time. SO SLOW. Employees aren't very…read morehelpful, are vaping in store, etc. nice building, good location.

Hair in rice Noodles soaked in old cooking grease…read more Egg roll was stake and old and tasted off All Tables were filthy as well as floors with food. Covered cup lids, but utensils are left out in the open for everyone to touch? Unsanitary. Then when employe was shown hair, she said we should have ate at Panera bread next door seriously? Judging for on all the complaints, I seriously think the health department should be involved.

I've never went to a restaurant and been so disappointed. The orange chicken was rubbery , the…read moreragoons were awful,and the fried rice was so dry and stale. I won't be going back .