Leland and Isaiah! So awesome- got there names after dinning in and seeing how amazing they were. These two have wildly great customer service, and appear to be the dream team when it comes to serving fast, tasty, and super fresh sandwiches. I wish I could see this as the gold standard at all locations. These two really keep it running smooth. No matter 1 person there or 10. I don't know what it takes to give someone a raise- but these two deserve one. Or at least more than just "hey nice work" Place was clean, easy to find parking spots, and well kept. read more

Jersey Mike's Subs - Sandwiches Near Me - Bothell, Washington

Okay me again. Wow I really like JM and one day would love to leave a great review cuz the sandwiches are so good but the employees either choose to not follow, read, can't read, too busy, or just dont care when it comes to the special requests. On my last two visits I asked for the hot relish but got jalapenos and then asked for rosemary parmesan bread and wanted banana bell peppers but got white bread and no peppers. Please JM give the customer what they want and pay for you're waaaaaaay better then subway. read more

I'm not a huge sub sandwich person, but have been wanting to try to find. Good sub place near me. We opted to go here and try a few subs that they are known for. We got the mikes original, which was mostly ham so it just tasted like a ham sandwich, the other was the steak sandwich, it was good but I'm not a huge fan of jalapeños and there was so much cheese it almost tasted just like a grilled cheese. Now again, it's not my favorite meal, I think I would've been way happier had I gotten a veggie sub and toasted it. It probably would've been a 4 star for me, but my husband gave the subs a 4 star. So between the two of us, I would return and get a veggie sub to try and he enjoyed his steak sub. The service was super friendly, I was actually impressed with how nice they were, because they definitely don't have to be at a fast food place. The service alone would sell me on trying another sub. Give them a raise. read more

Jersey Mike's Subs - Sandwiches Near Me - Bothell, Washington

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A much better option than Subway. Although the subs are a little more expensive and not a footlong, the sandwiches are wider so you feel like you get more for your bucks. The ingredients seem fresher too, and portions are generous. Minor gripe is I'm not a fan of the vinegar as it results in a wet sandwich, but that's just personal preference and will be easily rectified next time I order on the app. Speaking of, when we ordered on the app it said 15 mins but when we got there 10 mins later it was already waiting for us. read more

Ripoff Alert! They will not put double meat on if you order it. Double bacon = no bacon. No customer service. You can only leave voicemail. There's two people working and clearly not enough to pay attention. Multiple bad orders prior to this review. You've lost our business possibly for a long time this time. read more

My job nearby got some coupons so i brought my aunt in for 2 giant subs. They were both amazing and Isaiah our sandwich maker was very welcoming! The restaurant is clean and we will be back! Thank you! read more

MOST Jersey mikes are fast, this one is not! We ordered online AND PAID yet they're prioritizing the people in line and making all their sandwiches first and then going to online orders which is incredibly stupid you should prioritize the people have already PAID that is quite literally how every business operates. Or zig zag the person ordering who has also paid and then an online order. Also this is a chain sandwich place. I don't expect to wait 20+ minutes for a sandwich at a fast food establishment. Being a fast food place implies your food will be ready quickly. Ignoring people who have already paid is not a good business practice. I will never come back to this location. read more

The service was horrible, too many things to complain about to list. When I finally got my sandwich which we ordered with no peppers, got home and sandwich covered in peppers. Three people came in after me and left with their food before me. One sandwich and truly had the impression they were doing me a favor by selling me a sandwich. I'll find another jersey mikes, never going here again. read more

I really enjoy going to JMs. Customer service is always on point, friendly atmosphere and I really love the Big Kahuna(chicken). My husband like the Italian because it has the extra protein and my son loves the mini ham sub. I recommend the Bothell Ev. HWY location next to Safeway. read more

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Born in New Jersey and lived in Philadelphia for many years-- I've tried every single Jersey Mikes in a 30 mile radius-- that's 22 Jersey Mikes and this location is the Best Jersey Mikes in Washington State. I say this because of the Consistency of product, accuracy of order; friendliness and professionalism of staff . This is the best Jersey Mikes and I gladly drive extra miles every week just to get my favorite #8. Thankyou very much everyone for all your hard work. It is definitely noticed! read more

I absolutely have and will always love Jersey Mikes. They have the best staff, the best sandwiches allllll the time. They have a ton of seating inside and it's pretty spacious. I normally order the Turkey provolone, Mikes way with extra pickles and yellow mustard; but the Big Kahuna and Italian are also delicious. Thank you for having the best sandwiches around! read more

Jersey Mike's Subs - #7 Turkey and Provolone - Sandwiches Near Me - Bothell, Washington

Went twice and both were great experiences. Quality, customer service, everything. Everything was clean, fast as can be, and was a great first experience eating a jersey mike sub. read more

I work relatively within the area of this Jersey Mikes and order pickup throughout the app occasionally. I really liked this place in the past, and the ingredients often taste super fresh! The downside is that this place either 1.) never has my to-go order ready, even when ordering 25-30 minutes in advance or 2.) my order is always incorrect, like including tomato's when I requested them without or simply not remembering to include lettuce in my sandwhich. If you are looking for a fast sandwhich option, I would reccomend subway across the street or even the deli inside of QFC besides this location. If you really like Jersey mikes and need to satiate a craving, head down to the lynnwood location where orders are ready for pickup more often than not and have more efficient staff. read more

So much better than Subway. Not a huge fan of the "mikes way" with the vinegar stuff, but I love their options and ingredients.

Well butter my butt and call me a biscuit--why haven't I come here sooner?! My coworker offered to pick up my sandwich today for lunch on her way back to the office (I guess they have gluten free bread which is a need of hers) and after she got back, we left them and went on a walk. 40 minutes later, I was wondering what would happen with oil/vinegar on bread for that long... Other than one small piece which was a pleasant surprise, the #7 (Turkey and Provolone: minus onions and add pickles) seriously hit the spot. I'm a J. John's advocate myself but I may have changed teams after today's sandwich. Decent amount of protein and that bread- woof so good! The experience was like I had a long day and my mom sat me down and said, "girl I got you. Sit down and let me bring you a nice sandwich"...she come back then BAM: this sandwich Definitely recommend that #7! read more

Jersey Mike's Subs - ##7 Turkey and Provolone plus chips - Sandwiches Near Me - Bothell, Washington

We've given this location another couple of tries and wow has it gotten worse. If you're absolutely itching for JM's and this is the only one around then just definitely avoid lunch time. It seems like only one employee know what's going on and is micro managing everyone. They aren't efficient, never meet their online order pickup windows and if you come into the store to order, expect 30+mins. It's a sub... how could it take this long? Oh and both of our orders were completely wrong. read more

Bailey, London, and Megan were so nice and helpful. Such great customer service. They left us with a really good impression.

So fresh! Super busy but staff handles quite quickly and orderly. And so friendly! Was a TOGO order so didn't really pay attention to the ambiance but seemed super clean. read more

I typically go to the location in Mill creek and they do a good job, today it was more convenient to stop at this location on the way home. Boy do I regret my decision! I ordered a giant 43 with EXTRA chipotle mayo to keep the sandwich from being dry....did I get extra? Nope! Did I get regular chipotle mayo? Nope! Did I even get light chipotle mayo? Nope! NOT A SINGLE DROP OF CHIPOTLE MAYO ON THE ENTIRE SANDWICH! Seriously? Come on! The sandwich ended up being dryer than cardboard! Here is an idea, if your employees cant hear or register when a customer orders something like extra, light, or any other alterations then maybe they shouldn't be wearing earbuds while working... Thank you for wasting my $20, wont be coming back to this location. read more

Great customer service and the food is always good. I always online order and it's always ready by pick up time.

I had a terrible experience with your staff at the Bothell location  I order a sub with a soda cup and come to find that the soda was flat. I told them this and they just tell me the soda tank CO2 tank is out. They never told me anything about it or said they would refill or offer me a refund or exchange. Your staff refused to give me a number to call or customer service for complaints or even get a exchange, said I had to pay for a new soda bottle even though I wasted money for watered down soda at the fountain. I asked for an email or a phone and the lady that helped (young, blonde, short). Was not helpful and kinda had an attitude. I am honestly so upset because I regularly visit this place every Sunday. They wouldn't give me any refund or exchange and then only tell me the soda fountain was going to be filled after I went up to them several times. They also ignored me for a while asking for help at first. Avoid Your manager didn't even want to talk to me. They had the blonde girl relay my message to her back and forth. This happened Sunday 11:30am 6/11/2023. read more

Went for lunch today and they were very busy! It took longer than I thought it would for 2 sandwiches but the staff were friendly and obviously working hard. Sandwiches were delicious! read more

They totally messed up on our to go order - no sauce, no onions, no peppers, and enough cheese to make you gag. Tried another order with a different sandwich. Not good. Ordered extra bacon and paid for it - only two pieces on it, lettuce is wilted and hardly any on, no salt no pepper, bread was quite hard on ends like old bread, and the taste was off. Called them to no avail read more

I accidentally mobile ordered for the wrong store. The men working only offered to have me call the other store or to try and figure out a refund on the app so that I could reorder and pay again. There was no option to refund on the app and i tried to show them that. The only option left seemed to be to have to buy a whole new sandwich. So a nice sandwich near my home resulted in me having to travel 40 minutes out of my way and back to get my sandwich since they wouldn't help me and didn't offer to try and make the situation better. Just a tough luck kid sucks to be you was the feeling. Listen, I worked as a shift supervisor at Starbucks and if anyone ever messed up on a mobile order we never ever made our PAYING customers drive to the correct store. I will not be coming back because it's very clear my money to your BUSINESS doesn't seem to matter it's only each branch. Ridiculous. read more

Customer, take in consideration they will start to prepare the order once the driver arrives to the location. DoorDash and Uber driver not worth the wait, 10-20 minutes to prepare a sandwich. Answer to The owner: this is not my first order there, happens the same all the time. So, it's true for me. I know delivery drivers with the same opinion. Acknowledge the problem is part of the solution. read more

Best place ever!!! The people are great!! Always very welcoming! A place you need to experience!

Posted a bad review initially but went back and it was much better. Good bread and wasn't as ridiculously slow.

Waited 5 minutes before the manager told us it would be 10 more minutes before they would be able to take our order. Who knows how long before they would finish the order. Goodbye. read more

If there's a manager for this store they need to check on the place today. 3 teenagers running around like chickens with their heads cut off not knowing where to start. We made it out in 25-30 mins (for two sandwiches lol) ahead of two people who were there before us. It was a shitshow. read more

The employees in here don't how to multitask orders, no sense of urgency and slow. Almost hour just to order two sandwiches and they just don't try to care to go faster! The worst experience here ever! 5/1/2022 read more

Tried the wrap and ended up with ranch soup. Maybe go a little lighter on the sauce since I couldn't even hold the wrap without it slipping out of my hands. read more

Jersey Mike's Subs - Sandwiches Near Me - Bothell, Washington

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Not only is this place delicious, fast and clean but each time we have been there, Andy has provided the highest level of service! Thank you to him and his team for taking great care of us and if you haven't tried them yet, get in here and taste what a fresh sandwich should taste like! read more

Jersey Mike's Subs - Fresh Baked & Delicious! - Sandwiches Near Me - Bothell, Washington

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Got the BLT. Was just so so. They put too much vinaigrette dressing on it and so it was really sour. I still prefer jimmy johns sandwich more. read more

Jersey Mike's Subs - BLT - Sandwiches Near Me - Bothell, Washington

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The service was so incredibly rude by this manager i believe Lyndell was his name i forgot at this point white guy with long hair early saturday morning i walk in and he was chit chattin with a lady in the back it literally took a whole minute to even get acknowledged even though i was literally the only one in there and even then by the time he came up to the counter he acted like i was bothering his life not even a hello or a welcome in nothing and then i asked him if i could use a coupon which he said he was expired and he just threw it away and so i was like wait a minute that was mine could u give it back so i could show the guys why i didn't get the coupon deal and he was just like nope u aint gettin nothin back at which point i was so disgusted i just refused even having a sandwich made at all he lost the business and i think he forgets we're the customer he works for us we don't work for him and it's not even about the coupon who cares if it was give to me or not or if it was thrown away or who it belongs too what matters is the demeanor and manner in which i was treated as a customer when he was like nope you're not getting your coupon and are u gonna want a sandwich or not attitude that's where the problem lies in the manner in which u treat the customer read more

The owner told me I looked like my boyfriend's daughter. I'm 37. Then he went on to ask my boyfriend what his name was and when he told him his name the owner said he didn't like his name and would rather his name be Justin. Biggest weirdo ever! read more

The food here is as good as any other JM location. Unfortunately the employees here just don't give a f***. In my latest disappointing visit, I waited in my car for 10 minutes for a curbside pickup order. Then went inside and found it on the pickup rack. Confronted the 2 people behind the counter ( in admittedly unfriendly way) and was sarcastically told "have a good night." Business as usual for this store. read more

Come on , Jersey Mike's! I understand it's super important to have order pick up, Uber Eats and Door Dash but when did it become more important than the customer in front of you? Each of the 4 employees were working as fast as they could with lots and lots of sandwiches with long order receipts as they were making them. Probably 30 order bags waiting to be picked up. Delivery drivers blocking the cash register. Was picking up a salad for my daughter on her lunch break, two customers in line in front of me ordered two sandwiches. I was there for 25 minutes as they made more pick up orders than I could count. Again I understand I could have ordered online also but didn't think the wait would be so long to go in person. Super disappointed. read more

I got the chicken philly cheese sandwich, my dad got the big kahuna, and my husband got the chipotle philly cheese. All were delicious! Perfect lunch on a rainy day. My girls got the kids meals and they actually ate their sandwiches (both picky eaters). Great service and very clean! read more

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The Bothell location really struggles to get your order out in time. The last 2 times I ordered via the app they had not started my order and didn't start making it until I walked up through the (empty) line for in-person orders. So what should have been quick pickups turned into an almost 30 minute wait. I do enjoy their cheesesteaks and think the quality of their sandwiches is superior to Subway or Jimmy's. However I can't recommend a 'fast' food establishment where it takes so long to get the order you place in advance that you can't pick it up & eat during an hour long lunch break. read more

Let's all just admit that Dutch Bros has some pretty phenomenal customer service, right? Well, this evening I finally met its match! When I walked into this Jersey Mike's, the young lady behind the counter, (who I later found out that her name is Preslei), was helping a customer who was obviously a regular. Preslei was very attentive as this gentleman was trying to decide if he was going to try something different than his norm. It was impressive that she cares enough to remember what his regular order is. The banter between them was friendly and fun. what a great experience to witness. I'm not a regular because I don't live close, but I was treated as if I was. The store was clean, my bread was fresh, my sandwich was made to perfection AND beyond excellent customer service. Way to go Jersey Mike's. And thank you Preslei. read more