I had the most amazing & incredible service provided by Vanessa from Jersey Mike's Subs... Vanessa provided "White Glove Treatment", everything i requested was delivered & as always Vanessa makes it alright for her customers... "no worries i got you"...thank you & kudos to you Vanessa... "SIMPLY THE BEST". read more

Jersey Mike's is always a good idea. I think that when it comes to chain sandwich shops, this place is a good bet. Serving up freshly sliced deli meat and cheese on fresh bread, I've always enjoyed how they make their sandwiches. So when I was out and about running errands and grabbing lunch for my partner and I, Jersey Mike's seemed like a good idea for us both. When I first arrived there were no other customers but by the time I made up my mind on what I wanted, there were 4 other customers who swooped in. There were 3 employees in the shop, one working the hot sandwiches, another focused on the toppings + register, and another starting the orders off and slicing the meat/cheese. A good assembly line in action! They were really on the move and handling everyone's orders with ease. I decided to go with the Jersey Shore special for myself on rosemary and got my bf a chicken chipotle. Seemed like a smooth, straight-forward process per usual. And a good one at that! Once our orders were up, I headed home and we opened our sandwiches. My boyfriends was perfect, mine was beautiful and stacked to the brim, but dry. :( Apparently the toppings employee missed me requesting my sub to be done "Mike's Way" which includes mayo, mustard, dressing, all that, as I was checking on the hot sandwich. I'm a saucy girl, I like some kind of oil or dressing on any sandwich I have so this bummed me out. Especially because my bf was enjoying his sandwich so much, like, how rude lol. I added my own toppings since I had them in the fridge but it didn't hit the same - still tasty of course, but I missed that flavor. Things happen! I'll be back and I'll be sure to watch closer as I could have avoided this myself. read more

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This was my first time at a Jersey Mikes and wanted to try it because so many others have raved about it. Well none of the workers spoke to me and then the lady finally stopped talking to another worker in Spanish and decided to acknowledge me. Also she was coughing ALOT. The location was not hard to find, the dad which was ok very pricy for just a sandwich. I would suggest to not go to this location. read more

Jersey Mike's Subs - Sandwiches Near Me - Atlanta, Georgia

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Been here many times over the years and I have never had problems. Employees have come and gone, but the quality has remained consistent.

For many years this location was my go to for business catering and personal dining. Unfortunately, since the change in ownership or management, my experiences have declined significantly. After experiencing multiple unresolved issues, I feel compelled to speak up. Sadly there have been Instances of rudeness and unprofessional behavior from staff. I have many valid concerns related to: * Food handling practices, placing contaminating food items and returning them to fresh bins, and food with contaminated gloves. * Poor order fulfillment of catering orders for my corporation--including incorrect orders, missed deadlines, and unmarked sandwiches. *Lack of communication and accountability when orders are delayed or mishandled. Despite having my contact information, I was not contacted or informed of issues on multiple occasions. This location does not live up the Jersey Mike's reputation. I have visited many locations in and out of state. I will refer my company to other locations for catering needs. read more

This was by far my worst experience at a Jersey Mike's. They are franchised so I won't hold it against the brand but you should really get your governance folks out there. Let's begin with "it smells unclean" Moving to the order, I ordered the Big Kahuna, reg size combo. It was made to order but yet when I opened the sandwich the bread was soaked with grease, completely soggy. The messiness of it just irritated me to my core. The pregnant lady who made the sandwich literally just slapped it together and had the audacity to go back and forth with the supervisor when i asked for it to be remade. This location didn't deserve the $16 I paid. This was my first and last time. Not to mentioned there was no one there authorized to give me a refund so I could move on with my life. Wednesday, December 11, 2024 read more

Really wish I could do 0/5 stars. I came in on my birthday to cash in my free sub. Looking back I should have done this another day because I never had an issue at Jersey Mikes and their customer service. So i figured they might be able to help me out. I was having issues with my app, I didn't get the free sub email from Jersey Mikes, and didn't get a coupons on my app either. Before ordering I explained the situation and the person said that it would be okay and that I could still get my free sub. I was happy because I wasn't sure what was going with the app and I was more that happy to so my ID to show that it was my birthday. I get to the register and explain the situation. The person at register then yelled to call "them". So I go outside to figure out who to call on the app. There's literally no call feature. So they get another customer to bring me back inside. They ask if I called, I explain that there is no one to call. I showed them the app again. They then tell me they need the QR code, and I explain that I didn't have it. They then tell me that my sub is done and I need to pay for it. Honestly if I would have known that this was going to happened I would have just gone about my business. But it was the miscommunication, and negativity. They were just so rude about the whole thing. Also I'm not sure what was going on but everyone was yelling at each other in the back with customers present. This experience just made me so uncomfortable. I will not be coming back. read more

Customer Service: 3 stars: i wasnt acknowledged 4.29.19 around 4pm something but i wasnt ignored when i stood in line if that makes sense. Price point: 3 stars: the giant sub should not be $14 im sorry... thats just too damn much and had a baldinos been closer i wouldve went there. A mini sandwich is $6 and its not even 1/2 a footlong. Cleanliness: 2 stars: i didnt like how the sandwich maker on duty used the rag she wiped the counter down with to clean the knife. I didnt like how she handling matters in the back and came to put toppings on the dude in front me of sandwich. Had i not told her to change her gloves she probably wouldnt have. Overall: i was in the area and needed something to eat to take my meds with. Decent location, i may come back if im in the area but i wouldnt come out of my way to go here. read more

Jersey Mike's Subs - Making sandwiches - Sandwiches Near Me - Atlanta, Georgia

"I'd like the number two, Mike's Way, please." And that's almost as long as it took to get my sandwich ordered, prepared and wrapped up. One of the great things about Jersey Mike's is that they slice the meat to order. There isn't a stack of meat separated by little bits of paper that the "sandwich artist" stuffs onto your bread. What's wrong with fresh? NUTTIN! It's a simple concept. There aren't eighteen different kinds of bread and cheese to choose from. They don't have a buffet line of veggies to add to them. Why is that needed when what they do have - lettuce, tomato, onions, hot peppers, pickles and olives - is plenty good? Oddly, my receipt says "20 ounce bottle of water" when the bottle was actually only a 16. Oh, well. read more

Jersey Mike's Subs - Front of Jersey Mike's - Sandwiches Near Me - Atlanta, Georgia

At least three of my friends worked at a Jersey Mike's in high school. I hadn't eaten at one since then (12+ years ago), until now. I stopped by this Jersey Mike's for lunch on a weekday around 12:45pm. The place was buzzing with people. Barely a seat was open and the atmosphere was a bit hectic as the workers were busy trying to fill orders as fast as possible. After 1:00pm, the traffic died down significantly. There are several office parks nearby (e.g. Wildwood) so this place gets a lot business from office workers. Jersey Mike's is an underrated sub chain IMO. Jersey-style subs are my favorite because they tend to be the tastiest. Baldino's, which also makes great subs, is the only other sandwich shop I know of in Atlanta that makes these. The subs typically include shredded lettuce, tomato, onion, oil, vinegar, and other seasonings (here they call it's "Mike's Way") which really add a lot of flavor to the sandwich. Expect to spend about $6-7 for a regular size sandwich (half a roll of bread -- almost as filling as a Subway footlong) and $10+ for a giant size sandwich (one entire roll of bread). Breads are baked fresh on-site daily and meats are sliced-to-order, something you won't find at most other chains. Jersey Mike's menu can be confusing if you don't know what the numbers next to each of the sandwiches mean. The numbers aren't sequential. I was told by a former employee that each number represents the order in which each sandwich "recipe" was released. So the #56 Big Kahuna Cheesesteak must be the 56th sandwich released by the company. They have cold sandwiches, hot sandwiches, and wraps. You can get any wrap as a sandwich and you can get any sandwich as a salad, i.e. no bread. They call it "Sub in a Tub." I tried two of the restaurant's most popular items, both hot sandwiches on wheat bread: #43 Chipotle Cheese Steak and the Buffalo Chicken sandwich (wrap converted in sandwich). They were quite good. The Chipotle Cheese Steak is Jersey Mike's regular Philly cheese steak with added chipotle mayo. The mayo stood out, rich and flavorful. The Buffalo Chicken sandwich came with a side of ranch dressing, which was great for dipping the sandwich into. Both sandwiches come with a lot of sauce, so be careful while eating. I really liked the bread, which was warm and soft. The staff did a nice job handling the lunch rush as sandwiches were prepared swiftly. Friendly service and 100 restaurant inspection score too. read more

Jersey Mike's Subs - Regular size Chipotle Cheese Steak. - Sandwiches Near Me - Atlanta, Georgia

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I decided to go grab some lunch from Jersey Mike's since I had to stop by the CVS Pharmacy and it was a few doors down. I have been to this location a few times before so this wasn't anything new for me. Jersey Mikes is located in a shopping center with other restaurants and a dry cleaners. During the lunch hour the parking lot is always full and it can be hard to find a parking spot. The parking spots are also tight so you have to maneuver your car carefully getting in and out. Usually when I go here, there is a long line to order and pay and the wait can be kind of long. I was so surprised when I walked in and there wasn't a line at all. I actually walked right up and placed my order. I ordered the regular #8 Club Sub which comes with turkey, ham, provolone, applewood smoked bacon and mayo and I tried out their new Rosemary Parmesan Bread. Once I placed my order with the guy who slices the meat I then told the sandwich maker what I wanted on my sub. Every time I come here the sandwich maker has a stank ass attitude like she doesn't want to be there and everyone is getting on her nerves. No matter how nice you are to her she has the attitude. So I told her that I wanted my sandwich Mike's Way (Onions, Lettuce, Tomatoes, Vinegar, Oil & Spices with honey mustard added). I then check out at the register and the cashier is acting very rushed almost like she's uncomfortable. She usually makes the the hot subs so I guess she was moving onto becoming a cashier. Once I finally sit down to enjoy my sub, I take a bite and realize that there isn't any bacon on my CLUB SUB!!! I was back at work and didn't have time to go back there to let them know that the bacon wasn't on there. So I basically had a ham and turkey sub. Smh! The new Rosemary Parmesan Bread was okay. There wasn't anything that stood out about it and in my opinion, Subway's Parmesan bread is better. I get coupons from here often, but after the bad experiences I've been having, I think I'm going to put them at the bottom of my list of lunch options! read more

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My god this is the worst Jersey Mikes I've been to. I gave them a second chance a minute ago and that about did it. Bread/meat was cold coming off the grill? Cmon that's embarrassing. Shouldn't have to come home and put my order in the oven to heat it up. As far as the workers go, the lady that took my order wasn't even aware of the menu, I asked for a Chipotle Cheesesteak (43) and got a chipotle chicken cheesesteak. If I wanted that, I'd ask for it. Please someone recommend a jersey mikes around here worth a damn, cause I can't seem to find any. Not a big deal cause it's also just Atlanta, but this place smelled like someone hadn't unclogged the toilet in a few days. read more

Jersey Mike's Subs - Sandwiches Near Me - Atlanta, Georgia

The extra star is for the nice ladies here. They are CLEARLY overworked. Shut off the stupid mobile order machine because I had to stand in like for 30 minutes because mobile orders kept coming and in and in and in. There was a long line, everyone was upset, and the staff was doing their best. Worst of all, clearly the owner or manager wasn't there. If you own a restaurant that's this understaffed every time I come, you should be there until you solve the staffing issue (or turn off the dang mobile order machine) . I will come back in a month and see if it's better but if not I'm not coming back and I recommend others don't either. The management should be ashamed. read more

The guys that work here are awesome and always very friendly and attentive! Foods always good here too and cookies fresh as ever!!! read more

Jersey Mike's Subs - Sandwiches Near Me - Atlanta, Georgia

John, the manager did a fantastic job preparing my catering order for a boyscout project. The sandwiches were hearty and the boys dined sufficiently"jersey-style"! He even came in two hours early to have the order ready for pick up before the store opened, and he threw in extra chips. I lived in Point Pleasant for 10 years and was a regular at the original location and His prep felt and tasted like home. I can't speak highly enough about his professionalism and going the extra mile to please! Thank you John! We'll be back real soon! read more

This is one of the faster and friendlier Jersey Mike's that I have had the pleasure to visit. Everything I've been in here I'm greeted walking through the door and my order is taken right away, and next thing I know I'm walking out with my sandwich. Food here is good and on par with other Jersey Mike's, but the service here makes it an A list store. read more

I was literally shocked to see the lady sweeping the floor when I entered to order a sandwich and then put the broom and dustpan in the back and come right out and grab a pair of gloves to take my order. In the middle of a pandemic you would sweep and pick up trash then grab gloves to make a sandwich without washing your hands? That's unacceptable and unsanitary. I left immediately and I will not be patronizing that location again. I'm very disappointed in her actions and the manager that was there dropping off hats and uniform shirts that witnessed her sweeping and did not say a word to myself or the other patrons waiting to be assisted (not even a hello or we will be right with you). read more

Got the veggie wrap but on white bread and it was delicious. Quintin and John are the kind of people that keep the place open, they are extremely friendly and helpful. The insides were slightly dirty, smelled funny and the wall was chipping. Definitely eat here because they are great people but get it to go. read more

When this girl is hungry all she can think about is Jersey Mike's subs we drove across town just so she can have her jersey mike!!! read more

Jersey Mike's Subs - Sandwiches Near Me - Atlanta, Georgia

The best sandwich place around. Their service is fast and the food is fresh. The owner or manager is usually on site and a such a nice man. Easy parking and usually no wait at all. Way better than the competition including Jimmy John's. Jersey Mikes doesn't skip on the meats either. All in all a great place for a sandwich. read more

I usually get food from here because it's one of the best sub places. But today it was terrible.. for starters they asked me what sandwich and bread type and walked away. I wanted my bread toasted and I wanted to add lettuce and tomato to my #16 but wasn't asked. When I did say hey can you toast my bread he said "oh I put it in the thing already" when I finally got it it was so soggy and disgusting that's why I asked for it to be toasted in the first place. I won't go back to that location again. Smh. read more

I came upon a very rude manager/ owner! I ordered the BBQ roast beef sandwich and requested the sauce on the side. The price on the menu for this "special" was 6.95 reg size. Now, the PLAIN roast beef on menu was posted at 7.45. So when I get to the register he rang me up at the higher price and when I complained he said they didn't have that sandwhich. Meanwhile the young lady walks up with my sandwich and cup of sauce on the side. His response: I was trying to make him GIVE me the food free?? WTH. I took a picture so he can't dare dispute...see for yourself. read more

Jersey Mike's Subs - Apparently they don't honor the posted prices... - Sandwiches Near Me - Atlanta, Georgia

Since I happened to be hungry on that side of town, I stopped in for my favorite...#43. It was a little skimpy on the meat which tells you not all Jersey Mike's are the same. They seemed a little unorganized, so I'm happy they weren't too busy when I came in. This was the first time I felt I over paid for a sandwich. read more

Jersey Mike's Subs - Sandwiches Near Me - Atlanta, Georgia

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4 for parking - can get a little busy during lunch hours 3.5 for seating/space. It's not THAT tiny, but definitely don't bring a big lunch crowd with you 4 for the speedy service. The folks who work here really try their best to get everyone's orders. Why a 3 star rating... The past few times I've been here, I ordered the meatball sub. Just b/c it's quick and easy. And... because I like that kind of sauce in general. The way your sub is handled really depends on who makes it. The first few times I had some people who can't get the concept of 'adding extra' stuff to my sub even though it's a hot sub. I just asked for pickles, jalapenos, and onions. At least twice when I opened my sub back at my office, I saw nothing in there OR the extra stuff was bare. As in - only 2 of each items were there. :( The last few times the other guys (new I assume?) were able to add my extra stuff, but added WAY too much cheese when I asked for less. I can't win. :( read more

Like Jersey Mikes, just not this location. Their portions are extremely small. When i order a $10 sandwich i want more than 3 thin slices of meat. Been there several times before i stopped going. I was tired of being completely disappointed everytime i finished a sandwich from here. Even brought it up to what appeared to be the manager, who responded with "this is the way all JM make the sandwiches..." I've been to other JM locations and this is not true. It's the way this location practices. Save your money and frustration. read more

This place is horrible. Placed an order online and it says to skip the line and go directly to the cashier to grab your order. Well, we did, and the workers still made us wait until the WHOLE LINE was finished to even start our order! They were not nice about it at all. Then, they got the order WRONG!!HOW???!! It's written down exactly how we ordered it- right in front of you! I don't know what it would take to make me try this location again, but I will definitely be sharing my experience if anyone suggests this place! read more

Don't even think about ordering on-line to this place. First, they will claim they never got it. Second, they will not then move you up in line even when presented with your ticket order. Third, they will still hit your credit card even though they gave you nothing. Fourth, they NEVER, EVER answer their phone. I suppose their sandwiches may be the same as at other locations but I will never know. read more

Just left from my first visit to this location. Bread was dry and drink station was sticky & needed to be cleaned.

I don't think I've frequented a restaurant more often in a 3 month time span than THIS specific Jersey Mike's. The staff here has to handle some of the craziest lunch rushes I've ever seen with the office parks nearby. And even on a day or two when the CC machine was down, they still kept customers moving and satisfied. This may start sounding cheesy, but I think the folks here have really good teamwork. I haven't seen them change staff at all so everyone who works here definitely already knows what they're doing. I will definitely miss them when we leave Atlanta at the end of the summer! read more

I asked for a club with bacon. And when I got home there was no bacon on it they are very unorganized this is the third time I've been in this place only two people there and the manager really needs to be there to get his employees straighten out read more

Received excellent customer service at this location this past Saturday night. My Italian sub was delicious as usual, and the sandwich maker, John, did a great job at building the perfect sub. I will definitely be back more frequently! read more

The people working did not speak any English and provided horrible customer service. Will not be returning to this location.

This place is a hot mess. The last 3 months have been the worst. I was 4th in line and it took 20 minutes to get a sandwich. An actual manager would be a good first step. There are two employees that have been there for years and they are GREAT, everyone else just seem lost. I hope something changes at this location soon or I'll have to find another sandwich shop. Please fix your service problems. read more

Ordered the veggie. I like the veggie from Jimmy Johns and assumed this would be similar in taste and value. Basically the Jersey Mike veggie sandwich is lettuce, tomatoes, and cheese with options to add onions and/or pickles. The bread is much harder than Jimmy John's French bread. So more expensive for less. And the service isn't great either. I'd personally wouldn't come back here. read more

Hero shop that I come to every Saturday that reminds be a bit of home (jersey). The manager here is pure class! read more

I pulled in the parking lot at 8:48 it is definitely not 9pm yet and it's closed....extremely disappointed! Why say that your open until 9 if your not going to stay open until 9, someone else also tried to get in so you lost 2 people's business. read more

Jersey Mike's Subs - Sandwiches Near Me - Atlanta, Georgia

Love Jersey Mikes. Owner and staff are always nice. Lunchtime there is a line but they get you in and out quick. They aren't cheap on the toppings like other spots. read more

I was craving a sub this past weekend, and I chose to give my business to Jersey Mike's. It was a good decision. While it was nothing special, it was a very solid choice. The friendly staff made the experience that much better. I will visit here again. read more

Fast service and comfortable environment. Owner is very hands on and cares about your well being and appreciates your business. I love to see and support this type of entrepreneurship. read more

These guys are awesome! They are the only restaurant in the area that stayed open all night long during the snow storm. We went in the following day (still being the only restaurant open) and the owner and one other employee had been there working for almost 30 hours straight. They are great people who care about their community (which is rare to find these days) and I am now a lifelong customer after what they did. The food is on par with any other JM, which is great! read more