The new location is awesome! Love this trendy environment and all the people in it. The opticians…read moreare so helpful and know their stuff! Can't wait to get my next pair of glasses here!

Great selection of frames and the service in getting them put together for me correctly was…read moreawesome. They went out of their way to make them perfect!

I've been coming here since 2006. The business has expanded since then, and so has the quality of…read morecare at VEC. Dr. Hale, Dr. Arthurs, and Dr. Nohad have been instrumental to the health and well-being of my eyes. They have always been kind, informative, and steered me in the right direction. The assistants have also been wonderful. During my last visit (which was because my glasses broke irreparably), Ann Marie helped me choose a new pair of glasses that looked great on me (and I hadn't considered at first). She also found a pair of glasses that my current lenses could fit in to, so I'd have a pair of glasses to wear while I waited a few weeks for my new pair to be made. This was so helpful and consider, especially for someone with a complicated and difficult prescription like mine. I always appreciate the level of care and courtesy from everyone at Valley Eye Care, from the office assistants to the doctors. They're why I've never visited another eye specialist in Corvallis. Highly recommend.

Horrible lack of accountability by front desk staff stating they took my insurance, only to arrive…read moreand be told otherwise. Denied my appointment (not able to pay cash) and consequently crucial medical care. Shame on you Valley Eye Care, do better. if I could give zero stars I would.

I'm very happy with the service I received at Pacific Optical. Dr. Fujisaki is amazing. She wasn't…read moreinterested at all in how much money I was spending, she only cared about how well I could see. I ended up only needing reading glasses and she readily told me I was one of the lucky ones who could just pick up a pair or two at the store without a prescription. Instead, I purchased my reading glasses there because they have such a great selection. They were ready in less than a week, though I wouldn't count on that with more difficult prescriptions. 10/10 would recommend!

Pacific Optical. Dr. Fujisaki is amazing ! I have been going to Pacific Optical for several years…read morenow never disappointed! My glasses are always on point. if you're looking for a good optometrist this would be your place.

I had a great experience at eye to eye clinic last month. I knew I needed to check my vision, but I…read morewas pretty obviously uncomfortable and the workers could see that and really helped me calm down. First, we did an initial eye exam. Then, we took did a more extensive test to really hone in on my prescription. This was honestly shocking to see the difference I could have with glasses vs no glasses. Once we had the prescription, I tried on about half of the samples and felt terrible but the staff was very kind and said this happens often. Once I picked out my favorite, I was told they would be ready in about a week. I got a call 3 days later that they had arrived and I love them!! They're also taking a lot of great COVID precautions and wiped down each pair of sample glasses I touched. Overall a really great experience.

Super friendly and full service eye care with a great selection of frames. Convenient location too!read more

Best eye exam ever! * No long wait, exam started 2 minutes…read moreafter I arrived. * Quick and efficient pre-exam with all of the technological scanners, neat rotating setup. * Spacious and comfortable eye exam room (6 times larger space than the exam room at my previous place at Costco). * Thorough exam with Dr. Beisiegel and went the extra mile to and took plenty of time to explain some details about my retina scans that I wanted explained. * A huge selection of frames, without any high-pressure sales people.

My new patient appt was made by my insurance. I didnt make. I looked up the address of the…read morebusiness and saw they are on Century Drive so I drive there and am early. The receptionist said your appt is for our 3rd street location and they have a 5 minute late gap to accept patient. I arrived 6 minutes late. I noticed there signage says VISION CENTER. I never would have guessed it is the same business as the other location. When I arrived, the receptionist asked do you have your paperwork? No, I never received any. She said sInce theres no paperwork then we'll need to reschedule. At that point I left stating I'd find some other doctor in Corvallis to have an exam with. This is extremely poor practice and they lost a customer who would have purchased "several" pair of glasses from them at this appt, not just one. Also, they need to actually SEND paperwork or let people know it's required so they can pick it up in advance. If you use them be certain you can only be 5 minutes late after rushing over from the other location which is actually called Eyecare Associates. Poor practice!

I've been a patient of Spectacle now for 4 years. Initially post COVID, I was looking for a place…read morein my neighborhood for my eye care, since I had moved to Portland just before the pandemic and I was overdue for an eye examination. I had special needs since in the past I had surgery on a torn retina. I scheduled an appointment with Doctor Tran and I was so happy I did. She's amazing and has a great bedside manner. She immediately puts you at ease and explains everything, answers any questions and is extremely supportive and thoughtful. I can't recommend her enough. The staff there is also great, they are up to date on all the latest information and can run all the tests needed for your eye health. They easily worked with my insurance and it's quick and easy to set up an appointment. I highly recommend them and I will continue to be a patient.

Understanding and patient finding the right frame in least amount of time. Processing insurance…read moresmooth.

My youngest daughter recommended me to Dr. Nguyen & I couldn't be happier! If there is another…read moreclinic out there that compares to Kevin and the Dr. I don't know where it is!! From the moment I walked in the door, I felt such a welcoming and feeling of ease. Both gentlemen are forthright, honest, pleasant to the nth degree, yet also true professionals. I am blind in one eye due to past surgery for retinal detachment, and Dr. Nguyen's main concern was preserving the best possible vision for my good eye.There were some concerns regarding that eye and Dr. has had me in on several different occasions to check that eye pressure, with no extra charge beyond the initial consult. Also, his detail in explaining everything & answering my questions fully were perfect, very kind and forthright. I ordered new glasses (which were needed), I was under no pressure at all and got solid advice from both as I tried on different frames. They sent me a postcard when the glasses came in and I couldn't be happier with them. ANYone thinking of looking for a new eye Dr. should definitely look no further that Dr. Nguyen and Gresham Eye Care. They are the best!

First of all, Dr. Nguyen is incredibly knowledge and provides very clear, concise, and…read moreunderstandable explanations for diagnoses. He also spent an extra 5 minutes at the end of my appointment explaining how my insurance covers contacts vs. glasses and what the pricing difference would be. I initially planned on getting contacts, but he walked me through the EXACT cost for the lenses I would need without insurance coverage (almost $1000) AND told me how I can find cheaper contact prices to pay for out of pocket. Also, Kevin in the front office is an absolute delight! He helped me find good frames and provided very helpful and honest feedback in a professional manner while looking for a frame that would fit my face well. They provide reminder texts before appointments, are open on Saturdays, and are so incredibly kind and professional! Will never go to a different optometry office again!

It's the people. I recently visited Blink for an exam and ended up buying a pair of glasses and…read morecontacts. The doctor was amazing and helped make me aware of the miracle that is multi-focal contacts. For a long time I've been unable to have a full range of vision with previous contacts, so this was very welcome information. He took the time to patiently explain how it worked and answered all my questions. I purchased a pair of frames they had from a local area business, Shwood, who has a great selection of natural looking, wood frames. I paid and began my standard two week wait for the glasses. Then things took a turn. I learned that the high index lenses I bought would be indefinitely delayed and they tried to help by suggesting a slightly different product that would even be less expensive. I ended up learning that even those would not be done in time for a very important out of town trip and I began to get very frustrated and voiced my frustration with the staff who called. Even though my frustration showed through, the staff stayed calm and professional, and tried to do what they could to mitigate the impact and explained the delay was due to a wide-spread supply issue. I realized it had something to do with the shipping bottleneck that has been in the news recently (Hormuz) and it really was out of their hands. I could tell they tried everything they could to still meet the initial deadline. It's not how I wanted things to go, and it would have been great if I received my order on time. But that's just how things go sometimes. Upon reflection, the important thing to me was the people you had at your side when things DID go wrong. And I found that they were as professional, courteous and conciliatory as you would want in that situation. They really wanted to do what they could to help. So even though the experience didn't turn out perfect, I feel it was 'the people' who wanted to do what they could in an imperfect situation that makes a place worth your patronage. I hope if you give them a try, you'll find the same. Thanks!

No "five star review" from me. And I'll never go back. The selection is pretty good (but let's…read moreface it, if you find frames you like, just go online to buy them a lot cheaper). The service is civil and they take time when it's clear you're going to be dropping serious money. But, after dropping over 400 dollars on lenses (I brought my own frames to them, but read on about that) and I asked for a box to put my new glasses in, they said "Ten dollars". Really? After all the dough I just spent? It left a bitter taste in my mouth and I probably won't go back because of that petty gesture. Ironically, the frames were purchased FROM THEM two years earlier for a few hundred bucks. Not a good way to end what was a good experience. There are too many other choices in town. Good bye, Blink. You lost me.

The customer service is top tier. I will definitely come back and highly recommend River City…read moreEyecare.

My family has been a client of this optometry for about 3 years. The experience has always been…read moregreat: eye exams were quick and informative, front desk employees were always helpful and attentive. However this year's annual visit was anything but. It may be due to the change of ownership (I believe it happened either late last year or this year), but my experience with the front desk employee (Sam) was not great. Per usual, the exam was quick, the new doctor was nice and informative, and the other front desk employee (male with glasses) was extremely attentive and helpful. The issue came about a few days after my exam when I decided to use my annual frame allowance for sunglasses (I've had LASIK correction for a few years now). I called the office, Sam answered and I explained what I wanted to do - I've been utilizing this allowance for years. Sam looked up my insurance and asked if it was for prescription glasses. I said, "no, non-prescription". She then quickly told me that I couldn't use my insurance allowance for that purpose. I asked if the insurance had changed in the last year because I've been doing this for years. She said no, it's always been like that and that there's nothing they could do. After letting her know to double check the clauses of the allowance, she checked and noticed that clients with lasik procedures are allowed to use their insurance for sunglasses. She didn't apologize for initially providing me with incorrect information, she just went on and asked what frames I wanted. I told her the model and she noted they don't carry those. I thought I had gotten the same brand from them the year before and said "but I got them last year from you". Quicker than lighting she had already pulled up my prior orders to correct me: no I had not ordered that brand with them! She seemed annoyed that I was even asking. She proceeded to tell me that if I wanted that brand I would have to go elsewhere and referred me to a competitor. She didn't give me options to go online and use a prescription to order them myself, or anything else. I asked for my prescriptions (mine and my husband's) and headed to their competitor. Blessing in disguise - the front desk employee at this new place was a delight, the optician helped us get the sunglasses we needed without much hassle and we proceeded to schedule our 2026 annual eye check with them. This experience may not be representative of the entire practice, but it shows you that customer retention is just about being nice and patient with your clients.

I was in town for 2 days for business and bent my glasses frame. Eyes on Broadway truly saved me by…read moregetting me in quickly and carefully repairing my frames! Wish they had a store where I live!

I've came in here multiple times and there is a guy who works here who is extremely rude with…read morehorrible customer service. The shop also increases their pricing above the suggested retail price from the brands they carry. A quick google search on some of their product and they out price most of the market due to their high markups.