My "three week" project to install a sink, vanity and new cabinet door turned into a three and a…read morehalf month project! I do not recommend this company. Their lack of communications is unbelievable! Messages are NEVER returned in a timely manner, sometimes never returned! They messed up my walls, which thankfully I had more product so I could fix them. They broke the trim on my door and pushed it together and left it like that, so the wood is cracked! Who does that and just leaves it? The first time they installed the doors, they put them into the door jamb, so you could not open the doors all of the way! It took four days to install a vanity, a vanity top and change two cabinet doors. I have a six car driveway, they parked on the edge of driveway and put ruts in my yard! Save yourself some heartache and frustration and stay away from this company.

Overall, we are satisfied with our master bath remodel done by KML Remodeling, but it took twice as…read morelong as it should have because of incorrect materials delivered and inadequate project management. We had to make concessions on things that were wrongly ordered and there were a few plumbing mistakes which required rework, causing the project to take twice as long as it should have. The carpentry work was exceptional, though, with attention to detail and solid workmanship, resulting in an overall successful project. But, the general supervision and communication from the project manager were dreadful and caused a very stressful experience. As other reviewers have said, messages were rarely responded to and it required me to frequently follow up just to know what was going on with the project, and who and when someone was coming. When the project manager did show up on site, which was rare, he just walked in and went straight to the subcontractor, without barely a hello to us. It's really a shame because a well done job should not be so exhausting and frustrating for the customer. As long as they use the same carpenter, I would recommend them, but I suggest making it very clear at contract signing what you expect and lay out clear rules of engagement and communication expectations. I'm updating my review rating from a 3 to a 4 because the owner, Karen, sincerely listened to our concerns and we feel that she will make the necessary adjustments so that future customers have a more pleasant experience. As previously noted, the workmanship of the main construction components are top notch and had the project manager not made the job so painful, we wouldn't hesitate to use them again.

The initial email communication went well hence the 2 stars however after asking the important…read morequestions of potentially hiring him, he started getting offensive after giving him feedback after telling me I'm a scammer? Why would someone say that to a potential customer? And if you pass on the job fine but don't lie and say you only take referrals?!? If he wanted to discuss over the phone I had no issues with that but he didn't ask. Look, I ask the same questions to all our new handyman for a job and this made me feel disturbed and if Yelp is a bad platform for him to use then why post your business here? That doesn't make sense to me. I wanted to give him the benefit of the doubt after his yelp review. I believe in second chances. It's important to me of customer service, this experience wasn't so I'll take my business elsewhere and pay someone else who wants my money.

I hired Rob to repair a rotted window frame. He was prompt, friendly, professional, and openly…read morecommunicated with me throughout the process. His pricing was highly competitive, and his work was impeccable; I will be calling him in the future when I need more work done.

This company is the very best for any of your home improvement needs. Chris, Gary and crew are…read moreabsolute professionals and do the job right. Last year I needed a bathroom to be made accessible for my husband and it turned out beautifully! This year I hired them to hang my kitchen cabinets and install vanities for a home improvement project I am working on. This company is fair and trustworthy. I will always use them when I need anything more to be done in this house, thanks guys!

Extremely Professional Family Owned & Operated General Contractor in StL Metro Area! Mike runs a…read moreWorld-Class Operation! If you have any problems or questions about your jobs, then Heather usually answers them within 24-48 hours. Middendorf & Reuss can handle ALL jobs Large & Small ... I've personally witnessed 2 of their jobs that ranged from Fire Restoration Rebuild on a home that was over 80% destroyed to a Complete Home Build in Freeburg, IL!

Wow these guys were outstanding! Great communication, easy going problem solvers and wonderful…read morecraftsman. I did a $50k renovation of my 1908 victorian and these guys showed up at 7:30 every morning and worked steadily all day. All of their craftsmen had great attitudes, were friendly and hard workers. Nathan the Project Manager returned calls quickly and was available via text and email. Kept the project on time and finished in six weeks. My favorite was Greg who worked on site everyday and was able to troubleshoot any problem we had. Nothing ruffled him and he always said "we will figure it out". Gave me a great deal of relief and confidence that the project would be done right. Really was well organized and did top notch work. A gem!

From the owner: Call now for free in person home estimate. Kitchen…read moreRemodeling, Bath Remodeling, Home Additions, and more.

Leroy Roider and Dallas are top notch guys with attention to detail and integrity. We started…read morewith an all white never touched plaster almost 10 years old with wood trim and wood cabinets to everything painted but the floor. We had several issues and other work done during the paint job and they recommended a local plasterer that was excellent and worked in their timeframe and also went above and beyond by letting other contractors in during the day and working around some schedules. The care taken on details such on removing hardware, sanding, replacing a light bulb In a vaulted ceiling during the paint process is one of many things that pushes this review so high. The job took about 2 weeks but it was finished as planned with everything exceeding our expectations. I would very highly recommend this small local business not only in Monroe County but the St Louis area.

From the owner: Interior specialty and faux finishesread more

Not a hard bid as led to believe, but in reality, a cost…read moreplus contract. Watch every penny, every "add-on", nothing verbal-get everything in writing, demand subcontractor receipts with all pay applications. Shady & nothing seems to be his fault.

Fruth did not return my call. It has been a week. Not a trustworthy way to do businessread more

Jay brown built our home and we could not be happier! He does great quality work. It's nice having…read morea solid home that is going to last for a very long time. thank you Jay!!!!

I am extremely happy with Jay and his team! This was our first time building, and he helped with…read moreeverything from working with the bank for financing to vendors. He made intelligent suggestions and his team made my beautiful dream home a reality!