Wonderful hospitality and excellent service. Delicious food…read moreand drinks. Our hostess was a lovely woman but then the gentleman took over O'Neil L he made our drinks so well and delicious. He kept coming around and checking on us to make sure we was satisfied and didn't need anything. Love the hospitality and the food. The oxtail Mac and cheese was 10/10. I also enjoyed my sweet chili wings. The oxtail taco 6/10 The shrimp rasta pasta 10/10. Drinks we had the happy hour flavored margarita 100/10 thank you to the amazing bartender O'Neil L and our outstanding hostess I didn't get her name but she had such a welcoming positive attitude. Very clean. Small relaxing lounge

Food,drinks and atmosphere is great! Parking in the back and…read moreshopping across the street.

Food Was excellent because oxtail was tender , my girlfriend steamed fish was also tender. Both…read moreseasoned to perfection. It was very enjoyable. I love sitting at the bar because it's just a vibe, the bartender was cool and very helpful with the drinks and explaining the menu. The music in there was very old school and diverse for a great Mother's Day. My girlfriend and I will very much be back. Oxtail 10/10 Snapper 10/10 Blue Love 10/10 Mojito 1000/10 Overall 20/10! Coming Back Real Soon!

I've been driving past this restaurant for a while and decided to try them out, A bar/restaurant. A…read moremedium size place with counter top and booth tables to sit and dine or you can sit at the bar. They have several TV's playing different channels for everyone. We were seated immediately, it wasn't crowded but we came in between brunch and dinner so we had to wait until after 5 to order for dinner. Our waiter was Garnett, a very nice and attentive young man. Our order is in the pictures below. The food was really good, I will be returning to try other items on the menu. My one complaint is I have to pay $.75 for some gravy that was really greasy but I got over that after tasting the food . We were given some complimentary bun and cheese to take home after our meal.

Came here tonight for my cuz bday & it was vibe. Once you pull it look like hole in the wall, no…read morecover, & if you have coat its $5... The spot is spacious, we got seated right away, We got a tables & bottles & the ladies provided good service. The food was descent, ordered chicken & fries. The hookah was fire. Im big hookah head.. tonight it was $4 hookah, u cant beat thag.. the music was litty, the Dj was playing all the tunes. The reason i gave it 4, the place had weird smell. The minute you walk downstairs to the bathroom it smells like piss. Ill definitely come back again

FROM MY EXPERIENCE, THE DON JULIO REPOSADO IS FAKE ASF. I had really bad Alcohol poisoning to the…read morepoint where I can no longer enjoy a drink. Now let me tell you something, I ain't ever come across a racist establishment until I came to epic lounge. They will talk bad about you in your face even after you spend hundreds of dollars with them. Do Not come here if you want to get looked at, judged at, or poisoned. They make fun of everybody's wigs and outfits. The owners in this establishment is disgusting and the HUSBAND is a pervert. HE WILL TRY TO SLEEP WITH YOU! And if you don't you're banned for life.

Came here with a big group of family and friends to celebrate a birthday, and this place absolutely…read moredelivered from start to finish. We were planning a surprise party and the staff went above and beyond to make sure everything went off without a hitch; the coordination and attention to detail were incredible. The food was outstanding across the board, with real Caribbean flavor, clearly made with care. The rooftop ambiance set the perfect tone for the night: great vibes, beautiful setting, exactly what you want for a special occasion. But honestly, the service is what took this from great to unforgettable. The ladies working that night were amazing; warm, attentive, and genuinely invested in making our celebration special. You could tell they actually cared about giving us a great experience, not just going through the motions. If you're in NYC and looking for a spot to celebrate something special (or just want a great night out), Caribbean Soul Rooftop on Merrick Blvd needs to be on your list. Already planning our next visit!

Came here on a Saturday late afternoon for dinner for 5 people before a concert at the UBS Center…read more We had made a reservation but the place has plenty of available seating. We sat and was serviced downstairs versus being upstairs. Downstairs had a more chill vibe while upstairs was more vibrant and lively The place had a great vibe, mural on the walls up to the stairs, a flower wall with a swing. Great aesthetics for pictures. Between the individuals in our party, we ordered calamari, thai curry mussels, red red snapper with the sweet, spicy sauce and without, lamb chops and six boss. The lamb chops were a tad overcooked, but the rest of the food was really good Our drinks were nice. Service was a tad slow, but good experience overall.

Omg this is awful! I'm flying Swiss Air out of JFK biz class and this lounge is AWFUL! What have…read moreI done? It's overcrowded, it's loud, the food is gross and it's DIRTY.

Not sure why this lounge has so many negative reviews. I personally thought this was better than…read morethe lounges in Terminal 1 for KAL First. There's a small selection of snacks and beverages. The lounge seems clean and modern. There's a lot of tables, sofas and areas to relax. There's only one tv with limited seating but there is a quiet room with a few reclining chairs. I read a bad review about the people working in the front desk but I have zero complaints. I was checked in immediately.

First time visiting the Sapphire lounge. Thankfully, we got in before the crowd and were able to…read moresnag a table for the four of us with comfy chairs. It's a mixture of buffet and made to order food. Favorite part was the coffee machine which offered different types of coffee with milk or oat milk, which was a bonus for lactose me! There was a lot of hustle and bustle because it's an open space so it's not for anyone who wants peace and quiet, but it definitely beats waiting in an uncomfortable chair by the gate.

Great lounge, craziest amenity is the padded decked out changing pad for babies in the men's room…read more I've never seen this in a lounge, so big ups to them for providing it. Food was great, better than average lounge food selection. You can order burgers and drinks from a qr code menu. There's also buffet at regular meal times. Service was attentive, staffers were great.

False advertising. I looked up this location here on yelp, and the pictures aren't what you get…read morewhen your there . It's half the size and not what the picture resembles. Don't go there !!!!

This is not your ordinary hookah lounge. The quality of food and meat are fully organic Certified…read moreZabiah halal. If your interested in taking your buddies or going with a large group to a restaurant that can provide Good Flavorful dishes, Cool but tasty drinks and give you ability to enjoy a smooth Flavorful Hookah all at the same time well look no further than one and only The Platinum Hookah The name is very catchy, in my opinion. This kinda name is given to restaurants back in Pakistan where street people would go to for a quick bite but upon entering you are amazed with how upscale this restaurant is and upon ordering food, the presentation makes you feel like your in a fancy place not a typical Hookah spot. I would highly recommend this spot, and don't forget to drink special mocktails by Joseph, he makes amazing mocktails For Hookah, my friends liked the Icy Paan and I liked the Double Apple For Drinks I really liked the Mango Mojito under Mocktail section. I am definitely coming again

The decor here is cute and artistic, and the vibe is relaxed. A TV was playing music videos, and…read morethe bartender, who was also the waitress, was very nice. Drinks were great, but it took about 20 minutes after ordering for them to arrive. We ordered wings, a chicken sandwich, and loaded fries. About 20 minutes later, the food came out, but the loaded fries were just regular fries. She took them back, and after another 20 minutes we got fries again, still plain, not loaded. At that point we asked for them to go, but when we checked the box before leaving, they were once again regular fries. We ended up leaving them and asked to have it removed from the bill, but that was taking too long so we just left. Overall, the wings and chicken sandwich were good, and the drinks were tasty, but the long waits and repeated mistakes really diminished the experience.

The food was pleasantly great, we were very happy. The drink was really good too. We went on a…read moreFriday night there were 4 people in my group. This place has a lounge type feel and lighting, great music. This place is not overly big, but I do recommend going. The service was great food even better, and the drink is on point.

Ambiance was pretty cool. Service was pretty good. Staff is friendly and great specials for certain…read morenights or weekends. Fun time for a good date and variety of options for appetizers.

Its a bar in the middle of a D rate "casino." Not a casino just slot machines. Drinks are…read moreexpensive and never the same price, seems like the bartenders key in whatever price that they want to charge you. BE ADVISED: a 20% tip is included on the drink price, but the bartender will give you an unitemized receipt that just says total with a line for a gratuity like a restaurant that doesn't add a gratuity. If you ask for the itemized receipt it shows your order with the 20% gratuity included, which matches the unitemized receipt total above the gratuity line! This is really a shady practice. And all the bartenders do this as though they were trained on the practice. I'm probably going to report this to the NYS Attorney Generals Office.