I called this kid to detail my car, and it seems he doesn't know anything about car detailing.
I don't really know from where to start.
We agreed that he come at 3PM to detail the car, he didn't come or call, I called him then he told me a story about a car that he is working on and took longer than what he expected, and he will be there at 4, I waited for him then called, he said he is stuck in traffic and will be there at about 5, finally arrived at 6!
I left him working on the car so he could focus and have some room, I peeked at how he was doing about every hour. Here is what I noticed about him and the job he did:
1. Professional detailers take out the driver/passenger seats out so they can vacuum and clean thoroughly - He didn't
2. There were stains on the back seats and the passenger seat (he commented those were made by coke spills) - He didn't take them out saying if they were to come out they could've by the extraction
3. He didn't clean the glove compartment
4. He didn't even vacuum underneath the driver/passenger seats.
5. He didn't clean inside the center console/armrest
6. There is dog/cat hair all over the floor which he didn't clean, I believe any good vacuum cleaner should be able to take this out.
7. He didn't clean the trunk at all until I opened it and told him this is not clean!, he just took out the mat and dusted it off (without using a vacuum cleaner)
8. All scratches on the body are as is, even the shallow ones, and when I told him about it, he said there are other packages that include scratch removal and started explaining the process of scratch removal to me as I care, all I needed is at least removing the minor scratches which is included in his ad. and he didn't
9. There is mold on the seat belts and when I asked him why this is not cleaned, he started by you didn't tell me there is such a thing!, then he added I can do this for extra charge (I forgot how much he asked for maybe $20) anyhow I didn't pay the extra and pressured him to clean them, which he lightly did, still they are dirty...
10. The side mirrors caps and bumpers are degraded/pale from the sun, I am not sure if he could have buffed them, I am not complaining about this one, as I don't know if this is supposed to be treated by the car detail.
11. He might have cleaned the tires, but didn't shine them, which is something comes with even a very basic car cleaning not a DETAIL. When I showed him its not shined he said no it is, then I brought one of the neighbours and showed him that, he said those are no way shined! still he kept arguing and started screaming are you saying your not going to pay me!! all he cares about is the $90 + Tax!
He is rude with no business manners or ethics.
It took him from 6PM to about 9:30PM to finish the dirty job he did.
I have to admit he might have done his best, but it seems he doesn't know how to do the job.
I called him next day to come back and fix whatever he missed, he refused.
I must admit his cleaning is bad but his vocab and cursing are worse.
Below is from his CL ad.
I bring my own power & water source!
EXTERIOR:
Paint Restoration process:
1. Hand wash exterior, pressure wash every crevice.
2. Hand applied clay bar used to remove unseen but harmful road residue and tar to give your vehicle a smooth 'glass-like' feeling.
3. Scratches are removed.
4. Buffer is used to make your vehicle look brand new.
*The car wash and buffing is very different than just a wash and wax. The high quality appearance is extremely noticeable. Scratches are removed. The paint has a
glossy 'new car' look. This appearance lasts becuase the newly smoothed paint is protected with wax.
Pressure wash undercarriage and wheel wells to remove all dirt and mud build up.
Rims and tires cleaned, treated, and shined with long lasting tire shine.
Black exterior trim treated to help restore original color.
INTERIOR:
Interior carpet and trunk carpet are vacuumed thoroughly.
All nooks and crannies are dusted out.
Interior surfaces and door kicks are restored. All door jambs are cleaned.
Carpet and/or upholstery extracted with top of the line extraction equipment.
*The carpet extractor shoots hot water and carpet extraction formula into the carpet /upholstery and then vacuums it out with the metal wand. The water is very hot
and the carpet extraction formula is specifically made to clean this way. When I dump the dirty water tank, the water is a brown to black color. It is the best way to
restore the carpets color and it leaves the vehicle smelling good.
All leather cleaned and treated with premium leather conditioner to restore essential oils that stop drying and cracking.
CL seattle seattle all services offered automotive services
I use high quality equipment and products.
I also provide emergency/special services on a per item basis including:
Paint or soda spill
Flooded floorboards
Mold removal
Odor removal
Convertible top conditioning
Headlight Restoration and Engine read more