TLDR: The cookies are Fantastic!…read more Stopped in here after brunch at a nearby spot. I have heard via the internet that Sewell Sweets has the best chocolate chip cookies in Salem. Since the internet never lies, I had to verify for myself. I wasn't disappointed! Are they the best? I'll have to continue my research to say definitively. The cookies are fantastic! I will definitely be recommending Sewell when the discussion of cookies comes up, which it frequently does during conversations with me. Service was quick and helpful when we asked about a cookie that we didn't understand. The atmosphere is nothing to write home about but all I wanted was a cookie so no problems there. If you are looking for quality cookies or anything else to satisfy your sweet tooth, look no further. Well, stop here, enjoy your treat and continue your research, but you'll be back to Sewell Sweets.

I love thisnarea in downtown Salem and I wanted something sweet!!! I saw this place and had to try!…read more I WASNT DISAPPOINTED!! From the service from a very bubbly sweet young woman and her welcoming smile to the delicious desserts and warm coffee I was impressed!!! Its such a sweet shop and the young woman behind the counter gets an A+++ for her great hospitality and awesome smile and well for the desserts all I can say is yummmmmm! I got the strawberry kiwi so good fresh kiwi inside and the chocolate Dubai was so good and creamy!! I also for a littke later lol I snuck in a dulce Leche I think brownie omg drool. Great place to take your kids or a date after dinner! Or order these beautiful work of art desserts for special occasions. I also ordered lavender and honey bees knees coffee and a Tiramisu coffee. MY FAVORITE WAS LAVENDER TRY IT! OKOK the sugar is getting to me im hyped up lol!

The most photogenic desserts, delicious wide assortment of treats, with options of fresh fruit…read moretoppings. Huge portions, and super reasonable prices that it doesn't feel like a splurge to treat myself.

Churros are absolutely worth the wait. Fresh, hot and delicious no matter the time no…read moreMatter the weather

The pastries here are so good. The jam isn't too sweet, the pastries are airy and soft, and the…read morecream fillings are just rich enough (without being too much). If you love sweets, I'd really suggest going here. Some of their items can be on the pricier side, but most are very affordable and reasonably priced. The guy working the counter was also really nice, and the atmosphere is super cozy.

I don't have a "dog in the fight" so to speak but out family brought my wife and I here for sweet…read moretreat. Wasn't disappointed. Not knowing anything about cannolis , our family recommended them and we were delighted. Good job bakery ! Talked to the workers and thanked them for their service as well . Enjoyed the water feature outside while we downed the treats. Would I go back ? Yes !

Lovely lady! She was super friendly and let us taste all the icecream (sometimes twice) before…read moremaking a decision. My husband and I both got nondairy options. He got the one scoop chocolate oreo and I got a two scoop with pineapple coconut and strawberry basil. The icecream was sooooo fluffy and creamy. It made me very happy and my husband and I had a great time sitting outside enjoying our icecream. I would recommend this place to anyone! Don't let the Yelp reviews full of negative experiences stop you from at least trying this place.

Great place for VEGAN ice cream inside the fork forty food hall. Most their ice creams are…read moreegg-free, and half are also dairy-free, so many vegan options. Not many places have creamy vegan ice creams, using coconut milk. The girls are nice and offered lots of samples.

The ice-cream is amazing and so delicious. I love the ice-cream sandwiches. The cookies taste…read morehomemade and my family loves every flavor.

This is a truly delightful local ice cream shop. The people are nice, the scoops are huge, and the…read morevariety is great! Inside is decorated with all kinds of classic cartoon memorabilia from the 60s, and they have a couple of TVs in there playing old cartoons on silent. Outside, there are several tables and benches and both inside and outside have some basic cleaning stuff so you can bus your table properly. All in all, it's a very special treat and we're looking forward to checking out their new location when it opens 9/26!

I am always so happy about gluten free donuts. Grateful this place exists. Fun to have 6 flavors…read moreand get to try them all. I do see what the bad reviews about texture are talking about- I do a lot of gluten free baking myself and I think the issue is these have so much rice flour they are almost like mochi? I would prefer them less gummy-feeling. (When I finished writing this, Yelp congratulated me for reviewing a vegan restaurant... now I get it. The texture is weird bc they're vegan. A lot of gf ppl need df too so this is important to have and I can't dock a star.)

When I was on my last trip to Salem I saw that I had Bigwig Donuts in my bookmarks and I was…read morelooking for a sweet treat and of course donuts always fits the bill. When I looked at the selection the donuts are donut holes in a wide variety and creative flavors. There were six different flavors (which rotate by the way over time so the flavors do change) so I got a dozen so Steve and I would be able to have one flavor a piece. They were all quite good. I couldn't pin down an exact flavor I liked more than another but they were all top notch and very good. The donut holes tasted fresh and were very satisfying! A good stop!

Nice ice cream spot right in downtown. Hit the spot when we wanted a sweet treat. Nothing too fancy…read moreor unique but solid ice cream I'll say I liked Don froylon better but this is good if you're not looking to travel

The strawberry shake was absolutely amazing! so delicious! One of the best I've ever had. Highly…read morerecommend!

Delicious! Great service…read more Very clean I wish we would of bought one cake slice to Go Breakfast

I have been a loyal customer of this cake shop for the past three years, which is why I feel it's…read moreimportant to share some honest feedback. One of the biggest issues I've noticed is the inconsistency in portion sizes. For example, cake slices are often cut noticeably different sizes from one visit to the next. When customers are paying around $8 per slice, there should be consistency so everyone receives the same value. Investing in a cake slicer or portioning guide could help solve this issue. I also recently ordered a 6-inch birthday cake for my daughter, and when I received it, it appeared to be barely 5 inches. To the owner's credit, they did reach out to me, acknowledged the issue, and provided a gift card to make things right, which I genuinely appreciated. Good customer service means a lot, and I want to recognize them for addressing my concern. Unfortunately, the replacement cake I ended up purchasing was disappointing. Nobody in my family was particularly happy with it, and the quality just wasn't what we've come to expect. Over the last year especially, it seems like the quality and freshness of the cakes have become inconsistent. Sometimes they're excellent, and other times they taste stale or simply aren't very good. Customer service can also be hit or miss. I've had some positive interactions, but there have also been times when the service felt less than welcoming. I am not writing this review to tear down a local business. In fact, I continue to support them because I know what they're capable of when they're at their best. However, consistency is important. Consistent cake sizes, consistent quality, and consistent customer service would go a long way toward improving the overall experience. I hope this feedback is taken constructively because I'd love to see the shop return to the level of quality that made me a regular customer in the first place.

I can't say enough good things about this bakery. I have a LOVE of crème brûlée donuts. They have a…read moregood one here. The glaze could be a little thicker but it's good as is. Our favorite things here are the fresh conchas. One day we lucked out and got warm conchas. Wow! The staff is always so nice. They've even made my crème brûlée donut when they were out. The ingredients are fresh and good quality. I have not had anything bad ever here. They even piped in fresh cream to some item as they are purchased. The Spinach feta bagel is stuffed and so delicious. I live the texture of the bagel. The bakery front is super cute and clean looking. They have 2 tables with chairs if you want to sit there and eat. I recommend getting here early. They sell out.

Hidden gem tucked away behind a Walgreens. Best scones I've ever had for this price. Everything is…read moresuper fresh, and they have a variety of doughnuts too. Not really dine-in bakery, but they do have coffee and tables for seating. Just saw they serve "giant doughnuts," so I'll be coming back in to get one soon!

Yep, it's a good spot! They are always super friendly, with excellent customer service. I…read moreappreciate how they have old school kindness--welcoming, and warm. None of the trendy hipster "coolness" that has come to rankle me in other popular coffee shops. I've had some delicious pastries and excellent drinks, including coffee and non-coffee specialties like their golden milk latte which is unique and amazing. Comfy space, high ceilings , exposed brick. My only feedback is that they serve their bagels to go with a cup of cream cheese and a sliced bagel. This is common, but I don't understand why anyone would want to spread cream cheese on their own bagel when they're on the road. It would be like ordering a sandwich and a stack of meat, cheese, lettuce, and bread and asked to assemble that while you're driving. That's literally my only complaint and it's a small one. I will be a Regular at this coffee shop, bagels be damned! lol.

Came here for some rainy day brunch and coffee and immediately loved the vibes. It's very clean…read morewithout feeling unwelcoming. There's normal tables, taller stools for window seating, and a few couch chairs too. The person that helped me at the counter was super helpful. There are lots of options with desserts, pastries, toast, bagels, sandwiches, soups, parfaits, and whole meals like biscuits and gravy. They have a good amount of vegan and gluten then friendly alternatives too. The prices were a steal for the portions I got -especially the toast and chia pudding. The coffee was also pretty good, nothing to write home about. I'll have to come back to try some of their bagels next time.