"THEY DON'T STAND BY THE OLD STUFF...."…read more I bought a very nice used EUB-1. One of the tuning mechanisms broke. I sent 2 emails, with photos, to this place and never heard back. I finally called and explained my situation. The person on the phone told me to look online for something similar. They built the thing. Really, no records of what they bought? It would have been nice to provide the hole measurements at least. Fortunately, a guitar repair shop in Berkeley found an almost identical replacement, no thanks to the people who built the instrument in the first place. I guess they couldn't be bothered to help someone out with an old instrument. Not much money in it, but there's something about standing behind your instruments, even after the sale has placed money in your pocket!

If you get a chance to have John work on your guitar, go for it! He is awesome and there's a reason…read moreall those famous people went to him..

Good luck finding someone to help you. Every time I walk into the store I'm shocked that it's still…read morein business. It has to be online sales keeping this place alive. But for those of us who live in this town, it would be really nice to get some help when we walk in.

Danny RD. It is awesome if you ever go there that guy deserves a raise! He helped me find the…read moreperfect guitar that I was looking for, he was very knowledgeable and helped me out a lot. He's the man!

Great place for kids to take music lessons. The teachers are very good and they have an organized…read moreschedule. I wish they had more classes for other instruments besides guitar and drums, but they have lessons for instruments like saxophone, trumpet, etc. Prices are reasonable as well.

Love everything about this place. As someone who is a musician and also used to run a lessons and…read morerehearsal space for Guitar Center, I can confidently say this place has it together and has the highest quality staff I've ever met in the business. I also love their music shop and the awesome selection.

Wally at Wally World Music in Thousand Oaks, CA truly cares about customers and teaching great…read morelessons. He is a very friendly, caring, special and knowledgeable person.

I was coming to Thousand Oaks from Las Vegas to visit with family members. I was in need of a…read moreukulele setup. I phoned Wally the prior week to see if this was something they could take care of. He was so awesome and told me to bring the uke with me. The setup was perfect as I knew the saddle and nut needed some help for correct intonation, also adding a low G string. The service was superfast and much less expensive than I thought it would be. I am so pleased that I found Wally and would highly recommend his services to anyone. Thank You

Brian agreed to work on a 30-year old guitar that no one else would even look at and did a bang up…read morejob of fixing the active electronics. He also leveled the frets and did a setup and now playing that guitar feels smooth as silk with low action, perfect intonation, and no fret buzz even when playing hard.

I took my custom built, $10,000 acoustic Koa cutaway for minor surface repair and this guy did a…read morebotch job, I was horrified, it was worse when I went to pick it up. He handed me my guitar, I was speechless! I looked at him, , trurned around and left. He knew better that to even ask me to pay him. He might be good repairing amps, but I don't think he's really a "luthier", he's not even set up to do finish work.

Derick and Brian are both just amazing people. I recently had a guitar stolen from me, and both…read morethese guys played a part in me getting it back.... Hassle free. I highly recommend them to any and all guitar players, there shop is beautiful and you don't find that level of integrity very much anymore.. Both these guys are fantastic..

Update: after posting this, I received an email from Lovie's offering to cover the repairs. I will…read moreupdate the review when this is completed. Traded in a guitar plus cash; when the guitar I swapped for arrived, it buzzed like a hive of angry killer bees. I thought changing the strings might help; I should have worn a biohazard suit, but I took my chances and removed the grime-caked wires and replaced them with a fresh set of Super Slinky strings. The buzzing persisted, so I took the guitar to a local, highly respected guitar repair man. He inspected the guitar thoroughly and said it's likely going to need about $300 worth of work to make the guitar playable (set up, fret dress, PLEK). Okay. I contacted the shop; the person there offered to pay for some of the work but did not agree with my guy's assessment. To which I have to wonder, if making the guitar playable were so easily accomplished, why wasn't it done on their end before it was shipped? This is far from my first rodeo, and the guitar had a terrible set up, and the Flintstones-era strings were just kind of an insult. There was some talk of a refund being possible, followed by crickets. After our initial correspondence following my receiving the poor instrument, they simply stopped responding. So, I'm going to be out north of $300 to make this guitar playable again. Sadder but wiser. I wouldn't buy from them again.

Great guys. Thanks for all the help!…read more Walked in looking a little guidance and was met with kindness. Will be back. Great selection.

awesome guitar shop with friendly owner/staff. Lots of vintage acoustic and electric guitars in…read morestock. if you love guitars you must go here. plenty of parking in the shopping center.

I needed a replacement pad for a saxophone outright without installation. I called Hensons and the…read morelady I spoke with was super helpful and friendly. She took down the sizes I needed, verified she had them and put them in a bag at the front counter waiting for me. Pricing was fair and when I picked up she was super helpful with giving tips on replacing techniques. I would definitely recommend Hensons!

My family bought various instruments for twenty years from Henson's Music Store in Camarillo, CA…read more We always loved this family owned music store because of the loving care we received. My four older children developed a lifelong passion for band and music because of this lovely store. Henson's family run music store is deeply missed in Camarillo. The Camarillo music store staff helped my four children survive and thrive after the death of a sibling. Music helped my surviving children so much! Music can be so healing. Music helps students academically in math and reading and to focus well when children play instruments beginning in fourth grade or sixth grade through twelfth grade. Playing in band or orchestra helps students be organized and concentrate. it improves self esteem too. Again, music helped to save my four surviving children emotionally. Thank you to the wonderful Henson family! It is truly rare to find such knowledgeable and caring staff in a special family music store. There are many young sales people at other music stores who seem to lack the ability to care about other human beings or develop any concern to learn much about instruments. It appears to be just a job for these sales people. So, it is such a blessing to know Lisa at Henson's Music Center in Oxnard who absolutely understands customer's needs and has excellent values to help them continue loving music. It is their passion to help people gain a love for music and playing instruments. Excellent job Oxnard for having such a great family run music store! I highly recommend you drive to Oxnard to meet Lisa, Lucy, her mother and their caring, knowledgeable staff or extended family. That is why loyal customers keep returning to Henson's Music Center in Oxnard. Customers never need distant or seemingly uncaring music store salespeople. People need knowledgeable and caring music professionals to help transform their lives through music. Thankfully, Henson's Music Center is still in Oxnard. Lisa Henson looked over an almost brand new Yamaha Tenor Sax 480 to check how well it worked. She is a remarkable person. My fifth child and youngest son, is forever grateful to Lisa Henson for her help. The Henson family at Henson's Music Center and their caring staff in Oxnard put so much loving effort into excellent repairs on instruments, lessons and every interaction with all customers. Their authentic nature shines through in all their interactions with people. I highly recommend you drive to Henson's Music Center in Oxnard and avoid any sales people in nearby music stores. The drive to Oxnard especially on side streets, past lovely fields is enjoyable. Plus, the parking is great near this inviting and warm music store. You will be forever changed by the entire knowledgeable and friendly staff.