Ultimately I decided to go with this storage company because they were the cheapest when I was…read moreneeding a climate controlled unit.

From the owner: Gibraltar Self Storage offers 24/7 drive-up storage units and Climate Controlled Storage Units to…read morekeep your belongings safe.

Needed a large storage unit immediately and they were able to accommodate my needs quickly. Good…read moreprices and really a great staff. I only was there for a couple of months, but was very satisfied.

Do NOT store your camper here. Serious maintenance is required of the roads for camper storage. The…read moreholes are so deep our camper almost bottoms out. There are a lot of cars that look abandoned and several commercial trucks that go in/out daily causing the roads to get worse. On more than one occasion when we have been at our camper, there were people who have storage units just randomly walking around through the campers. We stored here for a few years and the new owners raise the rent multiple times per year. The rent is extraordinarily high now and keeps going up even though no maintenance is being done to the facility. When I inquired about whether the roads would be repaired I was informed I could move out if I didn't like it. So we definitely did. The best part is we received a survey about our experience and because I checked the option "would not recommend" there is an error submitting my survey. If you select "would recommend", the survey goes through just fine.

Great service when needed in a pinch when moving my grandparents things from their home. Needed a…read moreshort term storage unit for a few months. Kathleen was great to work with. When an issue arised she was quick to call and notify me and it was rectified immediately.

BEWARE-initially a nice & friendly place but the tables turned with my mother and I having the same…read morename. We each had different units and rented at different times. The staff became confused with our similar names so they changed our names for their own convenience and without notifying us. This all came to be with my mother passing away and the storage facility started doing unscrupulous business tactics, they created their own mess and refused to correct it. They admitted their errors and provided me with their own documentation to review. Interesting, they are so confused with their own billing mishandling they can't even explain to me what they did-I had to go through their own documents to comprehend their level of incompetence, which is shocking to say the least. They changed customers names, even though they have our driver's license on record, for their own convenience in order to distinguish us. They were paid for their storage unit. Payment is not the issue but their INTERNAL BILLING PRACTICE. They admitted they were confused themselves and left our accounts a mess and have REFUSED TO CORRECT the paid receipts to reflect the proper name of the customer occupying the storage unit. They changed the customer addresses resulting in the wrong customer address on the receipts, charged my card without my authorization to pay on another's persons storage unit and only refunded my card when I received a notification of an unauthorized charge. They assigned legal liability responsibility of the unit because they said someone needs to be held responsible for the unit, although they had a contact for the person responsible for the account and who obviously clean out the unit. I was merely the emergency contact only on the storage unit-I didn't know you could be held legally responsible for something if you're merely an emergency contact person. They sent someone else's receipts to my email address and put my address on the receipt-all reflecting an incorrect name, the name they elected to change/reflect. Many attempts have been made to sit down with them in a reasonable manner to review their own records and they have refused. They manually change documents and falsified records to reflect their own narrative. Now I see how people get wrongfully accused of a crime because I am-it was not my unit and never was my unit. I held my own unit, paid for my own unit and left my unit and took my belongings to another facility where they weren't so scattered and they don't change people names because they have the same name. You have incompetent people who change the course of an account and because they knowingly made the changes refuse to admit their own wrong doing to correct their mistake. All I asked was for them to correct their manually produced receipts 3 of them to reflect the correct name of the person occupying the storage unit, correct the address on the receipts because it is a wrong address and explain their error. But, no! So I am forced to share their level of incompetence and caution you in renting from them. I reported them to the BBB and they refused to respond-because they know they are WRONG.

3 years ago I need a storage unit. So I check out 3 different storage companies before I made my…read morechoice! The first one was on van born rd in Taylor I walked in the lady was on the phone and told who ever she was on the phone with to hold on a second and she said what do you need I told her I needed a unit and didn't know what size I needed she gave me a size chart and went back to her phone call and told who ever was on the phone to bring her taco bell!! Next one was on fort St in Trenton i walked in behind a another customer the guy at desk ask how could he help him the customer said I'm unit 113 and my stuff is soaked the roof on his unit leaked on all his stuff! I got out of there in hurry Next one Allen Rd in Trenton public storage I walk in there was two ahead of me the lady at the counter said she would be with me in a few minutes about 5 min later it's my turn she says hi my name is kayla welcome to public storage how could she help me I told her I needed a unit and didn't know what size she said no problem and asked what I was putting in the unit I explained what I had she told me I needed a 10×20 she explained that I should put the mattresses in mattress bags and she ask if I needed boxes I told yes but I didn't know how many I told her what kind of stuff I needed to pack she said you will need about 4 wardrobe boxes and sixteen lager boxes I get all the stuff plus tape and tape gun then she takes me out to show my unit on a Gulf cart no less I rent my unit pay for my boxes and stuff she tells my gate code gate hours thanks me and gives me her card! The knowledge and outstanding customer service from kayla sold the unit thanks kayla Two days later I'm all packed in 26ft truck it's 5:00 pm Took 7 hours to load the truck I'm thinking it's going at least 5 hours to unload it plus we haven't eat yet and u-haul needs the truck back by 8:00am for another customer! I call kayla and told her my problem she said no problem I will give you 24 hour access for tonight kayla to the rescue thanks kayla three years later I bought a house September 14,2014 I called kayla to tell her I was moving out by October 1 She sounded sad but happy I bought a house we talked about many people I sent her way to rent units my brother, uncle, and 3 good friends of mine two live closer to another public storage but rented from kayla because of me telling them about her outstanding customer service Thanks public storage for hiring and training outstanding employees like kayla Thanks kayla

" I just completely emptied my storage unit yesterday, and the experience was devastating. The…read moremajority of the belongings I had stored had to be thrown away because they were covered in mold. I was able to salvage only a very small number of items; the rest had to be taken to the dump. This was a temperature-controlled storage unit, and I had trusted Public Storage to provide an appropriate environment for storing my belongings. Instead, I opened my unit to find extensive mold contamination throughout my belongings. These were items that had significant personal and sentimental value, and some of them cannot simply be replaced. What makes this even more frustrating is that there had been multiple complaints regarding mold problems at the facility. Despite this, customers were not adequately informed about the extent of the problem or given meaningful options to protect their belongings. Yesterday was the final step in an incredibly upsetting process. I had to spend hours going through everything I owned in that unit, determining what could possibly be saved and what had to be thrown away. In the end, most of it went directly into the dump because the mold was so extensive. Public Storage has also refused to provide a location or reasonable assistance for disposing of the mold-contaminated belongings, leaving customers to deal with the cleanup and disposal themselves. This wasn't just an inconvenience. These were my personal belongings, including items that had irreplaceable sentimental value. Watching so many of those things end up in a dumpster because of mold has been heartbreaking. I strongly encourage anyone considering a storage facility to ask very specific questions about previous mold issues, complaints, environmental conditions, and what the facility does when contamination occurs. I would also recommend documenting everything with photographs and written communication. I am extremely disappointed with how this situation has been handled and believe customers deserve transparency and accountability when their belongings are affected by a serious environmental issue.

Great service, overall. They walked me through the lease understandably, gave me a TON of options…read morefor payment, and made sure I was 100% confident before I walked out. The unit itself is great. There's a light bulb in my unit, which I love! I've stored before at other places, and it was just pitch-black inside the units. Also, I LOVE the 24-hour kiosk. I sometimes work erratic hours, and they cater to my needs. They've keep the whole process simple and easy.

Excellent storage facility! Offering large and smaller units at affordable prices. Safe and…read moreorganized. Staff are great. Highly recommend for your storage needs!

The customer service here is outstanding. I needed emergency assistance for a previous customer…read morehere, and Candy was nothing short of wonderful. Very friendly and personable, she resolved out problem quickly. She didn't even have to help us, but went out of her way because that is the type of person she is, and the type of business she runs. Although I didn't rent from her, I hear the storage facilities are also very clean, well cared for, and climate controlled. Would recommend this place highly, and without reservation.

Outstanding customer service! Rob and Candy went out of…read moretheir way to accommodate my storage needs. Units are very clean and great security too. Truck rental was excellent also!

Secure, affordable, convenient, fenced-in self storage. Private containers perfect for small…read morebusiness storage. Self service car wash has large stalls that can accommodate tall vehicles. Propane service is a bonus.

From the owner: Specializing in: - Portable Storage Units…read more- Propane & Natural Gas - Storage Household & Commercial - Self Storage - Gas Companies - Utility Companies