We love our new flooring! The Coretec flooring in the 3 rooms we had done is beautiful, and the…read moreinstallation was done perfectly by the professionals at Messner. We highly recommend Messner Flooring if you want quality workmanship.

Great overall experience! I got 3 floors done in the kitchen, bathroom, and upstairs hallway and…read morethey all came out really nice! Christo did an amazing job and the whole team worked through the problems to get everything done!

I had an old floor (built in the early 1900s) that was painted and with broken parts. Upstate…read moreHardwood Resurfacing gave my floor (and my house) a new beautiful life. Justin and Anthony are honest, reliable, highly experienced, polite and willing to work with the client to make their house beautiful. I will use them again and I highly recommend them.

From the owner: Elevate your space with expert hardwood flooring installation and refinishing services in…read moreRochester, delivering stunning results every time.

JIM STORAN is the guy to watch out for. May be doing business under a different DBA, was talking…read moreabout moving to North Carolina. The work that was done seemed good - but looking at the photos, I can see how poor it was. Lots of missed areas. I had looked at the work briefly, from a distance, because he had promised to return and touch up anything that needed it. It's just a slap-and-dash job. Once I paid (in cash), a promised return to rectify any problems never happened. Important parts of the work are not finished, and my calls and messages are being ignored. Had an uneasy feeling when he showed up with nothing but a regular car. No crew, no drop cloths. The attached photos show just SOME of the way he left the job after taking my money. Also: I have filed a complaint with the NYS attorney generals' office. Storan undoubtedly thinks little old ladies aren't computer-savvy enough to find out personal information about people who defraud them. It would've been so easy to defuse this bomb, Jim.

Paid $3000 for epoxy coating my restaurant 1500sq patio, told me there would be 3 ppl as a team to…read moredo the work, but end up only one person( the owner himself self) doing the work. Promised gonna do the sealing in 10 days, but not showing up for the final work. I tried to call him, and noticed my number was blocked. So stay away, this company is not reliable.

I had ugly old linoleum flooring in my kitchen since I bought my house 10 years ago, and it was…read moretime for a change. Christie Carpets has a lot of different flooring options to choose from, and a large show room in Greece where you can look at flooring samples in real life and check out colors and textures. I believe they offered to let us take samples home to try them out, but we made our choice in store. My husband and I chose a wood look flooring by Coretec for its easy to clean nature and resistance to dog scratches. The flooring itself did take quite a while to come in - like 8 months or so - but this was not Christie Carpet's fault (supply chain issues!) and they called me every few months with an update. My install took an entire business day (a nice excuse to take off of work) and the installers were friendly and professional. We are extremely happy with our new floor and I highly recommend Christie for your flooring needs!

Thrilled to do business that still values customer service! Their quality and knowledge of…read moreproducts, as well as their professionalism, are second to none!! Feels good to business with a company that makes you feel like you matter.

We had all the floors in my house done. We had LVP in the main living areas and carpet in the…read morebedrooms. The results are nothing short of spectacular!! Jessica helped us choose what we had in mind and made a few suggestions. We got the estimates and we had them install the floors just recently. It took about a week. The guys were very good at their jobs. I adored the one guy who loved to sing along with the radio! I highly recommend The Carpet Spectrum!! You will not be disappointed!!!

From the owner: Why Choose Us? When you trust your floor covering needs to…read moreus you're working with the most dedicated professionals in the industry. It is our philosophy to understand your floor covering needs and then provide the best quality service available anywhere. Carpet Spectrum is committed to quality and our proven track record demonstrates that at every phase, from selection to installation to maintenance, we will bring you value above and beyond that of the product itself. Our expert flooring consultants, familiar with your floor covering needs, insure your satisfaction. Our company is committed to building long-term customer relationships. Turn to us for your flooring solution and we will earn your confidence.

Andy and Greg were a HUGE help selecting, ordering and coordinating the installation of new carpet…read morein my living room and two bedrooms. The process was smooth and easy. Their installation team was outstanding. Help move my furniture will no issues. Two meticulous hardworking guys. I couldn't ask for a better experience. I stongly recommend Messner for any flooring projects you may have. If I could give SIX stars, I would...

We had a bad experience with the installer…read more When we scheduled the installation, we asked Messner to send an installer that would wear a mask. When our installer arrived, I politely asked him to wear a mask when he was in my home. My wife and I are high risk for COVID, and we wore masks when he was in our home. The installer refused to wear a mask, and he wasn't very nice about it. This installer also did quite a bit of damage to our walls during installation and to our furniture that he moved. When I brought this to Messner's attention, their general manager came to our home and repaired some of the damage, but not all of it. He promised to come back and finish repairing the damage, but we never heard from him again. I suggest you go somewhere else for your carpet if you are looking for polite and professional installation services.

We had been shopping for carpets for quite awhile. United Carpet had so much for us to choose…read morefrom. We ended up buying area rugs for the main rooms. We weren't sure about the colors or sizes, Christine chose the perfect rugs for us. She made the process stress free. We will definitely be back.

I lived in an apartment that was serviced by them they treated me as less then human and did a…read morehorrible job fixing the flooring. Completely destroyed the trim

We noticed the Premier Hardwood truck in our neighborhood several times over the years while…read morewalking our dog, and we knew we would need them to refinish our floors eventually. Yelp doesn't steer us wrong so after reading through their positive views we called and scheduled. Bryan was easy to work with over the phone and even accommodated us when we needed to reschedule due to a family situation. Bryan and Jeff were on time, friendly, respectful, and did an amazing job on our kitchen, front foyer and back hallway. The before and after pictures truly tell the story. There was some dust, but not a lot. They did put up plastic sheets to minimize dust in the other areas. We did spend about 30 min vacuuming and dusting before we put everything back together and that really was not a big deal. So worth it and I feel like I might be ahead of schedule on my spring cleaning! We have a couple more rooms to do and we will schedule with them for sure!

Jeff at Premier Hardwood made the experience of refinishing hardwood floors pleasant, easy, and…read morestraightforward. His level of responsiveness and communication was the best I've experienced from any business. He responded very promptly to my emails and texts and was proactive in re-sending emails he wasn't sure went through. He sent me regular updates on the timeline. I received quotes from 2 or 3 other businesses; his pricing was competitive but ended up being the most valuable. He made the entire process easy to understand and was transparent with his suggestions. He was flexible, and the completion of the job was prompt. The final outcome was beautiful and made such a difference in our new home. We wouldn't hesitate to work with Premier and Jeff again.

We had our carpets installed when our home was built and they eventually buckled in various rooms…read more When we needed to have them re-stretched, it took multiple times for someone to come out. When the job was finished, they said that if the issue comes back Victor Furniture would fix it under warranty. Well... a few months later, the same wrinkle re-appeared. It took multiple calls to get a response from Amanda, their contact. When I told Amanda they originally fixed it, she said we would have to pay AGAIN. Finally, after explaining we were told it was covered from a repair this year, they agreed it was under warranty, but on the service date no one showed up. They I had to spend multiple calls trying to get someone to come out. When they did, they told me that it would be hundreds of dollars to fix. I'm really disappointed with their service.

I saw the injustice to this Company's reviews and had to write fully realizing that the 2.5 present…read morerating is no doubt either an apparition or a few disgruntled customers out of the thousands they served. I'm a General Contractor and have placed over 50 orders (Flooring) with them and have never had a problem. No late shipping, no wrong orders, no price games, nothing. So if you count my positive 50 experiences you have 4.8 rating. Use Yelp for Restaurants use the Better Business Bureau for Businesses is my advice. Jim Rochester Residential Remodeling LLC