I have been using Jeff's for years, both for business and personal trips. They closely monitor my flights. I have never been stranded at the airport due to delayed flights. I once arrived at Logan after 2:00am, several hours later than scheduled, and found the driver and car waiting for me. read more

We love Jeff's. Used them on countless occasions- business and pleasure. Always on time, reliable, and very professional.

Jeff's transportation is the best out there. His limousine was in showroom quality and prices are very fair. Jeff himself is a true professional. He took a group of us to the concert and was so helpful with even packing and unpacking our gear. Our friends liked him so much we wanted him to come with us! Thanks again Jeff for making the evening even better!! read more

Breaking up with a business that we've used for more than a dozen years and recommended to countless friends. Jeff's Transportation Services Inc. there is a difference between a careless error and honest mistake. When your business takes your flight information with the understanding that the information will be monitored, the expectation is you will accurately monitor it. Misreading the information is not an honest mistake, it is carelessness. While the passenger was ultimately picked up- an hour after the flight arrived, and driven home- it is not the same as having being there at the agreed upon time. Had the error or 'honest mistake' been made by the consumer, you would have charged the customer for the inconvenience. Your inability to recognize the worth of your customer's time in a day when there are many other options is frankly absurd. When you make a mistake own it, apologize, and do what you can to make it right. read more

Dependable, clean, polite and prompt!!! Reservation are accepted. Clean cars and tending to come early. They also are able to pick you up at the airport. read more

"What do you want me to do? Roll an egg across the floor for you?" That's what Jeff at Jeff's Car Service said to me when I complained that he charged me full price for a ride from Logan that was over an hour late because the driver didn't bother (Jeff's word) to notice if the flight update said 12:07 am or pm. No matter that my flight landed as originally scheduled at 11:40 PM, no matter that another Jeff's driver who was there couldn't help me track down what was going on, no matter that I had reserved this ride in February, making clear that it was a late night flight. On my ride to the airport (which I have to say was excellent), that driver explained to me that they track my flight and get all the updates, so they know to the minute when a passenger is going to arrive. My flight was leaving DC at 10PM, and so when the landing was first changed to 12:07, the driver assumed that was noon (because a 14 hour flight from DC to Boston is reasonable to assume). Jeff kept telling me this was an "honest mistake." When I said that his business is predicated on reliable service, and I didn't get reliable service, he complained that I woke him up at midnight and he got me a driver, what else was he supposed to do? But even reaching him took over half an hour, when it says simply on their policies that if a driver doesn't show, that's what I'm supposed to do. Apparently, I'm supposed to be sorry that I followed his policy. When I said I was paying for a service and didn't get what I paid for, he said, "so this is only a business relationship to you now?" He did apologize, with a raised voice, several times, but said that since I accepted the ride, it was full price. No matter that their policy says that if I'm an hour late they will leave and charge me full price -- apparently it's fine if they are over an hour late and it takes repeated calls and texts to get an answer. An accident or back up getting to the airport I can understand. Traffic, even at midnight, I can understand. But when a plane expected to land at twenty to midnight, gets delayed to 7 past, it is not an "honest mistake" to assume the plane is delayed by twelve hours instead of half an hour. After the rudeness and stupidity, I'll never make the mistake of using Jeff's again. read more

We have used Jeffs a few times. Always professional, and on time. Reasonably priced and very clean cars. Great communication by email and texts. read more

Booked service with Jeff's Transportation Services Inc. for transportation to Logan Airport. Called and spoke to the OWNER Jeff the day before to confirm the services, add a return trip home from the airport, and provide the flight numbers for the trips as I was asked to do when booking the services. Jeff was rude, belligerent, and incredibly discourteous when I simply asked for a call back to assist me. After two calls where Jeff was incredibly rude, I finally received a call back and advised Jeff I was cancelling my service. How could I trust the service to the airport when Jeff couldn't provide simple customer service over the phone?! When I told Jeff I was cancelling my service, he said "Jesus Christ" and hung up the phone. Jeff was incredibly offensive and provides the worst customer service I have ever seen. I do not recommend his business services to ANYBODY. read more

Jeff's Transport in Minnesota is reliable, honest, on time and motivated to serve. I have told many folks about how excellent this business operates. Polite, professional, competent and friendly. This is the service you need as you can depend on him. read more

I recently used Jeff's transportation Services and to say I was pleased with the service is an understatement. I have used many car services and none come close. My driver Brian was so kind, courteous and an excellent driver. I thoroughly enjoyed his company. The car was clean and comfortable and the price was very reasonable. I will be using them for all my needs in the future, thank you for such a wonderful experience. read more

We just used Jeff's for roundtrip drop off and pick up at Black Falcon Pier in Boston. Both trips were great and the vehicles were very nice. Both drivers were polite and professional., and on time. We will definitely recommend Jeff's Transportation Service to our friends. The price quoted includes the tip. read more

I use Jeff's services whenever I travel to BOS. All of my experiences have been stellar and I have never waited long for my pick up. They communicate well and are all very friendly and professional. I will continue to always call Jeff's when I come in for business or pleasure. read more

First time user. Used for Airport pickup and Airport drop off. This service was pretty much what I expected from a car service. I gave it 4 stars instead off 5 for some very very minor picky details. I would use this service again and would highly recommend it. Dispatch was very good and even changed pickup time without a problem. They were very nice when making reservation. Drivers were excellent and asked about car temp, do you want water, do you want quiet or music, etc... Minor: water was warm, should be cold. Both drivers took scenic routes and not most direct, It was nice, but could be an issue for some passengers. I would be sure to tell driver how you want to go (fastest, scenic, etc...). read more

We use jeffs every winter when we travel. Always beautiful , clean cars & great drivers. On time and professional. Great for early morning ride to Logan. Our car always waiting and warm when we return to Logan. Even when our return flight has been delayed. Jeffs is there waiting when we come out of terminal. It's a great feeling , wouldn't dream of using another service. Side note: they provide bottled water & mints nice touch!! Cars and drivers always classy read more

This is the absolute worst service for transportation. I booked transportation from Canton Ma to Logan and return transportation to Canton Ma for 11:15PM pick up. I got trip confirmation by e-mail. My plane arrived on time and went to the limo pick area and found no vehicle waiting for me. I then called Jeff and found him unaware that the driver was not there to pick us up. He then proceeded to tell me he was not coming. I then called for compensation and got non. Would you use this service? read more

I had driven by the cars outside for a while. I loved the BMW so I wanted to check it out for our wedding. I knocked and knocked finally someone came to the door. I was led in and not brought to an office to the right but to the left. In that room was Jeff on a couch watching tv. He did not get up did not put his shoes on. It was very unprofessional. He gave me very high rates for a small job. I went somewhere else that was much more professional and customer service friendly. read more

Jeff was 30 minutes late with no call so we were waiting and waiting until we called them. We were expecting a towncar and he arrived in a van. We were paying $87 (taxi would have been $50) which was ok to have the luxury of a towncar and no discount made because the towncar was unavailable. When I called to ask about the problem, Jeff was RUDE, NASTY and I want you all to save your money! read more

These guys rock. My preferred Sedan service in Boston. Everyone in our company uses them.

We have been using Jeff''s Transporation Services for trips to/from the airport and nights out on the town for over 5 years and recommend this company to all! They are always on-time, proffessional, and accomodating. Their fleet consists of new cars in great condition with competent, friendly drivers. The office staff are very kind and responsive to meet your needs. One less thing to worry about! read more

Jeff's service is amazing. After my husband Matt's flight was cancelled because of weather, and many AMTRAK trains were also cancelled because of a derailment he took to a bus home from Philadelphia to Boston. I called Jeff's that evening and we arranged for Matt to be picked up at South Station after 1 AM. The bus was an hour late and Jeff's was there waiting. Great Service! read more

I am so happy we found Jeff's Transportation. They are efficient, prompt, and professional, and the cars are immaculate and comfortable. On a recent return from Florida that was delayed by snow, we were informed of our flight delays by Jeff's before we were even notified by the airline! And of course, Jeff was waiting there at 4am when our previously scheduled midnight flight finally arrived. Jeff's is the best!! read more

I found Jeff's about a year and a half ago when I moved to Dedham and wanted a local car service to take me in and out of the airport so I wouldn't have to disturb family members. I have to say Jeff's has to be the most reliable, convenient and friendly service I have encountered. They are reasonably priced and I would definitely use them for future travels.. Highly Recommend!!! read more

We have been using Jeff's for almost 10 years. On time Professional Outstanding friendly staff Pricing is very reasonable Clean and new vehicles (all luxury level) Highly recommend for airport or local car service. I have never been disappointed. read more

Terrible service for my 88 year old amputee father-in-law who was unable, even with the help of my brother-in-law, to get into the provided car to go to a wedding reception for my daughter. We had to order another car at the last minute making my daughter's grandfather late to the reception and then Jeff's service charged us a cancellation fee for not using the car they sent that we could not use. This was after discussing with the service when ordering the car that my father-in-law could not use an SUV type car as he can only slide over into a car and can't lift himself up to a higher vehicle. read more

We hired Jeff's transportation to pick us up, then pick our two friends in a different town, and take us all to the airport for our trip to Aruba. Jeff arrived right on time. He was extremely nice. He took care of all our luggage, and opened the doors for us. When we got back to the airport, his limo was the first in line waiting for us. Again, he took all our luggage while we go into a nice warm car. I would never hesitate to hire him for our next trip. Look no further......he's the best !! read more

Used Jeff's for a limo ride to the airport. They were on-time, affordable, and easy to deal with. What more do you need? Would definitely use again. read more

very professional and ontime, very reliable, everything you would expect from a limo service plus some

I started to use Jeff's about 2 years ago. The very first time they showed up 10 minutes early with a shiny town car . When I got in the car was so clean , they had water , candy and the driver was so professional. Today I got picked up and it was in a new Lincoln SUV , wow it was great . Again the water and candy and a professional driver , the driver even went to my front door to get my luggage. I will never use anybody but Jeff's transportation. Oh and the lady that answered the phone and took my reservation was so sweet and professional . This service is the BEST !!!! read more

I used to be a road warrior. I used Jeff's Transportation for 9 years almost weekly to get to and from the airport. They were always professional and on time. Many times, I needed to change my plans at the last minute or was delayed due to weather. They never had a problem adjusting the schedule and always had someone there when I landed. The cars are clean and they have bottled water available and with the limo more then water! I always use them when traveling. So should you. read more

We hired Jeffs for my wedding. A white limo, black one and a party bus. They were super clean and in excellent condition. The drivers were all on time and dressed so professionally. We were very happy with all the services they provided on our big day. Thank you Jeff's! read more

We booked a party bus and a limo back in July with a deposit that disappeared. Then they stated that they booked the party bus for the same day and the one we were going to use was in the shop. So I said let me get two limos for lesser price here is a deposit please call me with total. Never called back right away by the time they got back to us I said forget it. It sound like it was to much confusion on their end. A week later I called to get my deposit back. Jeff was so rude.... you know just please keep the $100 to keep your mouth shut!! read more

Booked this company to pick my family(first visit to US) from the airport as a surprise for all the kids. The company never showed. When I called, I got a lame excuse about the driver not being reliable. Had to bring half of the family in a taxi as we had too many people for 1 car. Very disappointing read more