We've "shopped" around over the years, but stopped once we tried Cair. They are so good to us, we…read morenever doubt we have the best service and the most fair price. We went in today praying it wouldn't be too expensive - the engine light was on. It turned out an engine sensor had to be removed and cleaned, and we were a bit low on oil. They took care of our car and didn't charge a dime for their time. Who does that?!

Excellent service from reliable and knowledgeable mechanics. Nice small town family owned business…read more Quick scheduling my vehicle and quick with repairs. Reasonable prices and are excellent customer service.

Dave's did a great job fixing my car after it got damaged…read more The front grills and entire piece had to be replaced. They worked with my insurance and got the job done. The ladies I worked with at the front counter were very knowledgeable and kind. I felt like everything would be handled properly and it was. I appreciated the smaller business/family feel of this establishment as well. My BMW looks beautiful again and will be ready to go in spring. Thanks guys! I highly recommend this business. There is a reason they have so many great reviews.

These guys did a fantastic job on my car; I couldn't be happier with the service they provided on…read moreall fronts. Scheduling and communication about appointments was easy & automated text reminders were sent. Pricing was reasonable -- no overcharging, and total transparency. They also took notice of even the smallest details to ensure the repaint color was spot on. Finally, when I went to pick it up, they had surprised me with a washed car. So grateful and so impressed, thank you!

Working with Craig was a great experience. I went in to trade in my vehicle for a better used…read morevehicle. Craig explain everything to us so we could understand all the financial information. He even helped with getting my old title situation straightened out with the prior company. Thanks Craig for everything

I applied, with a co-applicant, for an auto LPN through Grand Chute Auto…read more I was told my income was within the limits, and they would proceed onto the next step of checking credit bureau reports, but they don't base their decision on what the reports or credit score is. I was not contacted by phone like I was told I would be, but rather emailed with a one line notice stating they were unable to provide financing. I called and spoke with Craig, who was less than pleasant and got rude with me stating "I'm unable to discuss this further, I gave you our denial and this is closed." When I asked what the issue was with my credit report, which wasn't supposed to affect my determination, he blatantly stated "I don't have to discuss this further." Very rude, unprofessional and less than desirable to work with.

I bought at 2011 Dodge Ram from these folks in November 2018. I have to say they were the most…read moredown to earth and nicest dealerships Ive ever dealt with hands down. I HATE, yes meant that in caps, dealing with salespeople. Pushy and overly glowing usually, or treat me like I'm stupid because I'm a woman buying a rather beefy truck. None of this happened. They worked their collective butts off to not only get me the truck I really wanted, but work with my personal bank to get the deal sealed. The price was well within norms for the features, engine and miles of the truck and its frankly so much nicer than I had anticipated having to buy. It has zero problems. I ran the codes on it b4 buying and had an inspection done because I have been burned by other dealers before. I will definitely send anyone here going forward. Thanks Guys!

If this place has no haters I'm dead. Dishonest terrible shady place. See my other review for more…read moredetails, I just have to warn people. The debt they put me in by selling me a lemon knowingly ruined my financial situation for years to come. Terrible people. Go anywhere else, or look at literally the first page of reviews and you'll already see multiple people they screwed over. Shut this place down.

Now that I am inder no financial obligations, I can give a review without being threatened. I…read morepurchased an SUV from Dan at West College Motors. He sold me a warranty for the vehicle to the amount of $3500. He stated, "The warranty will last an ADDITIONAL 100,00 miles. Anything breaks, it WILL be covered under warranty for a small deductible." Bought it. First week? Transmission pan. Fixed it with a small deductible. Two weeks later? Head gasket. Fixed, small deductible. Fast forward a couple of months, July, transfer case breaks. $3200. Not covered under warranty for some reason. All my car repairs, Dan did allow me to have a loaner. However, when I realized the warranty was not being honored, and Dan stated it was too bad and we had to suck it up. I made a complaint on West College Motors website and immediately received a call from Dan stating if we did not remove the post, we would have to return the loaner. We removed the post and returned the loaner. Threatening a single mom of 2 who needs transportation for her kids?? Class act. Thankfully JDR Automotive was amazing enough to make sure my vehicle was safe and taken care of until the bill could be paid, no extra charges. Now that my vehicle is fixed, I am allowed to let the public know, DO NOT BUY FROM THIS CAR DEALERSHIP!!!!! THEY ARE CON ARTISTS AND WOULD SELL THEIR OWN GRANDMOTHER FOR A QUICK BUCK!!! Be smart.

Dan from West Auto sold us a warranty for an additional $3,500. He told us the warranty was good…read morefor an ADDITIONAL 100,000 miles on my vehicle. My transmission needs to be replaced and they ARE NOT HONORING THE WARRANTY!!!!! Be careful doing business with this company!!!!!

Recently bought a 2018 Ford Escape. They are friendly and stand behind there vehicles. Had an issue…read moreafter purchasing it they fixed it right away. Would definitely recommend checking them out if you are looking for a vehicle.

Marie was awesome. Answered all our questions. Didn't intend to buy a vehicle that day, but the…read moreFord Edge was such a great deal. We'll send more people in your direction. Sherri Denney

buyers beware of what you buy here. I bought a truck from smitty in Menasha for 13g I didn't even…read morehave it 6 months and already have 7 g in repairs to it, from break lines threw a new transmission. I wouldn't go back or send my friends there to buy the sale man saw sucker on me

NEGATIVE STARS.BUYER BEWARE.NEVER TRUST THEM. apparently they don't service what they sell…read moreespecially tires. Bought vehicle. Claimed new tires, two months later tires are bald. They do not care about their customers at all.​

Ever have an "experience" with a business - and when you were done, you not only had buyers remorse…read more- but wanted to take a long hot shower to get the "cooties" off? To be clear - I am happy with my purchase (over $20K), I actually love the car. But these guys are what's wrong with, and has been wrong with cheep, questionable dealers across the country. I actually bought one of my first cars from them (40 years ago). This once strong family business is now run by a "different generation." NEVER. EVER. AGAIN Too many other choices These guys are actually worse than Bergstrom

Worst place to buy a vehicle if I could I would negative star not but problems with the vehicle I…read morepurchased and when I test drove it I had to stay in parking lot so could really tell anything was wrong with it and I would say he's the biggest con artist around

One quick glance at this place as you drive past should tell you everything you need to know about…read moreit about it.

Wait, isn't this a Bergstrom?? Anywho, Worst experience ever this past November 2024. So I was told…read moreI had to take my 2018 Acura TLX here for all maintenance. . So I started to go here for everything starting June 2021. I should have known, but each time there was something they F'd up! It was until this past Nov 2024, I scheduled appt for recalls to be addressed. Two times they cancelled because they apparently have 1 guy do work on my car. Because the mechanic was sick one one and on vacation the other time. So fast forward they finally could get me in to do 3 recalls. Mind you a good year had passed since Acura told me about the recalls. They refused to work on the recalls. So 11/08/24 at 11am I drop my car off for the 3 recalls, auto engine shut off malfunctioning, differential fluid change, oil change, and inspection with brakes, and get a quote on the passenger side door damage. Once I get in there the guy is wanting me to sign this paperwork for a loaner. Which ok, I get it there a lot to be done. He tells me talk to you in a few days. I said ok sounds good. I don't hear a thing for 2 WEEKS!! I finally call, and they say whoever I need to talk to is busy that they'll call me back. A hour later I get a TEXT not a call saying the holdup is this and that. It might be next Weds. At this point I say ok. Ok, so Nov. 27th I go pick my car up. I have to pay $390 for the stuff they did and they tell me they put the wrong differential fluid in. Omg. So they knock off $100. I'm on my way home and I can hear a humming sound in back and a clank in front. Next day I call because it was 7pm and they closed. But I call and leave a message and never get a call back. Come to find out my stabilizer bar is broken. And when a different mechanic goes to fix it he sees the nuts and bolts on my calipers are missing!!!!!! They removed them for whatever reason and never put them back together. My mechanic says I'm lucky because if the calipers would come apart at 75mph on the hwy I may of been in big trouble. I call and text the number they text me at and still to this day not a reply!! Oh and they keep my garage door opener!!! I'm never going here again and I hope you don't either. I included pics of it all.

Get everything your sales person says in writing, they will say anything you want to hear to force…read morea sale and beg you for a ten on the survey that comes out afterwards but not hold up their end of the bargain. Bergstrom should be embarrassed by how terrible their current BMW staff is operating. I had to get BMW involved to correct the situation. Save yourself and take the short drive to Milwaukee if you want a new BMW.