1. Jeffrey P Davis Automotive

0

Murray, UT

Jeffrey P Davis Automotive

3.7 (6 reviews)
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    Services - Jeffrey P Davis Automotive

    Auto brake repair

    Auto engine repair

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    Ask the Community - Jeffrey P Davis Automotive

    Jiffy Lube

    Jiffy Lube

    (47 reviews)

    I went in two days ago for a basic oil change and rock chip repair. The tech, who was also the…read moremanager, insisted that I needed to have $1,000 worth of work performed on my car...which is a lot for a Subaru Outback that's only three years old. I said yes to some of the repairs, but when I tried to say no to others (a new battery, for example), the tech pressured me into it, saying that my car was most likely going to break down and leave me stranded if I didn't replace the battery ASAP. Feeling uncomfortable and stuck, I paid for it all. Now, two days later, my air bag light is on. I called the shop to ask about it, finding the timeline to be a little funny (since they'd just worked on my car two days prior and made no mention of an airbag issue). I spoke to the same tech/manager, who claimed it couldn't have possibly been related to the services they performed. Fine. It is what it is. But, since I had him on the phone, I told him how I felt frustrated, overcharged and taken advantage of two days prior. He condescendingly told me that I "was a big girl" and "should learn how to say no." Even though I'd told him "no" just the other day! He then had the audacity to backtrack and tell me how he respects women and treats every customer equally. But, if the tech/manager truly respected women, he would've listened to my concerns and not told me to be a "big girl" and learn how to say "no." True respect would've been to accept my initial "no" and move on. He apologized, but it was more of a "sorry you feel that way" apology, not a genuine "how can we make this right" or "how can we do better next time" apology. The airbag isn't even why I'm upset--I'm appalled by the tech's sexist remarks and the fact that I was pressured to buy a battery I didn't want--after I'd said no. Update: I spoke to a gentleman at the Jiffy Lube's corporate office. He expressed genuine concern and stated that he will personally visit this Jiffy Lube location to offer training/guidance to this tech/manager. While I am still dissatisfied with how I was treated at this particular location, I do feel that Jiffy Lube corporate did their best to make this situation right.

    Killian was amazing a until power tripping Brooke started talking down to him and the other techs…read more She tried to over charge for an oil change and continued to yell across the bay at the other employees. SHE is bar far the worst customer service employee I have ever acknowledged in my life to this day. If you see her run and go back when she isn't there.

    Jeffrey P Davis Automotive - autorepair - Updated November 2026

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