Excellent service!!!!!!!!!!!!!!!!!! . Best bike store in town ! Highly recommend. Great location in…read morehistoric building.

Was having some problems with my brakes and came in without an appointment but was kindly greeted…read moreand helped by the owner who was extremely knowledgeable. He knew exactly what was wrong and fixed it up in under 10 minutes! $20 later and I've got working brakes :D there's a little bike wizard in this store!

So I read a prior review of someone who drove from the SF Bay Area to pick up a bike from these…read morefolks, and can concur - great experience! I was trying to pick up a couple of Specialized Turbo Kenevo bikes and most everywhere was out-of-stock because of the big sale they were having ($9000 MSRP down to $5800). Eventually did get what I wanted - but could only have them delivered and was shopping around for a great shop to set them up, test ride and go. Well, found the folks at Siskiyou Cyclery. Usually I'm heading further north to Medford, but the plan was to also enjoy Oregon and take a visit to Crater Lake. These folks are conveniently located near middle of Ashland. They're on a main road so you will have an easy time finding them (and turning around if you miss). Parking is nice - there's two spots on the road in front of the shop, parking in the back and next door parking if you have a larger vehicle as well. Inside, it's a bike shop. Nothing fancy. What is nice is that while I was waiting, I saw one mom bring her kids (6?) bike in because of a flat. I saw another guy just wander in needing a derailleur. Very low-key and friendly in terms of "sure, drop it off and come back this afternoon" and no, I didn't feel I was being blown off while they got those folks in and out. When I was picking up the Kenevo's, engaged in light conversation and they knew their stuff. "What is the bottom bracket of the e-bike?" or "what is the largest chain ring I can run?" plus they got into the conversation of what e-bike rules are locally, which varies crazily for USDA and USFS along NP land. Grabbed a bike, after it being set up and went for a quick ride. You can go right out the door, and then right again to head towards Starbucks. You can stay on that same road the shop is on for a long and level ride. You can go straight out and head up some minor inclines (not 10 ring stuff, but middle cog, haha) Paperwork was easy, in and out basically. You're not going to be stuck there while they treat you like a baby explaining how the dropper seat post works, or how to charge up your e-bike - unless you want to be. Overall, because "Oregon" and "Ashland" convenience, this is a great shop to stop by, get repairs or parts, and enjoy the Ashland scenery!

The best bike shop in Ashland! I've been there many times in the last months to have my mountain…read morebike serviced and revamped. I found that I was leaning heavily on my hands and was causing bicyclist palsy. It was suggested that I have new handle bars installed so I would have to lean forward so much and my bicyclist palsy has disappeared! If I pop in with a flat tire or a question, Marco, Jeff and Elliot are quick to help!

I busted a spoke riding Spence Mountain this morning. Called Zach on my way into Klamath Falla,…read morewho told me to bring the bike right in. He fixed it right then and there - great guy, great service - and great reco on where to pick up a sandwich as well!

My wife and I recently moved and have made numerous strolls thru this very clean and well organized…read morebike shop. The staff always greeted us with prompt enthusiasm, and vast knowledge of products. We recently made impulsive decisions to buy 2 road bikes from This shop. My bike was a trade in and was the perfect match for what I was looking for. My wife, my "Goldie Locks" was fit was a little more specific. Once we tried on 3 bikes and the Domane was chosen we left in good spirits after they dialed it in for us. 20 miles later the next day she realized it needed a different set up. We took it back to Zach's and they had it fitted for my Queen in less than an hour. Their priority is your satisfaction and that is exactly what this review is. Thank you for making our experience memorable and hope this review aids in future customers purchases.

Good fast service... I am just starting to ride again and they took time to help me get started…read moreagain... Thanks

Fixed my flat tire quick. They were very helpful and friendly and explained what I needed to know.read more

I live in Brooking, Oregon and I needed support to correct a DI2 issue, I was unable to find anyone…read morewithin 70 miles of home, I reached out to like minded cyclist that has lived in Medford Oregon since 1978 and he suggested FlyWheel Bike Solution ... I made a call to Peter "the owner" arrangements were made for the following Friday, Peter open an hour early to work on my Bike, Firmware Upgrade, New Dura Ace Chain, Rear DerailIuar Breakdown, Bar Tape, Gel Pads along with 3 hours labor.. The Cost was Far Less than Expected .. Couldn't have been more Satisfied

Amazing bike shop with great customer service. Peter is the guy to get things done. My favorite…read morebike shop in the world. Very honest and very fair. Super knowledgeable.

My kids love to ride bikes but I am just not the person to give the bikes their start of the season…read moretuneup. I like that I can just drop the bikes off and pick them up all tuned up and ready to go. The prices a fair and totally worth the work. The staff is helpful and understanding. And I don't know how to see this exactly but they are good with novice and they don't make you feel like a bonehead for not knowing at all what you're talking about.

Great guys! Dakota hooked us up with our little Minnie bike. Easy, professional and FAST. Thank…read moreyou!!!

Don's Bike Center is the best bike shop on planet Earth. I've only experienced like six of them in…read moremy lifetime, but regardless Don's is far and away #1. The last bike I bought here was over four years ago, and I loved it. Sadly it was stolen a couple weeks ago, and I assumed that there was nothing I could do about it because I had no idea when I bought it, and I definitely didn't know what card I used to buy it and wasn't even sure if I used the card. So I'm filling out the information for the insurance claim and I thought why not give Don's a call, the bike was the most valuable thing that was stolen from my vehicle so I wanted to try and at least get some reimbursement for it. Shockingly, Eric was able to find my transaction information and send me a receipt directly to my phone via text (within literally 1 minute somehow), so that I could properly note everything for the insurance claim. Eric was unbelievably helpful and very appreciative of my appreciativeness. I am so glad that I called Don's and spoke to Eric. I hate talking on the phone with anyone and it was not only a great conversation because I was able to get the receipt from him but genuinely he just sounded like an amazing person and was extremely kind the whole time. The world needs more businesses like Don's.

I stopped in to have the brakes adjusted on my electric scooter. Very inexpensive. I hope everyone…read morechecks into this shop. Friendly, good prices. Great job!

Excellent customer service! Helped us get exactly what we need to repair our jogging stroller. Will…read moreorder from them again!

They have the best customer service. Was dealing with Anna and she is very helpful, professional,…read morean overall great person to deal with! Will definitely continue doing business with them. I actually saw the part I neees for a few bucks cheaper but because of their great service I will do business with them! Thank you Anna!

Fantastic service from beginning to end, while packing and shipping a bike for me. The whole…read moreprocess was so much faster and easier than I had anticipated or been quoted on from other shops in the area. These guys really know their stuff, and go the extra mile to make it a great experience as a customer. All that, and the pricing was very reasonable. I usually am not one to leave reviews, but the experience here was top notch. They've really earned their place as the best shop in the area!

I decided very last minute to rent an e-bike while I was in town and I'm so glad I did! The…read morewebsite didn't show any availability but I called anyway and reserved a bike. I was late to my reservation because I forgot sneakers and needed to make a quick purchase. They were very accommodating and adjusted my rental time and fee. Tory was such a help. She directed me to the Bear Creek Greenway and made a recommendation for a restaurant along the trail. I biked from Ashland yo Medford and stopped at the Phoenix Plaza Civic Center for an event and got some wings at the Phoodery. Theres a little bath from The greenway to Clyde's restaurant at Blue Herron Park. Easy access. Super fun day! So glad I rented from them. Great service :)