This is a smaller dealer but friendly sales staff that are not pushy at all. Purchased a new…read morevehicle from them 3 years ago. Sales person Brandon was superb. He wasn't there the next day when we went back to finalize the deal and we got a schmuck. Didn't matter at that point Brandon had everything taken care of. The paperwork side of the sale was a little rockey. My wife went in to sign the paperwork the next day, but when she did the finance department included warranties on invoice we didn't agree upon. It was straightened out though. Service depart is phenominal. They go out of they way to take care of you. They have been our sole service center for this vehicle and our other 2 vehicles. The service department manager Tim knows my wife by name and greats her great, and has always taken time to make sure her vehicle is taken care of. Prices in the service department are very reasonable too. But we decided to trade it in, we decided to try to keep our loyalty to a local dealer. We were very close to a deal, sales person Valerie was great. The manager got involved and tried to negotiate with us with instead of us dealing with our sales person. That pretty much ended any considerations we had for this vehicle right then and there. He minimized our trade in so bad, to the point he was going to have to do us a favor by taking it. Needless to say, had he not been involved we would have accepted the offer but I refuse to feel cheap about a deal. We drove an hour and a half to Deleware and bought the same vehicle for basically the same terms but we were accepted gladly. Prices are good and they generally won't come down much if at all from advertised sale prices. Staff is friendly, service department is extraordinary.

I called at 330 and was able to get in for an oil change and tire rotation at 5 the same day…read more Wonderful customer service from the time I walked in door till I drove my truck out of the service area. I will definitely return in the future!

We recently purchased a vehicle for my daughter. Although the price posted to the car was higher…read morethan what we saw online, they honored the car price that was on their website. We thank Mark for showing us the car during our first visit. We also thank Bo for doing the sales paperwork with us, and for answering our questions, when we returned to purchase it that same day! We received professional and courteous service. They also offered us a beverage during our visit. Everyone, from the sales team to the manager, made our visit a really great experience. -The Bass Family!

Drew in service once again provided excellent customer service and is the main reason I keep coming…read moreback to Jeff Schmitt. I have been a customer of this dealership for over 10 years now. All my cars have come from this dealership and because of this trust and leadership we have with Drew, it's the only dealership my vehicles will ever see. Thank you Drew for all that you do. You're truly the MVP of this Dealership.

This is an update to an earlier review I put on here. I was…read morecontacted by the dealership and they have resolved the issue to my satisfaction with regard to the finance person misleading me into signing a contract that was much too high due to his adding an extended warranty, which resulted in the need for Gap Insurance. The contract was re-written with the lower dollar amount, saving me over $70 a month on my payment. (After him telling me removing the extended warranty and gap insurance wouldn't lower my payment at all.) Now if I can get something done about the mechanic who evaluated my trade-in and lied about it having an oil leak around the head gasket (it doesn't).

My experience at Jeff Schmitt Mitsubishi in Fairborn was phenomenal. My service there was awesome…read more Garrett Jones went over the top for me to get me in my vehicle. I recommend going there and ask for Garrett to help you. I wouldn't go anywhere else. Thanks Garrett for everything you did for me. I give Garrett Jones a

They have always been an outstanding dealership and they're very honest! Even taking care of old…read morecustomers that have traveled for many miles.

Wagner's was great. They were quick to meet me when I pulled up to the service area. While I…read morethought I had an appointment, I wasn't in their system but they took me and got me in and out inside of an hour. I really didn't get a chance to settle in to work while in their lobby before they were calling my name. They offer a no appointment "basic service" option where if you are just getting simple oil and filter changes and tire rotations...you don't need an appointment and man...they are busy. While I was sitting there it was a constant stream of cars coming in for service. We will keep bringing our Subaru here as long as things continue to go well. I have a '22 Forester so I wasn't surprised that nothing was found...but as my car ages...if I feel the pressure of "all these repairs to keep my car functional" I will not be impressed.

I have always known that car salesman are not the most honest people, however, Car Sales Inc takes…read morethe number 1 slot for me. I will never visit this establishment again (and not because he threatened to have me arrested if I did). I scratched his car and told him about it mistakingly thinking I was doing a good thing. He called the police because I "wrecked his car".. filed a report and wanted my ins information because he couldnt take money from me... Turns around 2 weeks later to go through me. At the time of the incident he said it would probably cost $100.00... when it was all said and done.. I had to pay him $200.00 just to get him to leave me alone then he had the nerve to tell me he SAVED me $200.00. You do the math... and think twice about dealing with him.. BUT if you do, NEVER be honest with this place, because they wont be with you.

Be careful buying a car there you might not get a title for it for months after you it the car.read more

You could find a great deal in this lot...but you could also be waiting for weeks to get the title…read moresigned over to your name. Nearing two weeks AFTER the 30 days required by law to give me my title and I am still waiting. I was treated politely, professionally, and I love the car, but they really dropped the ball on this one.

I had an excellent experience at the Firestone location in Fairborn, Ohio. I needed a tire replaced…read moredue to two holes, and thankfully my prorated warranty made the replacement less than half the original price--such a relief. I also needed a new battery, and the pricing for that was very reasonable as well. What truly set this visit apart was the outstanding customer service. The replacement tire was located at another Firestone, and instead of making me wait a couple of hours for delivery, the store manager, Wilson, actually drove to the other location himself to pick it up so I could get back on the road sooner. That level of dedication is rare and greatly appreciated. Another employee I had contact with, Karl, was outstanding, too. Appointments are always easy to make, prices are fair, and the staff consistently goes above and beyond. I've been coming to this Firestone location for years, and experiences like this are exactly why I keep coming back. Highly recommend!

they quoted me $1000 for two pads and rotors and one caliper. A much better shop nearby did it for…read moreless than $400. Someone I know repeatedly takes their vehicles to this business despite a long history of sloppy and overpriced work. I would avoid this location like the plague, there's a much better mechanic on north broad street