We chose Kitchen Express II when we wanted to renovate our small kitchen. Their quality products…read moreand design recommendations they came up with were really outstanding. We feel that they made the best possible use out of our space. Something we had really been struggling with while staying within our limited budget. Brian oversaw every aspect of the installation to make sure that every detail was exactly as we wanted. We highly recommend Brian and his crew of high quality skilled installers, they take pride in their work. Kim & Gary Butler, Henrietta NY

My kitchen was supposed to take one week to complete. It took 4 months to reach the point it is at…read morenow and after pulling teeth just to get it to this point, it would seem Kitchen Express II has abandoned the idea of having a satisfied customer or properly finishing my kitchen. My contact there began avoiding my phone calls, more so than usual after the problems began. If that doesn't speak of the professionalism of this outfit, I don't know what does. There is no reason my kitchen should have taken this amount of time other than sheer incompetence and absolutely no attention to detail. The process has been a nightmare and I have received no apology of any sort from Kitchen Express II but I would expect nothing less of them given their track record thus far. After multiple calls on a day that my contact quite obviously refused to answer or call me back (and the person in question WAS in the office), I did finally receive a phone call from the owner claiming he "couldn't do anything else for me". I guess it was my fault that his incompetent employee measured incorrectly, ordered the wrong parts THREE times and the installer tried to pass off shoddy and hurried craftsmanship as "the way it's supposed to be". Apparently he was doing me a big favor by actually fixing the problems his employees were responsible for. What Kitchen Express II has done for me is give me multiple headaches, a ton of lost time and massive inconvenience for 4 months. As I pointed out above, many mistakes were made through-out this debacle with wrong parts being ordered several times, poor measuring which resulted in a less than desirable look and towards the end, sloppy and hurried craftsmanship as the contractor obviously just wanted to finish. My patience has been tried to the point of wanting to explode and I am normally a very laid-back person. I have come to accept some of the slightly less noticeable mistakes in an effort to draw this painful process to a close. Sadly, it is now certain that I will have to live with some of the larger mistakes as well. Needless to say, I would avoid Kitchen Express II like the plague for any sort of work in your home unless you're a masochist that enjoys incredibly frustrating, long, drawn-out home remodeling projects that result in a "mostly ok" finished project.

6 months, 10,0000 to paint my house. Peels off before the job is done. Maybe because they were…read morepainting it in November.

From the owner: For over 25 years, JEC Construction has been providing expert remodeling and contracting services…read moreto customers in the Greater Rochester area. From simple repairs to bathroom remodeling, additions to large scale renovations, we can do it all, including custom projects based on your designs. We've helped residents throughout Rochester, Monroe County, the Finger Lakes Region, and Central NY create their dream homes. We'd like to help you next!

We stumbled on a gem! The owner, Hussain, is the utmost professional who is extremely knowledgeable…read moreabout every type of home improvement you can think of! Hussain does meticulous work. We called him; he answered and came over as soon as he was free... working throughout the weekend. Hussain installed Ring cameras, mounted flat screens and fixed ceiling fans. We will definitely hire him again and have his number handy. Sandi R.

I sent my wall repair and painting needs on Yelp to several services and got quote with similar…read moreprices, but you can often tell from the interactions who you should really work with. I trusted my intuition, and they delivered exactly what I expected. People who know me usually say I have high standards. With Upstate Home Improvement and Remodeling, I didn't feel like I had to explain too much, and I also didn't feel guilty asking for more. They just handled things the right way.

Matt and his crew did a fantastic job on my deck and privacy fence. Even when there were roadblocks…read moreand hurdles, they overcame everything and got the job done. Howland Home Services gets my highest recommendation on a job well done!

I am very happy with the bathroom remodeled by Howland Home Services. The professionalism and…read moreattention to detail were great. Matt will be the person I call when we take on the next project in my home. I recommend him without reservation.

We worked with Beardslee last year for mowing, they were communicative, professional, and did…read moreexcellent work. They are no longer doing mowing, or we would still be working with them.

We called to have a few outdoor construction repairs done. We received no response for over two…read moreweeks. A representative finally came and gave us an estimate for the jobs. The work was scheduled for a few weeks later. The original estimate seemed high, but we agreed to the terms. The employee did a good job for the first day. Then we were told to complete the last project would require a change with a small increase in price to use some 4 x 4 instead of some 2 x 4 lumber.The work was completed on the second day by the employee and was satisfactory. The problem is when we received an $800 increase in the final bill. When we questioned why the final bill was increased by such a large amount, the owner did not give a reasonable explanation that we felt was acceptable . We reluctantly paid the final bill under protest.

Highly recommend this company. When our skylight was replaced, there were gaps in the drywall. Hub…read moreChan Remodeling insulated it, fit new trim and sealed it. They did a great job and prices were very reasonable. Will be using them for more projects.

I appreciate you taking the time to respond. And this is a reply to your response which is…read moreimportant for full transparency. I just wanted to clarify my experience -- short and simple- you confirmed an appt you didn't keep and then decided not to accept a project/work further because my tone of frustration (of which your lack of communications was the root cause ) was not acceptable. You say you "value mutual respect and clear communication in every client relationship. " Unfortunately, you didn't even communicate until I contacted you to ask if you were still coming. You left me waiting without notification so that's already contradictory to what you value. Management then chose not to continue to work with me because they felt the tone and nature of response was not acceptable after an apology The truth is...No one called to apologize or acknowledge the no show until after I called. You can't expect to gain respect if you don't give it. Although you had an emergency at 7am (our scheduled appt was 10am), it doesn't take more than 5 sec to send a quick message to cancel. You had 3 hours to cancel an appt you couldn't make. So it is for the same reason that I prefer not to work with your company. I also value respect and clear communication which did not occur with your tone and lack of accountability in how you handled the matter. Hopefully this feedback will help future prospective clients. And best of luck to Hub Chan Remodeling. I didn't have a chance to experience their excellent work as others have yelped but hope others get to. Just confirm your appt ahead of time.

Whispering Pines designed, built and installed our kitchen 2012 and then they built a wall unit…read morewith 3 cabinets and a custom cubby unit that sits on top of the cabinets for our bedroom. The quality of wood is soooo beautiful. We always get amazing compliments from anyone who sees the kitchen for the first time including from other service people who look with that "critical eye" of a professional. Both experiences- Whispering Pine never tried to sell us their design but helped us to bring our design to life. Over the years I have needed things from them: an extra shelf, extra stain/paint, shelf pegs and Whispering Pines looks back at our kitchen plan and provides them. Yesterday the spice-pull out from 2012 jammed (due to loose screw) and Edward from Whispering Pines came by and fixed the problem at no cost to us(13 years after the install)!!!!! The artistry, skills and work ethic that comes with Whispering Pines is unmatched.

Built us a custom wine rack cabinet using for its top an existing marble countertop pulled off a…read morecabinet that separates our kitchen and living room, then replaced that countertop with a remnant we picked from their stock to create a functional eat-in kitchen counter. Great work for a fair price and in a timely fashion.

Joe, did a marble backsplash in our kitchen, dry wall work, baseboard painting and installation…read more Every aspect of his work was excellent. We have now hired Joe and Santora Development to do a tub to shower renovation. Joe is professional, easy to work with, honest with very reasonable pricing. Tim and Jan

We had our deck replaced by Santora Development. Joe was "hands-on" through the entire process,…read morefrom initial discussion through to final inspection. Both personable employees who completed the tear-down and construction worked efficiently, and cleaned up the area so that our dogs wouldn't get into pieces of the old-(or the new)- deck. As the owner, Joe himself worked late into one evening with one of his employees to rectify a problem with the steps. Job well done!

Came out to give estimate on replacing front porch steps. Jared sent a msg thru Yelp giving a price…read more($4,400) and offering to provide details and plans.

Good communication and very professional. In the end, went with much lower bid but would…read moreabsolutely consider on another project. Very detailed bid.