Very good job on my carpets and got out stains that no one else could-secret technique! Would…read moredefinitely recommend.

We did not find this company to be reliable nor did they provide consistent quality service. They…read moreserviced our home weekly and sometimes did a great job and sometimes barely cleaned at all. When questioned we would be told they were short staffed or offer some other excuses. After a few weeks we gave them ample opportunities to correct their issues. The last straw was when they did not even show up yet claimed they did. Moreover demanded payment for services not rendered. We still have not received our key back after multiple requests. Highly unreliable and unethical in my opinion. Do not recommend.

SL Custom Construction built a custom pool deck for our above ground pool that is amazing! The…read morequality of the construction and materials has become a beautiful asset to our yard and the value of our house. I worked construction and was a mechanical engineer, so I know how to properly build a deck and I am frankly very particular how contractors create a foundation and their fit and finish of the visible decking and stairs. SL Customer Construction did it all right and with constant care and communications with me to be sure that we would be happy with the end result, as we very much are. We were also very pleased about some of the upgraded finish recommendations that they offered to me that have added several wow factors to what could have looked like just a functional pool deck without them. For example, using two colors of decking, a light gray and a charcoal to make a "picture frame" around the main deck, landing and each step of the stairway. They also made a custom main gate that matched the black railings, rather than use an out of the box gate that would have looked more like a jail cell gate. They also recommended using the charcoal decking color for the skirting all around to contrast the light gray decking boards and again, it looks fantastic! As with any complex construction project, there were a few bumps in the road along the way that caused some delays, such as the wrong length spindles that needed to be reordered. But, the SL team was also making sure that everything was done right and to my satisfaction, while responding to any issues quickly and appropriately. As a marketing and branding executive and consultant in my later career, I know that no business is perfect all the time, but the thing that defines a great from a fair business is how they respond to problems and issues, to create a positive customer experience. I live in the town of Greece where their requirements for construction projects is unusually difficult as they have specs that no other town in the county demands. I have worked with the town permit desk directly and working with the town is a frustrating experience to comply with their sometimes unreasonable specs. SL worked directly with the town of Greece for the permit on our pool deck project and they passed the three required on-site inspections with flying colors. SL owner Scott suggested that they build the town required landing/platform a step lower that the main deck level so that they did not have to have the whole side of the railings a foot higher than the rest of the railings as the town demanded. By lowering the landing, he was able to get town approval with only the safety gate a bit taller than the rest of the railings that still meet the town spec at standard height. I definitely recommend SL Custom Construction for your next custom construction project and I have already discussed a couple future projects for our home with SL's owner Scott. Thank you to Joe, Jay and crew for their attention to detail and positive customer experience. .Also, thanks to Elisha in the office and Ed in sales for their quick response to my questions.

I am writing this review to share my factual experience with SL Custom Construction to help other…read morehomeowners make an informed decision. Initially, I was highly impressed with the owner, Scott. He presented himself so professionally that I made the big mistake of trusting him completely and didn't even seek an additional quote. That is a mistake I deeply regret. Once the nearly $47,000 project began, Scott never came on-site even a single time to supervise the work, leading to a catastrophic breakdown in quality control and professional conduct. The masonry work performed at my property has since been assessed by multiple independent industry professionals who have verbally clarified that the project is a total loss requiring a full removal and redo. The specific, documented issues include: Structural Damage to My Home: The concrete was poured without proper expansion joints, causing extreme lateral pressure that has physically buckled and warped the structural frame of my Four Seasons room sliding glass doors and damaged my siding. Sub-base Failure & Cracking: Severe structural cracks emerged rapidly due to an improperly compacted foundation and the complete omission of internal structural reinforcements like rebar or wire mesh. Safety and Conduct Breaches: The project suffered from a severe lack of professionalism, including a highly concerning on-site incident where a crew leader arrived under the influence of alcohol--a safety violation witnessed by myself and neighbors. When these structural defects were brought to their attention, management's only solution was to offer a minor balance waiver and an impossible surface "patch" rather than addressing the structural integrity of my home. Because the cost to fix their negligence far exceeds what was paid, I am letting the public know the truth. I have exhaustive photographic evidence of the defects, copies of all correspondence, and firsthand accounts documenting every single claim made in this review. If you are considering hiring this company or its new divisions (such as Rochester Deck Builders or Decorative Concrete) and want to see the proof of this substandard work before you sign, please reach out to me directly.

Honest, efficient and friendly. They did a great job.read more

We had 4 driveways lined up in my community. They postponed 3 times, did not show up for the 4th…read moredate and no one ever called me back after the no show.

TKO Handyman fixed our fence after a storm knocked it over, and even created a new gate for us from…read morethe fallen panels. Great communication throughout considering all the weather to contend with. Very professional and highly recommended!

TKO Handyman did a fabulous job on my custom outdoor gates. He took my drawing and handmade the…read moregates exactly as had hoped. He's a pleasure to work with and a real craftsman! He worked through the weekend--and some bad weather-to get the job completed. Thanks Tristan!

When you need good home maintenance or repairs at a fair price, call Jason Long. I am more relaxed…read moreand secure in my home since he has resolved several issues for me. I totally trust him to be fair, honest and thorough in his work. I have seen some of his custom woodwork and it is beautiful.

From the owner: JLHandyman Services is your go-to solution for household repairs and improvements. With experience…read morein home maintenance & repair, plumbing, electrical work, carpentry, and woodworking, we take pride in delivering high-quality services that enhance the comfort and functionality of your home.