I highly recommend this company. Knowledgable and responsive. Equally important, highly ethical…read more Fair prices and always ready to help with short notice. We use them regularly for our HVAC needs. Also have gotten their help with a problematic carbon monoxide detector -- well, problematic for us but clearly easy for them. Don't hesitate to use them for all your needs.

Save yourself a ton of time and frustration. Just look somewhere else. Had a heat pump installation…read moreproject. Witnessed the whole team being changed 3 times over. Ridiculous. Seasons changed two time but the project hasn't finished. Ended up hiring another company to finally finish. I am so mad at myself. Pricing? Not even consistent. Started with an agreement, asked more, then gave a discount. Finally didn't even finish the job or returned calls.

We've had Conway come out twice in the past six months, once to fix our AC and once for our heat…read more Communication was quick and easy, I called the number on their site and had a call and text from John same day (a Sunday). We arranged for Jay to come by the following day, not only was he there on time but he resolved the issue quickly and for a fair price. Today our heat went out and I texted John at 8am about sending someone over. Got an immediate reply and two hours later, Jay was here to fix the heat. Again a prompt job for a good price. I cannot recommend Conway enough.

100% recommend. Called the day before a heat wave when our…read moreolder Bryant AC stopped working. John came out same morning. (I know that was lucky - YMMV). Fortunately we only needed a capacitor but he also did a quick inspection and replaced the stem to preserve our refrigerant. Point is- he kept our older until running without any hoopla. Super customer service. Fairly priced. Clearly experienced and I'm happy to say now we've found Conway - "we got a guy" when our AC needs work or replacement.

I just wanted to write a review to recognize James and Total Comfort Mechanical for their…read moreexceptional service and workmanship. I was having problems with my boiler where it was making unusual gurgling noises. James's expertise and attention to detail was clear when he was able to identify the underlying issues with the system. He was great at explaining the issues and what needed to be fixed to me. I appreciated that he took the time to answer all my questions. The system had degraded over time due to acidic antifreeze that was installed by the previous owners resulting in leaks in various valves. There was pretty extensive and systemic damage but James was able to overhaul the entire boiler in half a day. Now the system is running as good as new. James and Total Comfort Mechanical have my confidence and I highly recommend them for any of your HVAC needs.

I hired Total Comfort to redo our basement boiler/furnace plumbing and to install mini-splits…read morethroughout our home in the Boston area. I cannot speak highly enough of the professionalism and quality of work done in a timeline manner. Honest, Dependable, Great value, and perfect installation considering many factors including a very old and difficult home to work with. A+, Recommended.

Had a new heat pump installed by another company last February, that failed. Had a contractor out…read moreto help me fix it. I don't think I needed a service yet but was referred to Endless Energy by my neighbor. Aaron came here today for the annual service. He was Professional and polite. He showed me the unit and told me what he was doing. I could tell he loved what he was doing and it showed. He cleaned out both the indoor unit and the outdoor compressor. I signed up for a yearly service plan. I would highly recommend Endless Energy.

AI agent wasted my time, booked appointment on a holiday. Did not disclose they were an AI agent…read more Calling on the phone yielded another AI agent

Acton Refrigeration did a fantastic job! We went through Mass Save and they were very…read moreaccommodating to our needs and schedule. It took a while for the Mass Save process to play out but even after a three month delay they still remembered who we were and what we wanted. The owner did everything possible to accommodate our needs at an extremely affordable price. The office manager was great to work with for questions and scheduling. The technicians were extremely knowledgeable, the installation smooth and now we have a brand new system at a really affordable price. (Even the city inspector was impressed with the quality of the installation). Will definitely be using them for all other HVAC needs!

Integrity in a business can be difficult to find. Add competence to the business and you will know…read morewhy Acton Refrigeration is a good bet to solve any HVAC problem. They are in my top 5 list of people who care about their customers.

Cris arrived on time, he was very professional but also cordial. He is very knowledgeable about our…read moreheating system and was able to answer all our questions about the Obie family comfort club. we were impressed with this option, we purchased this program.

Santiago was highly knowledgeable and his customer service was appreciated. He represented the…read morecompany very well. Thanks for sending him over.

This company was awesome and Ben, the technician was very knowledgeable, friendly and truly seemed…read moreto love his career. Our a/c broke on the 4th of july when it was 100 degrees. Another company came out and immediately told us we needed a new compressor for 4500. Thankfully we got a second opinion from Pinnacle and It was fixed in 15 min for a small fee by Ben. He also explained everything in detail to me so I had a good understanding of why the A/C broke and what was done. Highly recommend and big props to Ben for his excellent customer service . Courteous, honest, professional and knowledgeable. Thank you for saving us from being ripped off and keeping us cool!!!

I spent a fortune on a Bosch high heat mini split system for a vacation home, and had numerous…read moreissues with the system. Had Ben bothered to teach me how to use it and what to do in certain conditions, but he ghosted me once final payment was given even though he agreed to come back and finish what he said he'd do. Really disappointing-even though I have my Bosch warranty through Pinnacle, I would never work with him. I'm finding a local HVAC company that actually wants my business and will follow through until the job's done. Ben, I texted you numerous times so you could try to make it right and you blew me off. Bad customer service!

I've dealt with TJs HVAC since 2017 when they installed the central A/C system in my trailer. They…read moreare fast, efficient, and don't waste your time and money. They have maintained my system since installation and have always been professional and reliable. I recommended them to one of my neighbors, and she was more than happy with them. I can't say enough about Tyler and his crew, outstanding, honest, great service - what more could you ask for? In today's world of " me first, the heck with you and your needs" it's so refreshing to find such an honest, hard working, and reliable service. I wouldn't go anywhere else for my HVAC needs. Thank you Tyler, for being the one in a million service person that I was lucky enough to find!

I recently scheduled an HVAC maintenance prior to the heating season. I did not have a good…read moreexperience with TJ's HVAC. The appointment was scheduled for 11AM. The tech showed up at 2:30PM, and issued a 'sorry, I'm late' upon entering. No reason for being 3 1/2 hours late and no prior phone call to inform me he was running behind schedule. He was let in, performed his so-called HVAC maintenance and was out within 15 minutes. I was disappointed with the lack of 'maintenance' that was actually done. He handed me a printout telling me my CO levels were 8% and that low number was good, again, without explanation. No cleaning out the unit, no changing the filter, not much 'maintenance' was actually performed. Cost of 15 minute in out service -- $225. I would not recommend this unprofessional company for HVAC service. Please look elsewhere for your HVAC needs.