Just recently saw Evan's review on Bills Music. I happen to be in there at the same time. He picked…read moreup his guitar and when he dropped his Guitar after the set up Evan asked Bill to raise the action on his guitar because he didn't like the low action He raised it for him while he waited . After he played the guitar he was extremely pleased with the set up Also, Evan asked Bill his opinion on which kind of acoustic to buy. Bill advised him in his personal opinion not to buy what he was getting and then when Evan came in, he agreed with them and said it was a poor purchase and if Bill could help him out and set it up for properly Bill had done extra work for Evan didn't charge him. Evan was extremely pleased and happy. I was very surprised to see this review

Stay away from this man and his store. His equipment is of poor quality, breaks often, and he…read moreclaims he beats all prices but he actually overcharges, especially for technical services. He recently charged me $125 to change the strings on an acoustic and adjust their height, an action which I observed literally take him 30 seconds to do. The strings were cheap and of low quality, made the guitar sound worse than before, and he messed up my instructions to raise the strings, which he lowered initially then blamed me claiming I had mis-instructed him. He also didn't have the decency to tune the guitar. Very sloppy and exploits his customers. He's insulted me on repeated occasions claiming he's only joking when I barely know the guy. It's unprofessional. He sold me a decent Telecaster several months ago and treated me alright at first but I've had it with his store. There is a reason several Guitar Center employees have informed me that they get many customers complaining about their experience at Bill's Music Center.

How is this possible??!!!…read more Unbelievably stocked guitar store and repair shop. Here in little old Wilmington. You can even get guitar lessons!! I could spend all day here listening to Gino Stories. I brought a 40-year-old bass here because the guitar tech in the back of the shop is phenomenal and regionally renowned. If not nationally. Despite being completely booked, he found time to tune it up a little bit and give me some great advice on my next purchase. I found this place on the recommendation of a small store in woburn center. The front of the store is all guitars and gear and gino. Yes there is a Gino at least I think that's his name. There are probably at least fifty or seventy five beautiful guitars and basses for purview and plucking, but you have to be very careful. Gino provides a great illustrious story for each instrument. And will talk endlessly about them. You can tell that he is a consummate guitarist end musician. Very outgoing. And communicative. I bought an old Ampeg cabinet a pedal and a soft-case for my bass. Very reasonable prices. Very reasonable advice. Fantastic selection. Not to mention the genius in the back of the store that can find a fix for anything and knows everything about anything guitar. Easily worth a 45 mlnute or more long drive to get here. You won't be disappointed even if you walk out of here empty handed. The place is a music school, museum and an ICU for stringed instruments electric and acoustic. One of a kind without a doubt. Is it the eighth wonder of the world? Probably not, but definitely belongs in Ripley's. You'll see, check it out

Just wanted to share that I had a fantastic experience buying an amp from Gino's store. He's not…read moreonly a great guy but also very knowledgeable and accommodating. The price of the amp was just what I was looking for. Highly recommend checking out his store!

Exceptional service!…read more I was looking for a trusted, local luthier who would be both easy to work with and deliver honest, quality work at a reasonable price. I wrote off someplace like GC, knowing this wasn't their core business and unwilling to risk the higher probability of landing with a relatively unskilled tech who may only know the very basics of setup. Frankly, I didn't know if my guitar would need more than that but I wasn't going to find out the hard way, wasting my time and money or getting back a guitar that either wasn't fixed or wasn't fixed properly. I came across Kevin Chubbuck Guitars by phoning another local luthier, one who services/repairs acoustics and principally produces high-end handmade custom built acoustic guitars. He highly recommended Kevin, as a former employee who did fine work and one who had since moved on to further hone his craft before setting up his own shop and line of custom-built guitars. After a couple of email exchanges and a phone call to Kevin, I was convinced he was who I was looking for. After a quick review of my guitar, I was given a thorough walk through of the steps he was going to take to fully diagnose and correct the reported issue and explained the possible causes for it. Kevin even demonstrated how he was going to do the work with some of the tools he was going to use and why. Very reassuring and, for me, a worthwhile education. I really appreciated that level of detail. This wasn't just a drop-off, sign here, and see you in a week deal. It was engaging and very customer focused. I left Kevin's shop with complete confidence in his abilities and knowledge that I had found someone who was easy to work with and solely interested in doing only high quality work on anything he puts his hands to, be it an expertly crafted handmade guitar or a lowly setup on a Les Paul Studio. The work was done quickly and the type of corrective action that needed to be done was confirmation for me that I came to the right place. The price? Exceptional and no more than a routine setup would have been, despite the labor required to fix the underlying problems that would have prevented a proper setup. I found the entire experience a pleasure, I got to know Kevin a bit on a personal level, and he made me feel like I was his best customer despite being a new customer with a relatively simple and inexpensive scope of work. I would highly recommend Kevin to anyone looking for a genuinely nice, honest, knowledgeable, highly skilled and easy to work with luthier. Check out his site, his work, and be confident that he can take good care of your gear, regardless of the complexity of the work required.

This is my new go to Luthier. Excellent service. Fast turn around. Not only did he adjust my…read moreguitar but explained what he was doing and why. Extremely knowledgeable and dedicated. I can not say enough great things about my experience here!

Excellent service from the staff, guitar was better than expected, and deal was great. Thank you…read morefor the amazing guitar.

We bought a "starter kit"(electric guitar, amp, and everything to get started) several weeks ago…read morefor my 8 yo grandson. He started his visit with a free introductory music lesson, that he took to quite well( helped also by the patient guidance of the guitar teacher, Jaxson.). One of the managers, Sam, walked us through the purchase, recommending their own in house extended warranty which we signed up for. Fast forward two weeks later, my grandson has an accident with the jack to the amp, the amp tips, and the jack from the cord snaps off in the plug on the amp. I called to see how to go about getting this fixed( we live a bit of a distance away, and I was hoping to resolve this without having to come back. I came in with the amp. I was immediately taken care of by Bob, another store manager. He set about seeing if it could be readily fixed. Once he determined that it would need a bit more time. he substituted a new exact amp so I could be on my way..this whole experience was a great customer service experience. On both my last trip here and this one today, I can't say enough how friendly and knowledgeable everyone is. Bob even gave me a new jack cord to replace the broken one..

Excellent service, real nice people to deal with. Hi quality gear. Great all around…read more Will go above and beyond the typical shop.

Really great small guitar shop where you can sit and play as many guitars as you like.read more

Since they opened have always trusted The Mouradian guitars with my Basses. I recently brought my…read moreacoustic in to have the action lowered and neck adjusted and couldn't be happier with the result. Friendly , quality work,knowledgeable and affordable.

if you're a guitar enthusiast, this is the local store for you. they have a wide selection of…read morevintage guitars of all types and ranges, but their claim to fame is repaid and customization. every guitar fiend i know in the boston area knows mouradian guitar, and always checks with them first.

I brought a Gibson J45 acoustic here for some work. They did a great job for a very fair price…read more If you need a new instrument, lessons, or guitar repairs - I'd highly recommend NH Guitars. These are very cool people.

I brought a guitar, amplifier carrying case and wires to sell. I bought this whole set up for my…read morechild that showed some interest. Needless to say, it stayed on her wall for almost two years completely untouched. I finally wanted to get rid of it. Brought it to NH Guitars, they tested it all, looked up what the going price is and offered me 65% of what it's worth. It was fair for both of us! Very friendly and knowledgeable and very fair people to do any buying or selling.

Pat has closed his shop and retired. A loss for all guitarists, as he is the best tech anywhere.read more

I have driven hundreds of miles each year for 20 years just to have Pat DiBurro tune up, and work…read morehis magic on my Taylor guitars. Pat is a MASTER LUTHIER and even nicer person. Thank you, Pat.

Thank you, Dr. Eric Swanson, Bass Guitar Luthier, M.D…read more Your work speaks for itself and has surpassed all others. Thank you, Eric, for providing 100% customer satisfaction with each bass guitar you Improve for me (11 repairs and counting)! - Ernie Leblanc, ''Into the Bass!''

I purchased a ukulele from them and there was an issue with the electronics. They were very…read moreresponsive and worked with Kala to get the problem fixed. I would buy from them again.