What a great place and the best service! Located in downtown Methuen and couldn't be easier to find!read more

Lessons from top educators . Service and set ups are on point and inexpensive. Jack has a great…read morerange of used equipment that is always changing . I check in often and always leave with a smile and something . Great value

Gabe has worked on all of my guitars, and quite frankly is the only person I'd trust them with. His…read morework is astounding and his prices are totally fair. His knowledge of guitars is encyclopedic and he can fix anything. He can take a mediocre guitar and get it to sound like a vintage champion. For my vintage guitars, I would never entrust them to anyone else. And he won't let you leave his shop unless you are 100% comfortable with his work. Simply put: Gabe is THE BEST.

Trust this man with your axe. He patched up a massive crack in the body of my Taylor when I was on…read morethe road.

Bob is an expert in woodwind repair, restoration and tuning. He helped me to adjust my tenor and my…read moresoprano saxophones over the past few years. I am just an amateur, but he has done work for most of the local musicians and some well-known international performers. In addition, he is a great guy to talk to with tons of interesting anecdotes from his work over the years.

The man knows his stuff. Expert sax repair but he can no longer test flutes during to a mouth…read moreoperation. Very reasonably priced.

If I could give John Rowen ten stars, I would. I stumbled onto his shop by pure coincidence and it…read morewas the best luck I could have had. John is an honest, highly skilled artisan who went completely above and beyond for me. He bypassed the standard retail assembly line to customize a premium, beautifully set up Eastman VL210 outfit that plays like an absolute dream, that was way beyond my expectations within my budget. He prioritizes his workbench time for his clients and handles his craft with a level of care you simply cannot find anywhere else. I am incredibly grateful for his guidance and will be a customer for life.

John is the best in the business. He has worked on my violin several times since 2017 doing various…read morecleanings, replacing fine tuners, re-hairing the bow, etc. His consultations are always accurate and efficient and his prices are VERY reasonable for his expert services. John is a highly regarded craftsman in his field and many of the country's top musicians go to John to work on their instruments. His turn around times are very quick and he always handles the instrument with the utmost care and precision. Highly recommend him for work on any string instrument.

I rented drums from 247 Drums for a concert and anniversary dance for my dance school, Boston Lindy…read moreHop because we were flying a band in from Pittsburgh and could not bring some of their instruments with them. Sergio from 247 Drums was easy to communicate with. I checked with the drummer after the gig who verified he got the type of drums he requested and was happy with what 247 Drums provided. Most importantly when there was an issue that one of their drivers called in sick Sergio quickly communicated to us about the issue and we were able to find a work around.

To anyone who is interested and who does not want to go through what I go through, please do…read moreyourself a favor and do not buy online in this store. Thanks to the fact that I used a credit card and after 5 months I was able to get my money back! I had to make a formal complaint against this seller and 247 drums, multiple emails and text messages receiving fatulous responses from Mr. Sergio, owner of the store, forced me to file a complaint that was resolved in my favor today! Maybe you can buy directly and in person at the store but by no means buy online, this business is not reliable and the customer service leaves a lot to be desired!!! We work hard and musicians make a lot of sacrifice to get the tools of the trade and apparently this is not important to 247 drums store!!! No excuse is enough to repair the damage!!!

Brought an acoustic guitar to this repair shop when it was in Boston near Berkley. The guitar I…read morewanted repaired had developed cracks from the soundhole through the lower bought and binding. After nearly two weeks I had to call to see if my guitar was ready. After the repair the guitar looked just like it did before I brought it in for repair. The cracks were not fixed. All he did was glue wood stock blocks to the underside for $280. My guitar was still under warranty from Gibson. I contacted them and they made mention of a shoddy repair. Fortunately this repair shop was an authorized repair shop by Gibson. Gibson replaced my guitar with a brand new one of the same model with hang tags still on it and Gibson factory polished and plecked. Thank you Gibson. Booo to this so called repair shop. BEWARE !!!

Peter diagnosed the issue with my new Martin immediately, plus some other setup issues. Worked…read morewith Martin to get the warranty work paid for. Newburyport is a bit of a drive, but I am satisfied with the work.

Dan did a really nice job completely overhauling my Boosey & Hawkes clarinet, which had been…read moresitting gathering dust for over 25 years. It plays like new now and I'm excited to get back to making music again now that I'm retired! The price was very reasonable, and he also gave me a loaner clarinet to use for a few weeks while he was working on the repairs. Dan has been doing instrument repairs for many years. I can see based on the work he did on my clarinet and the fact that his workshop is stacked to to the brim with instruments that he is clearly a master at this trade and the go-to guy for repairs.

Dan did great work on an old Yanagisawa soprano. I've only been to Dan once, but I know he's got…read moreyears of experience and clearly is exceptional at his trade. I recommend Dan for anyone looking for instrument repair.

For more than two decades, Bill Whitsett has regularly serviced my 1996 Martin SPDC16. Besides the…read morestandard neck set-ups, he has repaired the binding, fixed cracks, replaced frets, and, most recently, did a full neck reset. The quality of his workmanship keeps me coming back. I recommend him and Whitsett Guitar Works without hesitation!

Bill has worked on a couple of my guitars, including a Jackson American Virtuoso and a late 1990's…read moreTaylor 414 acoustic. His work is exceptional. He took care of fret sprout on the Jackson, along with a setup. On the Taylor he replaced 6 worn upper frets, repaired a crack and did a set up as well. I've been playing for almost 50 years. If you want a high quality luthier who's passionate about what they do, look no further. Highly recommended.