I love shopping at JCPenney. You walk through the doors and you are welcomed in. I hope they don't close their doors. We need the store that has been in business for such a long time. read more

Overall impression of the store selection & cleanliness was positive. The cashier at the counter associate 0751 according to my receipt was very helpful. During the transaction the supervisor behind the counter repeatedly interrupted her to push a credit card on me and all guests at other registers. I had a card but it was expired. When I said I didn't want one she replied LOuDLY from 2 PoS terminals away, "why not? You don't like saving money?" Which was meant to be funny but was actually off putting. The cashier helping me was new and needed assistance and called for that supervisor to help. The supervisor brought over another trainee to watch her help my cashier. She made comments about both of them needing to learn. The supervisor then took great pride in loudly stating "yeah they all get nervous when I come around and they make mistakes". She repeated this more than once. She frequently called the cashier helping me "girl" & said "calm Down girl" despite the woman clearly being an adult. She then relayed the comment about her making them nervous like it was a badge of honor. I finally interjected and told the supervisor that it was possible they were nervous because she was condescending and referee to grown women as "girl". She laughed and continued on making the cashier and the trainee visibly uncomfortable. To that supervisor: from my experience as a multi business leader, if your presence intimidates your team, causing them to become visibly nervous the problem is YOU not the employee. To the cashier, you deserve to be treated with dignity & respect. I will never shop at or recommend this location. read more

JCPenney - Department Stores Near Me - Weatherford, Texas

The employees were purposefully taking their time talking and they were asking questions and talking randomly about a girls hair color instead of assisting us and it took 20 minutes for us just to wait for them and we proceeded to leave because of how long they were taking read more

Despite the fact that Penney's has fallen on hard times lately they are stills good place to shop. My wife's grandfather worked for Penney's his whole working career and he would be deeply distressed to see what has happened to Penney's. I hope they return to their old values and ways and become successful again read more

Clean environment, friendly associates, great prices. What more do you need?? P.S. Don't let the photos on here fool you, there's no Sephora :( But there is a salon :) read more

JCPenney is probably one of the best stores to shop for clothes in Weatherford employees are friendly and helpful but JCPenney usually has a problem getting employees. They are usually low staff in employees because one the schedule times usually has most leaving and clocking out early so near the end of the day or just afternoon most of JCPenney's employees leave early finishing work. Some try walking out the store when they just clocked out because customers stop them asking for help. Also Weatherford Texas JCPenney fitting rooms are available until and hour before closing they close the fitting rooms and hour before closing the store. Which upsets alot of customers that come in last minute before closing or people you try coming in 5 mins before closing. It gets people mad like seen many throw the clothes Down Infront of employees and walk out the store. To be honest JCPenney is a great store in Weatherford Texas but customers make the store look bad. Some shoplift, mess up neatly folded clothes or unorganize clothes to give the employees more work to do or just lazy or don't like neat stuff I've never figured which one of those it's most likely to be but yeah JCPenney also had a racist customer come in telling one of our Mexican employees "This is America, speak English and told the one of the employees to shut up." Most of Weatherford TX JCPenney employees are all ethnic in some way or another at the time and have very few white employees. Which every employee is told to respect one another And just most customers come in to look for a fight or try to scam Employees to get a better deal. Honestly JCPenney isn't bad the customer make it look bad. No security that's why we have shoplifters some shoplift without shame and make it obvious. JCPenney sounds bad but really JCPenney is amazing clean and friendly but with customers it's basically rough part of their day, dealing with rude customers. read more

Absolutely amazing atmosphere and even better customer service! I am in this store at least once a week whether It be in Sephora or shopping for my son. I was actually in there today. Everyone is happy and very helpful, they don't seem agitated or rude if they are asked for help. They go above and Beyond not just for me but I have seen customer service interactions with other people and they help and do an amazing job, even with the more angry customers, I watched a Sephora employee handle herself So gracefully and professionally were there were three people yelling at her to where she was almost to tears but she held it together kept it professional and tried her hardest to help these people even though it was very clear that the products they were bringing back were stolen or bought somewhere else for a much cheaper price and they w and they just wanted to get money back on a product that was stolen, they did not have the receipt and the 90 day policy had already passed, but she did absolutely amazing with these people and let me tell you these people were really trying it. read more

If you want to know why JC Penneys is having financial problems try finding someone to help you in a Penny's store after 5:30. Trying to find assistance in drapery I have asked for help still no one comes to assist. I ended up asking a store employee for a manager to assist, the employee could not even get a manager to respond. read more

I love Penney's. Their prices are excellent, the people are extremely helpful, and the stores are not crammed. I wish more people would think of Penney's, especially for clothes for their kids and the parents. No, I don't work for them. But if people don't buy from JCP, we'll lose them. read more