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    JCPenney Salon

    3.7 (43 reviews)
    ModerateHair Salons

    By appointment only

    Services - JCPenney Salon

    Haircut

    JCPenney Salon Photos

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    First color

    if I could no stars I would. I had Wendy at the Greensburg location for highlight. I have highlights for years. I have never seen anything like it. it looks like someone just stamped color wherever.There is no way she did not see her huge mistakes that she made. she even said she was happy with color. One she completely over highlighted my hair. Colored underneath with not the right color, and did not cover those grays. I did end up calling sending pictures to the manage. She did set up for me to have it corrected with a different stylist. That stylist was very nice and I'm sure tried to do her best to correct it. My color is not anything that I was looking to get. Unfortunately I guess to correct wendy mistake we had to do some darker shades which are wide and noticeable. My hair have since been dry and breaking and I will have to wait a while and go to a salon to get my hair to what I wanted. The manager never reached out again to see if I was happy with the correction and believe it or not refund was given. I should've just asked for a refund and went elsewhere. Trust me stay away from this salon.

    Love the curls that my hairstylist did -- Kim Ngoc ^___^ awesome!
    Belle D.

    Update:: The hairstylist I had gone to, moved to Empire Hair Salon. It is right by JCPenny, upper level. I'm happy she is still in the same mall. Finally! A place, or should I name my hairstylist that can do an Asian hair good. She does what I want to exactly the way I want it - and the massaging of the scalp and neck is an added bonus! NO ONE in Charlotte can pull this off. I have to wait for my trips to visit my in-laws to hair my haircut at this place with Kim Ngoc. She's awesome!

    Single process color gone wrong...
    Lesley H.

    I've been debating on how to rate this salon as there's numerous factors, such as 1) the overall salon experience, 2) stylist abilities with the haircut & 3) the hair color. So while I experienced several good aspects, the bottomline is that I am not happy with my end result. Overall the salon offers an enjoyable experience with ease of making appointments, competitive prices + available coupons & as I witnessed, many regular customers. Upon having my children's hair cut here a couple times with success, I decided to make an appointment with Rency for a cut & single process color. At this point my ash brown, natural hair color was significantly showing at the roots (atleast 4 inches) & I was looking to match my over highlighted hair to it. Plenty of sample to match to, in other words. Unfortunately I ended up with an all over strawberry blonde color of sorts, simply not at all what we had discussed prior to proceeding with the color. The plus side is that my haircut was perfect & exactly as requested. I ended up returning the next day for a color correction (same stylist) & while I appreciated the time & effort the red, brassy tones became even more prominent. Perhaps even tints of green in the lower half of my hair - is that even possible?! Thankfully it's just hair & fixable with the right colorist (that I have yet to find)... so lesson learned, we'll stick with only the haircuts here!

    Right after seeing Rency
    Michele M.

    Rency has been cutting my husband's hair for 7+ years and followed him here from another salon. Wanting to save some money on my cuts ($60+), I tried him out and was impressed. He listened to my vision and made sure that I was happy with the results, which I was. My cut, wash and style was $45 & hubby's was $35 and we left with free samples. The atmosphere is bare boned but I'd rather get a quality, affordable cut and save $60/year.

    highlights done by Mina. absolutely perfect.

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    12 years ago

    Only place I go for a great professional haircut. I'm in sales so it is very important to look professional. Troy does an outstanding job!

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    Page 1 of 2

    Ask the Community - JCPenney Salon

    Review Highlights - JCPenney Salon

    I have gotten my hair done here for 12 years (age 17 to 29) with Daisy and I will never go anywhere else.

    Mentioned in 5 reviews

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    Hair Story - Young working his magic! 5 inches off with side bangs and front layers. Thank you!!

    Hair Story

    3.9(74 reviews)
    2.4 mi
    $$

    Walked in last week and they were BUSY! The staff was so friendly and asked when I was free and we…read morewere able to find a time that worked for us and I came back the next week. I came back at set time and they whisked me off to get shampooed right away. I only waited a couple of minutes while my hair story guru was finishing up with his previous client. I loved that the staff checked in and kept me updated. Things were clean and they were able to tell that I had a morning and may not have been the most talkative, which I super appreciated! The place is no frills and it's not fancy but my guy knew was he was doing. I showed him some inspiration photos and he got to work. The whole experience was about an hour from start to finish and I love my new cut. I didn't see any prices and didn't even ask! LOL. Imagine how surprised I was when they told me my cut was only $53! I happily swiped my card and tipped my shampoo lady and guy in cash and walked happily over next door to Ranch 99 to get some lunch. Will definitely be back as it was a steady stream of people coming and calling to making appointments!

    I came in asking for regular bangs and even showed a clear photo. He asked if I wanted curtain…read morebangs. I thought this was a language barrier situation and that he understood I meant short, straight bangs like the photo. Instead, I walked out with long curtain bangs, nothing like what I asked for. He did check in with me throughout the process, but it was confusing. I explicitly said I wanted my bangs shorter, yet he continued cutting them longer than what I had shown or said. I'm not sure where the communication broke down, but the end result was the opposite of what I asked for. He also asked if I wanted to thin my hair. I didn't know exactly what that meant, but he said it would look better. I hesitated, but when he suggested "just a little," I agreed. Unfortunately, he thinned out so much that now I have tons of short, frizzy pieces sticking out everywhere. Again, nothing like the photo I showed. It will take years to grow my hair out to fix this. On top of that, he didn't check my face before sending me out the door. I left the salon with tiny shredded hairs stuck all over my face, like I had just walked through a hair storm. I told him explicitly what I wanted, but the haircut I received was completely different. I went in for regular bangs and long layers and left with super long curtain bangs and thinned-out hair.

    Photos
    Hair Story
    Hair Story
    Hair Story

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    HairSocial - Money Piece and Babylights. womens hair and color

    HairSocial

    4.5(281 reviews)
    8.8 mi
    $$$
    Certified professionals
    Luxury

    Rylee did an excellent job on my highlights and haircut. She gave me guidance on what would look…read morebest since I wanted to drastically change my hairstyle. She was honest and answered all of my questions. My hair came out better than I could have ever imagined. In addition, she's very personable. The whole staff was great, with multiple people asking if I wanted anything to drink or if I needed anything. Highly recommend.

    I recently moved to Arlington, VA from Maryland and for months I've looked everywhere for a hair…read morestylist. For context the stylist I've been to for years is based in Baltimore and with how traffic can get I can't justify spending 40% of my saturday going to Baltimore to get my hair done. So I began the search looking for a new hairstyle salon. Tried Alexandria, Springfield, even Fairfax. But none have provided what I need and certainly not justifiable of the price it commanded. So I tried HairSocial because I found it on Google and I liked I can book online. My hair appointment consists of the following: Wash, Blow Dry, and an undercut. Sometimes I'll get it flat-ironed depending on the occasion. So I booked 4 days in advance and when I arrived for my appointment I had to wait 20 mins after my actual time (for context it was a Sunday afternoon and no one else was in the shop except for one customer). When I was seated I was only given a haircut and nothing else despite asking for a hair wash and a blowout. Considering I had to put a downpayment online to book the appointment I naturally felt bamboozled. They offered to do what I originally asked but they said I had to wait an hour. I didn't have time as I had a family dinner I had to attend so I decided to go home and wash my own hair. Before I left, the front desk offered to refund me on my card and then said no and could only offer me a credit. The credit was tied to my account yet the credit isn't available when you book online you can only access the credit if you call to set up an appointment. Extremely disappointed but the stylist did a great job with my haircut. I'm just disappointed that I didn't get what I paid for at a reasonable time. Thankfully the management of the loc in Tysons Corner set things right and as a result despite this location being closer to me I go out of my way to visit the HairSocial in Tyson's Corner (that review will be coming shortly).

    Photos
    HairSocial - Cut and Color with Blue Money Piece

    Cut and Color with Blue Money Piece

    HairSocial - Color and Cut

    Color and Cut

    HairSocial - Babylights with Money Piece
Before & After!

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    Babylights with Money Piece Before & After!

    iHair Salon - By Heart :) Phone 5716269482

    iHair Salon

    4.6(247 reviews)
    5.4 mi
    $$

    I've been going to Heart for over 10 years, and don't trust anybody else with my hair. Before…read morefinding her, I struggled with brassiness and orange tones in my highlights. My hair is naturally brown, but I have grays coming in, which makes coloring even trickier because I need gray coverage while still keeping dimensional highlights that look natural. Heart took the time to really understand my hair and, over the years, developed the perfect formula for me. She somehow manages to cover the grays beautifully without it looking harsh or obvious as it grows out, while also keeping my highlights dimensional and free of the brassy/orange tones. What's even more impressive is how much healthier my hair has become since seeing her. She's incredibly knowledgeable about hair health and has taught me so much about how to properly care for my hair over the years. My mom also goes to her and has learned a lot from her as well. One thing I really appreciate is that the client never feels pressured to buy products or upsold on things you don't need. She genuinely loves what she does and truly cares about helping people understand and care for their hair. The biggest game changer for me has been her Hair Blessings leave-in conditioning spray. It has genuinely helped heal both my hair and my daughter's hair, and my hair has never been healthier or more manageable. After more than a decade as her client, I can confidently say Heart is exceptionally talented at both color, cut and hair care.

    I found Heart by chance once when I was visiting Northern Virginia. Now she's the only person I'll…read morego to for a haircut. I live in Texas so it's a commute. But it's worth the wait!

    Photos
    iHair Salon - Inspired Fall Time Warming Color by Heart :)

    Inspired Fall Time Warming Color by Heart :)

    iHair Salon - By Heart :)

    By Heart :)

    iHair Salon - By Heart :)

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    By Heart :)

    JCPenney Salon - hair - Updated May 2026

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