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    JCPenney

    2.8 (99 reviews)
    Open 11:00 am - 7:00 pm
    Updated 1 month ago

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    So cute
    Zamma M.

    I love coming to JCPenney's in Roseville one of my favorite places to shop. They have a very wide selection a different items to choose from. They don't just have clothes. They have home appliances and much more. This is one of my favorite places to get my jeans because they always have the best last ax sale that is one of my favorite the best time to go shopping because you will find great deals plus every time you put your phone number in when checking out that builds up point to take money off of your purchasesuse your JCPenney card that also helps them accommodate you and give you a good deal. The staff that works at this location are very helpful very efficient. I also love the salon in JCPenney's because they have lots of namebrand shampoos and items to choose from definitely one of my favorite places to do my holiday shopping and do a little shopping for myself if you have not checked them out, I would recommend checking out JCPenneys.com. They always have great deals in stock. I highly recommend JCPenney at Westfield Roseville Galleria greatest establishment. Great prices great items to choose from. Thank you JCPenney's in Roseville you guys are great. Keep up the wonderful great work and I will see you again soon thank you again :)and happy holidays

    Very cute shoes
    Gigi G.

    I have been shopping at JC pennys for a very long time even before the galleria mall came. We would always be long time shoppers at sunrise mall. I love coming here because they have very reasonable prices on everything. You could always find a great deal and the fact that I have my JCPenney credit card every time I give my phone number and use that credit card every 200 points I get a $10 off on my purchase and who doesn't like to save money I know I do, this establishment has something for everybody to even have a hair salon where you could have your hair done get it eyebrow wax. Whatever you may need for men and women they even have inside of JCPenney, JCPenney, beauty or you could go and browse for perfumes, make up and much more and upstairs they have the Home department which is plates vacuums in much more upstairs is also where their pet aisle is and pajamas and intimates are also upstairs along with the men's department they also have a photography department available at this establishment and upstairs. They have an optical department as well. This store definitely has some thing for everybody. Staff here is very friendly, very helpful and you always find whatever you're looking for. I always find more but knowing that I have my JC pennies card and I'm getting savings and getting points is definitely worth it. The rewards program is definitely worth it. is definitely worth it. Saving money on my purchases always makes me happy shopping with the great experience. Makes me even happier. This establishment is awesome. They have elegant wear namebrand shoes and much much more. I highly recommend this establishment for anybody. Looking to buy home goods clothes, shoes they definitely have it all they have a baby selection, kids section and much much more. I will definitely be coming back here again very soon for more future visits and more great experiences to come thank you JCPenney keep up the great work happy holidays and happy Thanksgiving to come. Thank you for all your hard work. I appreciate every single one of you. Thank you again :-)

    Dangerous employee who is violent and hostile

    Came here and this boy was at the register named Cody was awful. He was super rude with bad attitude. Seriously he needs to be terminated because he was violent and seemed to be extremely hostile. Jcp really needs to terminate this guy as we were watching his actions and motions with us and his behavior was questionable. I really think he may be dangerous for customers and staff who have to work with him. He ended up storming off and saying something foul. My brothers and husband were in the car. My husband wanted to pummel him when he found out how he treated us. Last thing anyone needs is a showdown ass kicking in Penney's. The store itself was lovely with lots of great finds. It's just this Jackass who worked there...

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    2 months ago

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    10 months ago

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    6 months ago

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    6 months ago

    I've been trying to call two separate departments for a week and no one picks up. Booo!

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    1 year ago

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    8 months ago

    The lines to check out are ridiculous. They need to call more cashiers for a Saturday morning.

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    5 years ago

    We were at the galleria and Monique in the Junior department was so helpful. Great customer service!

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    Page 1 of 3

    Ask the Community - JCPenney

    Review Highlights - JCPenney

    I always find more but knowing that I have my JC pennies card and I'm getting savings and getting points is definitely worth it.

    Mentioned in 11 reviews

    Read more highlights

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    LOFT

    LOFT

    2.1(51 reviews)
    0.3 mi
    $$

    Love the store but it lacks good customer service. When I asked for a gift box, the sales person…read moreawkwardly said "ok". After 5 minutes or so of her trying to assemble the box, she asked if I wanted the clothing I purchased into it. I said "Yes, it's a gift". As she started to put the contents into the box, I asked her if she cut the price portion of the tag off. She said "oh, did you want me to?" Ahhhh, common sense says that if it's a gift, you should automatically do it or ask the customer? After finally putting the merchandise into the box, she handed me the sloppily put together box and said "Merry Christmas" I said "thank you"? And asked for a loft BAG to put it into (raining outside) as well as the gift receipt, that was not offered. It's not that she was being rude, just clueless. Maybe she was new, who knows...but the other sales lady at the register just stared at her and offered no assistance when she was struggling with the box. Can you say WEIRD? Awkward experience all around. I spent a decent amount of money and also never was asked if I needed help by a salesperson on the floor. I did need help...but I eventually figured out the answer to my question. For being a Saturday afternoon during Christmas time, they were not even busy.

    I came here to update my work wardrobe since we're moving to business casual. I had heard from…read morefriends that LOFT has good work pants and blouses, and I was also hoping to catch some good sales. They did have some cute pieces, but a lot of the styles felt outdated or just not my personal taste. What really stood out to me, though, was the customer service. I noticed the sales associate actively offering help to everyone around me, asking if they needed assistance, but she never once approached me even when I was standing right next to other customers. Because of that, I ended up feeling uncomfortable and decided to leave. As I was walking out, she finally asked if I needed help, which felt very odd considering how attentive she was to others. I declined and left. Even if I wasn't shopping alone that day, I still should have received the same level of service as everyone else. The whole interaction just felt off and didn't sit right with me.

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    LOFT

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    Vuori

    Vuori

    3.7(6 reviews)
    0.1 mi

    Only more praise to sing, as I popped in there again earlier today. Grateful to have Ian on hand to…read moreanswer my questions and check on inventory for me, he was super patient and helpful. Ian also let me know that their spring collection was just around the corner. A dear friend introduced me to the brand and I am hooked. Gorgeous materials, beautiful colors, and so much to choose from. Such a great shopping experience from start to finish.

    Not impressed today. While this store has a decent inventory compared to a lot of other Viori…read morestores , the customer service left a lot to be desired. Granted lines were long with the post Christmas shopping. However, they didn't have a way of managing it and it ended up with a whole lot of really frustrated customers. I knew what I wanted when I walked into the store. I picked up a pair of pants and walked up to the register. I was third in line. There were two registers going. There was a longer line at the other register; I picked the shorter one. By the time they finished the person at the front of my line, they were probably 10 people behind me and an equal number at the other register. What did the cashier do when it's my turn? She calls for the person in the other line. That person then told me that there was only one line when she got in line. What?! We had all been standing there for at least 20 minutes. If there was only one line, they were 20 people who were never told that by anybody. This is not OK. I know a bunch of us, myself included, walked out of the store. It's no way to treat guests.

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    Vuori
    Vuori
    Vuori

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    Cotton On

    Cotton On

    3.1(31 reviews)
    0.1 mi
    $$

    Went in today for some back-to-school shopping for my daughter who's starting high school. It was…read moreour first time in this store, and overall it was clean and well-organized. The clothes are definitely geared more toward a younger crowd and a little on the pricier side, but my daughter did find a few cute things she liked. Checkout was a bit frustrating. There was only one register open, which was fine since there were just a few people ahead of us and we weren't in a rush. However, a female employee who seemed like a manager got in line behind us and then called another employee to open a register. Another male maybe manager instead of helping the next person in line, he helped the employee who had been behind us. That didn't sit right. Thankfully, when we did get to the register, we were helped by Melissa, and she was absolutely lovely! She had a great attitude, made conversation, and was even helping a newer employee while ringing us up. She definitely turned the experience around.

    Idk what happened but Cotton On used to be my go to for cute, inexpensive clothes that were…read moredecently priced. The style of clothing here is so questionable, as I walked around the store I kept asking myself, "Who would want to wear this & why?" I was just shocked and for the price of something so thin, with poor quality. It mad me sad because I really liked this brand before they changed their style and materials. Now it's just overpriced items with not so great quality.

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    Cotton On - Back to school shopping

    Back to school shopping

    Cotton On
    Cotton On - Cute layout and fun clothes

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    Cute layout and fun clothes

    JCPenney - deptstores - Updated May 2026

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