Before I ever drove to the office l called ahead to ensure they were able to provide the…read moreconfiguration of glasses l need, a pair of inverted bifocals. They said no problem, when l arrived we went over it again prior to my exam. After I racked up a bill l was told that they're NOT able to provide said glasses. I may have to go to Canada or Mexico to have a simple occupational script filled.

If I can give a no star, I would. Bought several glasses over the year but this will be my last…read moretime. My lenses rose coating was flaking around the lens. I went to the store the first time, not cover since no lens protection. Report to corporate and they said to go back to store. The rest of employees were very nice and she saw the flaking. She said manager will call you. He did not instead she called back and I said I wanted to speak to the manager. Almost 2 months later still not heard from him. I went to Costco and Target optical (own by same company) for 2nd and 3rd opinion and all said they would redo the lenses. The they later said there is a 90 days warranty. I have my lenses adjusted many times by only them and they never reported to me. I then contact BBB, the manger wrote I stepped on my glasses. Never have and on top of that why the flaking of the rose coating. I only asked for a replacement of the lenses not refund. No more coming here. Also BBB has multiple F rating for Lenscrafters at this location

I have had experience with various Optical centers in various cities and states. The Costco Center…read morein St. Peters is by far the best,and l have been 83 years on this earth. No, l was not born wearing glasses but have required some visual aide for 40+ years. I have only lived in this area 5 years but for as long as l am here, l will remain a customer of this Eye Center and l surely hope the staff they currently have will remain as well. Thank you for all you have done and continue to do. You all deserve a raise! God Bless You, Judith Allen

Excellent service, and reasonable prices! I highly recommend them, and Smith vision care for the…read moreeye exam

Very friendly staff! Dr Dowling was the best explained everything that he was going to do in the…read moreexam and very friendly and outgoing. Will be going back there in the near future.

This Eye Care store is beyond exceptional in every way! From the time you enter to a kind greeting…read moreand then on to Dr Dowling to picking out your glasses it's great! Plus the finished product is of course picture perfect. I haven't had new glasses in 6 years too! Love Love Love Keeton Vision Care.

The office staff was stellar, though I found Dr. Hegyi to be a bit brisk. I was a walk-in today, so…read moreI was grateful that I could be accommodated quickly. I was a first timer to this location today, and I would not visit again, unfortunately. The front area looks like it has been renovated or updated fairly recently, but the building is old. The exam rooms are showing their age, and are not well insulated for sound, making them not as private as I'd prefer. The form I was asked read and sign, pre-appointment, could've been straight out of a comic strip... It was a copy of a copy of a copy, it appeared. Black and white, double-sided, and really streaky vertically. Almost impossible to read a line of it, especially given that I was there because I misplaced my last pair of readers a couple of hours before I walked in. So I asked the receptionist about the content, and the purple highlighted sections where I was to sign or initial, assuming it was typical pre-exam patient release form legalese. (It was.) BTW, I went in for a preventative annual eye exam, and as I only wear readers, I'm unable to speak to the experience of purchasing glasses there. Overall, a meh on the exam.

Spent a long time picking out my frames. They were marked and measured. Then when I came back to…read morepay for them they couldn't find them. After 2 days I got a phone call saying they found my frames. They had not. They pulled a similar pair off the shelf and tried pass them off as my frames. It was an absolute lie. This entire process was an absolute fiasco. And this will be my last visit to Clarkson Eye Care.

I could not check the details of my vision insurance coverage due to the website being down, but I…read moreremembered that I had a $200 allowance for either frames or lenses - I just couldn't remember if it was a credit or a rebate. I asked for help. BIG mistake. An employee checked and assured me the answer was REBATE, not CREDIT. I double checked and she confirmed. I would pay for the services in full and be given instructions to claim my $200 rebate upon picking up my lenses. I paid my bill and when I picked up my lenses several days later, I asked about my rebate. The staff looked at me as if they had never heard the word before. There would be no rebate. The employee I spoke with previously got very rude and treated me very disrespectfully until I threw up my hands and left in frustration. No point in trying to reason with a person like that. If you like getting correct information, being treated like a customer instead of a virus, and spending the correct amount of money, I'd suggest going anywhere else but here. If you hate money and peace of mind, by all means, make an appointment at Crown Vision.

Excellent detailed examination the doctor spent plenty of time with me explaining what was going on…read morewith my eyes.

I don't normally write reviews but felt the need to share my horrible experience for others to…read moreconsider. Overall the service for my exam was fine but when it came down to buying glasses the sales tactics were obvious and horrible. When I started to question the costs I was given diff excuses trying to justify why my glasses were sooo expensive, even when having vision insurance. They told me that buying the same glasses with my insurance would cost me more based on the funny math used for the lens and bundling pricing. Highly recommend taking your prescription to another company or online to save you a lot of money! Sad!

office has unethical billing methods: was charged a…read morefraudulent insurance co-pay: insurance knew NOTHING about fraudulent claim!

Update to my review:…read more Holiday time is busy at this location . A great time to check out the seasonal food items. Xmas decor and eat the samples of food offered. Tip: I usually use their inside perk options for this time of the year, curbside pickup for my heavy items and full list of items I need and scan and go to avoid all the hustle and bustle of checkout for my small to medium items. A time changer for sure.

The location is the reason for 4-stars... it's conveniently located right off the highway and goes…read moreagainst traffic from our house, during peak hours. There were plenty of spots and it wasn't chaotic inside the store. They were however, out of a several few fresh food items (salads and stuffed salmon), or some of the items looks spoiled. The holiday stuff is always great and makes shopping for kids gifts a bit easier! Downside: they are under staffed with registers and people to help with the self checkout area. I would absolutely pick this location over the Brentwood/Maplewood one.

I cannot possibly put into words just how AWESOME this place is!!! If I could give them 10 stars I…read morewould! Dr. McCullough is the BEST Eye Doctor I've evver had! He figured out the real issue with my eyes that at 51 had NEVER been figured out! And believe me, I went to a LOT of Doctors before him! The Office Staff could not be more professional or nicer!!! Every single person there, clearly wants to be there and has passion in their work!!! I can honestly say that I ENJOY going to the EYe Doctor!!

I had my exam elsewhere, but I have VSP insurance and they are in network here. I cannot remember…read morethe name of the woman who helped me, but she was amazing. She was patient while I literally tried on every frame in the store and even more patient when I needed to run over and get my RX across the street. I never felt pressured or like I was being given a sales pitch. They even gave me a pen for coming in. I can't wait to pick up my new glasses this week AND I'll be taking advantage of their 50% off a second pair for some sunglasses.

I switched from Crown Optical to America's Best years ago, because the glasses are so much more…read moreaffordable. The two stars are because I've been happy enough with the glasses, and they have a very good guarantee. The problem is the eye doctors. In that regard, it seems to me that America's Best is the optometry equivalent of Great Clips. The overall impression I get is that the doctors that work here are either brand new doctors in their first job, or they just didn't do very well in school, and this place is the only job they can get. I'm not sure I've ever had the same optometrist twice, and I have found them to be generally subpar. I have had significant issues with my eye exams for the last two years, and both times, the problem was the doctor. Last year, the doctor told me that my prescription had barely changed at all, and then he proceeded to drastically change it. When the glasses arrived and I went to pick them up, I couldn't really see through them, and I said so. I was told that I needed to be patient and give my eyes a chance to adjust to the new prescription. I accepted that and drove home. I actually drove with these glasses, but it really wasn't safe for me to do so. I gave the glasses another week, but I never did "adjust." Luckily, I also didn't try to drive anymore while wearing them, because that was completely unsafe. After a week, I called and spoke to the manager, who checked my old prescription and was shocked to see what a drastic change the doctor had made, after telling me that it had barely changed. The manager was lovely, and she seemed completely baffled as to why the doctor would have done what he did. A different doctor examined me and confirmed that the prescription was completely off. They reordered the glasses with the correct prescription, and everything was ultimately fine, but it was a lot of hassle for no reason. Then a few weeks ago, I went back for my annual exam. My mother and my grandmother both had Wet AMD, and I thought the doctor might want to know about that history, so I mentioned it. He scoffed at me and acted like it was the stupidest thing anyone had ever said to him. He told me if I was showing signs of Wet AMD, he would know it, and he completely dismissed me. And that wasn't all. I had recently begun experiencing what I believed to be ocular migraines. I described in detail what had been going on, hoping that he could advise me. He looked at me like I was making him late for happy hour and he said, I kid you not, "Sounds like you should probably see a doctor about that." I was dumbfounded. I asked him what kind of doctor? My primary? An ophthalmologist? He practically rolled his eyes and said, "Well, you have cataracts, so you're going to need to see an ophthalmologist eventually." And that was the end of that. He never really answered a single one of my questions, he just acted put out by them. You can get your eyes examined at America's Best if you want to, but I do NOT recommend it. I will still buy my glasses there because no one beats their prices, but I will never get my eyes examined here again.

i had an eyes exam there for glasses and contacts december last year! but when I call back to order…read moresome more for some reason they couldn't find my account ! i had been on the phone for 45 mins finally the manager step in and she able to find and fix my account ! today when I call back to order same story happened, like what is going on with this place !

Dr Heygi, Ethan, Ashley and Kately are the best!! Very patient, kind and understanding!!read more

Dr. Hegyi and his staff were all so wonderful, professional, and helpful! This was my first visit…read moreto this practice, and I couldn't be more pleased with how I was treated and the care I was given. The office was so clean and the technology they use at this office is amazing! There is a wide variety of frames for glasses, and the staff is very helpful in making sure you get the right glasses/contacts you need. I definitely recommend anyone needing eye-care to give OFallon Family Eyecare a try, you will be so glad you did, just as I was! 5/5!