I'm glad JCPenny is still around considering there are a lot of older stores closing down. Very convenient location and right outside the parking lot! You can find a lot of good deals and the quality of clothing, of course, is very good! I needed dresses for events and this is where I usually find my dresses and their prices are very reasonable , compared to many other stores. Pretty well maintained even though it can get busy at times. Staff for the most part are very nice just if you decide to try on clothes a bit before closing time... some of the staff would get annoyed but overall good experience! I definitely recommend. read more

DO NOT COME HERE FOR YOUR PHOTOS. Terrible experience at this location. They rush you through the experience and refuse to listen when you're asking for specific poses. Pedro was extremely rude and dismissive when we shared our concerns, and even raised his voice at us when we tried to explain that we did not like the photos and that we did not appreciate continuously being rudely dismissed by him. The session costs $210 for JUST the digitals, which is comparable to just going to a private studio photographer with less experience. Considering that the quality we got from Pedro was even less than the most junior, inexperienced photographer would have provided, it's best to just go somewhere else. Don't waste your time here. read more

JC Penny was always my favorite store for furniture and more. I wasn't surprised when the stores started closing. I still wear my corduroy pants each winter and they never wear out. They had a great selection of everything from casual to dress clothes. I still wear the Jimi Hendrix t-shirt I purchased here. It beautiful after years of washing and wearing. I'm still wearing my comfortable bras too. So now the problem child is the jewelry. I purchased Sophia Pearl earrings as a birthday present for myself. My daughter has had to glue the pearl on them twice now. When I researched the company to contact them I found they are located in Slovakia. I still have the tag that they were originally $72 but I did get them on sale. Now I see the same pearls in 10k gold for around $30. I'm not shopping at JC Penny anymore. The store is too far away. If I'm near a store I'll check it out. I'll stay away from the jewelry department though! It's Sad to see this historic company bite the dust! read more

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Yesterday I was racially profiled at this location. It was so embarrassing because my sister was visiting with her baby so we did a baby playdate at the mall. After shopping we were leaving through the bottom floor exit onto the street and an employee approached me and said she needed to check my sister's baby bag. I've lived in down town Jersey City, walking distance from Newport Mall going on five years with my six children and husband and have never had someone accuse my family of stealing. After the employee checked her baby bag she apologized and said she's just doing her job but the hurt I felt was intense. I grew up in church and the one and the one and only time I ever remember taking something wrongfully was when I was seven, I got an old school beating and had to apologize publicly. Unlike many I was raised right, from a family full of classy dignified professionals. What's worse is I wasn't even shopping, I was only passing through to the exit, meaning we were pointed out and harassed by someone taking a gamble. Two women pushing strollers full of babies, doing nothing wrong but walking and talking. I often bring my family from all over the states to JCPenny when they visit me but never again. I will never buy JCPenny's photos again. These days I have so many options and will never spend my Black dollars in a place that would make me or my family feel so bad. Never again. read more

This store needs to update Always understaffed always out of items The JCpenny brand is falling apart due to mis managaement. I ordered a sofa 35 days ago and still haven't received any information other than it shipped. I ordered sneakers and look how they arrived at my home. They look like a dog chewed them. Total disgust. read more

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Very nice clean store there were so many sales I couldn't believe it I do not normally shop at JCPenney but I had to go through with my mom who wanted some items that were on sale for a child Employees were very nice and everything was clean and in order one thing that stuck out was that there were a lot of 50% off signs throughout the store It was easy to find someone to get checked out read more

JCPenney - Department Stores Near Me - Jersey City, New Jersey

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Still searching for a pair of pants I can wear to work after a dinner accident, this was my fourth stop of the quest. And I still left empty handed. Yep, I think it's time to lose some weight. read more

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I frequently come to this JCPenney due to its convenience (right off the Newport light rail) and the no sales tax on clothing/shoes in NJ! And of course the great prices at JCPenney. They almost always have coupons, and sign up for their mobile coupons which can be great if you need to go last minute shopping. JCPenney also has this rewards program where you register your credit cards (not JCP cards) and you can get $10 rewards every month if you spend a certain amount. They have frequent sales, and there is also a decent MNG by Mango section here. I also really like the handbags section because of nicole by Nicole Miller, and the cheap prices when I don't need a fancy $200+ leather bag at the moment. Also the cashiers I've dealt with have always been really courteous. Anyway, stop by often for great deals. read more

They're moving, I think - the floor tiles are taken up and the store is mostly empty. No staff, you get rung up at the center customer service desk. They have signs up for a "May" renewal, but they haven't anything to show... and their bags are all labeled with their Manhattan showroom's address. Managed to get some nice Egyptian Cotton towels for only $10 each while they're selling away a bunch of merchandise... we'll see if the move is true or if they are just cutting back on expenses! read more

1 - Why do ALL the JCPenney store in the US on Yelp have the same stock photos that never do a positive job representing their store? 2 - It's a decent enough Penney's. I'm waiting to be super impressed, but as I do like shopping with the company (especially with all the new brands/collaborations), I'll keep a positive outlook. Overly anxious greeters at the doors. I know they're there to deter shoplifting, but they're mostly just annoying. 3 stars. We'll see about getting up to 4. read more

This store has come a long way ...great products...great selection. Love the new layout ..designers . Prices used to be great...now a lil on the pricey side which has in turn caused me to spend less....great service..nice staff read more

I have always been a fan of JC Penney's. Last time I was there awhile back, half the place looked like it was under construction (tarps everywhere). I know they have been under re-organization and a couple new head honchos but whatever is going on seems to be working here. Today I purchased a mix and match suit, shirt & tie. With a coupon for 20% off I saved $43. The staff there seems very friendly and helpful. It seemed a lot more than previous visits. The store was very clean and organized. Welcome back Penney's, good to have you still around. read more

Often when one thinks of going furniture shopping, Jcpenney doesn't even make the list, but after going from furniture store to furniture store and somehow ended up here and from now on this will be Stop 1. The Jcpenney furniture department at Newport Mall has everything from cookware to towels to living room sofas to dining tables WITH chairs to art deco Gatsby-style windows, including drapes, curtains, and shades! Even the energy saving blackout ones! And from the quality of the fabric, I may be able to pass these down to my kids lol OH AND icing on the cake, when i applied for the Jcpenney card I got all this an extra 10% off. So of course I stock piled. Their friendly staff even helped me to the car with my things (the big ticket items are setup to be delivered to my house). And the best part is I didn't have to go to some warehouse in the middle of nowhere. (here's looking at you Ikea) and I could catch a movie after as well as show some love to H&M. Best one stop shop ever! read more

Much better selection and more affordable compared to Kohls and Macy's, also located in the mall.

If I could place zero stars I would. Today is 1/10/14, still no resolution to my previous review: bought a couch from JCPenney in Jersey City on 10/13/13. To date, no couch, no refund, no customer service, lies, deception, dishonesty, incompetence. JC Penney should be embarrassed that they run business like this. This is a pathetic display of service. I have contacted an attorney and from this point forward, its war. JC Penney, it's disgusting that you would take consumers money for no product, disgusting. read more

I'm a bit of a JCP fanboy. This one is one of my favorites. I like the fact that JCP is the only place that sells men's clothing that consistently has everything I'm looking for, in my size, for a good price. I started my Penney habit back in my 20s, when Stafford shirts were the only ones I could easily buy with 36/37 sleeves to fit my long arms. Ever since then, I've bought most of my clothing there. The stuff is durable, looks good, wears well, is reasonably-up-to-date, and sells for great prices. The regular digital coupon promos help as well. I usually leave a shopping trip to this store with several bags full of good-quality shirts, sweaters, jeans, socks, boxer-briefs, and shoes for about half of what I'd pay at the other major department stores in Newport Mall. Sure, the store is a little understaffed, but the staff are friendly, knowledgeable and relatively patient. It's rare that I go to the Newport Mall and don't stop here. read more

Picking up an on-line order is such an inconvenience. There used to be a separate department where you'd pick up orders. After the renovations, they combined it with a checkout register and moved it to the middle of the store. Now the cashier has to walk all the way back to where the orders used to be picked up, leaving the registers unmanned. Waited 25 minutes on line. Terrible experience. read more

"""**** CHECK YOUR CREDIT CARD ACCOUNT **** ***** JCP.COM & JC Penney Store JC ****** If you return items purchase from JCP.COM and you return them to JC Penney Store JC . You should check you account to make sure the credit was return. I return items Dec 5, 2013 and still calling JCP.COM and JC Penney Store JC for my money. In there system they saying money was return but never got put back in my account. On Dec 20, 2013 we did a 3 way BOA informed Evette of JCP.COM that the credit not come in. Evette inform me and BOA she would process the credit again. Today is Jan 4, 2014 still no credit. JCP.COM and JC Penney Store JC is going buy what they have in there systems so you need to check your Credit Card to make sure your money was return to your accounted. read more

This is my first stop everytime I am in Newport mall.Shopping here is mostly hit n miss.Some days I find great deals and others I go the next store after walking around trying to find something interesting.But because the deals I have got here in the past are amazing,I am gonna give it 4 stars.The store is quite well organized and the staff is friendly enough. read more

I had one of the worst haircut of my life here. A lady named Hira, who is super rude, did my hair cut. She was extremely extremely rude, was harsh while washing my hair and giving my hair cut. I even asked her to be little gentle, while washing the hair. She didn't acknowledge it. While cutting my hair, she treated my hair so badly; she was pulling it so hard, and making me super uncomfortable. Apart from all this, I told her, I don't want my length to be very short, but she made it shorter. I am so upset because of this, and when I complained about this at the reception, there were two more ladies along with Hira, who didn't take this seriously, and all three were laughing and making fun of it. Heights of unprofessionalism, I have never seen in reputed salon. I would recommend everyone, not to go to JC penny salon to be mistreated and get disappointed. read more

Stylist Joanna Ortiz works at the JC Penny Salon in the Newport Mall. She cut my 7 year old son's hair yesterday and it looks amazing. He truly has never had a better haircut. She was fast, courteous, and recommended a change to his usual hairstyle that turned out to be just what he needed. She has made a repeat customer out of me. read more

I have had a consistently great experience at this salon. The prices are great and they have very good products for sale, often at discount price. All the stylists are very good, especially Ivette. read more

Absolutely, positively the worst!!! I placed an order on line that was shipped to the store in Newport. The item was supposed to be delivered earlier this week. When I call the store, no one has any idea how to check on an order. Then they transfer you to numbers where nobody answers. Possibly the worst Customer Service I have ever come across. Even when calling the National Customer Service number, they tell you to call the store to see if the item has arrived. I will avoid JC Penney from now on. read more

I was racially profiled HARD at Holiday time by this store. On 12/21/15. My mom and myself had gone to the JC Penny store in the Manhattan Mall, and she saw a pair of shoes she wanted. They didn't have any more there besides the display model so we left the store. A few days later, I was in the Mall and decided to go see if they had them for her. I asked the clerk to check the back and see if they had the shoes. He did, and they did have them in her size, but somehow the price was jacked up by $10. That was not the worst of it. I was looking at the shoes when I noticed two associates standing around me pretending to straighten out the shoes. One a tall, African American effeminate gentleman, the other was a young African American or possibly dark Latino man who had a rather nervous look on his face. It makes it doubly disturbing that other people of color are engaging in this practice. After I left the store, I told the young associate (the nervous one) that I didn't need the shoes anymore because I would have to bring my mother back to the store to try other ones on. The loss prevention guy (Who appeared to be Latino) was practically standing over my shoulder (I could see the wire in his ear). They both were profiling me hard. I didn't appreciate it, because I don't think I was dressed in urban clothing. It's just a bit disturbing to be profiled in this way, with everything going on (shootings of unarmed Black men suspected of committing crimes). Not saying I would have been killed, but we see how things can escalate in the media and how they can end up having deadly consequences for profiled young African American men. Now granted, I was a guy in a women's shoe departmnent, but still with cameras everywhere, did they really need to racially profile me that hard? Call loss prevention to stand near me and pretend to be looking at the shoes? Three associates and a loss prevention security guard? That reminds me of how they need 10 cops to tackle and take down a Black man on the street suspected of a crime. I won't be shopping at JC Penny again. I will just let my Mom walk barefoot, Flintstones style. (J/K). read more

Amazing store.... Great change... Fantastic savings.... Superb styles!

I don't know what to do with my hair these days which means "just trim it till you decide!" So I grew up with a mom whose haircut checklist was simply "does it or does it not look like your hair was cut" no matter what the price, or rather especially if the price was high :) With a trim in mind, and my mom sitting on my shoulder, I went to see Jenn at the JC Penney salon. One of my customers at my shop recommended her, and I was very happy with the trim and the cost. My hair is simply shoulder length and I asked for long layers. Wash (with nice little massage) and cut cost $23. I opted to not have it blown dry but that would have cost an additional $10 she said. So does my hair look like it was cut? It sits nicely on my shoulders now, the ends are healthy and I know it was a great deal for Jersey City (esp since most cuts are $45-70 around here)! In my 20s and 30s, spending $80 for a haircut, no problem because it was cutting edge. My 40s? As long it looks nice and they were nice at the salon, that's all that matters :) P.S. Jenn works Mon-Fri only and she gave me three samples of hair products! Another score for them! read more

If I could give no stars, I would. No air in the store and we were told to call a complaint number. How any store would think we would stay shopping there being so uncomfortable I don't understand. Plus there is one line for all purchases and there was one cashier. After the line reached way into the men's department another...just one, was called over. Long lines and no air...you just lost some customers jcp. read more

Huge store with very few cashiers and employees. No one to ask for help and ridiculous waiting time at the check out. No wonder they're losing customers. read more

I made a mistake of trying to save a few bucks. The stylist dididn't even know what a balayage is.

Worst shopping experience ever . I had bought a washer and dryer from them

They updated their systems and there have been many issues with returns. The lines are long too because of this. I just returned something with a receipt that I bought yesterday and they couldn't find it in the system despite having a receipt and they processed it as no receipt available. They took all my license info for this which I didn't appreciate. I recommend avoiding jcpenney and shopping at kohls or Macy's till they resolve the issue. read more

Lovvvvve JC Penney (singing)......I get in trouble when I go there, the variety is awesome, associates are helpful when you can find them....don't really need them I have store mapped out.....lol, I know horrible its one of my fav stores!.......however most times stores online selection is not in stores, so yes I shop both ;0), love my rewards, coupons and my sale alerts. read more

Your review helps others learn about great local businesses. Auria at JC Penney ,Jersey city did my hair and she was fabulous!! She gave me a perfect cut ...just what I wanted.I have very heavy long wavy hair and it makes my face look heavy ..by giving me perfect layers while keeping my length and doing some contouring near my face with flicks..and ending it with a perfect blow dry..Auria did a splendid job!! Kudos to her..coz it's not easy to do such a good job with heavy coarse hair.Besides she even colored my hair ..giving me a beautiful ombré effect..she's definitely my go to hair stylist from now on.I strongly recommend her..just an FYI ..she's there from Tuesday through Saturday from 2pm to 8 pm and on Sunday's from 11. To 6 pm Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees. read more

I went to this JC Penny Salon several months ago and got my hair cut ,washed and styled by Lisa. She was amazing! I wanted a bob that would look good when straighten or when I wear it naturally, which is thin but very curly. She listened and gave me a cut that went perfectly with my curly hair. Lisa made a loyal customer out of me and I have since been getting my done with her every 2 weeks for the past 6 months. She is amazing with ALL hair types and is such a sweet person that cares about her customers. I highly recommend her to anyone especially people with naturally curly hair, mixed hair or ethnic hair. I will not let anyone else touch my hair now! Oh and the hair products that are used at this salon is top of the line. I have had my share of allergic reactions to shampoos at other locations even other salons inside this same mall but never at JCP Salon and their prices are even less than their competitors. read more

This store has upped it's game with a great collection and sephora within the store. For faster checkout they have mobile customer service reps with scanners where you can pay with a card and not have to wait in line. read more

Great place for shopping - but my 5 stars are for customer service. I left my backpack in this store and realized it an hour later, at Newark airport. Getting to the lost & found over the phone was fast, and they already found my backpack and verified its content (it had no name tag - my bad). I got back to the store and got my backpack with my wallet, glasses, and tablet - hundreds of $ let alone the hassle it saved me. That's customer service when I need it. Thank you again! read more

Good deals. Sometimes you find helpful employees, sometimes not. Be sure to download coupons