I hired NP Exteriors to install my roof and gutters in 2018…read more They were one of the more expensive bids I got, but I just had a good feeling about them, and I was right. They were very professional and informative through the whole project. They made a mistake and took ownership of it and came back out to repair it (needed 1-2 more hole vents in my eaves). More so, a couple years later, when I was getting chimney work done, it was noted I had a leak along my chimney. I contacted NP exeriors, they came out to look and had the issue corrected within a few days.

Kurt J,the sales representative for Northern Pacific Exteriors, was such a joy. He spent over two…read morehours explaining the process of installing Hardie siding and also gave us tips we could ask when reviewing additional companies.

We called for a bid to clean our roof in August 2024. We got the bid quickly and wanted to…read moreschedule. We were made aware it would be a while before they could get out due to other obligations. We were fine with that. The roof was cleaned November 2024, and they did a good job. Come March 2025 we had a leak. It took quite a while to get them out for a fix. Come holiday time 2025 the leak which had been fixed was back, so we called. The person we spoke to said they weren't sure if someone could come out that day. We waited three weeks while water was coming into our living room every time it rained for a call back. We had to hire another roofing company to fix the leak. They fixed it in three days. We still have to fix the water damage. Then we got a text in January 2026 asking if we still needed to have someone fix our leak....seriously?!

Bryan came out check out the project a couple of days after I had contacted them through Yelp as…read morewell as sending a message via their contact form. I offered to pay him 250% of the amount he quoted. I don't know what the problem is but he would never set an appointment to get the job done. Numerous times I asked should I contact another vendor with no response given. Its been 15+ days since I originally contacted Peterson NW with no action taken by Bryan after the initial visit to the site. My suggestion is to pass on this company given the lack of courtesy shown in a lack of response and commitment to action.

I submitted a Yelp request they called and said they would be out on July 10 at 1000 am. When I…read morecalled at 1130 as they didn't show up they said to reply to Joe as I needed to confirm my appointment. They didn't want to waste their time if I wasn't there. I told him you made the appointment I agreed as far as I am concerned it was set. I did that when I set the appointment up 2 days prior. I called Joe he said he would be out in a couple of hours. 3pm I called and he asked if I could send him photos, which I did and yet no response. Now whose waste of time was it? Mine on all accounts. I do not recommend them.

Lost 40k. Had them come out for a siding quote in August of 2024. Contracted them for an addition…read more Payed 10 k to do engineering and submit permit. Supposed to start October but didnt get permit submitted till November, they asked for 40k down to submit permit and start building. I decided at the end of November to walk away from the project, the permit was not approved yet and the city was asking for measurements. They told me they needed to come in and measure for permitting and ordering. I told them I didn't want to do the project, the next day I was informed that the 40 k down would not be returned because I signed a contract. I tried to work with them to maybe do other work on the house and they refused, either the addition gets built or I forfeit that money. So they kept all 40 k. They also pushed forward to do my siding early on, and honestly I should have been paying more attention and put a hold on the project. They left the top row of siding off because they intended on finishing siding later after completion of the addition. They did paint so they could say that the 18k siding project was complete, but not only was I missing the top row of siding but they didn't caulk any joint. I went all winter with out my house weather proofed. UPDATE: The owner called me july 9th. He started out with letting me know that he didn't know about what was going on. I informed him that I tried multiple times to contact him. He wanted to make things right in return for taking down the review. His offer was to finish up the siding, I couldn't agree to that. We talked about what he may owe me. He didn't think that I was owed anything, as my 40 k deposit was all spent on administrative costs for my project, before we even break ground on my addition. I informed him that I gave him 10k in the beginning to cover administrative costs. But he still insisted these were all costs they took. My records show that I withdrew the 40k deposit Oct 25, and I cancelled the project Nov 22, 40k gone in 30 days? He also slightly touched on how legally he probably didn't owe me anything. I agreed with him, he may legally owe me nothing. But I brought up that morally it may be the wrong thing to do. He has been trusted with my home, and morality is pretty important for me to trust him. After our talk I went through my contract again, the total contract was 105k*. 10k plus 40k was used on administrative fees, that's half the contract. If you factor in the siding cost, I'm in 70k. That math only leaves 35k to buy materials, pay labor, and make a profit on my second story addition. None of this made sense to me. Update: There you go public. As can be seen from their response, 2FL is justified and in the right..... Although there contract numbers seem different than mine. And yes a personal issue was part of me cancelling as I explained to the sales man, I was and still am in parenting litigation and it was taking an unexpected turn. This litigation was going to now eat some serious cash flow so I can have visitation with my 3 year old. And yes parenting litigation may put reviewing a company on the back burner. What I cant understand is I don't believe the owner said anything about material in our last call, just administrative cost. They never entered my house for final measurements. UPDATE: while working on finishing up my siding myself, found rot in a spot that now I have to un do their work to fix. The contract said they would repair rot, it looks like they just sided over it instead. UPDATE: I have wrapped up the siding on my house. Almost a year later and its finally weather proofed. I just cant beleive 2fl left me hanging like this, they kept every bit of money and couldn't even offer to finish the siding that I had paid in full. They left my house to rot in the weather after I had given them a total of 70k.

Jose and his team came out and gave us a quote to replace our siding within 24 hours and were out…read morethe following week completing the project. They showed up on time every day, worked late and got the job done a day early. Jose and his team were respectful, professional and you could tell they take pride in their work. We plan to have them come out and replace our front porch and back deck. I highly recommend JNO for any of your home construction projects. They will not disappoint.

From the owner: Why Choose J N O Construction LLC?…read more When it comes to protecting and upgrading your home, trust the experts at J N O Construction LLC. We specialize in high-quality siding, roofing, windows, doors, decks, soffit, fascia, and fencing—all installed with precision, care, and lasting durability. *Locally Owned & Operated *Licensed, Insured & Reliable *Serving Olympia, Kittitas & Yakima County *Residential & Multi-Family New Construction *Free Estimates & Honest Pricing We’re committed to craftsmanship that stands the test of time and service that puts our customers first. Whether you're improving curb appeal or protecting your investment, J N O Construction delivers results you can count on. Call us today and let’s build something great together!

I wrote a review here last year in February and it was glowing; however once this company gets your…read moremoney in their pocket, they could give two sh*** about any follow through. The crew is wonderful, but the Superintendent, Leo Redford is a plain money rubber for his boss Rob. It's really too bad. Just a follow through on a gift certificate, and black matte stove paint, because they painted my stacks without asking, is like pulling teeth. Mind you, my roof is supposed to have a 50 year warranty. Please don't use this company, go somewhere else to spend your hard earned money! Sad and pathetic, for customer service! 2 thumbs down!

Super satisfied with the window install done by Ampro Builders. There wasn't a long wait time like…read moreother companies quoted me. Kimo was transparent and easy to reach when I had questions. When I was comparing prices, he was always professional and kept his prices really competitive. One window was ordered incorrectly, but Kimo rectified that pretty quickly. Best of all, he even helped me battle evil! 10/10 would recommend!

Started April now August roof never finished, In 3 months only heard from him when I attempted to…read morecontact him he responded hours later. His men worked when they felt like it. Trash and cigarettes everywhere. They worked 7 days to take 80% of shingles off. 1/4 to 1/3 of new shingles put on. I finally ran our of patience, fired him when he didnt show up as he promised. His employee showed up day after I fired them. He wasnt informed of being released. He will not refund me on work not done in timely manner.

It's been a week since we agreed on the job, and still nothing's started. But there's also been…read moredelay after delay with no clear communication. It's really frustrating.

I had Gia come out for a shower remodel from the Lacey office which was surprisingly local! I had a…read moregreat time with her, she was able to show me their quality products and the aesthetics of their shower systems which I loved! Though I am not in the financial situation to be able to move forward, in around 6 months Gia will be the person I will absolutely be calling to get this taken care of! I was so pleased! I definitely will recommend dabella to friends and family

worst company! lack of communication! unprofessional when they mess up!…read morewould never do business with this company again!! the dub-contractor was awesome to bad they weren't the ones running the project.

We wanted to support our local businesses. We chose RRoc…read moreExteriors. Worst decision we made!! They took our money and closed their business!!! No monies back!!!!!

Paid 25% ($3,800) down for a 15k roof stop by their office in Olympia and it was shut down: Now out…read moredeposit and still need a new roof! Aberdeen WA

Ray and Aaron were a delight to work with, very professional, highly qualified, replaced our vinyl…read moreshutters in less time than any other company that bid on the job and at a reasonable price. They have probably the best experience and qualifications in the PNW for working with vinyl siding. Would definitely use them again. We very highly recommend this company. Also highly recommend Alside Siding, great product.

Aaron and Brenton were awesome in putting together my pergola. Professional and made sure…read moreeverything was done rt. Enjoyed there personality and through work

We hired Juan about a month ago for a shower remodel. Overall, the work is ok, but definitely not…read moreprofessional quality and left a lot to be desired. The good: -competitively priced, one of the cheaper quotes we received -good quality materials: porcelain tile slabs -frequent communication -finished product seems to be functionally ok, for now -we had a toilet leak during the construction period, Juan reseated the toilet properly and fixed the leak promptly, this was much appreciated. The bad The work was overall sloppy, in many regards. First and foremost, after Juan installed the valve and plumbing, they caused a small leak into our living room below during water testing. This required them to open up the ceiling downstairs, dry it out, and patch up the drywall and repaint (see pictures below). This honestly freaked me out and increased my vigilance throughout the project. During shower door installation, they cracked one of the slabs requiring it to be replaced. This was fine, but the waterproofing patch job looked uneven and thin, but they did come out and re-coat it after I brought this up. The shower door hinges were poorly installed initially. The screws were not countersunk and sticking out; I even confirmed with the shower door manufacturer that this was not correct. We had a lot of back and forth about this; Juan eventually replaced the screws with ones that fit more properly. Wall edge at the end of the shower looks very uneven, and the caulking has cracked and the wall on the tub side even has a hole in it at the transition. On the last day, I asked them to replace the shower arm to raise our showerhead, as it was low; I purchased a gooseneck from Lowe's myself, but Juan initially told me "you can do it yourself" however because they already installed a standard shower arm. He did end up putting it in at the end but it was installed improperly; it was crooked, so I decided to replace it myself afterwards as I was already quite stressed with this project already and this was a simple fix. After taking the shower arm off, I found no teflon tape on the threads, but instead a thin layer of some kind of goo. I'm not a plumber, but teflon tape is generally recommended to seal the threads. I cleaned the threads off and installed the shower arm with properly applied teflon tape with a thin layer of pipe dope. At least the copper elbow in the wall felt solid. Overall, the wet area seems ok, we're not having any leaks (so far), and the shower is functional; however, I felt the project was rushed, communication, while frequent, was poor, and the end product is just sloppy. In the end I was told "I worry too much about everything." I'll post the pictures of the areas of concern and you can judge for yourself. We saved a few thousand dollars, but in hindsight, I wish I hired someone else and saved myself a lot of stress.

Juan is incredible. Highly professional job, great communication and very reasonably priced.read more