Jay and the Tint Factory knocked it out of the park again!! This is like my 4th or 5th vehicle he…read morehas done and he kills it every time. Friendliest folks around to deal with, best customer service and the sharpest work you will find. I highly recommend them, you would be hard pressed to find anyone better anywhere!

Quick turnaround time and excellent customer service. Jay does top quality work and is the best in…read morethe business. Highly recommend!

I called in the am on Thursday for a back windshield repair. I was told the price & when it could…read morebe repaired and completed on the upcoming Monday; I accepted. When I came in on Monday the lady at the front desk so was professional and so Nice!!! The gentleman that took my call was at the front desk (so nice as well) and he took my keys and I was off to work. Before noon the same day they called and I had my car back(Mind Blown)! I can't tell you enough to have a company do what they say, for the best price and with such professionalism was heart warming to say the least. Highly recommended!

Everyone was nice up until the point where they wouldn't own up to their mistakes and pay for…read moredamages they caused. For context, some of the pillar/door body panels on my car needed to be removed in order to access the windshield. They removed them, replaced the windshield, and then replaced the panels afterwards - all with no issues. A couple days later, one of the panels fell off when I was on the highway, and I wasn't able to recover it. Now I'm out an extra $1200 to replace it, and they gave me the "we're not liable for anything except the glass" excuse and have been giving me the silent treatment ever since. Smh.

I had a situation today dealing with the dust storms in southern Texas and a gravel truck that hit…read moreme 2x not just once about 3 miles from the first hit. When I realized more damage was coming if I didn't even get it handled; I was able to slide in, get back on the road very quickly. Having to travel through vs staying was absolutely perfect. I had my dogs with me and everything happened without a hiccup. The fix is perfect for my needs. At some point way, way down the road I might look into a new windshield at this point I won't unless I have another issue with stray rocks from gravel trucks. What a day of crazy weather and truckers.

Such a terrible experience! I travel a lot with work and have to replace or repair a windshield now…read moreand then so while I was in the area, I stopped in for an estimate. I felt a bad vibe as soon as I walked in. The women upfront were so cold and unfriendly. They acted like me needing a quote was such an inconvenience to them. I explained that I was in a rush but it just seemed to fuel their rude behavior so I just left and I certainly won't be returning. If they had been warmer and more professional about it then I would have been willing to wait. I would have asked for a manager but I could tell that this location is poorly managed. Simply because the projected arrogance stated that they have been getting away with poor customer service for quite awhile now. I'm not requiring some empty apology reply with a useless explanation. If whoever is reading this is truly concerned, then simply address the issue. Customer service is everything. I suggest sending your employees to specialized customer service training or replace them with better and more capable people.

Have to give a shout out to G&G Glass. I got quotes from one company from Lubbock and another from…read morea number that popped up on Facebook. Talk sticker shock, there was just a few dollars difference between the two but I couldn't believe how expensive windows are nowadays. My wife said try G&G Glass, I did and the next day Gus came and got the measurements, the next day gave me an estimated cost and in 5 weeks the windows were delivered. They replaced 10 windows in my house, double pane, tinted, damn nice windows. In one day they replaced all 10 windows and cleaned up any debris from the job and hauled that and the old windows off too. I was leery about their estimate since it was $10,000+ less than the companies you see advertised on Facebook or TV. We are 100% satisfied with the windows and service, I very highly recommend G&G Glass if you're needing windows replaced.

I got my windshield replaced there and they provided superior customer service. Everything was…read morehandled in a friendly, professional, efficient matter from start to finish.

Made a call tto their office and the Little Lady was very prompt and courtious. She said to come in…read morewheneer I had time, and so I was on my way. Got to the shop and watched the service tech repair several rock chisps in my windshield, He was very professional and fast. I WAS BACK HOME IN LESS THAN AN HOUR FROM THE TIME i CALLED.

Awesome company and employees. They were SO helpful and did an excellent job on my chipped…read morewindshield.