Great experience all around. Ryan was very knowledgeable and friendly. He even assisted with the…read moreinsurance claim process. The repair was top notch quality work as well as quick. I will definitely have Rhyno Rockchip Repair LLC do any future auto glass repair work.

From the owner: Rhyno Rockchip and Pressure Washing services handles exterior home, Roof, Driveway and fence…read morerestoration and cleaning as well as interior and exterior auto detailing. We also handle windshield repairs

I had a situation today dealing with the dust storms in southern Texas and a gravel truck that hit…read moreme 2x not just once about 3 miles from the first hit. When I realized more damage was coming if I didn't even get it handled; I was able to slide in, get back on the road very quickly. Having to travel through vs staying was absolutely perfect. I had my dogs with me and everything happened without a hiccup. The fix is perfect for my needs. At some point way, way down the road I might look into a new windshield at this point I won't unless I have another issue with stray rocks from gravel trucks. What a day of crazy weather and truckers.

Such a terrible experience! I travel a lot with work and have to replace or repair a windshield now…read moreand then so while I was in the area, I stopped in for an estimate. I felt a bad vibe as soon as I walked in. The women upfront were so cold and unfriendly. They acted like me needing a quote was such an inconvenience to them. I explained that I was in a rush but it just seemed to fuel their rude behavior so I just left and I certainly won't be returning. If they had been warmer and more professional about it then I would have been willing to wait. I would have asked for a manager but I could tell that this location is poorly managed. Simply because the projected arrogance stated that they have been getting away with poor customer service for quite awhile now. I'm not requiring some empty apology reply with a useless explanation. If whoever is reading this is truly concerned, then simply address the issue. Customer service is everything. I suggest sending your employees to specialized customer service training or replace them with better and more capable people.

Made an appointment to come to my house and repair glass in a travel trailer. Had already paid to…read morerepair front windshield in a truck. Never showed up or called.

From the owner: At JB Auto Glass we have over 20 years experience in repair and replacement of auto glass. We are…read morefully mobile and fully committed to making auto glass repair and replacement as easy and affordable as possible for all of our customers. We will come to you and get the job done without disrupting any of your day to day routine. Call today and let us know how we can help!

I called in the am on Thursday for a back windshield repair. I was told the price & when it could…read morebe repaired and completed on the upcoming Monday; I accepted. When I came in on Monday the lady at the front desk so was professional and so Nice!!! The gentleman that took my call was at the front desk (so nice as well) and he took my keys and I was off to work. Before noon the same day they called and I had my car back(Mind Blown)! I can't tell you enough to have a company do what they say, for the best price and with such professionalism was heart warming to say the least. Highly recommended!

Everyone was nice up until the point where they wouldn't own up to their mistakes and pay for…read moredamages they caused. For context, some of the pillar/door body panels on my car needed to be removed in order to access the windshield. They removed them, replaced the windshield, and then replaced the panels afterwards - all with no issues. A couple days later, one of the panels fell off when I was on the highway, and I wasn't able to recover it. Now I'm out an extra $1200 to replace it, and they gave me the "we're not liable for anything except the glass" excuse and have been giving me the silent treatment ever since. Smh.

They repaired a rock chip in my windshield. Go early and get a discount. Normally $45, early bird…read moreis $ 35.

They took 30 minutes exactly. I paid exactly what they quoted, including tax, which is such a…read morebreath of fresh air. Amazing customer service.

Friendly, quick, professional auto window replacement, etc. Nice people. As we were going out of…read moretown, they had it done promptly!

Had the back glass of our yukon shattered by vandals. Called them and within a couple hours they…read morewere installing a new one. First class service. Nice and quick with no problems. Thank you for the fast and friendly service.

I can't say enough about David and his headlight restoration. He drove 50 miles to my…read morehome....worked for 2 hours in the heat...and handed me an incredible restored project at the end. My headlights were so foggy they would not pass inspection. David made them look brand new! They are also warranted for 2 years. I highly recommend David and Optic Kleer.

From the owner: Windshield Replacement and Repairs. We are a complete mobile only shop. So get that old busted…read morewindshield fixed at home or work, or even while you shop. Rock chip repair or all auto glass services available. And if your night driving is a nightmare due to them old oxide headlights we got you covered for 2 years in fact. There is no one else in Abilene or surrounding towns that can or will give you a 2 year warranty on headlight restorations but at Optic-Kleer Abilene we stand behind our work and products. We also give a lifetime rock chip warranty on all windshield Replacements for the life of the windshield.

I had a rock hit my windshield last week again so I immediately called my insurance company and…read moreasked for Safelite to replace my windshield again. The guys there are really nice and I know they'll do great work on my Subaru Forester. However, yesterday I waited two hours before my car was even taken back into the shop, and the repair itself was then completed in about an hour. I was told the job itself would take about three hours total for replacement and recalibration, but I'm not sure if that was supposed to include me waiting for two hours before any service was completed. The tech also tried to convince me to just repair the old windshield after I thought I'd made it clear I wanted a new one. Please do better next time, guys.

Tried to get my windshield fixed with safelite. They did not verify my insurance and I could not…read morereach a human being who could help in any way, just got scripted answers. Since my insurance had not been filed, I had to cancel to avoid paying out of pocket. If I could rate them in negative numbers I would

Went to Odessa yesterday to talk to them about the damage. Received a call enroute from the…read moreReceptionist to bring the vehicle in and they would access the damage and make repairs. Got to the office they met me in the parking lot and checked the vehicle right away and made repairs to broken clips and realigned the windshield wiper position. Took me about 30 minutes. I am satisfied. Seems like if I could have contacted the folks at this shop by phone I could have avoided all the headaches. Recommend that the phone numbers for the shops locally be made easily available instead of calling all over the nation trying to speak to a human. I'm through now. Thanks for listening.

Fast, predictable. They did what they said they wouid do in a short lead time. Called for service…read moreand they were able to handle it the next day.

I used these guys to replace a windshield on my Ford Escape. They came to my office and did it in…read moreabout an hour while I was still working. Very friendly and they know what they are doing. Definitely would use them again.

I was happy to pay a little extra for the convenience of having the technician come to us, but he…read morenever showed. There was no communication with us and we had to shuffle car seats and cars to make sure things were taken care of today just for this to happen. I'm so disappointed and surprised at the lack of consideration to hold up your entire day waiting for someone just to have no show and no communication. A family member had a great experience before and I was hoping a large company like this would be worth the extra, but instead we are a week behind on vetting our car sold. On top of all of that, they wanted to charge an additional $60 for I don't know what when they said the payment was received in full. Poor systems in place and even worse customer care. Go to a local guy instead.