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    Jay's Technology Solutions

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

    Services - Jay's Technology Solutions

    Home theater calibration

    Home theater installation

    Security monitoring services

    2 More Services

    Security system installation

    Security system repair

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    3 years ago

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    HelloTech

    HelloTech

    (13 reviews)

    I called twice and got automated responses, no one to speak to or schedule an appointment. No…read moreoption to leave a message. What a waste. After reading recent reviews, I can understand why this business may not be around for long. Poor customer service.

    Booked Hello Tech online to come mount a 65" TV for me. I wanted to get rid of my TV stand and just…read morehave it on the wall. It was expensive, but I paid for the convenience and ease of booking. Their rep came out. He was courteous and although a little jittery, knew what he was doing (hence the 2 stars/the job *did* get done). However I ended up paying $90 extra for - I'm not sure what? ..He said he didn't have a long enough cord to connect behind the wall, but my outlets aren't that far away? They're literally on the same wall - how long is the cord they bring? 3 feet? And then they charge extra for the service that I already chose/paid for. A plate is like $2. Another vent - I was home alone and there was no way this one guy could lift a TV and mount/dismount it. I had to use all of my *one* muscle and hold it while he worked on the wall. I literally broke a sweat. I mean... what if I had been clumsy and dropped it? What if I was pregnant and couldn't risk it? Shouldn't they send 2 guys out? Otherwise why not pay ME a portion of that job? I tried to email and get the $90 portion refunded, but nope. That's bad customer service. So: I do NOT recommend paying $450+ to get a TV mounted from Hello Tech.

    Jay's Technology Solutions - itservices - Updated May 2026

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