Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

Dhimiter was great! Responsive, honest, and dedicated to doing great work efficiently. I can't…read morerecommend him and his team enough!

Fantastic experience with Professional Flooring. Dhimiter responded to my inquiry quickly and he…read morewas out to install the carpet the next day! I got to pick from carpet samples on the truck and he was very professional and kind. Dhimiter went above and beyond by fixing the molding on my landing that had been missing. He explained that he wanted to make sure that everything looked nice. Thanks so much Dhimiter at Professional Flooring for making carpet purchasing a pleasant experience!

From start to finish, Josh was professional and knowledgeable. He did an amazing job! However, I do…read morewish he had informed me about the creakiness of my floors and provided some insight or recommendations on how to address it. Since I'm not knowledgeable in that area, a little extra guidance would have been helpful. But when brought to his attention, he did what was asked. That said, his work was solid, and I appreciate his professionalism. A bit more communication in areas like this would have made the experience even better!

We got a quote from YCS and ended up going with a different floor guy due to pricing. Let me tell…read moreyou it's nothing but regrets. Josh at YCS is very passionate about wood type and very detailed in his quoting and work. Absolutely give this guy a call he's extremely pleasant to work with.

Recently, I decided to sell the house that had been rented out for 12 years. The red oak wood floor…read morewas in rough shape, so I requested several quotes and initially selected one for restoration. Then Nathan reached out and provided a quote that was slightly higher than the one I had chosen, but his estimate stood out for its professionalism and detailed breakdown -- including shoe molding removal and replacement of damaged boards. I decided to go with him, and I'm so glad I did. Nathan communicated promptly and understood exactly what we needed. He and his coworker Leeland clearly knew their craft and did a fantastic job. They paid close attention to every detail, working carefully around the corners, closets, and especially the badly worn kitchen area. The floor now looks brand new and will surely impress potential buyers. I highly recommend their work!

Would NOT recommend. Unprofessional. Lacks knowledge. Absolutely shittiest attitude…read more Pictures speak for themselves. But he's also highly intolerable. He sealed a wad of grass he brought into the house permanently into the floor in an obvious area. He only fixed the boards below because my father spoke to him. He b!tched me and my mother out about his work. Said it was my stain choice as the issue. There's no color, it's CLEAR. He replaced white oak with hickory. Didn't believe me that it was white oak UNTIL I notified him I was talking with the man that installed them originally EDIT FOR NATE DOG. for no additional charge? do you often try to charge people for your mistakes. Admit it. You were paid in full and ditched out. Scammer. This is what future customers have in store. you sound so incredibly stupid. But don't delete your review because then i'd have to add that photo too. You didn't get an extra $500. My father spoke to you because you don't know how speak professionally. But i'm actually super happy about your reply. you just gave yourself another negative review by doing that buckaroo. NICE for no additional charge? do you often try to charge people for your mistakes. Admit it. You were paid in full and ditched out. Scammer. you called it hickory. your employee put the wood in that you specified. Also i do not think anyone was working with you. it was just go making these mistakes. The white oak inquiry is is in the text you provided. YOU PICKED HICKORY. not an employee and not me. i mean that text message is a part of the review. like at least know what you're talking about before editing. You still sounds like a super duper ignorant asshole.

They are very attentive and try to make sure you get the best thing for you. The carpet is a great…read morequality and the service is great.

Great installation service and quality carpeting that was better than any price in the area! Will…read moredeff use them again.

Found this place on Yelp and I'm so glad that I did! Stopped by the showroom in search of some…read moreflooring for my family room and kitchen area...they did not disappoint! Such a huge selection of hard wood, vinyl, laminate, carpet, etc. Kahem was very helpful with his suggestions and expertise. The entire process went seamlessly. Absolutely perfect installation within a reasonable time frame of order being placed. In fact, I highly doubt any other company would have a quick guaranteed installation date like F4L. I am so very pleased with my flooring selection and install. I highly recommend to all!

Actually, I was looking for the flooring company my friend told me about. But to my surprise I met,…read moreMr. Gary Way he is very professional and knowledgeable about flooring. The quality of there products they supply are just what I was looking for. He allowed me to take some flooring panels with me to see what looked best in my home. And I was able to find what color paint would go well with the flooring. My experience was professional from beginning to end. Gary worked around my schedule. That meant a lot to me! Thank you, Gary and crew!

Walter was very helpful in explaining different carpet types, he came to our house and measured our…read moreflooors. He was able to help us select the carpet we were interested in. Rich and Doug did a great job installing our new carpet! It turned out amazing!! Highly recommend this company.

There were two older men working here (one said he was the owner) both of them were extremely rude…read moreand made me feel very uncomfortable. I was very kind until I couldn't be anymore and walked out after giving them a piece of my mind. Would NOT recommend this place.

Fantastic experience with NT Hardwood Floors! Arianit was responsive when I requested a quote to…read moreremove the carpet in our house and refinish the floors underneath. He sent us an invoice very soon after he visited our home. His pricing was very reasonable and he was flexible with timing and payment. We made arrangements for his team to start on our floors the day we left for a weeklong family vacation, which was so convenient. We had been on the road for just a few hours when he texted me with some very troubling photos of what he found underneath the carpet. I was horrified and dreading the discussion of next steps, but Arianit clearly explained our options and the prices for each option. We ultimately chose to repair/replace the damaged wood and the added cost was very reasonable. Throughout the process, Arianit sent us photos of the progress his team was making and kept us updated as the timeline changed with the added repairs. I could tell even before we got home to see the floors in person that we had made the right choice. When we did get home, I was not disappointed at all. Our floors are beautiful and I can't stop looking at them, even five days later. If/when we need to do anything with the rest of the floors in our home, we will be reaching out to NT Hardwood Floors again.

These two guys were great and did an amazing job just as promised. Would most definitely use…read moreagain!