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    Granite Creations

    4.1 (11 reviews)
    Open • 8:00 am - 5:00 pm

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    Review Highlights - Granite Creations

    “We dealt directly with Granite Creations after making our granite selection from MSI.”

    Mentioned in 2 reviews

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    The Tile Shop - Great looking tile in our new bathroom.  But they sold us $3,000 more than what was needed.

    The Tile Shop

    (23 reviews)

    I went to Floor and Decor and multiple other tile stores looking for a solid black porcelain or…read moresimilar stone black in color and was only able to find it at the Tile Shop on Grand River in Farmington, MI., where the choices and displays are endless. However my review is regarding the most outstanding service I received at this store from Jacob and Sebastian. Beginning with their extensive knowledge in helping with making the right selections for my project, to the speedy delivery of my tiles which had to be special ordered, twice, the support and assistance in dealing with the mistakes and delays made by my contractor. Without their genuine concern, and taking the time to understand the scope of the problems we were having, I don't think my fireplace would have been completed at all. This particular Tile Shop is not just a regular store with people at the register, it is a place where the customers really do matter. Be sure to ask for Jacob or Sebastian.

    The tile looks great. The wife and I are very happy with the way it looks and the Tile Shop had an…read moreexcellent selection to choose from. However, they sold us over $8,000 worth of tile when we actually needed only $5,000. Then they refused to take the extra back even though we complied with their return policy. We've reached out twice now for satisfaction and they haven't responded (TS, you have my phone number. You know who I am. Please call). Judging from other reviews on this site, apparently they mistreat a lot of their Customers. Now we're stuck with $3,000 worth of new tile that we can't do anything with. So, don't buy anything from this place unless you want to spend a few grand on unused ceramic that's going to gather dust in your basement for thirty years.

    Dwyer Marble & Stone - Granite kitchen island countertop

    Dwyer Marble & Stone

    (7 reviews)

    Our builder and tile mason suggested we head to Dwyer to see some stone slabs. The selection was…read moreoutstanding, and the showcase and viewing of them was easy and accessible. Our consultant was Jacqueline. With her interior design eye and knowledge, it was easy to wade through the options and make decisions. We weren't aware they also carried tile and were thrilled to get that coordinated too. Way easier than our experience at a major tile store that was overwhelming and we had little help. As first-time builders, Jacqueline's guidance was so appreciated and we are thrilled with our choices. A class operation, that we highly recommend. Doug and Connie C.

    From the moment my daughter and I walked into Dwyer Marble & Stone, we felt judged and unwelcome…read more We were dressed casually in T-shirts and shorts, and the salesperson "helping" I think her name was Cathy, Catherine? an older woman with a sour facial expression (honestly her existence matters so little to me I do not recall her name)us was extraordinarily rude, dismissive, and condescending. It honestly felt like the shopping scene from Pretty Woman--as though she had decided, based solely on our appearance, that we could not afford to shop there and were not worth her time. For the record, my daughter is an accomplished paramedic with a master's degree, pre-med student, and I am a business owner. We had both the means and the intention to purchase a slab for a large custom bathroom remodel. We simply did not find a slab we liked. Of course, none of those credentials should be required for a customer to receive basic courtesy and professional service. The experience angered me, but what bothered me most was seeing how deeply the salesperson's treatment hurt my daughter. No customer should be made to feel small, embarrassed, or out of place because they arrived at a stone warehouse wearing shorts and T-shirts. We will purchase our slab elsewhere. Dwyer lost our business because of the way we were treated--not because of its prices or inventory. Management should seriously examine how customers are judged, greeted, and treated in this showroom.

    Granite Creations - buildingsupplies - Updated October 2026

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