UPDATE: My Yelp! review and Twitter review brought a call from Allstate. I proposed someone from…read morethe executive office request CarMax reverse the delinquent reports. I was told it wouldn't work. 'What have you to lose in asking? It was Allstate's fault, help me!' E.S., a Co. executive DID call CarMax on my behalf. My credit rating WAS RESTORED. THANK YOU, Erin. It's work, but If you don't try, nothing happens. Escalate issues. Don't give up! My kids launched themselves and ended renting a place together. On their own , not knowing the hell ahead, chose Allstate for car insurance. I bought my daughter Carly a good used car; it was titled to me, but hers to drive and maintain. In her 4th year with the car, there was an accident and an Allstate adjuster determined her car a complete loss. A dollar amount was decided, and Carly, prepared to purchase a new car. Allstate's check took 6 weeks to arrive, & had both Carly's & my name on it? The bank sent it back to Allstate. TWO MORE MONTHS GO BY WITH NO PAYMENT (with Carly's finances a mess), I made the next call. The bottom line from Allstate was: THEY MIGHT HAVE TO WITHDRAW ANY PAYMENT! WTF? 'They don't insure cars titled to a parent, driven by their child?' Caveat to Parents who buy kids a car (titled to parents), be certain you're covered! And when I asked for real honesty re: intent to pay (what we ARE owed), the chances of denying ANY payment, the agent said, 'well it's possible there won't be payment, were still investigating.' Sorry so long, but here's point:

We had a tornado here and I was assigned to Greg Brown he was incredibly difficult and he basically…read moremade my experience a nightmare if you're looking for a good insurance company Allstate isn't it. I advised Greg that I had a physical disability and could not obtain better photos his response "Let's not go down this road". He denied my claim and gave me nothing but a lot of unpleasant comments I wasted my money , time and lost my faith in insurance companies.

He has your back! Many years with Russ. No intention to switch. Everyone in the office has your…read morebest interests at the forefront.

Terrible customer service. I have been a customer of this office for 3 years and still, the staff…read morehere treats me like I don't matter. They almost never followed up with me as promised. My monthly auto insurance payment, which is automatically withdrawn from my account, nearly doubled beginning the first of this year, (to $250) without any notice or explanation. I called back in April asking my assigned agent, Tom Snow, for answers and for an explanation of why my rates increased so much and to show me exactly what coverage I am paying for. He promised to follow up with an email. That never happened. After nearly 3 months of no follow up from "my agent" while my account was being hit for $250 each month by Russ Angelbeck's office, I had to call multiple times to reach someone who could help. When I finally did get in touch with the owner, Russ, he rudely stated that there is nothing they can do to lower my monthly rates and to find a new insurer if I want to pay less. All of this after three years of carrying both auto and renters policies with these guys. Unbelievable! Steer clear of this office.

So if you have an accident caused by a person who has Allstate insurance. this is the service you…read morecan expect from them.You pay for your car rental, and they reimburse you up to a point. They determine what type of car or SUV you deserve for your inconvenience and it may not be the caliber of what you drive. The also have you submit photos of your damage and based on some obscure chop shop offer you a ridiculously low amount and tell you it should take one day to fix. By ridiculous I mean less than 375.00 and there is a gap between the bumper and the vehicle. And they say one day to fix a bumper that was hit while we were stopped. I am sure the other driver has no idea what we are dealing with and while the agents are nice, their policies are horrid. Geico actually treats customers way better and if you get in an accident that is not your fault, hope they don't have Allstate.

Worse Experience in my life Greg Brown was incredibly difficult to work with he denied my claim…read morebecause I wasn't physically able to take photos. I reported it to Bryan Prejna his manager he did not one thing but waste my time. Advised him I live alone and was disabled he said "Let's not go down this road" Do not trust Allstate do not pay them to insure your personal property

An Insurance Store has been non-responsive, unprofessional, unethical, and incompetent. I've been…read morewith them for years, but they have been terrible in recent years. I need to remove An Insurance Store as my "producer." They refuse to sign off on it and will not provide me with the contact person responsible for completing it. Run from this company like your hair is on fire. I seriously question the ethics of this business. P.S. I haven't had to file any claims, this issue is just processing my policy renewals!

I have been dealing with Kevin, Ani and the whole team at this business for some years now. They…read moreare a family business like mine. They understand what it takes and means to give a great product and at a fair price. I really appreciate this. It is becoming more rare to see a business who really steps up. Give them a call and you will be taken care of. Keep up the quality work. Brad Glenbrook HVAC

Just called to get an insurance quote and the guy basically told me send over your current quote…read moreand provider..... what is he gonna do copy and paste? LAZY!!

Irwin and his team are always searching for the best deals. They are very responsive when I have…read morequestions

Professional and knowledgeable!!! Very responsive to my initial inquiry and worked with me to find…read morean agreeable appointment time. She also caught a problem with the documents sent by outside firm (that were outdated) and this helped avoid a significant delay and yet another appointment.!! Will use again and I highly recommend! She also offers other helpful services.

I absolutely recommend Carreon Solutions. Sandy arrived at our location as we agreed and…read moreeverything went smoothly. She was very professional and took care to make sure all the small details and requirements for a mobil notarization were complete. I will definately use Carreon Solutions for my mobile notary needs and I highly recommend Carreon Solutions.

Awful experience; poor customer service, and inefficient representative and processes…read more I started the application 2 months 2 weeks ago and tests after tests were ordered and still no decision. The representative assigned on my mother's case was inefficient and terrible in keeping me updated on process. I had to reach out to him to find out what's happening in the process. It has become so stressful that we decided to just withdraw the application even after so many tests already and many more to be ordered and my mother does not take any meds, sees doctor regularly. She's in excellent health and still it is not good enough for them. Screw this damn people.

terrible followup with management after insurance quote. The manager was either dishonest or…read moreincompetent or both.

Excellent service!! Very customer focused! They provide full range of insurance services. Very…read morepatient brokers. They want to make sure you're properly taken care of.

Although Com-Co found me a good deal on insurance, it's almost impossible to get a straight answer…read morefrom them. They approved e-pay for my policy even though I had NEVER approved it. Not such a big deal, right? Problem is, I CLOSED the account several months before. They are hard to get a hold of, rarely engage in sustained conversation of what the benefits and drawbacks of each policy and company are. Generally, just don't seem that professional.

Kevin was very passionate, knowledgeable, and very meticulous. One more thing I want to say is that…read morehe was very kind! Super!:)

Extremely knowledgeable. Will assist you with your insurance needs. Sit down and take the time. I…read morerecommend %