Dave was my State Farm agent for roughly two years. When I switched insurance companies he called to ask if it was a service issue or a pricing issue, then gave me some relevant information about a pricing adjustment that was going to happen five months down the road with my policy. That was it. He then let me know that he was canceling my policy as per my request and within a week I received a check. I would recommend Dave to anyone seeking professionalism from their insurance agents. Note: If you cancel your policy just a few days prior to a payment being drafted from your account, that amount will still be drafted by State Farm then returned to you by check. Just a heads up. read more

State Farm wouldn't let me open an account, but they were more than happy to take my money! When I cancelled the policy they said it would be 4 weeks for me to get a refund. read more

Dave's personal attention to me as both a customer and a person is what underlies my review. I always trust that he has my best interests at heart rather than his bottom line though, of course, he cares about his business. He carefully lists all my options and enables me to make an informed decision on what is best for me. He is involved in his community. His staff are personable and caring. I'm welcomed with coffee and they even help me pay the parking meter if my appointment is going past the time I've paid for. Phone calls are handled professionally. I've been with him for about 15 years plus and wouldn't think of changing. He handles my car loan, some banking, long term health care, condo insurance, plus. I never feel rushed and always feel listened to. read more

Dave Frederickson - State Farm Insurance Agent - Dave at his desk. The extra screen makes it easy to follow his analysis of my accounts. - Home & Rental Insurance Near Me - Chicago, Illinois

Definitely go with Dave F.'s Agency they are beyond friendly, Excellent quotes, Excellent customer service!! Dawn Thomas took good care of my insurance needs she's the Best!! I love this Agency!! read more

I switched my car insurance from Encompass because their rates suddenly shot up, and called State Farm for a quote. Not only were their rates beyond competitive, the customer service was exceptional. James is conversational, thorough and so helpful! I'd recommend them to anyone looking for competitive rates and exceptional service. read more

Outstanding customer service from office representative Quinn Moy!!!! I cannot imagine a more thorough and reassuring interaction, in which all my questions and concerns were anticipated and fully addressed!!!! Very impressive! Jim M. read more

Dave's agency was helpful in writing a reasonable policy for our office space, and was very responsive to questions and needs for insurance certificates. Where I would expect good service from an insurance agent, Dave and his team exceeded my expectations. read more

Prompt and complete service both from the agent's office and the company. After a recent accident, not only was my claim processes expeditiously, but they also called ME back to check on my medical expenses and make me aware of coverage I didn't realize I had. read more

It occurred to me to review Dave Frederickson's office and I came here and saw that I already did four years ago! Well, I've been insured with their office for so many years now. I have worked with Dawn from before she was married through now her having an almost ten year old. She feels like a friend at this point. She insured my rental apartment, marital home, multiple cars, and through some life changes a condo and now a two flat. She has been incredibly helpful during car and home buying purchases, taking time to schedule phone calls with me to walk through all the coverage for properties I'm purchasing. She's answered questions about flood plains, AAA coverage vs a similar offering State Farm has, so many things. Beyond that, she's just a kind and caring human being that's truly in the perfect job for her skills and personality. Dave calls me occasionally for updates to ensure we have the right coverage for where I'm at in life. I know they'll be honest with me, not try to sell me things I don't need, and treat me in a kind and professional way. Insurance isn't exciting and it's just part of being an adult but they make it easy and understandable. I really recommend Dawn and the rest of the team at Dave's office. read more

Dave and his team are top notch! Each time I visit their agency, everyone acknowledges me with a smile and are very professional. They are responsive to my inquiries and I feel confident that I have the proper insurance protection! read more

Great insurance agency, very personable and responsive. I have multiple policies that require changes from time to time and Dawn is very accommodating, efficient, and willing to help. Would recommend for any of your insurance needs! read more

Our agent, Dave Frederickson and his team, was an incredible support to us following a house fire. His support, coupled with a great adjuster, made it possible for us to work through all the difficult steps related to clean-up and repair. We cannot recommend Dave enough! Thank you. read more

I would and have already recommended Dave, and his staff...Hattie, and Tim at state farm. Dave is amazing... checking in to go over current policies and assist me with making any changes. When i place a claim for car damage, he personally called me to see if I was alright and offered any help that I might need. Hattie is fantastic in her quick responses and requests to any thing ive needed. She gets things done immediately. They make ya feel like you're part of a family. GREAT PEOPLE who ive trusted for something like 30 years. read more

I had a policy with state farm i did online and was assigned this office. I had policy for about a month when state farm decided I had too many prior tickets although the last ticket was in 2007. They decided to cancel my policy, this is where my problems began. These guys took it upon themselves to call my roommates and divulge my personal information to them. My roommates both have state farm insurance for their cars and we all have renters insurance. State farm tried the veil attempt to say to see if i was married which too me is BS. We all know that you get a cheaper rate if you are married so if i was married won't i put down married and get the cheaper rate? This is very irresponsible and criminal in nature for state farm to do this sort of thing. I will never trust them again! If you need to ask questions about this then ask me not someone else. Then when I call the office do not give me the run around when i ask for a GM name and number. You going to give me the 800 number seriously what a crock! Now i awaiting for the GM to call me back to resolve this issue stay tuned! read more

I cannot say enough about how amazing Dawn at State Farm has been throughout my entire hit and run ordeal. Let's just say that no matter how prepared you think you are, you are never prepared to walk out to your car being victim of a hit and run. Once I was able to connect with Dawn and express the sadness and concerns I had for my Jeep, she was so supportive and helpful. I have a stressful job and I honestly didn't even know where my Jeep had ended up the Monday morning after the accident but by lunch I had a message from Dawn with all of the information I needed, putting my mind at ease. Dawn followed up with me for the next few weeks with updates from the body shop and working with the rental car company as well. I truly cannot say enough how amazing the staff at Dave Frederickson's State Farm office are, especially Dawn. She even checked in on me a week after I picked up my Jeep from the body shop to see how I am doing. Even the staff at the body shop expressed how Dawn's hard work on my behalf helped move the process along much faster than the typical process because other insurance agents do not work this hard on behalf of their client and for that I am forever gratefu! read more

Dave Frederickson is a very nice guy. He's very helpful and he wants what's best for you. He's been taking care of my family for a long long time and we are very pleased. Highly highly recommended read more

If you want the best in the business, go to Dave. He has been a staple in the community for many many years and takes care of all his customers. I would recommend this office to anyone looking for any type of insurance! In Dace we trust! read more

If you want to take the guess work out of working with insurance agent - look no further. Dave and his team are consummate professionals and have really helped make taking care of our home/auto/family easy. They are very attentive and easy to talk to when we have questions and constantly trying to make sure the experience in working with them is painless. We recently had to file some homeowners claims and from start to finish Dave and team took care of us seamlessly - what a relief! read more

Super nice & helpful staff that were welcoming and friendly. 10/10!

Love this place! I have been using Dave as my agent for numerous years. I carry many lines of insurance through State Farm, and Dave always makes sure I am getting the best coverage for the best price. I have found everyone in his office to be very friendly, efficient and knowledgeable. Dave and his employees are easy to talk to, and treat me like family. I highly recommend this office. I think he will "insure" you get the coverage you need, at a good price read more

We cannot recommend Dave and his team highly enough! They are prompt, professional and caring. They make every customer feel important. They listen, respond and act - including follow-up to make sure everything is ok. You won't find a better insurance agent anywhere. read more

I've been a customer of Dave Frederickson's for 10+ years, and he's just the best. I have auto, home, and life insurance with him. He and his team are always attentive and friendly, they really care about people. Last year, Dave even called me to let me know about some saving opportunities, which cut a couple hundred dollars off my premiums. I've also had to file claims in the past, and the process has always been easy. All I had to do was upload paper work, there was no long approval process or anything. The folks at State Farm always took care things, no hassle. On top of that, Dave is just a really nice guy. Hattie on his team is fantastic too. Always a pleasure to chat with both of them. If you live in the Chicago area and need insurance, go see Dave! :) read more

I Usually deal with dan always awesome service and a pleasure to deal with. Would definitely recommend them

I have been a client of Dave's State Farm office for years and have had nothing but exceptional service from his team. They checked up on me after hail damage on my roof and car and made the entire insurance process effortless and easy. I always count on them! read more

David Frederickson's State Farm office has been providing our insurance for many years. They have always been efficient and helpful whenever we have needed to make a change to any of our policies. We continued to use them even after we moved to a different part of the city. I especially want to commend Hattie for her help recently. We had to make a last minute move and change to our renters policy. The unplanned move right before the holidays was stressful but Hattie took care of making the change to our policies and emailed a copy of the new renters policy in less than 30 minutes. I was very happy that it was correct and so fast! Her great efficiency was impressive and helped relieve some of the stress I was feeling at the time. read more

Since we have moved to Chicago 4 years ago, they have been our agent. They are amazing and Dawn has been nothing but friendly, professional and always on point. We will never go anywhere else. They are awesome! read more

I have been a customer w/ Dave Fredrickson State Farm since moving to Chicago one year ago. This was my first time being a State Farm customer. Dave and his staff are very helpful regarding different options available, policy combinations, etc. Staff are all very personable and easy to work with to make changes/additions to coverage. I would recommend Dave Fredrickson to anyone looking for insurance coverage or looking to make the switch from another company. read more

I've been with Dave frederickson State Farm for a few years now. Great, great service! I've had a few minor accidents with my car and the staff over there is always on top of it. In fact everyone from my aunt, brother and girlfriend use Dave's office for certain services. Highly recommend this office. read more

Dawn Thomas at this agency is a terrific agent. She responds promptly and is great to work with. Finally someone who cares and is a true professional. read more

Was with state farm for 13 years. Moved to Chicago and this office stated that to receive a paper bill and not have my bill automatically deducted from my checking account I would have to pay an extra payment. So, to much dismay I allowed access to my checking account. Deciding later to change to GEICO because the rates were much better and I had no need for "rich man's insurance". I had a phone conversation with David where he used fear to try and keep my business. Cancelled anyway... 4 days later - state farm deducted my bill from my checking account and I had to call, explain and request for my money back. Will be waiting a week for a check that I in turn will have to put in my bank. FIRST WORLD PROBLEM? yes... but those jerks took my money at will and that irks the heck out of me. read more

We switched from Farmers Ins to State Farm and Team Dave!! Best decision ever! Dave's professional touch shows throughout as a seasoned and top notch agent! His team is always very helpful and very, very friendly!! And the new location is top notch!! Go see Dave and his team and let them set you up with great rates and coverage!! read more

I've had a renter's insurance policy through this agency for a number of years and had been satisfied, but not terribly impressed. Recently, I worked with one of their agents, Dawn, to buy a homeowner's insurance policy. I was blown away! She was incredibly helpful and dedicated. She secured my business for a long time to come. read more

Dave has always been a great asset in my insurance life's needs. He makes everyone feel like family and even wanted to check out my new car when I purchased it a while back. I even convinced my boyfriend to insure through Dave and he's said nothing but good things about him. read more

Excellent service at ALL times. Recently, I had an issue: bought a new car, but moving out of state for new job, and had no idea how to transfer and register in FL. New job also required proof of vehicle insurance in FL. Thomas Currington gave me reference for an agent nearby my new address... AND proactively reached out to that agent, even before I was able to call. Smooth transition. Lots on my plate with move and new job... SO grateful to Thomas and great team. read more

Dave and his crew are amazing! I have always received personalized attention that is both informative and comprehensive. I had a major issue with my house last year and Dave and his team personally connected with me and insured that all of my questions were answered and that I received the best service from State Farm. This is not out of the ordinary - no matter how big or small the issue, Dave HIMSELF has actually called or emailed me to provide support and information. Choose this agency - you won't regret it. read more

The agent Thomas Currington had the best customer service I have ever experienced with a car insurance company! I had questions about my insurance policy and Thomas was very helpful in making sure that all my questions were answered and made feel like State Farm was there to protect me and my family. read more

Dave is an amazing guy who knows his business well and makes every attempt to insure the coverage and policies needed are exactly what's needed. He is smart, friendly, helpful and always available. He is extremely skilled in hiring people with the same customer service personality traits. You will not go wrong with this branch. read more

I've had my insurance (car+home) with Dave for about 15 years. Management of any claims has exceeded our expectations and Dave was there to walk us through any questions and details. Insurance can be confusing and he makes it easy. Thanks Dave! read more

I currently have life insurance and jewelry insurance with Dave. I think he is fantastic. I have never received "spam mail" from him, I'm not sure what that other reviewer is talking about. The other individuals in his office are friendly and easy to do business with. I've had some issues with my life insurance, where my husband was originally denied. After Dave did some digging for me, it turns out that the problem was with the 3rd party medical assistant who came by our home to draw blood. After my husband went to his PCP and had labs redrawn, and everything was OK, Dave promptly filed a grievance with the denial on our behalf. Within 2 weeks, my husband was approved. Dave is a family man and truly cares for his clients. I would recommend him to anyone who is looking for an agent. He is flexible, kind, and very professional. He will fight for you to make sure that you are well taken care of! read more

Very happy with this office. Dave or a member of his staff have been available and accessible when I've needed help or to talk about options with our insurance. Great people. Great service. read more