I was off work on a weekday and in the midst of running a slew of errands, I decided to drop in to this new State Farm office. I didn't know if I needed to make an appointment or if I could just walk in but I decided what the hell? I entered this very clean and well organized office and was promptly greeted by an older woman who made me feel right at home. I informed her I was interested in getting a quote for my auto and home. The woman walked me over to another gal, Shirley, who politely introduced herself and was more than willing to put together some pricing for me upon my arrival. I thought, for sure, I would have to run home to get her some more info but with today's technology, I was able to pull up my current coverage right on my phone and give her some info so she could compare apples to apples. We went through our auto policies, my home owners policy and I let her give me a quote for life insurance, as well. Shirley and I found that we both use Yelp and started talking about different spots the other one needs to try. We had a nice meeting and she informed me they are collecting Toys for Tots in their office. That made me pretty happy to see! I left feeling like I knew a little more about my current policies as well as more knowledge about my insurance options than I ever knew before. Shirley answered all of my questions and explained things in a manner I could actually understand. They're quotes were better than what we're currently paying and after years of working with an insurance agent I have never even met in person, I definitely want to do business with this State Farm agent and his friendly and helpful staff. Looking forward to making the change over, dealing with some incredibly nice people and meeting Scott in person. Check these guys out and ask for Shirley...she's awesome and knows her stuff! read more

I had a condo policy with them, and I asked them to provide evidence of insurability for a new home purchase. I called and emailed over and over, and they never got back to me, almost causing me to lose the mortgage! Luckily, I was able to find a competent agency last-minute to save the mortgage. Even worse, they never canceled my condo insurance, which I just found out several months later! They cost me tons of money! Get insurance literally anywhere else. They will end up costing you way more in the long run! read more

Such a great experience! Tiffany Trevino helped me to secure all of my insurance needs. She definitely went above and beyond my expectations. I was very impressed by her attention to detail and the level of personal service she provided, since i'm known to ask a ton of questions ;) She was extremely patient and knowledgeable and I would highly recommend her to anyone! Frankie N. Chicago, IL read more

Worst Agent Ever... I actually had to use my insurance and had questions about why things weren't being covered by my policy (What you don't know can hurt you). I called three separate times trying to contact my agent. I received calls back from staff, who were not prepared or able to help me with my questions. I was told that I should email Scott and maybe he would call me back. 6 Months have gone by, and I am now shopping for a new agent. Life's too short to have a crummy Insurance Agent. This guy is all smoke and mirrors and will not be there when you need him to be. He just wants to collect his check and golf. Do yourself a favor and Keep looking. read more

I am a former customer of another large insurance company, and while I had a decent experience with them I just wasn't getting the coverage I needed for the price I was paying. Additionally, their customer service isn't the best and that is probably the most important thing to me when seeking out business with any company. One of Scott's agents kindly reached out to me after requesting info from them and were able to offer me the same rate (a little less, actually) with WAY more coverage than I had before. I went from minimum coverage to the works! Full coverage plus roadside assistance, free towing, rental car reimbursement, medical coverage and more. Most importantly, the customer service is top notch too! I am now a proud client of the Scott Weer Agency and recommend their services to anyone seeking out new insurance coverage or are looking to switch companies. read more

Honest, hard working, and an overall great guy! Very competitive pricing, excellent customer service, and it's always evident that his entire team truly does care!! Great group to work with! read more

I recently switched my insurance over to Scott. Though I was resistant to change I couldn't be happier I did it. He was able to combine all my insurance needs (5 policies) into 1 payment that saved me money. When I have had questions there is always someone at his agency or Scott will take my call himself. Thanks for a great experience and customer service. read more

The absolute worst customer service! I would call numerous times to get information about premium increases with no call back. I would receive large penalties for canceling policies due to price increases that were not explained to me. I will never do business with State Farm again but especially with this dysfunctional office! read more

I also recently switched over my entire book of business to Scott and for two very specific reasons - 1.) His professionalism 2.) Dedication to the customer. Previously, I had been with my agent for the last 24 years in which I had never met him and barely talked with him on the phone. In the short time i have known Scott, it was clear, this would not be the case. He has already shown me a variety of options in my combining of certain policies and saved me money. Scott also does financial planning and we are going to sit down the beginning part of the year and set forth a retirement plan. Would highly recommend Scott Weer to anybody! R. read more

Scott Weer and his crew are more than exciting to say the least. Everyone in the office is willing to help, upfront, friendly and knowledgable. Before deciding to visit this agency I looked at there facebook page and I was happy to see that the profile photo wasnt only the agent but some of his employees. After getting my quotes (and purchasing my insurance) I met scott and was told about the agency's accomplishments. Wow, way to go Team Weer. I would recommend this agency for anyone looking to make friends and trust with your insurance. read more

Scott and his team are amazing. Scott has a great staff of knowledgable and caring people. I personally recommend them for your insurance needs. read more

I am very disappointed at the service of his agency. I went through the entire quotation to purchase cycle, and cancelled my prior policies. One week after the purchase, I was told the "corp" won't underwrite my policy. But at this point, I already cancelled the other policy and I will be left uninsured ... I am extremely disappointed at the service of this agency, and won't recommend to anyone. read more

Even though I have never met Scott , the caring and pleasant staff in his office are always around to address all my needs and concerns . The knowledgeable and always delightful, Mila Navarro is always around to help. Most recently I have switched my auto, home, rental properties and even a car loan to State Farm and couldn't be more happier with my decision to do so. I am in the process of refinancing my home as well. Prior to speaking with Mila, I was not even aware that State Farm offers such a variety of services. Whether it is a phone call or a unannounced visit to the office, the services is always exceptional and Mila always finds time for me. I have already brought some of my friends into this office and they as well have gotten the same phenomenal service. read more

I have been working with Mila at Scott Weer State Farm for a few months now and I can't tell you enough what a GREAT experience it has been. Her professionalism and knowledge is bar none. AND, I am saving a ton of money everything month. I feel like I really matter and am looking forward to working together for years to come. read more