Quick and efficient. Appreciate that in a service business. Had good response to all my questions regarding locks and the changes needing made. Old school service with modern day knowledge read more

Great service! Did the job on our gate perfectly.We feel much more secure after Jay and Jay came to the rescue . Thank you. read more

Needed a new key with programming and drove by and stopped at Jay-Jay Lock & Security. Eddie provided great service and was able to program the key in minutes! Also 1/3 of the price of a dealership! read more

Jay Jay is an old school locksmith shop with professional staffing and great customer service. The shop is clean and I always feel like I'm getting the VIP treatment whether they're copying a key or buying an expensive lock. This is the kind of local business I love to support and you should to! read more

Went in today about 20 mins ago to get a copy of my car key.. while I didn't get the service I went in for the employee that assisted me helped me out quickly and even referred me to a place nearby that could and even made two copies of some other key I needed duplicated as well.. overall great service and great customer service. My only regret is that I didn't get the employee's name to give him the proper credit for his help read more

I came to get a snapped key out of a lock and they had it out in a matter of minutes. They're extremely helpful and I'm sure they're be able to help you with any of your needs. read more

Their staff is always friendly and knowledgeable either in the store or for a call out. A true locksmith.

Guys are amazing. They sold me a silicon called LPS. This is the greatest product I've ever tried. My front door locks have never worked this well even when they were new. My keys weren't working and after spraying that in my lock they work better than ever. If your locks are having difficulty with keys that you've used in the past, buy this product from these guys. And they're open later than all the competitors on Friday read more

Great locksmith... It's been here for years. Always had easy / fast / and fantastic service. Have questions? They'll answer them for you and give you advice if needed. Easy metered parking in front along Owensmouth St. Rick always gets my keys copied right! Give this place a try... read more

this guy not professional at all he does job not finish and charging a lot. he is a rio off after call him the lock not working he deny it to redo it. wants to charge again after few days past. never go with this. read more

Quick and easy service. I've had a broken key stick inside my car door lock for almost 8 years. And he was able to remove it in under a minute with no trouble at all. Very experienced and nice man. Will return. read more

Always reliable,never have to worry when they duplicate a key for you, they handle all my Real Estate rekeys where there's no room for mistakes! been a customer for years and wouldn't think of going anywhere else! Thanks Jay Jay! read more

What a great Locksmith. I have never seen so many keys in my life. Very professional and nice.

Warning!!! Owner has anger management issues!! Beware!!! The owner of this company just tried to run me out the the drive-thru while in his work van. Laying on his horn like a maniac. Screaming out of his window that I was taking too long, revving his engine like he was going to rear end me. Sir, if you don't leave enough time in your day to stop for breakfast, that is your problem! As a pregnant lady, there is no way I would trust or allow someone with this type of outrageous temper or behavior into my home! Your home is your safe-haven, use someone else! What an embarrassing example for their business and from the owner no less!!! read more

Great communication! Super easy to get in and get out with the duplicate keys I needed. Great value, would definitely go back.

Fast efficient and reliable ! We run a couple of businesses and ALWAYS get super fast and clean service from this vendor. Clean cut and great customer service. read more

Had the perfect Baldwin key I needed! They were very friendly & helpful. Franklin Hardware recommended Jay-Jay Lock & Security. read more

I haven't used his services yet, but the business van was in front of me at the McDonald's Drive Thru and paid for my and my trainer's coffee. My car is wrapped with my business name so maybe he was supporting a small business, but whatever the reason that was very kind. I'm sure this business is a super honest one. read more

New ownership with some great new friendly professionals. I went to the shop and they had exactly what I needed.

I had 2 duplicate keys made for my vehicle and neither of them worked. They won't even go into the ignition. After I took the keys back to them and they worked on it some more, I was told they should work now, but never worked. They told me that the keys needed time to "break in", whatever the heck that means. All I know is, when spare keys are made, they should work immediately. If they don't work right then and there, then they're never going to work. Anyway, I'm disappointed. Will find another locksmith. read more

Great guys. Fixed a lock that was driving me crazy for weeks. Super fast and reasonable. Highly recommend these guys.

Jay & Jay Locksmiths has been around for over 30 years in the same location. I remember them from when I was a child. I have had duplicate keys made many times by J & J but last week, the keys just didn't work. They recut new keys.. these were not just regular keys but special "Sugar Skull" decorated keys that I just had to have. They ordered another 4 keys for me but explained the original key was so old they would need to make calibration adjustments to insure the keys would work properly. I decided it made more sense to have the 40 year old door knob and dead bolt rekeyed. Marco showed up on time, and when he took apart the doorknob the inner parts disintegrated from age. He installed a new knob, rekeyed the dead bolt to match and gave me my "sugar skull keys" all working in my newly rekeyed locks. Pricing was a bargain, Marco was pleasant, skilled and fast. I am happy and secure beyond belief. I no longer have to worry about coming home and not being able to open my front door. read more

Been here several times before. They've been here in Canoga Park for ages, if I'm not mistaken, at least since the 80s. You get what you pay for, excellent & personalize customer service! Maybe most of their customers are "old school", hence the reason for so few Yelp feedback. ;-) read more

These guys are fantastic! I will never take a key to a hardware store again. My mom tried to have copies of my house key made on 5 separate occasions and they never worked. She kept thinking she was bringing the wrong key. Then she went to Jay-Jay and BOOM! Key worked beautifully. I went over today to have a key copied for an older car (2003 Honda Civic) and they were able to copy the key and had me make sure the key worked. (Car started right up!) The price was incredibly reasonable (about $7 for 2 keys) - I thought it would be more. The guys that worked there were professional and polite. I'll never go anywhere else to have my keys made. read more

These guys are amazing !!! Have used them exclusively for 4 years and they have ALWAYS went above and beyond in their service.

Went there to a quick cut and a quote. Service was fast and ready honest! Really helpful ! I would definitely go back.

I will always come here to have my keys made! Rick was so helpful and nice. Customer service is so important which Rick definitely provided! read more

Needed to make copies of my car key to keep on-hand in case I lock my keys in the car. Another place didn't have the right type of key but recommended this place. Parking was easy right in front. This place had the right specialized key, and the price was very reasonable--less than $4 (the key won't actually start the car, but will unlock the doors). The guys working there were very friendly and helpful. They only accept cash for purchases less than $10. Would definitely recommend and will definitely use them in the future! read more

Excellent service! Have been to them with several jobs, business and residential, have been spot on every time. Gracious and helpful staff Highly recommended. read more

Great trustworthy company, I have been using them for years. I recently brought in two lock's to have keyed alike without my knowledge they were already keyed the same. Guy behind the counter looked at them and said they are already matching nothing more we can do for you. They could have easily gone in the back wasted 10 minutes them brought them to me and said done. Instead, as always, they were honest and straight forward! read more

Fantastic service hands-down best locksmith I've ever worked with. Thank you Marco for doing a great job looking forward to doing business with you again. read more

Reliable, dependable, priced right and great guys. They pillars of the community backed by a good name that is well deserved.

I went here yesterday to make a copy of the mailbox key for my house. I've been several other places to try with this key but each time I was told just a simple "no we can't make that key." The guys at Jay Jay were very thorough in their search but in the end still couldn't find the blank that I needed but they explained why they thought that was and were very apologetic. Their dedication to helping me out earned them 5 stars though. So friendly and helped me find other solutions to my problem. read more

Great help on simple issue with no charge. Nice to see the local friendly service. Felt compelled to buy a few things just to say thanks.

Great service,fair price made a difficult job easy

These guys are simply the best in the business! Have used them for NUMEROUS lock and key issues at our church and they have been amazing. Never had a bad key made, never had a problem they couldn't solve. I would recommend them to anybody and would use them for any issue. Great job to Ron and all those who work hard at Jay-Jay! read more

These guys are the nicest locksmiths around! They have friendly and expert service. I told them that I had my house key copied 3 times at Home Depot, Lowes, and Wal Mart and none of the keys worked. They were able to make me key that worked perfectly and they gave me a keychain for free. I will no longer be going to those big store chains to get my keys made. As long as Jay-Jay Lock & Security is around, I'll be going to them from now on for my lock and key needs. Thumbs up guys! read more

If you need a locksmith, look no further! Jay-Jay Lock is the way to go. They are reliable, fast, friendly, and have VERY fair prices. Ron, who is the owner (I think?) is very nice, professional, and personable. I had used their services at my work before when we needed some locks changed, and I remembered that they did great work so I decided to call them when I needed locks changed at my home. He worked with my schedule and did the job fast. read more

I lost my key to the lock for my public storage unit. I called these guys and they showed up exactly on time, took no more then 5 minutes to get the lock off. They charged me a low price and I was happy with my services. Would call again. read more

Rick provides excellent customer service. I took in a bunch of "weird", non-typical and broken keys. Rick was able to take care of it all!! Home Depot wouldn't even try to help. Will definitely be back for any future lock issues. read more