Step into the world of true high fidelity expertise with the Audio Store…read more Bernie's many years of experience will always be helpful for anyone seeking to purchase high end audio equipment. This is the place to go for all your audio needs.

Fantastic audio shop: - extensive knowledge and experience…read more- wonderful customer service - great list of audio equipment offered

ESL, I have been coming to this shop for over 30 years and Jeff and his TEAM has never fail me…read more excellent repair shop with ton of knowledge and advice. Thank you Jeff. Mr. Singh.

The positive reviews of Jeff Galin's repair of Nakamichi cassette decks lead me to entrust him with…read moreworking on mine. I sent it to him in September of 2023. Nearly 3 years later I've not received any update whatsoever about when it would be completed. It's been 2 years since my first follow up inquiry wherin I politely asked him for an update, adding that I understood he may have been backlogged and/or had other issues. We all have our priorities. But I never heard back from him with an explanation of any kind. I don't know it'll ever get done at this point. In the meantime I've lost interest in my cassettes. They're just sitting there while streaming music has become a better option. It's certainly more reliable, and my nostalgic feelings regarding my history with cassettes has faded as I no longer have my Nak. Who has taken away my enthusiasm for the format? Electronic Service Labs. I wish I would have not bothered to think about having a seemingly minor transport repair done. It's not worth this feeling of not being valued as a customer who has been patient. Live and learn....

Came here for the geek squad due to my computer being corrupted from a windows update. Besides my…read morefrustration in losing everything I was able to get my computer up and running again. I did purchase the geek squad protection and happy I did because the service and work that was done to my computer to simply reboot, reinstall and upload all the systems would've cost me around $400

Outstanding Customer Service - Jeff & Michael!…read more I had one of the best customer service experiences at Best Buy on the Berlin Turnpike, thanks to Jeff and store manager Michael! What could have easily been a stressful situation turned into such a positive experience because of these two gentlemen. They went above and beyond, showing genuine care, patience, and professionalism. Even though it was right before closing, they never rushed me or made me feel like an inconvenience. They took their time, reassured me, and made sure I left feeling happy and completely at ease. What stood out most wasn't just their customer service, but their character. Jeff and Michael truly deserve recognition for the compassion and dedication they showed. I walked in stressed and walked out smiling. Thank you both for reminding me what exceptional customer service looks like!

Best Buy has been a favorite for a number of years. Of course, we've all had to adjust to changing…read moretechnology, especially those selling and supporting ever changing landscape. Recently, my daughter decided to investigate a Cable free lifestyle. Yes, there are options, lots of options. We talked and she narrowed her field down to a neat list. At her request, we went to Best Buy. My role, moral & technical support. We were quickly greeted my a technician and got very knowledgeable advice on the latest WiFi router and Modem. Then the conversation broadened to Service Sticks and Devices (i.e. Amazon Fire, Roku, and so on). I faded back into the shadows with my daughter & the Best Buy guy's fast techie talk, comparing pros and cons of alternate service and options. Okay, I was no longer moral/tech support, but on the a cloudy track of learning. With me in tow, she made her decision and proudly helped her humbled dad out of the Store. With the Best Buy Guys help this became a painless process and after some initial upgrade costs, my daughter has made the transition, pleased, and saving on her monthly entertainment budget. I'm now looking forward to her and the Best Buy Guy to walk me through the fogged abyss and into the Cable Free Light.

Honor your price. However, it's too late for me I will return the computer and the $180 membership…read moreI purchased from you two days ago and take my business elsewhere, such as Costco. Also, closing my Best Buy credit card today.

worst T-mobile ever. do NOT come here they will charge things to your account with out your…read moreknowledge. I went in to open a new phone plan, guy told me I was getting apple care, screen protector case and charger for free. yes it was free that day with no money down but he failed to mention it was $130 onto my bill, also no, apple care was not free witch I knew was too good to be true.the lady he was training kept adding stuff and he would say " yea yea throw that on " my first price was 300 out the door then suddenly time to pay it was 325? because of the EXTRA items he added on I was also in this store for 4 hours just getting 1 KNEW PHONE this manager is a joke and do not come here they will play you and try to take all the money they can. I suggest the one on the Berlin turnpike IF YOU VALUE YOUR TIME AND WANT TO BE TREATED FAIRLY. DONT COME HERE

Worst experience ever!!! They killed my Sprint phone with a T-Mobile SIM and lied that they…read morecouldn't fix it. Then, they took 3 hours to get me a new iPhone which guess what? Is on the Sprint network. Again, lying to my face, promised me free stuff for my trouble. I had picked out a $40 case and then they put a $40 screen protector on it that I never asked for. Then, I looked at the receipt and they charged me for it. Then, useless @tmobilehelp did nothing but waste another 2 hours of my time. Stay away from this company altogether.

This review is from an excellent experience I had at this PC Richards location before the pandemic…read more Probably 2019. The staff was welcoming and well-informed. I bought a KitchenAid double oven which I have loved ever since. It was the mid November and I needed it by Thanksgiving and they accommodated me! I got a great deal--the Black Friday discount as that was in effect for the whole month. I'm in the market for a clothes washer, and I will be going there first!

When we realized our Frigidaire refrigerator was on its last legs and we urgently needed a new one,…read morewe chose P.C. Richard & Son, largely because it's the closest appliance store to our house. We did our research, knew what we wanted, and discovered that all the local stores had identical pricing. So it came down to who could deliver the quickest. P.C. Richard was our first (and, ultimately, only) stop. We were not accosted immediately upon entering, but allowed to wander among the rows of refrigerators on display. When we located the model we'd seen online, the salesman was quick to get our sale completed and our delivery set up. Delivery occurred three days later, and that's where the dissatisfaction began. Our delivery window of 1-4PM got later throughout the day, and delivery finally occurred at 5:15PM, during dinner time and a substantial rainstorm. No courtesy call to let us know they were on the way; I just happened to look out my window and there they were, unboxing my fridge in the rain. Had they let me know they were en route, I could've emptied the old fridge and freezer in advance. I don't want to say the delivery guys were inept, but... why unpack the fridge in the truck and carry dripping wet components into the customers' home? Why not carry the box into our garage and unbox it there? Also, they seemed annoyed that I wanted to wipe the rain off each piece, thereby slowing them down; they didn't bring a ladder and had to use our step stool; and in their haste to get it installed and on to the next customer, they left pieces of plastic wrap embedded under the door handles. Plus, they scratched our freezer drawer. Nice fridge that's working well (a week into ownership), but the delivery experience left much to be desired.

Went to Target again in New Britain,Ct. 06053 they are awesome.I have been dealing with some mental…read morehealth issues and I don't have insurance.My partner that works full time and is a single mother takes care of me.At night we go to a place where I can see stuff and touch things and be happy.The employees are always welcoming here again tonight.Love the Monchhichi key chain.Brought such joy to me a childhood good memory.The employees again where awesome Isabella helped me look for a dehumidifier and Sarah also helped me and my partner look for some things led us to the destination in the store with precise directions.Another worker showed me where the pens where at in the front of the store thanks Angel in fulfillment.He said it's my job to help the customer, it only took me a few seconds to explain to you where the item was it's my job sir... That's what Angel at fulfillment told me.Thats for the great value and customer service every time. And the students from college down the street are very respectful too.Need extra stuff kids while your at school get a Target card they are the best there selection is always on point.And if it's not on the floor the representatives that are working for the day will find it...Great value every time I got there!!!! Appreciate my partner too without her my mental health would have really got me.Im not back to my normal self however between her patience and understanding and training.And Target training there employees to treat people good as you want to be treated.That has helped me deal with my mental illness until I get insurance.Thanks Target

"Dragon clouds so high above I've only known careless love…read moreIt always has hit me from below But this time 'round, it's more correct Right on, target so direct" (Bob Dylan) We've made a lot of visits to Target over the years -specifically the Bishops Corner, West Hartford and Farmington/New Britain line locations. I was surprised to see that I never reviewed the second one, so here we go... Farmington/New Britain is definitely larger than West Hartford and decidedly neater as well. We found the store well stocked today with no clutter or mess in the aisles. We were looking to buy some children's socks and underwear today for a convention activity where our attendees will be building 100 school supply and 50 socks and underwear kits for Boston children in need. Target had some fantastic prices today, and we picked up a six pack of boys crew socks for just $10. I've got no complaints at all about Target. Parking is plentiful, the store's selection is very wide, and it was a pleasant experience to pick up what we needed at a very good price.

been a customer for years when they were in newington good people prices were very fair and the…read morestaff was very helpful

Stopped here while returning from a family vacation to Mystic CT and Providence RI in June 2010…read more Lots of good gear, a great place to stop if you are a ham radio, CB, or SWL operator. however, I went straight for the discount/junk boxes. Lots of goodies in there, and they were cheap. Guys behind the counter were friendly and helpful. Will stop here again if I am in the area. The place is a little off the beaten path but not hard to find if you have a GPS. If you are going to the ARRL in Newington, you might as well stop here too.

I worked with Roxy and switched my service from T-Mobile, what a great experience and a great…read morenetwork. I have an unlimited plan and the internet is soooo fast.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our New Britain store today.