If I can give this place zero stars I definitely would. I would avoid this place at all costs. They are very unprofessional and take no accountability. My husband came into their shop with pictures and videos of a TV wall setup that we were looking to sell. He made a deal with the owner that night and he was told to bring it in the next morning. The video wall consisted of 9 55" tvs worth about $4,000 each. The next day we brought them and my husband asked for help bringing them in and the worker agreed. As my husband was getting the TVs out of the truck the worker brought out a cart to put them on. My husband told the worker that he didn't feel like it would be a good idea to bring them in using the cart but the worker informed him that's what they use to assist with people bringing in items. My husband put the first TV on and they went back to get the next tv. During this time the cart began to roll and the TV fell and shattered. The manager working there told my husband they were not interested in buying broken property and told him to get his "sh**" off of their cart. My husband let him know that he didn't think it was right. We brought them in perfect condition and they had a hand in the destruction of our property. The manager repeated to him to get his "sh**" off their cart. I told my husband it was fine. I documented it and can make a report with the cops. After hearing that the manager started getting loud with me and speaking to me in a very unprofessional manner. My husband let him know that he was not going to call the cops but he believes they should make it right considering the whole setup is now devalued. The manager agreed that the situation was wrong and we can come back to speak to the owner on Friday to see what we can do. My husband returned this morning and as soon as he walked in the same manager told him that they were no longer interested and they want nothing to do with the situation. So now we are left with a broken $4000 screen and a devalued $30,000 set up. read more

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Don't go here if you're going to get rid of something. They lowball beyond anything you can imagine especially if you have factory sealed products. I will never ever go here again. Take this as your warning read more

Best Pawn Shop around. Elbie is very friendly ~ polite and honest !! I started going there a few months ago and now I just go and visit. Justin and Elbie are very welcoming and both very fun ~ nice and makes you feel like friends. If I could give more than 5 stars I would never give them a 10 !! ps .. very clean and organized !! read more

Good pawn shop excellent transaction great service would go there again great selection

Nice pawn or sell shop right across the street next to other daily restaurants and stores. I sold a tv in which they made an exception for, better than nothing right! The ladies at the front counter were very pleasant and communicative. Definitely will be going back to the beautiful ring section. read more

Great pawn shop. Helpful and friendly staff. Large variety of items that are nicely priced! The owner, L.B., is very personable and trustworthy. Always my number one stop when read more

I would go here to buy tools for myself & my 13 year old son as he enters trade school to be a mechanic. They change their pricing at the counter when you're ready to pay. This happened on two consecutive visits where the woman (I believe the owner) says she cant sell the Craftsman wrenches at $2 each as priced in the bin I selected them from. She then continues to pull up eBay in front of me and claim "these are worth more than $2.00" and shows me listings on eBay. I'm sorry, but these wrenches were in the bin that is labeled $2. She makes excuses stating "we have two older guys come in here all the time and peel the labels off the Craftsman tools & move things around". That is a horrible excuse. It seems like poor management on her part. To pull up eBay listings and show them to me is extremely rude & unprofessional. Rather than honoring the price marked, she rather nickel & dime me and lose a regular customer. If I wanted to pay eBay prices for tools, I would buy them on eBay. But instead I chose to support a local business with cash in hand. As an avid Craftsman tool collector, and tool user, I know the value & collectability of Craftsman tools. To show me "active" eBay listings is an insult and does not reflect the true value of the tool. Any seller on eBay can place any price they want on it, doesn't mean it will sell for that much. As a life long resident of Plainville, I've never once sold/pawned a single thing in my life. I strictly go there and BUY their stuff. I have spent a lot of money at this shop in the past, and they will NOT receive another penny from me. I will NEVER return to this establishment, and I will do my absolute best to make sure none of my friends or family visit their shop either. To change the price at checkout is criminal, and I will continue to pursue this to save the hassle of fellow residents in this town. read more