Shy was great! Came out very promptly and was great to deal with throughout the whole entire…read moreprocess. We needed to have our key and they made whole simple. Definitely would recommend!

CAME VERY QUICKLY- & Professional Reasonably priced Will…read morecall for my second car to have a replacement key made

I bought the service in December 2025. the panel was not operable and the sensors fell off of the…read moredoors and windows. I had the tech come back to replace the panel but instead he replaced it with a door cam and charged us $335 for service and hardware I did not want. When I challenged the charge I was ignored. I called again and was on hold for 75 minutes to simply explain the problem and schedule a tech again. They tried to charges $100 for the visit. I had that waived. If this is not resolved tomorrow. I will cancel the service. This company is quick to install and charge but Horrible otherwise

Jake Roga told us he would cover the transfer fee for our Vivint equipment because we were about to…read moremove into a new house and were hesitant to purchase the system knowing we'd need to transfer it within a month. When it came time to transfer the equipment, he told us he would only cover the fee if we gave him a referral -- specifically someone he could try to sell to in person. That condition was never mentioned beforehand. We also tipped him $100 during the installation, which would have more than covered the transfer fee itself. On top of that, the original quote he gave us was over $4,000, but we later found out we were able to purchase the same setup for a little over $1,000. Just sharing our experience so others can make an informed decision.

Santiago did a great job installing our Dish Network. He is very professional and reliable. He…read moredoes the job and does not cut corners Thank You, Mike . Poway

From the owner: At PACHECO Communications,Inc., we know what our customers value, because it is important to us…read moretoo. That’s why we follow the Golden Rule, treating our customers and their homes with the same respect that we expect from anyone who services our own homes. We come prepared for any task at hand and strive to get in and out of your home quickly and professionally. If we don’t have a part or equipment you and your family desires, one of our other team members will be there within minutes to help finish the job at hand. We strive to satisfy all your whole-home entertainment needs. PACHECO Communications,Inc. strives to provide fast and efficient service while installing or updating your Security Camera, TV, Internet and Wireless Services. We provide the same level service to our loyal customers as we would to our family and friends in hopes of providing outstanding customer service, everyday.

If I could give ADT zero stars, I would. I've been a loyal customer for over 12 years, but their…read morerecent service has been an absolute disaster and a complete betrayal of my trust. As a senior citizen, I rely on my home security system for peace of mind--but for months, my ADT system has been non-functional. I made dozens of phone calls, each taking up to an hour just to get past the maze of hold music and transfers. After finally reaching someone who could help, I was told I needed a brand-new system and a new contract. So I agreed, trusting that this would finally resolve the issue. Wrong. A technician came to my home and spent over 6 hours trying to install the system--only to tell me it wouldn't work without new motion sensors, which I had to pay for out of pocket. I was also misled into thinking the new system would work with my existing cameras. It doesn't. The best part? After all that time, effort, and money--the new system doesn't even work. It constantly malfunctions, giving false alerts and telling me doors are open when they're not. Total failure. This is a company that profits off fear, offers misleading sales pitches, fails to deliver basic service, and then has the audacity to lock you into a contract. Their "customer service" is a joke--disorganized, evasive, and completely indifferent to your time and safety. Do yourself a favor--don't walk, RUN from ADT.

Don't make the mistake getting involved with adt. They are borderline a fraud company that will…read moreresort to despicable tactics. I never signed up wirh adt nor was told I had a free year of their service. Google nest discontinued their alarm and sent an adt alarm as compensation. But I looked up the price and wasn't gonna pay that much since I'm still paying nest for their cameras. Now they won't leave me alone over 1 year later and I've called 3 times to explain their error and each time they asure me its gonna be taken care of only to get harassed by their bill collector daily they just lie

THE BEST IN THE BUSINESS! I hired Unify Smart Home to set up surround sound systems for two of my…read morehomes. First, I purchased my Sonos ARC, sub, and receiver through them. For my first home, the actual owner showed up for my installation. This guy was amazing! He connected my Sonos Arc and Sub in my living room and ran my wired outdoor speakers through my walls using the Sonos receiver. I was so impressed I hired them a second time. Next, Unify connected my Yamaha receiver to my second home's upstairs loft. Again, they ran the speaker wire through the walls and ran power and HDMI cables through my cabinets. I also purchased a second sub and receiver from Unify for my living room and had the tech connect my ARC, two subwoofer, game room, and outdoor speakers. These guys are true masters of their art! I will be calling them to set up my smart home soon.

The company is a complete rip off the have their phone disconnected and their websites down and…read morethey took over $4000 of my money and won't return any phone calls or get any help from anybody associated with the deal. Whoever owns this company is a complete thief and liar. Stay away from them no matter where they go to work next or what business they try to start. However, if you'd like to lose money and get ripped off, please try and track them down. unfortunately they don't have a phone number, but maybe they're at their location which could be the next stop with the police.

The previous owner of our house already had AllSecure installed and he highly recommends them to…read moreus. I procrastinated a little bit but then my husband met their consultant Andy and was impressed with their system and pricing. He requested Andy to come back the next day so I could talk to him too and he did. The price is locked for two years and it never goes up like the cable companies. I like how he explained the system to us and how he answered all my questions, he's pleasant to do business with. I was so convinced i had them come back the next day (that same day schedule was full) to re-activate the system and install a new control panel since the previous owner of our house had the push pad version (i'm a touch pad girl LoL) We are lucky that our house was built with the whole security wiring so all of our window and door sensors are not visible to the naked eye which is a huge plus. Eric the installer was amazing, he's very polite and he answered all our questions and he repeated the instructions when my husband finally decided to show up and join us LoL. I hope this system is as great as what the other Yelpers are claiming, i'm excited and right now happy that my growing family has a monitored alarm system in our home.

In 2013, I purchased my security system from All Secure. Their monitoring company is with Central…read moreSecurity Group. For any service requests, I have to first go through Central Security Group who then dispatches them to the security company. In 2016, I was burglarized and police suggested I install video cameras. I called Central Security Group. Alarm2000 installed the video cameras and upgraded my system, not All Secure. I was not told that a different company would be installing the new equipment and assumed that All Secure would service me. In May 2017, I had my home re-stuccoed which required the contractor to remove the outdoor security camera affixed to the back wall of my house in order for them to complete the work. They tried twice to remount the video camera, but the view was not good. Consequently, I called Central Security Group to file a request and was told that the security company would call me within two business days. After two days, I called back Central Security Group and was told that the service request was originally sent to All Secure and was later recalled because they were unavailable. They then sent my service request to Aztec Security. Alarm2000 (who installed the video camera) is no longer working with Central Security Group. I was asked to call Central Security Group back tomorrow to sort this out with Aztec Security. All Secure is located 0.50 miles from my house. Aztec Security is 21 miles away. When I originally purchased my system through All Secure, I reasonably expected that they would service my future security needs. I did not expect to be bounced around between security companies. Based on my experience, All Secure is invested in the initial sale and installment and not my long-term safety.

My experience with Halcyon Security has been excellent. I have a small bungalow house in…read moreUniversity Heights, and I wanted to install security cameras. I am not at all tech savvy and could not manage this by myself. My initial phone call with Glynn was very good. He was able to look at my house through Google maps and give me an indication of where on the house the best location for cameras would be. I scheduled an appointment for Glynn and his team (I don't remember the name of the guy who did the installation) to come out and install the cameras. They were right on time and had my cameras installed within a couple of hours of getting here. My house is old, from the 30's, and they were able to install and hide the wires by going under the house and through the detached garage. Once the cameras were ready, Glenn got the system up and running on my laptop and my phone. Once again, I am not good with technology, but he explained it so well that I can navigate the system on my own. The phone app is extremely easy for me to use when I'm away from home. After the initial installation, Glenn stopped by to help tweak the system and help me with any questions. We also did a remote session for other questions I had. The quality of the saved video is excellent. Overall, I would highly recommend Halcyon Security Systems and Glynn and his team.

Service Requested: Camera installation, upgrades, and system troubleshooting…read moreQuality: 3/5- their cameras do not offer the audible noise that they advertise Value of service: 3/5 - could be improved by offering multiple ranges of camera options instead of the most expensive one knowing customers will ask for other options to compare. We've used Halcyon Mobile Security Solutions for almost 5 years even through an ownership change for various upgrades, repairs, and new camera installations. Overall, the quality of their work has been solid once completed, and their technicians are knowledgeable and professional on-site. We did run into an issue with a camera that was sold to us by a previous rep (who is no longer with the company). The camera's speaker never worked as promised, and it took quite a bit of back and forth to troubleshoot. While the team eventually helped address the concern, communication delays made it harder to resolve quickly. Another recent project, getting a quote and installation for an additional camera -- took about two weeks from start to finish. While that's not terrible, shortening that turnaround could really improve the customer experience and help boost their sales, since responsiveness is key in this kind of service. Despite some bumps, we continue to use Halcyon because they do solid work once the ball gets rolling. With a few improvements to follow-up times and communication, they could easily earn that fifth star.

Great service from Joe at SR Security!! We needed to…read moreupgrade our 20 year old home security system. He gave great advice and suggested simply using the existing setup but adding new control panels and glass break sensors. It added some much-needed functionality, including wireless access, but kept the cost down. He was able to get us on his schedule in a few days and had everything setup within hours. Highly recommend Scripps Ranch Security!

Joe was great to work with. He was flexible with his schedule to fit our installation in on short…read morenotice. He was very helpful in utilizing what we had that was still working from our old, vintage 90's system, to minimize our cost and didn't try to sell us anything we didn't need. His costs were reasonable and up front. No hidden costs. On the day of installation he showed up and and was very efficient even adding an additional sensor he hadn't quoted ahead of time at no cost to us. Before leaving he spent time with us to make sure we knew how the system worked and said to call any time if we have an other questions. Very professional, friendly and service-oriented. Overall a great experience!