Dentist likes to watch tv while working on you. Very sloppy gets water on you and you have to ask…read moremultiple times for suction. She messed up a filling and then they want me to pay for the nitrous when I have to get a filling redone, which makes no sense. So sorry i need nitrous before any shots ... not my fault you screwed up my filling

I went in as a new patient as my insurance changed so I needed to find an in-network dentist. They…read moretold me I needed hundreds of dollars of work, a water pick, surgeries and multiple in-depth cleanings. This was after spending 45 minutes taking tons of x-rays... It felt like a scam and they wanted to get money out of you. I have perfectly straight teeth, never had a cavity, crown or any major dental work done and suddenly I need all this "preventative work" done. I DO NOT recommend.

BARTRAM DENTAL CENTER has made an impact on my life since the first time I even walked into their…read moreoffice. Now we drive the 40 min for every family member to be seen there. The staff are professional and caring. The doctors are professional and caring. Even the appointment makers are professional and caring. There is no other place like this that you will find anywhere else. Now, they are like family and NO, I didn't have nasty or rotten teeth before seeing them! They are just that awesome!

Horrible dentist office. I made an appointment for my first visit there. They never mentioned that…read morethe first appointment is a 2 hour appointment! After they took my x-rays they then tell me I'll be here for 2 hours which did not work with my schedule that day. Then the office manager was rude to me after I bring this up her. She tells me this obviously isn't the right office for me and tells me to leave. I've never been treated so unprofessionally at any medical office.

I am beyond frustrated with this practice and the complete lack of communication and organization…read morethroughout my Invisalign treatment. I ordered Invisalign through this office in the spring, paid for the treatment in full upfront, and scheduled my appointment to have everything applied. At that appointment, I sat for over an hour before someone from billing came in and told me they could not find my trays and then tried to tell me that I had never paid for them. I had to pull up my credit card statement to prove that I had, in fact, paid. Miraculously, after that, they found my trays--which had apparently been misplaced. I continued coming in approximately every seven weeks for new trays. I never actually saw the orthodontist during this process, but otherwise continued treatment without making an issue of it. I completed my assigned treatment and ordered my retainers on July 1. I was told they would be in within approximately two weeks. Since I was going to be out of town, I scheduled an appointment for the end of July to pick them up. The office then contacted me to reschedule because the doctor would not be there, so my appointment was moved to August 18. On the morning of August 18, the office CALLED ME and asked me to come in an hour earlier than my scheduled appointment. I accommodated them, arrived, checked in, and sat in the waiting room for another 20 minutes--only to then be told that my retainers were not even there. Why was I called that same morning and asked to rearrange my schedule to come in earlier if no one had bothered to verify that the retainers I was coming there specifically to pick up were actually in the office? I left yet again and was told they would schedule me once the retainers arrived. An appointment was eventually scheduled for September 3. Given everything that had already happened, I called on September 2 to verify that my retainers were actually there before wasting another trip. I was told someone would call me back. The orthodontic assistant eventually called and told me that my retainers were in and that I "needed to schedule an appointment" to pick them up. When I explained that I ALREADY HAD an appointment scheduled for September 3, she told me there was no appointment in their computer. At this point, I am completely done with this practice. Misplacing Invisalign trays is one thing. Accusing a patient who paid upfront of not paying because the office cannot locate those trays is another. Having a patient drive to the office for retainers that aren't there--after calling that same patient that morning to ask her to come EARLIER--is ridiculous. And now somehow an appointment that was scheduled has disappeared from the system as well. The communication, organization, and customer service here are subpar at best. I have spent entirely too much time following up, verifying appointments, rearranging my schedule, and correcting problems that should have been handled internally by the office. With the number of dental and orthodontic practices in this area, there is absolutely no reason to tolerate this level of disorganization. I will be taking my family's dental care elsewhere, and based on my experience, I would strongly recommend others do the same.

Going to the dentist is hard enough without a clinic wasting your time. This office has zero…read morerespect for time. This office called and confirmed the date many times for my cleaning appointment. They even tried to change the time just to fit their own schedule. They tried to push the hour around to fill empty spots on their calendar. After all that stress, they canceled my cleaning appointment completely. This shows poor care for the people who pay them. Flash forward to my son needing a cleaning, he shows up to his appointment on time and provides his new insurance information. They repeatedly failed to bill our correct insurance, ignored the explicit details we provided, and have forced me to spend hours and several emails and phone calls to try and fix their mistakes. The lack of organization and professionalism in the billing department ruins the entire experience of this office. Save yourself the financial stress and go to a practice that actually knows how to run a business.

10/10! They fit me in as an emergency visit- such a warm practice, very professional, really great…read moreexperience... turned my bad day (tooth problem) into a great one !!

I absolutely love it here!! They are extremely thorough and made sure I was well aware of my care…read moreplan and the financial side of things. Other dentists have made me feel like I was blindsided by charges and procedures. They took time to actually explain everything start to finish. I've had some horrible dental situations in the past and they work very well with me to manage the severe anxiety I get when going to the dentist. I have recommended them to multiple friends and family!! We love Dr. Gatewood!!

My first visit today for dental care was definitely a good choice. Very pleased with both staff and…read moreDr. The facilities are first rate. I felt comfortable, well treated and satisfied with the entire experience. Dr was professional, low key and attentive. At no time was anything suggested that was not needed or wanted. I will return without hesitation. Very reasonable pricing for treatment. Thanks for the great care!

Super awesome staff. Very friendly and helpful. Can't express my gratitude enough that they were…read moreopen on a Saturday! I work with small children Monday-Friday so when my crown popped off Friday night I was so worried. I messaged them and they helped me out that Saturday afternoon. Will definitely be going back to this clinic

They tried to tell me I needed around $2000 worth of dental work. I had every issue you could think…read moreof and needed Invisalign too. It seemed like a scam to me so I went back to my regular dentist to verify. No way, they said I had none of the conditions this place told me I had and that Invisalign was my choice not a must. Beware.

Quite literally the WORST dental experience I've ever had. I had to switch here due to dental…read moreinsurance changes and would advise anyone to run as far away from here as they can. My appointment was at 8am. There were 5 of us waiting outside of the office 8:04am with the door still locked. The office is tiny and does not even have enough chairs for the amount of patients they schedule. The dentist himself walked through the front door at 8:06am. So unprofessional. After about 20 minutes of waiting they called me back to do panoramic X-rays. I just had panoramic X-rays done 4 months prior and had them sent from my previous office before my appointment. They stated they never received them so I had to do the leg work and call the office and send them myself. They then said oh your X-ray photos are not compatible with our system and they don't show a date on them, we have to do our own. I said no I refuse and walked out of my appointment and will never return. I left the office at 9am. Wasted an entire hour here for absolutely nothing.

Do not use this dentist. This is worst experience I have ever had with a dentist. The hygienist was…read morethe worst I have ever had. I have never had so much pain ever. The hygienist didn't seem to care. After all that I was overcharged by 375.00 and based on my experience I did not want to go back for any service. They refuse to give any of my money back; they can only give me a credit. Based on my experience with them I don't want them near my mouth. BEWARE!!!

If you're looking for a dentist who actually cares and staffs members whom are warm and friendly;…read moreSmile Care is the place. You'll find exceptional service here. Dr Drew and his crew is great at what they do! Will provide you with all the information and prices before a treatment is done; no surprises and always transparent. He will come up with a treatment that works best for you. I have a tooth that was very sensitive, it hurt every time I bite down or drink hot and cold water. I thought I had a cavity and had to come in for a root canal/crown...when I got in Dr Drew took a look and tested it; found out that I had a cracked tooth...end up just placing a crown on; saved my tooth and a root canal wasn't necessary. Whoosh, glad that was the case! Thank you so much! I'm glad he is my Dentist!

If you're looking for a flawless, natural-looking enhancement and a credible, experienced team of…read moreclinicians, look no further--this place sets the highest standard in dental and cosmetic care. I grew up in Jax but currently live in LA (i.e. the mecca of facial esthetics) but since I'm in Jax often visiting family and struggling from TMJ, I wanted a dentist's opinion and expertise. I honestly wouldn't have imagined an office offering both dentistry and facial esthetics but after getting to experience Le Dental Spa - I won't trust anything else!! From the moment I stepped into Le Dental Spa, I knew I was in for a transformative experience. I was warmly greeted and escorted to a super relaxing waiting area and offered coffee and water for a less than 5 minute wait. The entire experience was a refreshingly simple process. I shared my personal challenges (specifically TMJ, specific worry areas, and tight trap muscles) and the team thoughtfully and empathetically walked me through what my options were. I LOVE how they treated me as a WHOLE person and not just stitching together lazy, temporary fixes. I feel seen. I feel taken care of. And I feel good! I'll be back. THANK YOU.

One of the nicest professional dental spots. Very new, awesome friendly pretty staff. The main…read moredentist lady is prob one of the hottest I've ever seen. She's amazing. I'm glad I found my forever dentist office!

Dentist refused my husband medicine for extreme nerve pain after his tooth was cracked into two…read moreseparate pieces during his X-rays. My husband ended up at an emergency dentist that night, which means we spent extra money due to this neglectful dentist. He treated my husband as if my husband was an addict just lying to get pain pills. Would never recommend.

If you fear the dentist, this is NOT the place for you. The dentist cracked my tooth completely in…read morehalf, then treated me as if I was an addict when he berated me about how he "doesn't have the password" to the federal website that processes prescriptions for nerve pain medication. I ended up at an emergency dentist that night because this dentists refused after care of a problem HE caused. This is the worst dentist I've ever been to. 0/10 do not recommend.

Staff is detailed and friendly Dr Sorensen is excellent at what he does and his office utilizes…read morestate of the art technology and equipment

Excellent doctor and amazing staff, using the most up-to-date technology. From the first time I was…read morethere, I've felt like this was the most professional dental practice I never visited. They handle my cleanings, and I'm currently using Invisalign under their care and supervision. Pricing is reasonable, hygienists provide excellent care - I just can't say enough good about this practice!