Brought my daughter to her established dentist for cleaning and check up and I was extremely…read morepleased with how professional and caring they were! Took care of my daughter and treated her with such attention that I had to make them my primary dental office! Great job team Bella Vie Dental!

I have to agree, Dr Tim Van is an awesome Dentist. He cares about his patients, and he is gentle…read moreand thorough. Kudos to everyone at this Practice, thank u all so much. This Practice is one you def need to visit.

My husband talked me into coming here(an hour away) because I was looking for a new dentist. My…read moreexperience with Dr. Sanders and his team has thus far been impressive. The facility is nice, clean, quite pretty, and Christian music played in the background. Every person there, including the receptionist, made me feel as welcomed as possible. I felt important, and like they truly wanted me there. Being military, I've been to dentists across the country over the past 20+ years, none have been as kind and personable as this crew. They made an effort to get to know me and even joke around with me. They even remembered my husband's visit when I mentioned him. I've never felt so seen and pampered in a dentist office before. When it came to my teeth, I knew a lot of work needed to be done. So far, my out of pocket costs have been be approximately 70 percent less than Aspen tried to charge me. That being said, there was some kind of misunderstanding that almost made me call and cancel my next appt and find a new dentist. It was related to insurance coverage, which by the way, they are in network with United Concordia. With the extra work I needed, my insurance doesn't cover very much, so I was left paying a lot out of pocket(still much less than Aspen). I had a large filling from a molar crumble and turn back into a cavity, so they insisted on using porcelain for durability. Porcelain is very expensive and my insurance doesn't cover it, so that's where the confusion was. I was left wondering if they were in network because I'd never paid more than 30 dollars for a filling in my life. I didn't know there were different types of fillings, as I'm not a dentist. If I were to improve something about this office, I would have them send home an estimated and itemized list of service costs so that the client can have it in hand to review and organize financials prior to the next visit. From stepping foot inside for the first time, until I left, the team continuously checked to see how I was doing, made me feel as comfortable as possible, offered me a spirit-free cocktail, coffee, water, etc. They were gentle with my teeth, informative, answered every question I had thoroughly. The Dr. walked me up to reception after and made sure I was ok before leaving. I even received a hand written note in the mail with a small token of appreciation. I truly feel like Dr. Sanders and his team care about their patients. I do recommend their services to others and I'll be passing along their info to our military group.

I tried this place because it was closer than my original dentist I've been seeing every six…read moremonths. When I visited, they told me I had fifteen cavities. I was shocked. With that, they came up with a treatment plan, spent time calling my insurance and scheduling the next four appointments to treat. I was there over an hour and didn't get my teeth cleaned for my semi annual cleaning. Instead they wanted to do a $350 gum treatment - which I did agree to do and had done that day. At first, I blamed myself for not flossing enough, aging, maybe the medication I had taken over the last year. I also thought, maybe this dentist has better technology and can see my cavities. But I had some family and friends encourage me to get a second opinion - which I did and confirmed I didn't have fifteen cavities but only one. I hate to feel like I was taken advantage of in this situation, but I just don't know any other way to explain what happened here.

Simply the best! As…read morea kid growing up in the 80's like most all kids i was tortured by dentist with bad skills, so i made the mistake of avoiding the dentist as i got older, even then still the pain was off putting, but i must say that i never have had any discomfort with Dr Lee or his staff, He has done some pretty in depth work over the years,and fixed a lot of poor work done by others and the pain or discomfort is non-existent, there maybe a mil a second of pain here and there, but that is it. long gone are the days of having continues eye watering pain for the whole visit. the staff is great and always kind and helpful. i wouldn't want to go anywhere else and feel lucky we have there office here in Jax. Try it once, you have nothing to loose!

Always a calm, quiet, and smooth process. That is so much appreciated. The staff is extremely…read moreknowledgeable and great at what they do.

My visits have been met with professionalism and friendly staffing from the front desk to the…read moredoctors. My dental issues were communicated in a straightforward manner. Each experience was very smooth and efficient. Thank You Breann, Sabrina, Dr. Hamilton, Dr. Stevens and the entire staff for your services. I would highly recommend them for your dental needs.

They don't take military TRICARE dental insurance here! **I…read moreused to go to this dentist about three years ago. I was a patient here from the 2019 to 2022.. In that time, span the dental services were impeccable, a huge surprise, especially off after coming off of active-duty and seeing how the government takes care of your teeth in the military to this place was amazing to see there was such fine dental dentistry outside of the military. My wife and I made appointments to be seen here and had our teeth cleaned every six months. I had a few fillings filled here and often talked to the dentist about the type of procedures of modern dentistry that they use and was highly impressed with both Mr. and Mr. Dr. Stevens work. The process in which they take to photograph every tooth in your mouth bite wings x-rays you name it and then be able to produce a color, digital photo of your teeth that you can view in person there at your appointment and the dentist can point out things to look for on your teeth or concerns that they see that you can't see. I was a little overwhelmed by all of the TVs in each room, but I guess people like to watch TV while they're getting their teeth cleaned coming from the older times they never had these entertainment options in the past. Walking into the office, it was always clean. The ladies were always friendly and helpful at the front desk. They had complementary drinks while you're waiting for your appointment however, I never waited any longer than 20 minutes to be seen the wait times were very quick and the cleanings were very thorough.A I felt very comfortable coming to this dentist. Towards the end of 2022 when I was coming in for my annual check up, I was in the process of scheduling for a crown to be placed on one of my back molars after insurance it was $1500 out-of-pocket which I was happy to pay, considering the impressive work that this dentist office had already shown me. But before I was able to get my cleaning the end of that year; November. I was informed that they would no longer be taking TRICARE dental insurance. And they dropped me right then and there are like a bad habit. I was super bummed and scrambling at the end of the year to try and find dental insurance, especially when they said my cleaning would be $300 out-of-pocket. I haven't been back to a dentist in 3 years because it's hard to find a good quality dentist like these folks and when you build a dentist patient relationship it's hard to start over somewhere else. **Overall, this dentist office did really good work. All of their hygienist's were well trained and did good work as far as cleanings went. The dentist there did phenomenal work with fillings and everything else but since they no longer take my dentist insurance, sadly I can no longer recommend them based on the good experiences that I had at this office.

Wonderful office. Everyone tries...and makes you feel you are in good hands...and good people…read more Very professional....quality dental care... .

I let their TV commercials convince me they were good. Wrong, they were always changing dentisit…read morewithout telling you. I had a upper denture made here and it has never fit. I've worn dentures for over thirty years and never had to wear any adhesive. This upper they made for me will not stay in unless I put lots of dental glue on it. They never could make it correct, I kept going back wanting them to make it correct but it never happened. Now I'm stuck with a $2,000 denture that won't stay in. I would not reccommend this dental practice. There may be a good dentist in the group but unfortunately I was not fortunate enough to get one. The office staff was always very nice and friendly.

Not picking on any particular business, however after going there twice in two separate occasions…read morein years and again this January around May the service is barely functional done mainly by bought unnecessary extraction ate up all my benefits, and then they kept calling me after I told him I was not interested in coming back for my cleaning in June and then again today leaving a long voice message saying how important it was. I have moved on so far from them and I'm willing to pay more money for cleaner better more well trained staff not accompanying that was sold out for the profit of the original owner. Who in my opinion did a good job one more thing if somebody die seven years ago and you call them and say oh they're due for their cleaning as my wife's mother had passed away and they hadn't been in there all that time that tells me you're scouring the records looking for customers Lisa did when I worked in the government chasing bad guys don't go there. Find somebody else.

Excellent service from appointment to chair and from chair to treatment. Everyone's Personable,…read morepleasant, competent and caring.

My mouth was in pain ,thank you to Ms.Asyia ! who was very helpful and comforting thank you !read more

My few visits have been great with smiles until recently. I prepaid for a crown MONTHS ago. This…read morewas $653 dollars. I scheduled an appointment for my boyfriend at smiles so he could have a checkup and he needed fill ins. We both have the same insurance plans which is why I recommended Smiles. My most recent visit informed me that when he came in for his appointment, not only did they "forget" to tell him our insurance is no longer in network, they also used MY $653 credit towards his bill. Why would they wait after I drove an hour to tell me that my insurance wasn't in network? Mind you, they confirmed my appointment and I was told they even put a note in my account. Was common courtesy not thought of? No resolution was offered, instead they said sorry and handed me a new bill. This man is not my husband, he is my BOYFRIEND. Why was the money I PUT IN MY ACCOUNT, put towards someone else's bill, boyfriend or not. I am out of $653 dollars, drove an hour and no one told us our insurance wasn't covered? I also had access to all of his information, treatment plan etc. Is that not a HIPPA violation?

The Orthodontists and their Team are awesome. Some of the nicest people to deal with. Very…read moreProfessional.

Went for "consultation" to continue treatment after PCS for military for my daughter. They charged…read morea "lab fee" of $195 which was not disclosed when making the appointment and the dentist did not even do a consult. He came in for 5 minutes and gave a suggested plan that was very different then our previous orthodontist had set. While I don't expect treatment plans to be exactly the same I would expect to be the same ballpark. Lastly we didn't even receive an actual consultation outside of the 5 minutes and they wanted to schedule an additional visit for the actual consultation. I know this is not standard in this area as all the other places I called did a free consult with the first visit. I had gone in expecting a free consult and did not receive that. We ended up going somewhere else who is much more transparent with their fees and services. The second star is only because the front office staff were very friendly and they're only doing their jobs so I can't blame them.