During my experience with this office the dental assistants are always nice and polite, front desk…read morecan be rude or pleasant depending on their moods for the day. They do not stand behind their work!!! If a crown comes loose ,cracks, or breaks it's on you . As is dentistry. They over charge the insurance while having you pay upfront thru Sunbit. When the insurance receives their claims and drastically discount their fees for being in network they will not answer your calls at the billing number you are provided, only able to leave a voicemail, and will not reimburse you for overpayment nor will the cancel the Sunbit payment plan. If you call Sunbit they tell you it's nothing they can do without authorization from Greenburg while still making deductions from your bank account. I was billed 4300 thru insurance, insurance discount brought it down to 2100. Paid 1946.85 self, ins paid 906.60, total of 2852.95, I'm due a refund of 821.95. It's a scam!!! I'm not the only person this has been done too!!!

Improve care quality, Stop rushing, consider patients in-depth patient history especially when…read morepatient specifically mentions complex medical history. Stop assuming. I felt as though my entire treatment, I was going through a conveyer belt. Wasted my money on braces. I clearly stated in two seperate visits that the mouth guard was very uncomfortable on one side. Was told that I just had to get accustomed to it. Perhaps listen to your patient's, stop assuming and rushing to get as many patients seen on the same day. As for prospective patients, don't be fooled by the amount of staff present at the front desk. When you call this place , it is the most difficult place to get someone to answer the phone. Consider yourself lucky if you leave a message and get a response.

Not a great experience for first time appointment. Scheduled what was supposed to be a cleaning for…read more8:30am. The dentist was 'running late due to traffic'. By 9:15am, the assistant takes me back to take x-rays. I'm not seen by the dentist until 9:25am just for him to tell me he'll see me next time for a cleaning... I have never had to make separate appointments for exams and cleanings - this should have been done back to back within the same appointment. Both could have been done within the same appointment had the dentist been on time to work. No regard for patient's time.

This is the only place I will be going to for any kind of dental care needs. The office staff are…read moresuper inviting, helpful, and kind. I absolutely hate going to the dentist and get severe anxiety but the experiences I have had at All Smiles makes going pretty easy.

Appointment started out with a comprensive photo and Xray session. They used these to try and…read moreupsell "smile" enhancements and to suggest I needed a crown/cavavity fillings with out a doctor even taking a look into my mouth. After declining the massive upcharge for a crown they sent me on my way without even doing a dental cleanign. This place clearly exists to upcharge and upsell unneccesary procedures. I would reccomend going to a dentist that cares about patient health rather than upsells.

the prices are insane; the staff is trained to upsell at every opportunity and nickeled-and-dimed…read moreme to death. i won't be back.

I really enjoy my visits to Five Points Dental. The staff and Dr. Roessler are both friendly and…read moreprofessional, which makes the experience comfortable from start to finish. All of my questions are thoroughly answered in a way that's easy to understand, and I never feel like I'm being upsold on unnecessary services. I highly recommend Five Points Dental for your dental care needs.

I really love the staff at Five Points Dental. They always are friendly and make sure you're…read morecomfortable. It's a nice touch to have the tv's in the ceiling so you have something else to focus on other than the dental work being done.

I moved to Jacksonville in May 2024 from New York and was initially nervous about finding a new…read moredentist. I visited San Marco Dentistry for the first time last week, and the moment I walked through the door, I felt at home. From the front desk to the clinical staff, everyone was warm and welcoming. Charlene performed my cleaning, and it was by far the most thorough cleaning I've ever had. She didn't rush and even went back over a few spots to ensure everything was perfect--her attention to detail truly stood out. Brandy, who prepared me for the doctor, was also incredibly kind and attentive. The entire office is well-organized and creates a comfortable environment. I'm genuinely looking forward to my next visit. Charlene, in particular, deserves special recognition--she clearly takes great pride in her work and genuinely cares for her patients!

I love my new dentist. The staff is super sweet and took really great care of me during my visit. I…read morewas a little nervous because I had been trying to find a new dentist since before the pandemic after a bad experience with a chain dentistry practice. San Marco Dentistry made me feel at ease.

Keep seeing & hearing the "We really do care" nonsense. Went to Dr. Spencer for a simple tooth…read morebuildup. Was told by Dr. Spencer before they would do the procedure I needed a $1500 deep cleaning. Ended up going elsewhere. Smiling faces sometimes don't tell the truth. Thanks Dr. Spencer, found a great dentist who really did care.

I went to Dr. Adam Cohlmia to replace an ill-fitting crown placed by another dentist. I was very…read moreclear from the start that the crown's fit, color, size, and position were critical, as I'd been struggling with chewing, talking, persistent facial pain, headaches, and even feeling the old crown pressing against my lip. I trusted Dr. Cohlmia to address these issues, but unfortunately, the experience was both disappointing and deeply upsetting. Dr. Cohlmia removed the old crown, rebuilt my tooth, and placed a permanent crown. While the temporary crown offered some relief, the permanent crown caused immediate problems. My headaches and facial pain returned, the crown was visibly whiter than my natural teeth, and it protruded against my lip. On top of that, it "clanged" against my bottom teeth while chewing and caused me to bite my tongue, leading to significant discomfort. I scheduled a follow-up appointment for an adjustment, and while it helped briefly, the same issues returned within days. When I called for a second adjustment, I had to follow up multiple times before I was seen. During this appointment, Dr. Cohlmia's demeanor had changed drastically. He appeared visibly annoyed, and his tone was dismissive and gruff. He argued with me, repeatedly saying, "I don't know what you're complaining about; the crown looks great." I tried to explain that the issue wasn't about how it looked but how it felt, as I was still in pain, unable to eat normally, and relying on Tylenol to get through the day. Rather than addressing my concerns, Dr. Cohlmia became increasingly hostile. He raised his voice, called my concerns "ridiculous," and sarcastically suggested refunding me, saying, "How about I refund the crown because nothing is wrong with it?" At this point, I felt trapped, embarrassed, and overwhelmed. Dr. Cohlmia was standing over me, visibly angry, and his dismissive attitude left me in tears. The patient rooms lack privacy, so this entire exchange could be overheard by others. When I agreed to the refund just to end the confrontation, he stormed out of the room yelling, "So ridiculous!" My embarrassment only grew when the front desk staff asked me to open my mouth and show my crown to them in front of other patients. To make matters worse, the office couldn't issue the refund that day and refused to provide written confirmation, simply stating I'd receive a check by mail within 30 days. The entire ordeal was humiliating and unprofessional. Dr. Cohlmia's care fell far below any reasonable standard. From dismissing my pain to his unprofessional and aggressive behavior, he showed a lack of compassion, understanding, and basic respect. I trusted him to help me with a difficult situation, but I left feeling worse physically and emotionally. If he wasn't capable of handling this case, he should have said so upfront instead of responding with hostility when the crown required multiple adjustments. I wouldn't recommend him to anyone seeking competent or compassionate dental care.

Very professional, knowledgeable, helpful, and just a very nice place to get your dental work done…read morecorrectly

Dr. Berdy recommended that I needed 4 fillings when only 1 tooth was hurting me. The first…read moreprocedure went well and the tooth no longer hurts. However the other procedure for the 3 teeth did not go as well. One tooth the nerve was damaged during the procedure and when I brought it to his attention he just said that it's a side effect from having tooth surgery. I'm so upset by how he's handled this situation and now I have to travel overseas for 2 months with tooth pain because I leave in a few days for my trip and he doesn't have time to fix it. Instead of 1 star, I'll have to give 2 stars because the front desk team and his assistants are nice. I don't think I'll ever be back here. I'm so upset by everything because on a tooth that was fine, I'm pretty sure I'll now need a root canal.

Started today as new patient as needed to change bc of insurance in network. Staff was super…read morefriendly and helpful with the transition process - Amanda especially. Carla my hygienist was excellent - love the way my teeth feel after cleaning. Dr Carpenter did a thorough exam and walked me thru what they were going to keep an eye on as well as my teeth grinding and wear. Appreciated the care I received today and the friendly staff. Very happy with our choice. There is plenty of parking available in the small strip center they are in. Also super convenient for us bc we are only 2 miles away.

Love em. Put up with people with white coat phobia! Make your teeth pretty! Very non-judgmental.read more

Okay so I am deathly afraid of dentists in general. But when you find a dentist that is awesome,…read moreyou stick with them. That dentist is Dr Dwight Jones. He is so good at what he does and very concerned with how I am doing during whatever procedure I'm getting done. His staff is top notch as well. All the ladies are excellent in what they do and are also understand my anxiety with dentists. As long as Dr Jones is in business I will utilize his services.

There was good communication between myself and the hygienist for the procedure I had. It's…read moreimportant to me to feel relaxed and well treated!

Wow, DIS-ABLED VET, SERVICE CONNECTED 100%.I was fortunate enough to be re-fered by the VA~MEDICAL…read more I've been seeing DR. ALEX for 4yrs.,. With ALL the Denist offices I have been through! Alex and FETNER & HARTIGAIN, were way above ALL others!!! Michael Harden

I can't say enough good things about this office. The staff is amazing--kind, supportive, and…read morealways willing to work with you and your insurance company. What stands out the most for me are the hygienists; every single one of them is truly spectacular. A special mention goes to Alex. Not only is he highly skilled and knowledgeable, but he also shows genuine compassion. He takes the time to explain each step, which has meant so much as I've been going through a lot with my teeth. What impressed me most is that the doctor personally called me outside of his busy schedule to check in, see how I was doing, and ask what could make the process more comfortable. That level of care is rare--and to me, it's A+. I'm so thankful to have found this practice. Coming from the North, it hasn't always been easy to find a dentist I truly trust, but I would recommend them wholeheartedly.