Everyone, and I mean everyone, is so nice. They are pleasant…read moreand professional. I had a dental emergency and, even though they were VERY busy, they squeezed me in immediately. I mean X-rays and in to the chair in less than 5 minutes...without an appointment

We've tolerated these guys for years out of convenience, but we're done. At every visit I make my…read morenext appointment before I leave the office. As the receptionist reads me the date and time, I enter it into my phone and repeat it back for confirmation. Showed up yesterday to my appointment and they tried to tell me that it was not at the time I had in my phone and when I told them it was the date and time I read back to them 6 months ago, she insinuated I was a liar and said she would never make if for that time because it's 30 minutes before lunch (their cleanings typically only take 30 minutes). Needless to say, they would not take me and expected me to take time off work to drive back out there another day. I asked them to have the doctor call me before the end of the day. He did not. I can only assume my family's money is not needed there so I guess we'll be giving it to another dentist that doesn't call its long-time patients liars.

I created a Yelp account solely to review this place. I think there is malpractice going on…read more Genuinely not sure how this office would be considered professional. The amount of times they called to reschedule me should have been my first indicator. First of all, the dentist is very blunt and not personable. For example, I explained to her I clench my jaw and wish to see a TMJ specialist because one of my teeth is impacted so much, it feels like I have a cavity, but there's no cavity. She says she can shave down my tooth. I said there has to be other options that aren't as invasive. All she says is "no" and that she believes my TMJ isn't bad enough but she'll refer me. I had a filling on a root canal they wanted to put a crown on, which I had heard from my prior dentist, so I accepted treatment. I wish I hadn't because the temporary tooth fell out 3 times in the span of 1.5 weeks. The first tooth fell out while I was eating eggs. The second temporary tooth lasted less than 4 hours. Again, it fell out while I was eating eggs. I asked for a different person to put in my temporary tooth, thinking that was the problem. No, someone else was at the dentist because their temp also fell out the day prior. The person that put my temp in put it in backwards and I had to be the one to tell them it was wrong. How could they not know? The third temp tooth fell out just 4 days prior to my permanent tooth being put in. Since I work two jobs, my schedule doesn't allow me to keep going back to get a temporary tooth put in every few days. Permanent tooth comes in... well it doesn't fit. They think it's because my gums grew over my tooth in the 4 days the temp wasn't there. So they cut my gums. Tooth still doesn't fit. They re-order a new tooth and say they'll priority ship it to arrive next week. It's next week- I call for an update. They say the permanent tooth won't be here until 2 weeks from now. So they lied to me and guess what? My temporary tooth fell out while I was eating a banana. I've not flossed around that temp tooth, have not eaten on that side, and have altered my diet over the last month to soft food only. Yet, the temp tooth still managed to fall out. 100% this is a dentist issue, not a patient issue. Please do not waste your time or money at this joke of a business.

Wonderful and kind care from entire team. They went above and beyond to make sure I was able to get…read morea deep cleaning today. Would recommend this dentist to anyone!

They have friendly, staff and I hate going to the dentist and I love going to this oneread more

New to Jacksonville and was looking to establish a dentist in the area. Got scheduled in pretty…read morequickly and had a great experience. They follow strict guidelines at the moment due to Covid-19 but are very accommodating and helpful. The dental hygienist was great and we actually had a lot in common with my hometown. She explained everything and there was no pain during the cleaning. She was very pleasant and personable. Dr. Jones came in and introduced herself before checking X-rays and teeth. She was very professional and friendly and made me feel welcomed at the practice. She came highly recommended and exceeded expectations. I was given a welcome gift upon checkout and everyone from reception to checkout was exceptional. The office is very up to date and warm and I am glad I found my dentist in Jacksonville.

This was once a great practice. I'd been a patient for 5+ years, but since Dr Harrington has…read moreretired & Dr Tron has left, along with all the staff, it's horrible. There is NO management & many temporary hygienists. My insurance was incorrectly coded & I was never given an explanation, only promised a credit, which was not given upon checkout. Save yourself the trouble & regret, keep looking for a better dentist

Dentist did a poor job on my tooth. It's never been right…read moresince day one . I asked for a refund and he said no he said I need to see a prosthetist that he cannot do anything for me so he ripped me off for $3400 I have no insurance and I'm on disability so now I have to live in pain and make payments on a bad tooth shame on him , hope he gets what's coming to him for making me suffer

I am very happy with Dr Lueck. Her whole staff is very professional and very pleasant. I had to…read morechange my insurance to a plan that she didn't accept so I could see a specialist in Ohio regarding a different type of health issue and her staff cleaned my teeth at no charge to me. I eventually saw the specialist in Ohio and I couldn't wait to switch my insurance plan back to the one that she accepted. I highly recommend her office .

Dr. Luick did two fillings for me on Wednesday. She was very caring and efficient and best of all…read moreno pain during the procedure and none once the numbness had gone.

Professional and friendly service in a beautiful establishment! Owner operated by the doctors who…read morefacilitate outstanding camaraderie between all office personnel from the reception desk to the doctors! Every person I met was professional, courteous, and welcomed me to my new dentist home! Dr. Elizabeth Klanderman was amazing and not at all surprising as she is a military reservist. Absolutely love professional military personnel! I highly recommend this dentist if you are in the Jacksonville/Middleburg area!

Worst dental experience ever! First time I've ever been to a…read moredentist that does the exam before the cleaning....only to upsale a more expensive cleaning, and deny a basic cleaning. I tried this place out after moving to the area, but will gladly drive a little further and go back to my old dentist. Complete "Greed Machine" !! Visit was over 2- hours with no cleaning, and a lot of wait times in between. "Treatment Plan" is their favrite word. I heard it mentioned several times before I sat in the chair.... BEWARE!

I've never had a crown prep take 2 hours. The dental assistant handling it seemed to be nervous and…read moreunsure of what she was doing,...had to repeat a full mouth x-ray and hit my lips and face with the instruments a couple of times. She had to ask another assistant questions and they discussed the dentist and her mood while in the room with me. Very unprofessional. I will not be back!

I was looking for dental care near me within network and happened to come across "Tamaya Dental…read moreCare" I've been afraid of dentist since I was young and just stood tall and said to myself "Just go and do it" so while keeping my mind at ease I came in and noticed a comforting waiting area that had refreshments to the back corner right when you enter and when going to the counter on the left I was greeted with smiles and waited maybe about 13-15 minutes (which to me isn't bad at all and from the sounds of it quite a few people were getting taken care of) . I was a new patient and let me tell you from beginning to end the service was spectacular! The fear i had wasn't even there because of how wonderfully I was taken care of and especially the delicate hands of the specialist/dentist, was informed every step on what was going on and what was getting done. Towards the end of everything I spoke about my needs and what the next steps would be (again all with smile). I know this seems lengthy but wanted to share my true experience because if you happened to be afraid of dentist like me don't be and if you need dental work, cleaning etc etc please check out Tamaya Dental Care. I would love to say thank you again to everyone at T.D.C. and looking forward to building a strong relationship with the team as well as building a strong healthy better smile

Very professional and caring team. Excellent customer support !! (Patti rocks and is always on top…read moreof all details!!). PVCD provides quality care with state of the art technology. Outstanding team culture who provide great dental care & ensure clients have a comprehensive & comfortable experience.

I was switching from a previous dentist so I had a lot of questions especially one important…read morequestion - insurance coverage. So I call to make an appointment and I'm told new patients have to come in for two appointments almost back to back. Ok a little different but whatever. I also make sure to ask that they except my insurance. She says yes they do so wonderful I am a happy customer. The first visit is to be a very thorough visit with all kinds of photos and things that I have never done before. The second visit would be for the cleaning. Well the receptionist called me a few days before my visit and asked if I could stay for the cleaning. I was a bit confused as this was to happen on the 2nd visit but it wasn't a problem and I told her I could stay. I asked once again if they had checked with my insurance company and she said yes everything was good. So on the day of my appointment, I check in and then the office manager calls me back to her office. Weird. She lets me know that they are Out-of-Network and she is not sure how much will be covered by my insurance and how much I will owe. So I was not happy and it did not give me a good first impression or visit. I will say the hygienist who cleaned my teeth and apologized profusely was very nice and so was the dentist. I think the front office needs to be upfront and do a better job. Maybe this is their way of getting people in there and getting money. The jury is still out if I will go back. It will depend on when I receive my bill and see how much I owe.