Everyone, and I mean everyone, is so nice. They are pleasant…read moreand professional. I had a dental emergency and, even though they were VERY busy, they squeezed me in immediately. I mean X-rays and in to the chair in less than 5 minutes...without an appointment

We've tolerated these guys for years out of convenience, but we're done. At every visit I make my…read morenext appointment before I leave the office. As the receptionist reads me the date and time, I enter it into my phone and repeat it back for confirmation. Showed up yesterday to my appointment and they tried to tell me that it was not at the time I had in my phone and when I told them it was the date and time I read back to them 6 months ago, she insinuated I was a liar and said she would never make if for that time because it's 30 minutes before lunch (their cleanings typically only take 30 minutes). Needless to say, they would not take me and expected me to take time off work to drive back out there another day. I asked them to have the doctor call me before the end of the day. He did not. I can only assume my family's money is not needed there so I guess we'll be giving it to another dentist that doesn't call its long-time patients liars.

I came back to Dr. Hinder for my bi-annual cleaning. Everyone at the front desk was pleasant and…read morenice. I got checked in quickly and efficiently. I was taken back after about waiting 5 minutes by Suzanne my hygienist. I had to also have x-rays done. Suzanne did a great job at my cleaning, explaining what she was doing, and always kept the conversation flowing. I had my cleaning done, then dr. Hinder came in to look at my x-rays. He said everything looked fine, there was just one tooth they're monitoring. All in all, it was a great experience.

this place - taken over by a new team - has gone so far downhill that they deserve negative stars…read more UNETHICAL to say the least. Misleading appointment for a bait and switch, failure to do what is agreed, ... do yourself a favor and look elsewhere. see the Google Reviews for this business in recent months to see that this is pervasive

Exceptional Care and a Perfect Smile - Forever Grateful!…read more My experience with Dr. Frazier and his entire office was nothing short of outstanding. From the moment you walk in, the professional and knowledgeable support staff make you feel comfortable and well-cared for. Dr. Frazier himself is a true artist. His work is excellent, and his attention to detail is remarkable. What truly sets him apart is his dedication to patient satisfaction. He has a genuine care for his patients and a strive for perfection. I am so grateful that he patiently redid and corrected my smile as many times as I asked to ensure we reached absolute perfection. I am now thrilled with my beautiful smile! I would highly recommend Dr. Frazier to anyone looking for top-tier dental care. He is an A+++ excellent dentist!

Dr Kendall Frazier is no longer at the Harbor Dental office on Atlantic Blvd. The office will tell…read moreyou where he is now.

They have friendly, staff and I hate going to the dentist and I love going to this oneread more

New to Jacksonville and was looking to establish a dentist in the area. Got scheduled in pretty…read morequickly and had a great experience. They follow strict guidelines at the moment due to Covid-19 but are very accommodating and helpful. The dental hygienist was great and we actually had a lot in common with my hometown. She explained everything and there was no pain during the cleaning. She was very pleasant and personable. Dr. Jones came in and introduced herself before checking X-rays and teeth. She was very professional and friendly and made me feel welcomed at the practice. She came highly recommended and exceeded expectations. I was given a welcome gift upon checkout and everyone from reception to checkout was exceptional. The office is very up to date and warm and I am glad I found my dentist in Jacksonville.

I created a Yelp account solely to review this place. I think there is malpractice going on…read more Genuinely not sure how this office would be considered professional. The amount of times they called to reschedule me should have been my first indicator. First of all, the dentist is very blunt and not personable. For example, I explained to her I clench my jaw and wish to see a TMJ specialist because one of my teeth is impacted so much, it feels like I have a cavity, but there's no cavity. She says she can shave down my tooth. I said there has to be other options that aren't as invasive. All she says is "no" and that she believes my TMJ isn't bad enough but she'll refer me. I had a filling on a root canal they wanted to put a crown on, which I had heard from my prior dentist, so I accepted treatment. I wish I hadn't because the temporary tooth fell out 3 times in the span of 1.5 weeks. The first tooth fell out while I was eating eggs. The second temporary tooth lasted less than 4 hours. Again, it fell out while I was eating eggs. I asked for a different person to put in my temporary tooth, thinking that was the problem. No, someone else was at the dentist because their temp also fell out the day prior. The person that put my temp in put it in backwards and I had to be the one to tell them it was wrong. How could they not know? The third temp tooth fell out just 4 days prior to my permanent tooth being put in. Since I work two jobs, my schedule doesn't allow me to keep going back to get a temporary tooth put in every few days. Permanent tooth comes in... well it doesn't fit. They think it's because my gums grew over my tooth in the 4 days the temp wasn't there. So they cut my gums. Tooth still doesn't fit. They re-order a new tooth and say they'll priority ship it to arrive next week. It's next week- I call for an update. They say the permanent tooth won't be here until 2 weeks from now. So they lied to me and guess what? My temporary tooth fell out while I was eating a banana. I've not flossed around that temp tooth, have not eaten on that side, and have altered my diet over the last month to soft food only. Yet, the temp tooth still managed to fall out. 100% this is a dentist issue, not a patient issue. Please do not waste your time or money at this joke of a business.

Wonderful and kind care from entire team. They went above and beyond to make sure I was able to get…read morea deep cleaning today. Would recommend this dentist to anyone!

I really enjoy my visits to Five Points Dental. The staff and Dr. Roessler are both friendly and…read moreprofessional, which makes the experience comfortable from start to finish. All of my questions are thoroughly answered in a way that's easy to understand, and I never feel like I'm being upsold on unnecessary services. I highly recommend Five Points Dental for your dental care needs.

I really love the staff at Five Points Dental. They always are friendly and make sure you're…read morecomfortable. It's a nice touch to have the tv's in the ceiling so you have something else to focus on other than the dental work being done.

Just don't go here, they're absolutely awful, I got a root canal and crown done here, and I've had…read moreto have the crown recemented 4-5 times since, when they left my insurance network they never informed me until I received a hefty bill, which eventually disappeared but ever since every time I come in for services my bill is always higher than originally quoted, or I pay and get a bill for $100+ more $$ in the mail a month or two later, I came in to get my crown fixed and informed them I was pregnant, they then scheduled me a cleaning appointment (knowing full well I was pregnant and had received clearance from my OB) they then told me when I came in for said cleaning they couldn't treat me because I was pregnant, and are now trying to charge me and my insurance $130 when they couldn't even treat anything! Absolutely awful business, constantly have more issues after a visit than I did before, and seriously? Why does it take 4+ times of giving me a "temporary solution" before you discuss permanent solutions with someone? I will say the ladies are kind, which was the only thing that kept encouraging me to go back, but when I'm told "they'll figure it out with my insurance" and then get over charged constantly even when I clarify that I need out the door prices to budget, that is a deal breaker for me especially when I'm in pain but too scared to go in out of fear of how much they're going to randomly charge me next!

DO NOT COME HERE!! This place is awful, how do you…read morespecialize in cavities + fillings and didn't clean my cavity out all the way (which was a small cavity) and the dentist, clammed "it was so big" but I would have felt pain in which he described as big but I didn't... now I am stuck with pain, two years later having to now go to a endodontist to probably get a (root canal) meanwhile I had to use the bathroom really badly and he would not let me go and I was in pain... again don't come here, worst dentist ever

I am very happy with Dr Lueck. Her whole staff is very professional and very pleasant. I had to…read morechange my insurance to a plan that she didn't accept so I could see a specialist in Ohio regarding a different type of health issue and her staff cleaned my teeth at no charge to me. I eventually saw the specialist in Ohio and I couldn't wait to switch my insurance plan back to the one that she accepted. I highly recommend her office .

Dr. Luick did two fillings for me on Wednesday. She was very caring and efficient and best of all…read moreno pain during the procedure and none once the numbness had gone.