We are visiting from CA... of course, we'd have some sort non-emergency emergency! My 15 year old…read morebroke the "jig" from her braces. We called Henry Advanced Orthodontics and they got us in right away. Dr. Henry came out and introduced himself immediately... he was personable, pleasant and very engaged. He explained what had occurred and provided us with a copy of the notes for what they did. If we were ever to move to Saint Augustine, Dr. Henry would be our first choice for orthodontic care. His patients are fortunate to have him!

My son had crowding which caused crooked teeth so we knew braces were inevitable. We initially…read moretried to see if Invisalign would work for him but he needed more care. We started looking for an Ortho and found Dr. Henry. His practice had tons of glowing reviews and it was relatively close. We came in for a consult and from the first visit, we knew the reviews were legit. He and his staff are nice, caring people who know what they're doing. We've since been for 4-5 visits and the quality of care and the office management have remained the same. I wish he'd open a family dentistry practice!

Sooo Glad to of found Dr. Ouellette! Can't wait to start orthodontic treatment soon! I have heard…read moresuch great things about him and Heather from my oral surgeon and her staff!

The people at this dental office were all very friendly and I rarely had to wait long to get in for…read moreteeth cleanings, but my experience with Dr. Machado in getting a replacement bridge was outrageous. I chose to proactively replace my bridge since it was 25 yrs old and there were signs of mild decay underneath. The replacement took Dr. Machado five attempts (you read that correctly- FIVE attempts) until she was able to provide me with a passable replacement bridge. Which translated into many trips to and from her office between July and November. Not surprisingly, it was always the fault of the lab. You might wonder how I could have possibly endured going back so many times. At the time, I was overwhelmed with taking care of a very sick family member and I didn't have the bandwidth to deal with this fiasco on top of everything. I just crossed my fingers and hoped that the next visit would be "the last one." Note that there was no mention of reimbursing me for my time and gas expenditure... until I brought it up. The good news is that I was eventually reimbursed for time & gas at my last visit to the office, after a teeth cleaning, when I explained all this to someone at the front desk. When I presented my teeth-cleaning bill to her, she made an executive decision to take it from me and tell me it was taken care of. I'm sorry that I didn't note the name of this true professional. The worst part of this whole ridiculous experience is that despite all the stress & frustration, I still have a less-than-perfect-fitting bridge. Food gathers under the lingual side of the bridge after each meal. Lovely, right? I recently considered requesting a full reimbursement from Dr. Machado for the entire process so I could take my ill-fitted bridge to another dental office and have it completely redone. However, after reading other reviews, I realized that I would NEVER get my money back from this dental group. Fair, ethical, and capable, they are not.

I was shocked to receive a surprise collection notice for a balance I had no idea was heading to…read morecollections. When I called the office to ask why I never received a final warning, their response was that I had 'opened an email' back in May. That email was not a final notice--it was a generic, automated 'New Statement' that simply said I had 30 days to view my bill online. It contained zero mention of being past due, zero mention of an impending deadline, and absolutely zero mention of debt collection or credit damage. I paid the balance to stop the credit hit, but I was forced to pay an extra collection fee because of their lack of clear communication. When I called back to ask if they would help with that extra fee since I never received a proper warning, they flatly refused and just repeated that I had opened the automated email. Future patients: Do not assume this office will call you, mail you, or explicitly warn you before sending your balance to collections. A generic e-statement is the only heads-up you will get. Check your balance constantly. This experience clearly deserves 1 star.

My son had a great experience here - staff was super nice and helped him relax even though he was…read morenervous about having a checkup. Really kind doctor as well (can't remember her name) but she was friendly and thorough and helped us understand when we had questions. Good care. :-)

Dr. Lindsay and her staff are wonderful! I always know my boys are in good hands, from the moment…read morewe step inside, until the time we leave. Most kids don't like going to the dentist, but mine do, and I know it's because how they are are treated at every visit :-) My youngest got to have his picture taken for being a member of the "No Cavity Club," and got a prize for how well behaved he was. My oldest unfortunately had a cavity, but he said while he is nervous, he knows he is in good hands! If you want a practice that has your child's comfort level first and foremost, Ponte Vedra Pediatric Dentistry is the place to be! I highly, highly recommend!

My boys have been going there for 11yrs and my oldest just saw had his last service with them…read morebecause he turned 18. They enjoyed the tokens they would get for being cavity free and they would put it in the machine for a prize. Everyone there is so kind and the kids love them. There's even an area where kids wrote and drew pictures saying their thank yous. My other and has 1 more yr with them, with that said, they have watched my boys grow up

Had to take my little for a checkup appointment here. I like that this dentist sends you…read moreappointment reminders via text, and you can even update your paperwork with a link that you'll receive via text. Inside this location are lots of fish hanging on the wall in soothing ocean colors and a little tree house that your littles can play on, equipped with a steering wheel and telescope. You're also welcomed with an aquarium full of fish and ocean life, that the kiddos get a kick out of. Staff was friendly, from the front desk person to the hygenist, to the dentist. We had Ms. Sammi as our hygienist and she was super personable and kept the convo going. It's great to see that each dental station is equipped with a tv above the chair and headphones, so your kiddo can be distracted and watch their favorite program. Ms. Sammi was great, cleaned my littles teeth (I'm pretty sure he didn't even know he got his teeth cleaned he was so distracted). Dr. Susie came and went through his X-rays, let us know which teeth are loose, and we got set up with our next appointment. I love that this location gives your little a coin, so they can go to the prize vending machine and pick our their favorite item. They also walk away with a branded cup that changes color, floss picks, toothbrush, and some toothpaste.

Great office and staff!! I will recommend anyone to go here. Our son just got his braces off and…read morewe are very happy with how his teeth look

Amazing group! My daughter and I are very happy with the results now that braces are off!read more

If you're in Jacksonville and need an orthodontist, Dr. Rice Orthodontics is the only place to go…read more Dr. Rice is honest, trustworthy, and incredibly skilled. He explains everything clearly, never pressures you into unnecessary treatment, and delivers excellent results. You feel confident and cared for from day one. His team is warm, and the office is beautifully decorated with a peaceful forest view that makes the whole experience calm and relaxing.

Rice Orthodontist continued my treatment from another ortho…read more They did work with the installed system and were kind enough to give a discount since I had the top bracket installed. Very nice and knowledgeable staff. Both offices are great. I always recommend the Rice to everyone who needs the braces.

Dr. Peter is professional and the work he does is first class. He explains everything very well and…read morehe makes sure you as the patient are informed and comfortable. I definitely recommend visiting Dr. Peter.

As soon as I walked in I was greeted by the receptionist with a very warm welcome and even with the…read moremask I can just feel her smile! Everything looked very clean and up to date. I felt comfortable throughout the entire visit. Everyone was so welcome and made sure I felt comfortable throughout. Even when it came down to how I'd be paying, they worked with me and allowed me to pay in small payments. They went through everything in great detail so I fully understood what was going to happen. I saw a bunch of team effort! I will definitely recommend others to come and install braves here!

My wisdom teeth removal consultation at First Coast Oral Surgery was a breeze. Dr. Skigen was nice,…read moreprofessional, and explained the process very well. The appointment was fast. I have my surgery appointment set and I'm anxiety-free because the initial appointment went so well.

Originally I gave this place a 5 star review, but since I've changed my mind. I had all 4 wisdom…read moreteeth out a week ago today and I am still experiencing SEVERE pain. I went and saw Dr Stakem on Monday to make sure nothing was wrong, and again today because I haven't noticed any improvements. The nurses have been AMAZING- so nice, caring and understanding- but Dr Stakem should go take a crash course on bedside table manners. He basically told me that I was being a cry baby and that the pain would go away, that since I was up and speaking that I wasn't experiencing any "real" pain. He insinuated that I needed to just chill out and that the pain would go away and that I had a low pain tolerance. I'm sorry, but for someone that's been through surgery before and had many injuries, I don't think it's crazy of me to want to make sure I'm okay when 7 days after the wisdom tooth procedure I'm still LITERALLY crying from pain. I will never be returning to this "doctor" for any help or advice. He made me feel like an idiot and I left wanting to cry. Nurses should go find somewhere better to work because they were great. Some doctor.